Doan Vu is the absolute best! This was my 3rd vehicle from Mountain States Toyota and they always take amazing care of me! Most dealerships are such a hassle but with Doan especially it’s never a bad time! Thanks so much Doan & Toyota for being so reliable!

I came in for an oil change and to have a tire repaired. I was sold these tires from mountain states 3 years ago. I was under the impression they had “lifetime of the tire” road hazard warranty, like I have always received from Discount tire. I was then told that I did not have such coverage and my tire could not be repaired and I would need 4 new tires. When reviewing new tires with the tire expert, Todd, I was told it was no longer the industry standard to have a “lifetime of the tire” road hazard warranty. I took it upon myself to shop around and call Discount tire and Les Schwab and it is indeed, still the industry standard to offer “lifetime for the tire” road hazard coverage. I am not sure if Todd was just trying to make the sale or if he was misinformed but I didn’t appreciate this. Other than that, Bobbi did an amazing job getting me fit in for an oil change while my tires were being out on.

It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.

It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.

Purchase was easy and felt appreciated as this was our third purchase from them .

*FINAL UPDATE: My husband was able to work a solution with the General Manager at the time, it’s been months since we’ve resolve this and I’d hate to just leave this review as a 1 star. GM was very surprised also when he found out about our situation and took care of it right away. He was also very understanding and respectful. yall really ruining the car buying experience for my family and I. I've been ignored, given false emails on a card, and not answering us truthfully. I'm very frustrated and felt very used. Word of Advice for any young buyers out there: do your research on the dealership and don’t be pushed to getting something you already refused. I'm only asking for one thing, that my husband and I refused in the first place, only to find out that they don't provide you the real truth and just wants to get money from you. I really thought I was going to come back and purchase another car later down the road from MST at the time of purchase but once I left the lot, I found out I've been played. Really not cool yall. Just stop avoiding our issue and treat people with respect. Update: We’re still being ignored. Smh

I bought a 2021 Corolla from Mountain States Toyota on 05/08/2021. This experience, by far, was the most pleasant, easy and fun time I've ever had buying a car. Trey Hughes was my sales rep and he is fantastic! Trey really knows his stuff and he's a great guy too. Jesse handled all of the paperwork in finance and knocked it out of the park with his speed and precision. Great job guys! Please keep doing what you're doing! I'm over the moon on this deal! Anyone looking to buy a vehicle, especially a Toyota, should definitely call or go to the interwebs to see what's in stock. You'll be glad you did!

Jesse and Ryan were awesome! Easy process, great experience. Thanks!

This is turning into the nicest car buying experience I've ever had.

I would highly recommend Mountain States Toyota over any other dealer in the front range. We shopped around for months for our new Rav4. Most of the dealers were pushy and tucked in many hidden fees to the sale. Our sales associate Alex was straight forward, honest and didn’t make us feel pressured. We ended up buying our car for far less then any other dealer had offered us.

Everything went smoothly and was completed sooner than expected.

My experience was wonderful! Christian and Phoebe from the internet sales team helped me decide on and buy my dream car! The process was very easy and straight forward. They were the only dealer in the metro area that was not adding $10k on MSRP for my PRO and no dealer handling fees!

Great, excellent service. Just perfect, even complementary wash.

Addison was great.

Everyone is professional and ready to help you

Fantastic customer support, made purchasing my first vehicle as simple as possible. Overall a great buying experience and I would recommend it to anyone.

The service was great, the service advisor was very helpful and my car was ready when they said it would be.

Had a great experience with the automotive department and my advisor Alex. My Highlander is as good as new after having to have it towed to Mountain States. Also, test drove a new Highlander and spoke with Joe about buying a new Highlander. I am going to come back to buy my next Highlander from Mountain States. Thanks for a great experience.

The service was completed when I requested it.

I was looking for a specific color and package of the 4runner so I expanded my search to include Denver. I was a little nervous about buying a car out of state but it all went pretty seamlessly. Price was good as was the treatment I received from them while I was there. I would do business with them again.

Steve was great! He was super nice and interested in actually helping me. I came from a different dealership of another car maker right before and the salesperson wouldn’t listen to what I wanted and why, and kept trying to push me into a different car. Mountain State Toyota was really transparent with price and no baiting and switching tactics.

quick and easy

Thanks Carl Porretti for getting me the 4runner ORP fast!! Loving the ride.

Ryan was ABSOLUTELY amazing! Best customer service I have had! He made things so much more easier and stress free!! Thank you!!

I came in today knowing that I NEEDED to drive out with a vehicle. I wasn’t quite sure what exactly I was looking for but Joe, he went above and beyond, pulled up all the cars in my interest, was straight forward, no bs, and didn’t try to sell me something I didn’t need. He definitely knows what he is doing, and is dang great at what he does. I do not ever write reviews but man, this man deserves twenty stars. Joe if you read this, stay woke!!! You the man. Lol.

went well

Great service and staff

I want to give Kudos to Joe Solis at Mountain States Toyota. He gave excellent customer service. I felt like family walking in the dealership. He made the purchase process simple and so easy for such a big purchase for myself. I have always bought my cars from Mountain States Toyota and always will. Great job on the people skills you coach teach and train your Sales consultants.

I sought out Paula specifically. As a woman buying my first car on my own, she was super helpful and knowledgeable. This is my third car bought at Mountain States Toyota and they always help me find exactly what I want. They understand what I need and the process is mostly painless. IT was a great experience!

Great experience from Start to finish! We love our new RAV4! Nick was awesome to work with. He was knowledgable and efficient with the entire process.

Friendly service and not pushy.

I really appreciated the low-pressure style of the two people I worked with at Mountain States Toyota. They were responsive, but not pushy. Would definitely recommend them to friends.

After dealing with another dealship for years we switched to Mountain States and are very impressed with the service.

I took my Rav4 in for a thorough check before leaving on vacation. They did a great job and always noted if any repairs were optional or needed immediate attention.. I feel confident that my car is in good working order. They even finished ahead of schedule and gave my car a good wash. The person I worked with (Romney Ames) was very knowledgeable, courteous, and professional. He kept me posted on the progress as time went on and asked my approval before any unexpected work was done. I highly recommend them for service and maintenance.

Great experience with Sheridan! I leased the 2021 RAV4 and was given a lower price than smaller vehicles at other dealerships.

Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.

Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.

I just bought a new Toyota and it was such a great experience! I worked with Alex Gomez and he helped me get the perfect 4Runner! It was such a painless experience and I was in good hands with Alex Gomez. I would/will recommend people to come to mountain states Toyota and Alex so they too can have great car buying experience!

Excellence Services and Fast

Peter really made my whole experience with Toyota. I chose to work with Peter because he not only made me feel comfortable with my choice in vehicle but was honest and provided valuable feedback. If Peter was not at Toyota, I don’t think I would shop there at all. Thank you Peter for making helping me walk out with a brand new vehicle.

Good customer service. They do a great job of keeping you informed on the status of the work.

carrington was great! he helped out a lot!

Dylan Batch was incredibly helpful, and insightful to get me the right vehicle to fit my needs and budget. Highly recommend him.

First of all I am big on reading reviews so I am big on giving reviews. Mountain States Toyota is by far the best in dealership service. I have been to Peterson in Fort Collins and Stapp in fire stone. Both horrible!! I live in Loveland Colorado and I will drive all the way to Mountain States for my vehicle purchasing and my vehicle servicing. I bought my Camry here and I just bought my Highlander here. Kaitlyn in accessories has been wonderful. I have had all the accessories installed on my vehicle and she has made sure every appointment was made. Trey Hughes was my salesman when I bought the Highlander and he was amazing. Very attentive and straightforward. Everyone in the service department is always polite and on top of things. They are honest and that is very important when it comes to vehicle service I will continue to come here for as long as I own vehicles.

Great service, very nice experience!

Alex Mullis is very clear and efficient with service. Very positive and knowledgeable.

Prompt service Knowlege. Customer service.

Good check in and check out experience. The only issue I had was that the original completion time was 2pm, and I had to reach out at 2:30 to verify if it was complete. I did receive a message back immediately with a 4:00pm time of completion but did not receive update on vehicle until 4:30 or so. Other than seeking information and the push on time the experience was good.

The whole process was super easy and didn’t feel stressful. We worked with Jessica and had a great experience. We will be back!

Fast, courteous and efficient.

Couldn't have been happier with my service experience yesterday.

No delays of other problems at all.

Checked around at all the dealerships when I was looking for a Toyota Tacoma. Mountain state was upfront and had the best pricing. I worked with Joe Solis who was very friendly and helpful, and made the process fast and easy. Was in and out in 2 hours and got the truck I wanted at a great price.

I had a problem with a tire on my 2020 RAV4. I called Mountain States Toyota and I got great service ( a new tire!) and I didn’t have appointment. The Service Department was busy but they fit me in quickly! Thanks to Jesse! I highly recommend MST for service done professionally and kindly!

The sales person Gonzalo was very pleasant and helpful. The finance person did not explain the warranty well but his manager Robert clarified what we needed to know and was very nice..

Juan Casillas nos ayudo comprar un 2021 Camry. Fue muy amable.

Great Customer Service. Completed my service same day!

Great low-pressure car buying experience! My rep Jim Gallegos gave me the facts and showed me as many Toyota Tacomas as he had available, but it turns out my dream Tacoma wasn't there that day. He let me put some money down to reserve the perfect model which was in transit from the manufacturer. It arrived a week or two later and I'm extremely happy with it.

I just bought a car from this location and it was such a good experience! I had the pleasure of working with Dean and he helped me navigate through options and helped me find the perfect fit in my price range! Definitely recommend

Had a good experience today although it did take a while to get through all the different steps at the dealership. That being said my sales person Anthony was great and I am hoping my new car will last me as long as we think.

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

Larry made us feel comfortable with our decision and gave us all the information we needed. He was straight forward, friendly, and great to work with.

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

I worked with Joe Solis. Joe was so great! I have never had such a great buying experience. He put no pressure on me to buy like other salesmen at other dealerships. He listen to what I needed and wanted. When I buy another car I will be looking for Joe to help me. You can’t go wrong with Joe!

Doan Vu, our sales person, was so amazing and friendly! He really out us at ease and did everything that he could to help us!

Easiest car buying experience I have been through thanks to Jimmy G... He was kind and pleasant to deal deal with.. Will return for any other vehicle needs..

I just bought a new 4Runner from dean and he was awesome! He will always have our business

Great customer service. Always friendly and stays on schedule

Great friendly place.. made buying a new car effortless.. Jimmy G was a great salesman and really helped us in finding my new car.. thank you to everyone there for their hospitality and kindness...

Jesse Ruska, whom we dealt with - gave us exceptional service and a very good price for our RAV4 XLE hybrid. He is very pleasant and professional yet personable to deal with. Definitely he helped us cinch the deal and we would consider purchasing from him and recommending him to everyone we know and more.

Dylan did an excellent job. He answered all of our questions and made us feel very comfortable. Great personality.

Everyone was great from the time I walked in very fast and friendly I'm very happy with the service department

Best Dealership for Toyota’s in the State!!! My Mother Picked up her 2021 Offroad 4Runner this morning and had the BEST service by Chris Ellerbrock! We’ll definitely be back for any future needs for my Tacoma and her 4Runner !! I highly recommend Chris E. Hands down!!!

So far so good. My salesman Dan Healy was AWESOME. Great service, very professional and friendly. Didn't play games. My Xterra is doing great so far!

Randy was an excellent rep! Made my experience simple and efficient!

Best experience I've ever had at a dealership!!!! Trey Hughes was my sales man and he was wonderful. He is super easy to talk to, knowledgeable, nice, funny, and not pushy. He listened to my needs and wants and helped me get exactly what I was looking for. I would recommend Mountain State Toyota to anyone looking for a vehicle, new or used.

The waiting area is cleaned, provided the best services and done the job right as always

Pretty good so far.

I went in with a bad tire after I ran over a significantly big nail in Superior. The service department took care of my car and all of the needed service. They put in a rental car so that I could make the appointments that I needed to attend that day. This was a great service to me as I was not planning on having my day disrupted due to a nail off of a construction site. I appreciate their service, it has always been excellent!

Thank you for putting me in the car of my dreams! The process was seamless, the people were fantastic and I drove away feeling appreciated and taken care of. Simply an awesome buying experience.

Bought a tundra on Sat and everyone was amazing. Nice, no pressure, no pushy salesmen just simple easy experience. Took longer than we expected but they were extremely busy so that can be forgiven. Will definitely shop there in the future!

Quentin’s new G-Ride! Thanks for all the help Joey Ramirez!

I just moved to this area. I have a Corolla and I wanted to bring it to a Toyota-specific place, so I chose Mountain States (mostly because of their hours and proximity). I worked with Romny Ames. He was a pleasure to work with. The space is comfortable, good space for waiting/working, and nice refreshments. Very happy to have gone and will definitely be returning.

My salesperson Doan Vu is the best. He helped us get a Toyota Tacoma & was knowledgeable, patient & kind & even picked me up at my house to be able to get our vehicle after being detailed. He is the best salesperson to help you get the vehicle you want.

Very clean and organized dealership. When I drove into the service drive, someone came right up to my window, asking me if I would like my windshield fluid topped off while I waited. I've never had that kind of service! My Tacoma needed a part they said might take 2 weeks but they received it 2 days later and scheduled my appointment. I felt like they actually cared, which is a unique quality to find in a car dealership!!

MountainStates Toyota is a great place if you are looking for a new or used vehicles. They have very friendly helpful people that work there and the staff are very responsive.

From the time I arrived at my appointment, than going back to pick up my vehicle evrything was timely and professional. Great service, hard working team! Thank you

I called Parts talked to Spencer, he was professional courteous and very helpful when I went to get my part he was by himself taking care of a line of customers still sowing the professional courteous attitude . It's good to know there are still hard working men out their that take pride in their work. With such a good work ethic he will go far he's a perfect employee

I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

I worked with Michael, Jesse and Matt to buy my first car and had a great experience. They made sure my questions were answered and had great teamwork and communication amongst themselves. Glad I bought my car here.

I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

I went to Mountain States when I needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

Just purchased a vehicle from Mountain States. Ben Janzen, internet sales, did an excellent job. Ben was very patient with our questions and numerous calls. Straightforward on the price! Then we got turned over to Shan for the actual sale and he was great too! Thank you!

My only suggestion is that you inform the customer before they are going to be approaching time for major services. Example - I see your at 99,000 miles, at 100,000 we are going to make these recommendations and this is about what it’s going to cost. When you schedule a basic service and they call you half hour later, “Well looks like we need to do about $700-$1000 worth of work today. Is that going to be ok?” In the customers mind your full of BS because you didn’t tell me anything at my last service. Buying and maintaining a vehicle is very expensive and I expect my vehicle to stay in outstanding condition because I take it to Toyota and I do my part to take care of it. Maybe lifetime maintenance package should be sold with the vehicle.

These guys are awesome!!!!

Larry and Andy were awesome! We felt at home making a huge purchase!

Such a great experience! We worked directly with Gonzalo. He was so personable, easy to connect with, and clearly has empathy for the buyer. He listened to our needs, asked great questions, was straight-forward with how Mountain States Toyota operates/what sets them apart from other dealers, and was receptive to our negotiations. We walked out with our dream vehicle at a price-point we feel very happy about. I would highly recommend this place to others looking to buy a vehicle!

Awesome experience! John was awesome and everyone else that helped me with my camry purchase! They know who they are. Good work and I'll be back 💯%

Just purchased my second car from Mountain State, and the second was even better than the first experience. No knock on the first experience because it was a good one as well. This purchase was for a family car which was exciting for a nerdy dad. We purchased a 2018 Toyota Highlander. We specifically wanted an XLE or SE because that model had the second row captain sets making our suv seem more like a min van, making it easy for our children to get in and out. The Highlander is a very poplar model and I looked at several over two weekends. Trey Hughes was are sales representative and he was very patient and understood exactly what I was looking for. If the car didn’t have the specs I wanted he didn’t try and push me Into those. Which is refreshing! I was able to find the perfect fit for my family, and grateful for my experience with Mountain State and Trey!

Pleasant. Communicated well explains costs. Found rebate and discounts that really helped. Took less time than originally predicted

Awesome team! I will never go anywhere else!

Dan Healy was great to work with.. He was very informative and kept me showed me the options. He went out of his way to show me what was available and then ordered it for me.

My only suggestion is that you inform the customer before they are going to be approaching time for major services. Example - I see your at 99,000 miles, at 100,000 we are going to make these recommendations and this is about what it?s going to cost. When you schedule a basic service and they call you half hour later, ?Well looks like we need to do about $700-$1000 worth of work today. Is that going to be ok?? In the customers mind your full of BS because you didn?t tell me anything at my last service. Buying and maintaining a vehicle is very expensive and I expect my vehicle to stay in outstanding condition because I take it to Toyota and I do my part to take care of it. Maybe lifetime maintenance package should be sold with the vehicle.

Jim Gallegos is extremely knowledgeable and helpful, help me find an amazing car and leave with an extremely happy wife. Thank you guys.

The entire staff at Mountain States Toyota is awesome. Very professional and thorough.

Recently purchased a vehicle from the dealership and traded one in. Excellent service!!!!

Gabriel is an excellent employee and individual. He is friendly and efficient with loads of personality! Mountain States Toyota is a great place to buy and service your vehicle. I will never go anywhere else in Colorado. Thank you Kairen

Everyone was so nice and efficient. An enjoyable experience.

I had fantastic experience buying my 4Runner at Mountain States. My old car died abruptly, but due the computer chip shortage new vehicles were hard to find. When I initially went in Randy told me there no 4runners in stock in the trim that I wanted, but I received a call later that evening that a certified used 4runner had just arrived. Randy worked with me to hold the vehicle until I could come back to test drive.

My wife and I met Quin when looking for a car. He was completely friendly, engaging, informative, and helpful in every way. He genuinely wanted to find us the best car for us- even when that meant buying from someone else (my wife's back is messed up, and for some reason, the Toyotas killed her.). If you want the best car sales experience you can imagine, check Quin out. You'll be glad you did!

Buying a Tacoma from this dealership was quick and easy. I had expressed interest in the vehicle online. Dan pulled it up when I got there and let me be to check it out. Once I made a decision, the rest of the process was streamlined by the efficient staff at the dealership.

I had expressed interest in a Tacoma online. Dan Healy pulled the vehicle up when I got there and let me be alone to check it out. Once I made a decision, the process was streamlined by the efficient staff at Mountain States!

We worked with Nick Kramer. He was very patient with us, because the first time we went in we did not buy. Nick did not pressure us into buying. The next time we went in we had a vehicle in mind, but did not like it after we saw it. Nick looked and found a vehicle that was close to the one we liked with the color we liked on the inside and outside. We bought it!!! I recommend working with Nick to everyone. Very friendly easy going person.

I had my first service appointment here for a new car we bought in August. The staff was friendly and helpful, and I'm happy with my experience.

I really enjoyed working with John Saldivar!! Very nice and respectful man! Knows how to work with his customers very well! I think he should be promoted to manager or some higher position because he is so good at what he does and he is such a hard worker! I commend his hard work and being so patient with me and my girlfriend when we were sold a Jetta that was having overheating problems and they immediately helped me and my girlfriend get into another vehicle asap! I'm very happy with our selection of the 2013 Hyundai Elantra GLS! It is so much more faster than the car we had before and is very reliable as well! I think this is perfect for my first actual car! with such low milage as well! They really work with you as a dealership! I recommend asking for John Saldivar! He really works with you and is super kind!! Although I unfortunately don't recommend working with Jesse Shearman, yes he did work twice with us he just doesn't have the best come across when it comes to sales. I've only worked in sales for 2 years but I know that is not how you treat a customer / sell your car warranty. I get it your trying to make commission off selling the car warranty but you don't force it on your guests I'm sorry but that's how you scare the customer off / make them less interested. He also had a cocky attitude about anything tbh! i mentioned "Wow I'm glad I got a reliable Japanese vehicle! " and he said "Um actually, it's a Korean vehicle!" with the most cockiest way he said it back. It came off as a "know it all" attitude and I did not appreciate that and it was super immature. Also when he was making remarks about the Jetta saying, "Oh now are you listening to your friends who have a reliable Jetta" and "Don't be surprised if you bring your vehicle back in 6 months". You want to treat your guests how you would want to be treated and that's exactly how John treated us! :) Other than that it is a great car place and I love them and what they stand for! I also really appreciate how the car lady upstairs really was patient and worked with us as well! took 6-7 hours of waiting but it was all work it in the end! Thank you again! -Brian and Nadia

work with John Saldivar! best car sales associate in the dealership! He will work with you at ease and is a very nice man to work with!

Friendly. Fast. Efficient.

My service advisor Claudia was exceptional!! I mentioned that I had just gotten off a 12 hour shift at work she told me she would have my car ready asap. She even recommended to me the nice long brown comfy couch to wait in there state of the art dealership. I had a 7:00 am appointment for an oil change and tire rotation and I was out within 90 minutes.

Shout out to Justin for taking the time to help me find the car I really wanted and working out a great deal. Trustworthy and professional

My sales rep, Sheredan, was professional, friendly and knowledgeable. He made the buying experience an easy one.

My service advisor Claudia was exceptional. I mentioned that I had just gotten off a 12 hour shift at work she told me she would have my car ready asap. She even recommended to me the nice long brown comfy couch to wait in there state of the art dealership. I had a 7:00 am appointment for an oil change and tire rotation and I was out within 90 minutes.

Great service each and every time.

I had a great experience for my first visit to Mountain States Toyota. Bobbi was very welcoming and made me feel right at home. She did a great job of explaining everything. The waiting room was very spaced out and comfortable. Service was fast and the communication was much appreciated. I'll gladly be back to Mountain States for future service!

Courteous and got vehicle back when they said. They have been great to deal with in both the purchase and service of my Tacoma.

Leaving this review solely for my wonderful experience with Addison! He was super helpful, honest, attentive to my texts, and very upbeat. Also, when I expressed concern over cost, he ensured to keep the rates more reasonable. Made my day! Overall, Mountain States Toyota charges out the a** for their services, but they do quality work. So, Addison’s help with the price tag was most appreciated!

As my first car buying experience and it could not have been better! Randy was such a friendly guy and really helped work with us to finalize everything; and Robert was incredibly helpful walking me through all the paperwork. I'm writing this review because even three months after my car purchase, the dealerships customer service and support is incredible. To simply put it, they go above and beyond to make sure you have everything you need before and after your purchase. Thank you Randy and Robert!

Always a pleasant experience. Everyone is very patient and kind, explain things clearly. The atmosphere is positive.

Everyone was very friendly and professional

Always courteous, prompt, thorough.

Bought a 2019 Toyota 4 Runner Nightshade and absolutely love it!

As a first time customer I appreciate you soliciting some feedback. The positives were you completed the work requested well within the time you indicated. Also, your waiting area was comfortable. The negatives were that upon arrival no one greeted me or acknowledge my presence for at least 15 minutes as I stood outside my car wondering what the procedure was. This despite the presence of many of your staff. Secondly, I never actually met the service advisor responsible for my repair. Perhaps he was the man who told me my car was ready. I will never know since he didn't introduce himself or tell me what role he played in the process. Finally, the radio controls on the steering column no longer work. I assume it's some setting which I will have to research and reset.

Perfect transaction! 2021 Tacoma Truck in stock, great value, reasonable price! Sales person, Trey Hughes was super accommodating and a pleasure to work with! Absolutely Recommend Mountain States Denver, CO!

This dealership and service department is the best I have ever dealt with. The employees there go out of their way to help you as well as make sure you are satisfied and happy with your vehicle. Awesome place!

Work with Carl...he is amazing!!

From start to finish they were amazing! Timothy graciously helped me for weeks while I made up my mind on a vehicle and he guided me through deciding on one and putting a deposit on it. He was incredibly patient and helpful. Seth in the sales department was also absolutely stellar! He was kind, patient, thorough, and fun. He spent hours with me, answering questions, showing how to use the vehicle, even showing me videos about various features on my vehicle. He also spent lots of time on the financing piece, ensuring I got the best rate possible. Although I've shopped at this location before, this is the first time I've purchased here and they've ensured my business in the future. 100% recommend buying here.

Seth was a great help and made it very easy. We seen the car online a drove from Grand Junction, Seth had everything ready for us to test drive and all the paperwork ready to sign. It was the easiest car purchase we ever made.. We would recommend anyone to come here and see Seth.

Matt in finance knows his stuff and was great to work with. Made the numbers right and got us on the road quickly. Highly recommended!!

We purchased a 2021 4Runner and Randy Hendricks was amazing! The process from the beginning to driving off the lot went smoothly. Thank you! We love our new 4Runner!

What a great experience! Doan Vu has wonderful customer service skills! He showed me every vehicle that I was interested in. He even ran back and forth for different set of keys and stayed past his ending shift time, just to make sure I was satisfied with my purchase and got into the perfect vehicle for me. The thing I enjoyed most about Doan Vu is that he was fun to work with and has a great sense of humor! He was honest and explained everything to me. Thank you, Doan Vu for such a great experience!

Purchase a wonderful car, with no pressure. Great experience.

Quick and friendly service

I love my car it’s amazing! Joey really took care of me made sure I knew what I need to know about my car. Very knowledgeable and professional. Even had my bother come buy a car as well! Definitely a wonderful experience.

We went to Mountain States Toyota to turn in our CHR lease for a new RAV4. We were assigned Paul A. As our sales representative and he was AMAZING from start to finish. Paul was not pushy but informative, he was patient and not aggressive which we so appreciated. The experience felt more like working with a friend than a sales rep. He kept us in the loop on all components and was very transparent with options. To finish out our lease we worked with Matt in Financial and he was a delight. MAtt was friendly and passionate about helping. The deals achieved were more than fair and it was an absolutely pleasurable experience. Thanks to Paul and Matt and we will absolutely be Toyota customers for a long time.

Great service all around. The friendly atmosphere of the dealership as a whole is immediately apparent and reflected in each employee. I felt very taken care of and would easily recommend anyone to this dealership for a Toyota.

Excellent customer service. I recommend to everyone who needs vehicle.

The employees of Mountain States Toyota are all awesome --- friendly, knowledgeable, competent and professional. The waiting room is safe and clean.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Travis was also helpful online. The experience was good. Everyone was patient and professional. Hopefully the used vehicle we purchased will be good in the long run.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Also had online communication with Travis. Everyone was professional and helpful. We are satisfied with the transaction and appreciate their patience with my eccentricities. Hopefully our used vehicle will work out well for us in the long run.

My appointment was taken on time. The gentleman helping me also let me know of a recall they took care of on the same visit. Shuttle was provided right away and picked up as soon as my car was ready.

We are visiting the Denver area from Georgia, but in the past lived in Colorado and bought a van from Mountain States. That experience was so good, I took my Lexus to Toyota instead of the Lexus dealer. Two thumbs way up. Everyone knows the dealer is probably more expensive than a garage mechanic, but you know what you’re getting. I had brakes done. They kept me informed throughout the process. Military discount as well. Can’t recommend more highly. Service Advisor Romny was superb!!

I'm on my 6th Toyota truck; the last two I purchased from Mountain States Toyota. My most recent truck is my first Tundra (its a 2017) and it is my favorite by far. Mountain States Toyota has been the most fair, polite and professional dealership to do business with whether purchasing, trading in, financing or having service and routine maintenance performed. Their prices are fair, their communication is thorough and they keep to their schedule. You won't find a better place around for all of your Toyota needs. Thanks for treating your customers like you care about their business and their vehicles; its refreshing.

After researching several options, I recently purchased a new car from Mountain States Toyota. The sales rep that assisted me, Peter Simoneau, was very professional, personable, attentive, and listened to what I was looking for. He helped the transaction go smoothly and made me feel like a valued customer. I would definitely recommend this dealership, and Mr. Simoneau. From the sales department to the service shop, they know how to treat their customers right.

This is by far the best car buying experience I’ve ever had.

Friendly quick service awesome very good experience he was nice sale person he treat good

I purchased a used vehicle here. My transaction was great! I would recommend Mtn States Toyota and would buy from them again.

Friendly, efficient, helpful! Will definitely recommend to family and friends.

This is my 2nd car purchase from Mtn States Toyota and from Carl Peretti. Not only do I come back and continue to recommend to family for their vehicle needs. I go for the customer service I receive from Carl Peretti. He is always Friendly, Kind, Responsive, and works hard to make the purchase experience reassuring and trustworthy. Highly Recommend.

When I have more than just an oil change, Mountain States provides a driver to get me to work and back so I can leave the car all day. This time it still wasn't done at end of day so they provided a rental car for a day. They go above and beyond and I'm so pleased with their service

We moved from Texas and they were able to get my car’s records and honored the maintenance warranty.

👍👏

This is the eleventh vehicle I've purchased from Larry Hall at Mountain States Toyota for my company based in Telluride. There are many options available when it comes to buying my company vehicles but Larry has earned a lifelong client at Mountain States Toyota thanks to his superior service, communication and efficiency. The RAV4 is great and so is the sales process with Larry and Mountain States. Thanks again, guys.

Other than the 2.5 hours that it took, I was very satisfied with the outcome.

Mountain States Toyota does car sales in a trustworthy way. There was no aggressive or predatory up-selling - the "Sonic Price" is treated like a price tag, so no haggling means easier decision making. If it's too expensive, look elsewhere, and if it's in your range, take it for a test drive! I did my research ahead of time and worked with Paul - it was a very good and time-efficient experience overall. When it came to financing, I was just presented with the optional service packages and what they each covered, with the option to decline them. Everyone was professional and friendly - if you're going to buy a vehicle, this dealership will treat you right.

We have bought 2 vehicles from Mountain States I would never buy a Toyota anywhere else. Nick Kramer is awsome never pressured us to buy and always gives us the best deal. No hidden dealer fees!

I have never felt so welcome and taken care of. You guys rock. Got the job done quickly and at a great price. Thank you very much

This has by far been the best dealership I have come across. I recently purchased a Toyota Corolla and the team here was wonderful. Was able to get me the APR and car payment I wanted and not to mention the trade in amount I wanted for my old car. Salesman Carl set up my first service appointment and made sure the process of purchasing my new Toyota went smooth. Thank you Mountain States

Jason and Jake were so incredibly helpful and accommodating throughout the purchase process of my new Rav4. I'm so in love with it, and they made sure I was getting everything I needed and wanted. Jake was a delight to work with. If I had questions he'd have answers immediately, or would be quick to find out anything he didn't already know. He went above and beyond to ensure I was driving away as soon as possible with all the features and additions I wanted on my Rav. I had a roof rack and hitch installed, and we thought we were going to need to go back for the hitch, but Jake worked his magic and surprised me when I showed up to pick up the vehicle. It was already done! Truly an awesome experience there at Mountain States Toyota, and would definitely send everyone I know - and everyone I don't that might be reading this - their way to purchase your next car.

Today I bought my first car and it was a total breeze. Dan Healy and his team were a ton of help, and they made the intimidating car buying process an easy, pressure free, and enjoyable experience. The best part was that they gave me their best deal from the start. Credit to Andrue Pinney for getting everything setup online. Compared to the other dealerships I went to before this was a super refreshing experience.

I've had work done twice at this location and the the quality of work and professionalism of the staff is excellent. The system they use to provide inspection results and estimates is great. They communicate well about the issues and options that may be present and don't hassle you should you choose to leave out anything or do it yourself. While it is of course cheaper to do the work yourself, you really pay for convenience and ease of mind. I had no problems with the great team here and would return if need be. Thanks to Scott and the tech team for their work!

Carl was very helpful, knowledgeable and accommodating. Their no dealer handler fees were great. Inventory was awesome and they had the exact Tacoma I was looking for.

The customer service was awesome, from our internet chats & texts with Travis, our sales with Juan and our financing with Matt. They all were great in answering our questions and working with us long distance!

I just bought my first car today from Dan Healy things could not have gone smoother. I was worried about the process of buying my first car, but Dan and his team made me feel like I was in safe hands.

I had a fantastic experience buying my Toyota Rav4 Hybrid at Mountain State Toyota! I worked with Trey and he was extremely patient, personable, and not pushy whatsoever. They helped me to find a lower interest rate for financing than I had been able to find with other dealerships, and overall it was an extremely efficient process. Would absolutely recommend!

good. service agent was timely with repair status and process.

We recently went though Mountain States Toyota for our new Highlander and was honestly one of the best experiences. They are one of the most helpful, flexible places to purchase a vehicle. Would highly recommend them.

Very professional and upfront with cost, services, and updates on my vehicle.

It was great. Treated like a VIP

Jesse Reska was very helpful with getting me into my new Tacoma. He was very knowledgeable, friendly and he made the process very fast and easy. I would give him and Mountain States Toyota 10 stars if I could. Thank you very much and fantastic job everyone!

The service department at Mountain States Toyota is truly a great experience! Romney assured me that they would take care of our needs and was very friendly, thorough, professional and easy to talk to! At the end, Claudia went over everything with me in great detail and made sure I understood what services I had left and when to use them. She also had a great personality and walked me to my car while going over any questions I had. We love the whole Toyota Care experiences we have and love Mountain States Toyota!

Good Everything went well.

Everything explained in detail. Service was fast. Questions were encouraged. Friendly team. I was satisfied with all aspects of car maintenance performed today. Thank you.

Y wife took my truck in for an oil change. She went to a different dealership than where I made the appointment. Mountain States went above and beyond sneaking her in a getting the job done. Thank you !!!

The service department is the best I've ever seen. Very professional. Quick check-in. With my warranty program the prices have been great. Totally worth it so far.

Recently went there looking for a Toyota Rav 4 and had an awesome experience! Michael, Jesse and Matt were super helpful and were always looking out for our needs in our car. The car drives super well, is well taken care of, and we love it!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this markup. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

I have never bought a car before and i must admit, I was nervous. As a woman, anything surrounding cars, I have my eye out to be screwed over because I know I don’t know much. This was not the case here! Working with Doan Vu was a DREAM! he worked with us over a span of two months until the used car that fit our needs fell into the lot. Within minutes of notifying him we were interested he called us and helped us sort out the details. Within two days we owned said car. Doan is so kind and happy and just radiates good vibes. We felt in great hands with him and then with the financing guy, Jesse, as well. They are both so personable and genuine and fought to get us the best deal possible. I can’t recommend this place enough!!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this model. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

Like many others, there is a lot to like about this dealership in regards to the buying process. I haven't experienced service yet, so I can't comment there. Between the inventory options, the friendly sales team, and the fair pricing, I would gladly buy from here again and recommend this dealership to others.

Good purchase experience last year, good service experience last year and today.

Very nice & informative. My vehicle was done quickly.

They were great to deal with all the way around! Fair pricing and amazing customer service.

Life’s too short to waste time on the empty promises, bait-and-switch tactics, and zero-sum negotiations engaged in by many mainstream car dealerships. Car-buying should be super-easy, right? I mean: I have money, you have vehicles - let’s just do this. Well, the dealers in my hometown haven’t figured out this simple concept, which prompted me to seek out Mountain States Toyota. On a map, Mountain States is 1000 miles away from my home, but where it counts - high integrity and mutual respect - we’re basically neighbors. Chelsea White and Michael Ramstetter went above and beyond to make purchasing my new 2021 4Runner smooth and hassle-free, and they remained customer-centered throughout. Through a small handful of emails and phone calls, they communicated promptly and clearly, committed to specifics of my selected vehicle, and kept me advised on that vehicle’s projected arrival timing. On purchase day after I arrived at the dealership, we finished everything up in about an hour and I was on the road. Good people. I’ll gladly seek them out next time I plan to buy a Toyota.

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

Mountain States was awesome! Very easy to do business with, fair pricing, and would recommend that you check them out if you are in the market for a new Toyota. I really appreciate that they have no hidden fees or dealer handling fees. Matt West was awesome in finance, and Joey Ramirez is a true professional as a sales person. Thanks for the great experience!

Tou Lee was great to work with when we purchased our 2020 Toyota Tacoma last year. He made it easy and he was very knowledgeable on the product. The communication and overall professional service was refreshing when shopping for a new vehicle. I would recommend Mountain States Toyota and Tou Lee when considering a new vehicle.

As always everyone does an awesome job. This time I didn't receive a "Multipoint Inspection" sheet with my invoice copies. Thjis sheet in the past gave me lots of good information ie., brake pad thickness. I especially wanted this info as the Avalon has 82k miles and the brake pads have never been replaced. The invoice only says "Visually Inspect Brake Pads/Discs". No mention of brake pad thickness remaining. Once again thanks for taking care of our beloved Avalon. Best car ever. Merwin C Nathan Customer #281248

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

great, awesome friendly personal, work done on time and professional.

Timely, thorough and friendly service. Have been multiple times for scheduled maintenance and tires. Happy with service department each time. Claudia provided wonderful service today.

Came in got an amazing truck for a great price fast and friendly service.

Nice clean facility, great and wonderful staffs.

Stellar Experience with Mountain States Toyota and Patrick Giusti / Lana Belcher. I flew from Des Moines Iowa for the deal!

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

I was treated with professional courtesy, respect and friendliness. All of my questions were answered and the service was performed in a timely manner. I would highly recommend Mountain States Toyota to anyone for whom quality matters. My sincerest thanks to all who serviced my truck!

Had scheduled oil change, easy to check in & wait in lobby. I did end up doing the 120K check up in which they rented me a car for the day. Always amazing service & staff.

Very happy with Mountain States Toyota and my salesman Carl. Was planning on just test driving a new Corolla thinking I wouldn’t be approved till another few months but he was able to get me the payment I wanted and get me into a 2021 Toyota Corolla. I am still in shock...thank you!!

I went in to look at one specific truck, drove it and 4 others and made a quick, easy, no pressure purchase. I honestly hate car shopping because of salesmen but this turned out to be a great experience. Carl was so helpful and made the effort to get me towing capacity, gear ratios and all of the info I was looking for on each of the vehicles I looked at. Thanks!!

They were great. Andre was very good at his job.

The customer service was great and my technician explained the entire process from beginning to end.

I took my Highlander in after being told by another dealership that the water pump was leaking. Romney A. informed me that it was still under warranty and they would diagnose the issue. He offered their shuttle service so I didn't have to wait there all day while they diagnosed and made repairs. After they found no leak, he called me and explained they found no issue and perhaps somebody overfill and spilled fluid at one time. When they were finished with the other service items, Romney called to let me know it was ready and that the shuttle driver would be in contact with me for a return trip to the dealership. I am very pleased with my experience at Mountain States Toyota and the customer service Romney provided.

Dan Healy was great! I went to several other Toyota dealerships before I went to Mountain State Toyota, and Mountain State was so much easier to work with! They were very reasonable, did not try to hassle me, and it was all so quick. All of the staff there were so nice and welcoming. It was a great experience. I will never go to another Toyota dealership again. I am highly impressed!

Very helpful and timely in taking care of my car repair.

I recently was in late on a Saturday when most all sales reps were tied up and unable to really help when I was approached by Doan Vu. Immediately Doan was very attentive, even well he was working with his current client. He was very knowledgeable and honest and reassured all my doubts. He went above and beyond by making sure I was approved and in the vehicle I wanted by Monday evening. I will always recommend and use Doan as sales rep going forward. Mountain States is lucky to have a gem like him.

Coming in late on a Saturday when most sales reps were tied up and unable to help I was lucky to get Doan Vu as my sales rep. He was very attentive, knowledgeable, honest. I'm beyond grateful for the work and help Doan put in. Mountain States is very lucky to have him on their team.

We bought a new Highlander Hybrid at Mountain States. Of singular importance in our decision was that the deal was straightforward, no hidden fees, no exaggerations. In addition our salesperson, Paul Axt, was courteous, efficient, and most helpful. He went out of his way to clarify the buying experience and to explain features of the vehicle. And he ensured that our vehicle was prepared and ready for us to pick up when promised. We greatly appreciate the service we received.

Ask for Larry at Mountain States. Larry knows the product, he makes a fair deal, he cares about customers, he keeps it low pressure and friendly.

Very helpful and easy experience!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have.I will surely return to do more business!! The whole team was great!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have. I will surely return to do more business!! The whole team was great!

Peter was very helpful, he explained everything in detail and offered us some good direction.

Very pleasant experience Chris Ellerbrock helped me find the perfect car and was very helpful answering every question I had and after buying the vehicle he helped me setup the Toyota app 10/10 would come back n buy another vehicle from Chris!

Had to return the next day after changing the fuel pump because the check engine light came on. They were able to locate the problem and fix it in a short amount of time.

I appreciate the time and patience Jim Gallegos put in for me when I came in to buy my first new car. I appreciate how helpful he was and he made everything very easy. Thank you so much!!!

The team at Mountain States Toyota all worked very hard to insure that I would be totally happy with my purchase. My salesman Larry paid close attention to my wants and needs and paired me up with a most exciting vehicle. I love all of the options on my new Tacoma. Robert in finance thoroughly explained everything in detail and made this a very enjoyable experience. I’ve been going to Mountain States Toyota for twelve years. I have never had a problem.

Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!

This was one of the easiest car buying processes I have been through. Our salesman was wonderful, not pushy, and answered all our questions.

Justin got me in and out in record time - made the process very smooth

Great and friendly service. Very quick and responsive.

The best period Scott Garrett and Jeff Jenkins and Robert in finance and Joey sales are the best. TIM has done an amazing job with this place he's the best too

We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!

Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!

Excellent service - will start using for all service needs

My wife and I came to Mountain State Toyota 27 Feb 2021. Both of us were surprised to see how busy they were but we were greet by Carl and helped us all the way thru in our purchase. I was pre approved by my bank prior to coming and Toyota game me a much lower interest rate than my bank.

they have the best prices.. nearest to true blue book.. and thats the key.. and really nice people

Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi

Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!

Our dealer rep did a fantastic job helping us buy our new Toyota. I would definitely recommend them to others.

Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!

Easy, fast, quality service. Associate was very friendly and knowledgeable.

Go see Joey he is the best! He is so great and awesome at what he does! Great customer service! Highly recommend him and buying a car from Mountain States Toyota!! We love our Toyota Camry and our previous Corolla! He helped us get both! Can count on him to make the process easy! Thank you so much Joey And Matt!!

We found our 2015 Avalon on cars.com and sent out an inquiry. Shan at mountain states Toyota was great at getting in touch with us, establishing a great line of communication and facilitating our every request, which included checking the vehicle personally for smoke smells before we drove out to the dealership. Shan helped answer our questions and concerns and when it came time to buy he made us feel like he was on our side and wanted to help us get the best deal possible. Overall great experience and would highly recommend this dealership and Shan’s expert knowledge and attention to customer service.

Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.

Amazing service and selection, run by true professionals.

Larry exceeded my expectations with his general and technical knowledge. Knew everything that was asked of him. It was a very care free/worry free experience buying my new truck. Doing these types of things can make you anxious and nervous. I went into the dealership hoping for the best. I was instantly relieved and impressed with everything that was required in purchasing a new vehicle. This was my first new vehicle purchase and now I am more than happy with the result. I sincerely thank you Larry, my financial advisor, and the dealership for your professionalism, and honest information.

I had a great time buying a new RAV4, i did not get hidden fees, i was given a great price and that never changed. I will recommend this dealer because i did get a fantastic deal and customer service. I definitely will buy again from this dealer.

A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.

Great prices, great salesman. No pressure and very accommodating. Would definitely go back.

Great place to take your Toyota to get services at.

Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.

Very friendly! They gave me a great deal!

Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!

The dealership handles all my questions and service needs. I have both of our Toyotas serviced at Mountain States

The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.

Pleasant, efficient, accommodating and professional.

Took my Tundra in for a turn signal recall and to have my horn fixed, and a high beams issue. Horn did not work anymore, and high beams stopped working for approximately 30 minutes when I was driving out east. Recall issue was fixed. The high beams issue they said there was nothin they could find wrong. The horn issue, they found out what the problem was and fixed that, a bit pricey to fix in my opinion. All in all customer service was excellent, enjoyed the waiting area, free coffee and waters. Miss the popcorn machine tho.

This was our first purchase and first dealership maintenance service for the vehicle. I couldn?t be more happy with how we have been treated since day one.

Fast and efficient buy. The dealership doesn?t have any hidden fees (unlike other dealerships) . I?ve completed information and applied for financing online. It took me less than 2.5 hours to come out from the dealership with a new car. This is my second car that I?ve purchased from this dealership.

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Jus traded in my old 4Runner for a new one. Patrick was great and helped ease the process of all the paperwork and financing. Love the new 4Runner! Once we got to financing only took 45 min to sign.

Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!

Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.

Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.

Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.

I?m pretty sure I?ve only ever written a review once or twice in my life. Rarely do I feel moved to take the time for this, but the second I left the service center I knew I?d need to write a review for the great experience. I?ve worked in customer service my entire life and understand how draining it can be to keep up smile after smile, all day every day. I was really impressed by how genuine Gabriel was and how natural it was to speak with him. Every time I have an interaction with a company where the staff can only speak ?corporate? tongue with the customers, I want to vomit. Gabriel reminded me that there are still friendly individuals out there who really care about having a pleasant and honest interaction with customers. He was human and had character. That man needs a raise. The dealership is also really nice to wait in and they were quick with the repairs. I had no idea they offered complementary coffees until Gabriel pointed it out. Everything is running nicely so far. I can?t complain. Seriously, give Gabriel a high-five, Toyota. He was the heart and soul of that whole interaction.

Wonderful people. Wonderful service. Really helpful

The salesman, Doan Vu, went out of his way to make our experience a pleasant one. He could not have been more accommodating and helpful to us. We ended up buying two cars and he made sure to address any questions we had at every opportunity. The purchasing process with Ryan was also pleasant and he was very efficient. It is a very friendly dealership and customer service is their priority.

Dan Healy, our sales rep, was friendly, knowledgeable, and helpful. I?ve been impressed with Mountain States for years having had our old Prius serviced there.

Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.

Deciding to purchase a new vehicle for us like going to the dentist - A total pain. However, my/our experience at Mountain States Toyota was exceptional. My wife and I had made an appointment and after our arrival we were met by our salesman Seth Burn. We shared with him what we wanted to accomplish (test drive a Hylander and a 4Runner). Our first ride was in the Hylander and then of course the 4Runner. We loved both rides. Seth then asked a series of questions to assist us in refining what our wants were and asked which vehicle really met those wants. The decision was relatively easy. There was never any pressure by Seth or anyone else. We than made the deal on a 4Runner (at a great price as we used our Costco Auto Program). The concluding step in any car buyers experience is the DREADED Finance Dept. Unbelievably, this was not a pressure hour of the Manager attempting sell us extended warranties etc. We patiently listened to the spiel. Declined the offers and paid for the vehicle. We were in finance less than 45 minutes.. Again NO PRESSURE. The Mountain States Facility was immaculate, comfortable, and had amenities like free water, coffee etc. Our car buying experience at Mountain States Toyota was 10/10. We will tell all our friends about this day, providing an absolute good report. Thank you Seth and Mountain States Toyota. Jim P.

Good communication from the service advisor! My vehicle was ready earlier than expected!

My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!

Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.

We recently moved here and we reached out when looking for a car. Mike Ramstetter did an excellent job of answering every question, showing infinite patience, correcting information when it needed corrected, and being very kind and encouraging!

I had best experience with them.i would recommend to all the buyer

I had the pleasure of dealing with Paul Axt in sales and Paul Floistad in finance and it was the smoothest process I’ve ever had buying a new vehicle. These guys care about you and are not there to jerk you around . Very personable individuals and that’s what I liked the best, besides getting the best deal on a 2021 4Runner. Would recommend them to anyone along with Mountain States Toyota. 🙌💯

Pleasure doing business with such a polite and knowledgeable salesman.

Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.

Excellent car buying experience. I ordered a Tacoma TRD Pro from Mountain States Toyota. Their pricing was as advertised, they had great communication during the process and they have excellent sales people / service. One of the best car buying experiences I've ever had.

Outstanding, I?ve purchased and leased over five cars/trucks and highly recommend. Salesmen Patrick Ericsson has been our go to guy for many years.,

First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!

All employees were friendly and courteous. Service was completed on time.

Randy was outstanding very professional and helpful

I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!

I worked with Jim Gallegos who took really good care of me and the process. Super painless without any bullying or bs! I got the truck I’ve wanted for years at the price I wanted it at! Get your Tacoma here, you will not be let down with mountain states! Thanks guys!

I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!

We purchased a 2021 Rav4 Hybrid from Mountain States. Although the actual purchase took much longer than expected both our salesman(Jim Gallegos) and finance person (Andy Im) were excellent. It was our first time using Mountain States and we were impressed.

THEY ALWAYS TAKE CARE OF ME

Service done on my car very helpful and professional. Thank you for a great job

Chris did a good job for us

Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST

Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!

Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.

Fast and efficient. Friendly, helpful staff.

I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.

I've purchased three vehicles from this dealership and always come back to have the maintenance for them completed. Everything they do they do to the best of their ability. I've never had a problem with this dealership either with purchasing my vehicles or servicing them. They make everything easy!

I was very pleased with Dan Heeley. I purchased my vehicle through Costco's partnership with Mountain States Toyota. Chelsea White handled my internet incoming order and handed off the final details to Dan. I able to get year end incentives and learn about my vehicle on features I didn't realize it had. Dan walked me through the final process and it was painless. I highly recommend talking to Dan for assistance in buying your next vehicle as well as working with Chelsea if you go through the Costco program.

Very impressed visiting this location and working with Doan Vu! As a first time buyer it’s scary and he made the experience very exciting and easy! Would recommend visiting this location and working with Doan!

Excellent service department, fast and efficient. Friendly, helpful staff.

Excellent customer service!

Drove 92 miles each way to look at a Rav4. Jake from Mtn States made my buying experience very pleasurable and satisfied all my requests, even with others standing in line to buy the car. Very happy with the purchase and customer service.

Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.

I worked with Sheridan Southerland, and i cannot say it enough... HE’S awesome! He so incredibly knowledgeable, and patient. I want to come and buy five more cars from him!! 10/10 would recommend him to help you out!!!!

Great service and great people. Very low pressure which is great for new buyers.

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Carrington was great to work with!

Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Patrick was great to work with made the process very fast and easy I would recommend Patrick and mountain States Toyota to anyonewill definitely go back when we are ready for another vehicle

Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.

My sale went smoothly with the only complaint being it took way to much time! It would be great if you could buy a car with the same effort it takes to buy a loaf of bread. But that can't happen with all the paperwork required! That needs to be worked on!!

always get treated like I am someone important. They go above and beyond. Thank you!!

Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.

Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.

Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.

Very easy buying experience. Never felt undo pressure.

I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.

Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill

I bought a Highlander at Mountain States Toyota from Peter Simoneau. He provided all the information I needed and I felt he was committed to helping me find the car that would best fit my needs. There was no pressure and no shenanigans. He made it easy! I would definitely buy a car from him again!

Having purchased four Toyota?s from Mountain States Toyota, they have always been friendly and courteous to work with. Their service department always takes care of my issues in a timely manner. The sales department is top-notch and professional.

I have leased multiple vehicles from this dealership over the past 10 years with the same level of service each time. I have (2) Toyota dealers closer to me, one is owned by a company I used to work for in the past. Neither dealer has been able to deliver the overall satisfaction I have consistently received from Mountain States. As with all dealers, people come and go yet this has never diminished the experience. This visit a friend and I each leased a 2021 Tacoma with Jim Gallegos handling the transaction, and Sean Kramer (GSM) handling the numbers. I also worked some number with Jason (sales manager), all are great people to work with. There is no pressure, just there to answer questions and move you in the direction you feel comfortable going. Also they charge no dealer fee which saves you about $600 right off the bat. I wish they were closer to my home, but have always been worth the drive. Will be back in May to lease another vehicle.

Easy to get to location. Staff is friendly.

Very friendly staff! I worked with Steve Soeun and he made the whole transaction very easy and transparent. Highly recommend this dealership and would advise you to ask for Steve!

It seems like they have the lowest prices around compared to other dealers.

What a perfect experience. Flew in from out of town to move here. Did the agreement to pick it up at a designated time. I arrived at the dealership where Matt met me. Car was ready to go in the delivery spot. Professional all of the way. Finance department was awesome too. Thanks for a wonderful transaction and a new ride. Highly recommend them.

Very polite and this is where I always go.

Excellent place with great people!! Very safe with contactless service!!

I had an excellent experience working with Larry. He made the whole process quite seamless and quick. Thank you so much! I highly recommend Larry and this dealership.

I walked into Toyota knowing what two cars I was interested in, I test drove them both very quickly, knew what I wanted, and I was able to work out a deal with the dealership on what fit my budget, and walked out with my dream truck!

Shout out to Chris Ellerbrock! This was my first experience with Mtn States Toyota, Chris was a fantastic point of sale for my new 4Runner. Never any pressure, so easy to communicate with and honest! I'm now a loyal customer.

Bobbi awesome job. Great place to buy a car or truck. Go check them out always friendly and help you. Bought 5 vehicles from them and will not go anywhere else.

Mountain States Toyota was great to work with in purchasing my new 4Runner. The internet pricing and inventory were great, and the experience at the dealership was simple and strait forward. Larry Hill was great to work with and delivered on everything without any issues. Overall pleasurable experience.

Always a good experience !,,,

Very efficient! My car was serviced in the time they told me, and they washed it.

We just bought a new Highlander Hybrid from Mountain States Toyota. We worked with Seth and he made the entire process very smooth. We did most of our transaction over the phone and through email and he was more than patient with requests and questions. He had everything set up for us to come in to sign paperwork and drive away in our new Highlander. Highly recommend working with Seth!

1st time buying from this dealer. Will do again when need arises!!! Fast, easy process. Great service!! Randy was great to work with. Had the car ready for us to test drive and made buying experience easy!!

Good service. Would recommend. Very efficient from when I took my car in and left.

I went in to just look at cars but actually ended up buying one. The person, John Saldiva, who helped me through the WHOLE process was very patient and eat to work with. They kept everything really clean too!

I was done effectively and on time at the time the told me that I was going to be ready

Jake was a great salesman and the transaction was so smooth. I went in with pre-approval and I got the car I wanted. I will use them again!!

great service, excellent people 👍

Thank you Sam for taking good care of my car! Great service and I was in and out in no time!

From shopping online, to scheduling an appointment, and then onto the actual buying experience, Mountain States has really streamlined and made the process of buying a car enjoyable. The reason I docked a point was the titling seems to be a bit slow (over 30-days and still hasn't submitted to my state, I'll have to call them back for an extension to the temporary tags).

Once again the folks at Mountain States Toyota service department knocked it out of the park! Thanks so much, job well done!!!

I recently purchased a 2021 Toyota 4Runner, and I couldn't be happier with the entire process through Mountain States Toyota! I initially reached out online with questions and dealt with Chelsea. She scheduled me a test drive where I met Seth. By the next business day, I had reached out to Seth to let him know we were ready to move forward with the purchase. They installed the remote start and we were able to pick up the vehicle within a few days! We went through the finance side with Paul, and he was great. We were very happy with Chelsea, Seth and Paul. They were helpful and friendly. I have already suggested Mountain States to a few friends who are looking to purchase Toyotas. They have the best selection in the state and you can't beat the service!

work to be done on friday..........................................

I've been a customer/fan of the service dept in the past. But just got my new Highlander from Mountain States and the sales team was fantastic. I highly recommend them to anyone looking for a new car.

Salesman Carl P was pleasant to deal with, not pushy, told him what I was looking for, he found it on the lot and in no time I left with a new truck

Always excellent customer service! I will always get repairs done at Mt States Toyota!

Great service and staff. Appreciate their knowledge and sincerity with customers.

Carrington Latham is an amazing salesperson!!!

The experience was painless and straightforward. Ones of my easiest car purchase experience ever. Thanks to everyone who made it.

Steve was very helpful in helping me pick out a car earlier this month. Highly recommended.

Great experience with Larry Hall. I have always dreaded going to a dealership but this was different. There was no pressure and none of the haggling I hate. Would recommend Larry to everyone.

My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.

service is great, people are awesome!

They are very confident in their knowledge of the vehicles they service . Also easy drop off and pick up of your vehicle.

Great Service. Caring, Clean facility. Will be back

We got great service! Friendly and quick. Drove off the lot in my dream car. Thanks Mountain States Toyota.

Best experience in my car buying history. Recommend this dealership

Had a great experience throughout the whole sales process. Pricing was better than anywhere else in town.

They had the exact vehicle I was after with every feature I wanted. I waited for 3 years to buy this car until I found the perfect one. The sales people weren’t harsh or aggressive. They were incredibly helpful and supportive in my purchase. They went above and beyond helping me with financing and making sure I could go with the credit union I wanted to. So impressed with this dealership. I have even reached out to them about the car after the fact and they were helpful in answering my questions. I recommend this dealership completely

Doan Vu was awesome! My best car buying experience and would highly recommend Mountain States Toyota. Great customer service and paid close attention to keeping everyone safe with sanitizing of tables, etc.

It is great experience purchasing a vehicle from mountain states Toyota. No rush, attention to detail.

Would recommend this Toyota location to anyone! Great customer service.

Quick and easy stop in today to get routine maintenance.

Great customer service. All repairs plus more and done earlier than scheduled. Thank You!

Dan Healy and the entire team did a great job assisting me in the purchase of my new Tacoma. The entire process was pain free. Thank you!!

Alex and the whole team were so great to work with! He was very patient with me and made sure to answer all my questions thoroughly. The process of leasing my car was so easy and I am in love with my 4Runner! If you need a car, definitely start your search here.

Trey was awesome. I bought a RAV4 last Wednesday. He was pleasant and easy to work with, and he has followed up with me to make sure that I am happy with my purchase. And...I am happy. I love this SUV!

Customer service was great and the people helping me was great. It was quick.

Carl Porretti was very professional and extremely helpful during the buying process. He made sure to keep informed on what was happening and what the next steps were.

Great experience so far. This dealership takes pride in what they do each and everyday, you can tell this by how there employees interact with customers and each other from sales to service members and office staff. I will defiantly continue to take my Toyota Camry to them for service until I'm no longer the owner of it.

Larry was Awesome! He asked questions and listened to what I was looking for with regards to a car and payment options. What is usually a stressful time and interaction he made stress free and really easy. Thank You!!

I swore I would never buy a car from a dealer again but I found a used car on cars.com at Mountain States Toyota. The entire process couldn't have been better. Jake was a fantastic representative, very attentive and not at all pushy. They were willing to negotiate within reason and made the buying experience pleasant. They guaranteed the truck would pass emissions and when it needed a new gas cap they had a new one ordered for me within hours. They also provided a $25 coupon for emissions and they do not charge any dealer fees. If I buy another car new/used again, I would go back to Mountain States Toyota for sure.

I would refer this dealership to anyone looking for a toyota. Very efficient and honest. Great inventory and lots of space inaide the dealership.Everyone was very friendly.

disappointed no cars in showroom otherwise great people, clean, that's why I keep going back

Fernando always gives excellent service. He?s a big reason I keep coming back.

Great customer service, no issues! Very efficient process! Car was processed and returned to me when promised.

The dealership did not press me to purchase a vehicle. The sales person (Seth Burns) meet me at the door of the showroom. He greeted me listen to what I wanted and show several trucks. He didn't know I had already picked out a truck. Seth helped me with all add on. Seth kept me informed on status of vehicle for pickup.

A truly different car buying experience. Mr. Doan Vu will help get you in the Toyota you want. Professional, responsive, no pressure dealership that works as a team to deliver an amazing experience. 5-Stars

Thank you Sean Kramer and Christian for helping me with surprising my mom with a car. You are amazing, friendly and easy to work with. You rock!

Joey Ramirez, Lana and the entire Mountain States Toyota staff made it an absolute joy to shop for a used car! They let their inventory do the talking and walk you through the steps of acquiring your interest calmly, efficiently and professionally! I highly recommend this dealer to anyone seeking a great deal on a great car!

On time service, everything up front to cost and time to do it. However had to ask them to disenfect car before I drove it home.

Happy to be a returning customer, purchased my certified used 2013 Rav4 here, and just recently (couple weeks ago) purchased a 2020 Toyota Tacoma. Never did it cross my mind that I would be leaving the dealership with a new truck after a scheduled test drive. The staff at Mountain States Toyota really goes above and beyond to help you with what you are looking for in a vehicle. Thanks Randy and Jessie with the help in purchasing my new Tacoma.

Juan Casillas and his wife brought my car up during our shutdown. very sweet folks to be sure. he took all precautions and it amazed me that the company/ juan would actually do that. Months later i discovered that three of the wheel caps were missing springs. One fell off and i had service done closer to me and brought the subject up. No resolution at all and I would send folks to Mt. States in a hearbeat. Called Juan and in under a week, three new caps were sent to me. Going forward i will drive farther to Mt States even though not as convenient. Did not rate repairs, i have not had any done and i never saw the facility, we did it all by phone so i assume i would have given that a good ratin I am in customer service and he treated me like i treat my customers, We have contests among my staff to try and see how far we can go to make folks happy. That might sound funny but i have thirty years of close friends that have walked into my doors over the years and i treasure that. Dave Watosky Estes Park

I have bought many cars from Mountain States Toyota and the experiences have always been five star. This week, I bought a car and the salesman, Juan, went above and beyond to make the process so positive. Manager James was very helpful, and Lana in Finance ensured that the contract phase went smoothly. I highly recommend Mountain States Toyota to anyone looking for a new or used car!

We went to Mountain States Toyota looking for a nice daily driving smaller vehicle like a Camry. Found one we liked and bought it, so pretty simple. The sales man was Chris Ellerbrock and was super knowledgeable and made the whole transaction go very smoothly. A+++ for this dealership the whole team down there is awesome!!😀

I went to Mountain States Toyota and I asked to speak with someone Bilingual. John Saldivar came to the rescue. He was easy to work with and very respectful of my time and he listened to what I was looking for. I bought a 2021 Toyota 4Runner for my wife as a birthday gift. She loved it!! Thanks, John. John me dio un trato excelente, les recomiendo que compren su proximo auto aqui.

Bought a car from Joe Solis, Best car buying experience I've ever experienced! Thanks Joe for taking care of all my needs! I will for sure be recommending you to all my friends and family!

I bought my first dealership car here, and I have to say I would never go anywhere else. They go to the full extent to satisfy their customers. I believe our sales guy name was Nick Fuentes and he never once left me confused, or questioning if I’m making the right decision. Every question I had, he had an answer for. And if he didn’t have the answer. He went out of his way immediately to get it solved. I would recommend everyone that goes here ask for Nick. He was absolutely amazing. I’ve read reviews about people’s bad experience with customer service. They were talking to the wrong guy. Next time you guys need a car go in and ask for Nick Fuentes. You will not be disappointed. Thank you mountain states for the experience. We will return.

Nick F was great! I will definitely be coming back to buy my next car because of him! He was so nice, attentive and was very patient.

I bought a car here from Nick Fuentes and he was wonderful to work with! He wasn't a pushy salesmen, he was professional and personable and helped me find just the right car for me!

Thanks, I want to give recognition To Steave S. My experience with Steave as my salesperson help us out a lot to buy our first vehicle. The right vehicle to serve our purpose, very respectful sales man, He tremendously very helpful, no pressure, gave us many options, and take good care of us. Thanks mountain state for taking care of us.

Staff is very patient with questions. The service department explained every detail of the work to be done so I would fully understand. Thanks for the patience and professionalism after getting off a 12hr work shift!!!

I would like to give recognition to Chris, I spoke with him about buying a 4runner. At the time he did not have a vehicle I was looking for. After several weeks of searching I got a follow-up call from Chris letting me know that if I had not already found a vehicle he had one that had everything I wanted on his lot. Chris made this one of the easiest car buying experiences I’ve had. I would recommend seeing Chris to anybody that’s looking for a vehicle.

Whenver, I'm in need of a car then I always look for it at Mountain States Totyota. In the past, I've had extremely reliable cars from here and the service is amazing as well. Specifically, I usually work with Doan and he never lets me down. I would highly recommend purchasing a car from here and working with Doan if you get the chance!

Great product. Nick Kramer was so professional and courteous and was quite patient. He answered all of our questions before we had to ask. Excellent customer service.

I had an amazing experience with Christian Janzen, he was so patient and kind and took the time to listen to what we needed! I would definitely recommend Mountain States Toyota for all your car needs!!

A big shout out to Nick Kramer at Mountain States Toyota. We had only two days to find the perfect car and thanks to Nick’s kindness and professionalism we drove away in our first ever new car. Nick got us a great rate for our trade-in, a fantastic monthly rate directly with Toyota, and even made special arrangements so my wife could pick up our new RAV4 Hybrid when returning from her vacation with our toddler a week later. The car was ordered and ready when she came directly from the airport! Now that’s service. Nick was incredibly busy selling multiple cars during the days he worked with us, but we never felt neglected and he even checked in with us after we left the dealership. Mountain States Toyota is a great dealership because of its support of great employees like Nick Kramer. Thanks Nick and Mountain States!

I was extremely pleased with my overall experience at MST. I was assisted by a salesman named Shan that made the process very smooth. Would definitely recommend!

Jim Gallegos helped me throughout the entire process. He was very informative, patient, and kind throughout my time there. Answered all of my questions. Thanks for your help Jim!

I want to recognize Sheridan Southerland for his outstanding service at Mountain States Toyota. I recently purchased a Toyota 4Runner there and Sheridan was extremely professional, helpful, and courteous throughout the entire process. I had initially contacted the dealership remotely about a vehicle and the advisor had referred a different sales specialist. When I arrived, Sheridan sought out this individual but they were not available. After finding the right vehicle, Sheridan assisted throughout the process even finding a phone charger for my iPhone. When I later picked up the vehicle everything was in order including pulling off the tires and rebalancing with black letters out. This morning Sheridan showed up at the front door of my house with the 2nd key in hand after the dealership had misplaced it while prepping the vehicle. If you are in the market for a Toyota, I’d highly recommend Sheridan. Thanks Sheridan!

Larry Hall did a great job for me. He was very knowledgeable on the car and was quick with the paperwork. All in all it was very painless.

I had a grest car buying experience with Steve. thank you.

Patrick G is the best! He made the process painless and made sure I was taken care of. Not only did he also give educational components to used care buying, but he’s got some sick rhymes too.

The customer service was excellent. Doan Vu was very helpful in providing information about the car, and he was also very kind and sociable. Overall, the environment was friendly. Great facility!

A great buying experience, dealt with Joey Ramirez on the purchase of our 2020 Highlander Limited. This company is true to their word when they say "We do everything to ensure you are completely satisfied with your purchase

Low pressure business model that I really appreciated. Larry Hall was great, he knew everything about the RAV and was a great help. I would recommend him to everyone.

Always the best employees and service and honestly quite reasonable for a dealership

Great experience every time! Chris was awesome and went above and beyond to make sure my needs were met and that I left happily with my new car! :)

Service is fair and priced close to independent shops.

Easy to deal with, Carl listened to what we wanted, he made multiple suggestions helping us to make our final decision. we would highly suggest Mountain States for your Toyota needs.

I bought a 2013 Honda Accord Lx from Seth at Mountain States Toyota and I could not be happier. I looked at over 6 vehicles at 4 different dealerships and THIS was the most genuine, best value, best interest rate and overall best experience! I highly recommend doing business here; it’s well worth it!

We just purchased (and financed at 0% interest for 60 months from Toyota Financial) a 2020 Toyota Camry XLE AWD with optional packages. Our overall experience with Mountain States Toyota was very good, however there is some room for improvement. We were called by Christina to say that our car had arrived. When we came to pick up the car, Dan was all ready to do the paperwork. Luckily, I compared the email that Christina had sent detailing the upgraded features with what was listed on the sell sheet on the window of the vehicle. When I pointed that out to Dan, he did research it and said that this car actually came in before the one we were waiting for and didn’t want us to lose out on the $500 loyalty figure that had to be used within a certain period of time. I was upset that Christina did not tell us that before we picked up the car and was also disappointed that Christina hadn’t told Dan and that they didn’t take care of all of those extra elements before we came to pick up the car. It required us to come back another time and spend half a day in order to have those things done. Christina and Dan were very friendly, but should take it up a notch related to the issues I mentioned above. It also would have been Nice for Christina to come see us at some point when Dan was meeting with us. Other than these things, both Christina and Dan were great - and Dan even sent us a nice snack thank you gift afterwards. Andy - who took care of the financing and warranties and extra coverage was very helpful. It would have been useful for Us to have more detailed information with us at that point related to what our insurance covered as we were talking about car insurance coverage, deductibles etc. We appreciated the loaner car that was given to us while we waited for the service, but it was not the same vehicle level that we had purchased. My phone ran out of battery, the 2019 Toyota Corolla (no frills) they provided through Enterprise did not have navigation, and we were a few miles away from magic Toyota and didn’t know how to go back. The service department was excellent related to everything. Mr. Butch who handles leased car returns (we had returned our leased RAV4) accepted a headrest that Toyota was charging us for, wrote a letter confirming this and even called Toyota on our behalf.

Experience overall was excellent. We purchased a modified Sienna from a company that makes vans wheelchair accessible, so not through a Toyota dealership. We were treated as though we had purchased from them. Everyone was polite and courteous. The maintenance was completed before the time given for completion.

I have bought 3 cars here. I will always come back

Great car buying experience, never pushy. Would recommend for you vehicle needs.

Great service! Everyone makes the experience enjoyable.

Excellent service. No hidden costs! All items discussed by phone were exactly as promised. Final out the door price was same as promised by phone.

Purchased a new Tacoma today. Pete was terrific in helping us. Fast and friendly service

Andre was very helpful, knowledgeable, and professional. I was pleased with the service I received and the timely manner in which it was performed.

Zo was great and very knowledgeable, Lana was awesome. There's a reason they're so busy with an above average quality of staff!

I am the owner of the coolest truck now! I love driving my 2020 Tacoma SR5. It’s feels great. Mt States Toyota is the best. They bent over backwards. Owe this all to Dylan Batch, Sales, and Ryne Schear, Finance Manager. I recommend them highly! 2020s will be replaced soon with 2021s soon. See website for deal.

everyone there was very informed and willing to share. Very nice and comfortable.

this dealer is good. easy to work and they take care things on time

Doan Vu of Mountain State Toyota was very pleasant to work with on our purchase and very informative. He gave us quite a lot of advise that we're very helpful in our purchase decisions. Wish all other car sales guys are as easy to work with like him. Kudos to Mountain States Toyota for keeping great sales people like Doan Vu.

I came to the dealership today to have my truck serviced. It was good service but I was the second person in line and it still took them several hours to get to my vehicle. It was good service the dealership was clean and had plenty of room for social distancing in the waiting room.

Definitely recommend Mountain States Toyota. We purchased our 2020 Toyota 4runner here and the process was quick and the price was right. Our car buying process took less than 2 hours. There have been times where we were at other dealerships for 5 hours. Being in and out was much more pleasant at Mountain States.

Randy is the best, was patient with me, I had terrible car experiences in the past, dealership as a whole single handedly changed my look on buying cars.

I was attended for Fernando Acosta, always he's a friendly person, and explained me all to detail.

best service in town, they are always on time, very profesional I totally recomend Miuntain State Toyota to my friends! Fernando the best Service advisor,

Mountain States Toyota is where I purchased my Toyota Tundra and where it has received maintenance. Top notch service and personnel- from their courtesy driver to the service assistant. I really enjoy the service and courtesy they extend to their customers. Makes me feel like I am flying in First Class every time!

They are quick... downside.... all their venders waiting for you as you sit in line.

Seth was amazing ! Very helpful quick process . He had the car ready when we got there .

Quick friendly service! Bobbi is an awesome service advisor!

Fast, efficient service with all pandemic precautions in place.

We are very happy with everything at Mountain State Toyota

Over the years that I have used Mountain States Toyota they have been professional and always have done excellent work and kept me informed on the progress and what needed to be done.

Great no-hassle buying. Fast and easy purchase - love my new 4 Runner!

Peter did me right. Great Salesperson!

Helpful and no pressure . Not there doing a purchase all day

I was an out-of-state buyer looking for a Red Rav4 and found one through Autotrader at Harry Miller Toyota in Boulder, Colorado. The day after I purchased it on-line, they called and told me it was sold. Mountain States Toyota to the rescue! My nephew recommended I call John Saldivar and within a minute of speaking with him, I knew I could trust him to help me. I explained my previous attempt to purchase and he reassured me that I could hold a car with a deposit. He was expecting a Red Rav4 that week. I told him "I'll take it!" His price was more than fair (less than Harry Miller Toyota!) and it was very easy to firm up the details by text and phone. John called me when the vehicle arrived on the lot and had it all ready for me when I arrived to pick it up that Saturday. John is a soft spoken man, no pressure and made me feel so confident I had made the best choice. I highly recommend John Saldivar, especially for people trying to purchase a vehicle from out-of-state!

We had a great experience buying a used car from Mountain States Toyota. We appreciated their professionalism and straightforward communication. We never felt pressured and felt that all of our questions were answered. Service was great!

Between Julian and Joey, I felt I was treated like a VIP! They listened to what I wanted and never pressured me at all. I am thrilled with my purchase and I would definitely recommend them to all of my friends and family. I always dreaded the whole car buying process BUT NOT NO MORE! Great job, this is one happy customer!

Their service department is trust worthy and dependable. I am never pressure to get work done. ♥️

I was super impressed with the service, it made me belive again that there is still such a thing like good dealerships with excellent service!

Patrick made my car buying experience one of the best I have ever had.

The best car buying experience we’ve ever had! We recommend them highly!

Extremely helpful finding the car I was looking for. Even long distance from Norman, OK!!

Alex was super helpful! I love my new rav 4!

Great experience.i would recomend this place to buy a car.Julio Casillas (salesman) is really good.and the finance guy too.

They have the best pricing on used vehicles. Our salesman Dan Healy was outstanding pleasant personable and most of all patient. when we had an issue with financing Dan said that they would hold the Tundra until we resolved the issue. By the end of the week we were back signing the papers on our 2018 Tundra Limited. We highly recommend MST to anyone in the market for a new or used vehicle. Even though they wouldn't throw in a free snowboard with our purchase.

Vendedor Juan Casillas excelente en su atención .buen servicio.el oficial de financiamiento excelente tambien.lo recomiendo.

Very quick and thorough service. Good deals on cars and no dealer prep fees.

They are fast and friendly! also, very professional!

I took my car in for a 7:20am 25K mile service appointment. The process was so easy... efficiency, friendliness, and safety were all 10 out of 10! Thank you Ty Scott and MST!

Did exactly what I needed. Provided me with other options, but weren't pushy.

Friendly, efficient, professional in every aspect of this business. Servicing your vehicle with utmost satisfaction. My personal praise to Romny Ames for a job well done!