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Recent Reviews from Mountain States Toyota
5
This is was one of THE best Experiences I have had with a dealership. Mountain states was amazing and especially Tou,our salesman and Felix the used car manager. Took about 4 weeks to get our Tacoma, but when it finally came in,the Experience was awesome. thank you to all involved.
Chris Hickman
Mar 19, 2023
5
Joe was super attentive. Worked with my budget and what I wanted. Did not try to sell me on something I didn’t want. Great service! Could not ask for more. Best Toyota dealership in Colorado!
Adam Spring
Mar 19, 2023
5
Got a 2023 sequoia. Steve did a great job helping.
Jim Schwalm
Mar 18, 2023
5
Great experience buying my truck. Everyone was very nice, answered all my questions, and made sure that I felt good driving off.
Karina Riscos
Mar 17, 2023
5
Purchased a new vehicle and had the smoothest, most painless experience I have had while going to a car dealership. These guys made me feel at home and assisted me in getting the exact car I wanted. Never had, and never imagined, such a positive experience at a car dealership. Great job.
Stevan Georgevich
Mar 17, 2023
5
Quick service and even though I forgot and asked last minute for an additional key they were able to add it in Thank y’all!
Micaela Guess
Mar 16, 2023
5
Purchased a new vehicle and had the smoothest, most painless experience I have had while going to a car dealership. These guys made me feel at home and assisted me in getting the exact car I wanted. Never had, and never imagined, such a positive experience at a car dealership. Great job.
Lauren Lara
Mar 16, 2023
5
Joey was a very knowledgable sales rep. He did not pressure us for a decision and eagerly answered our long list of questions. It was the best car dealership experience I have had.
Bob Husted
Mar 16, 2023
5
Paula was the best! She made this very simple and smooth! This is my third car from MountIn States and I will be back when it is time again to buy another! Thank you Paula for making my day great!!! You are the best!
Kerri Pogar
Mar 15, 2023
5
Mountain States Toyota was great during my first car buying process. They made the whole ordeal really easy to understand and were patient with me for any/all questions. As a first time car buyer, it's definitely intimidating, but everyone I worked with was such a huge help. I didn't feel pressured or confused at all.
Hanna Wilde
Mar 15, 2023
5
My entire buying experience at Mountain States Toyota has been the most easy vehicle purchase to date. Carrington was super pleasant, helpful, and knowledgeable, A+ service!! I highly recommend MST and will certainly be my first stop on our next purchase!
Sarah Turvey
Mar 14, 2023
5
Clean, comfortable, excellent customer service.
Rebecca Matlock
Mar 14, 2023
5
I cannot say enough good about Mountain States Toyota. Every step of the process, from walking in with no appointment, to financing and leaving with a vehicle, was smooth. Great staff and inventory!
Amy G
Mar 14, 2023
5
Our sales person Doan Vu was very helpful and straightforward. The process went smoothly and he answered all of our questions. Helped us us get the car we were looking for. Great afternoon, evening and weekend hours.
Lynn
Mar 14, 2023
4
I knew from the start that it could take a while to get my car. And I had to wait 4 months. Meanwhile interest went up and so the final price of the car. But I knew it that was going to happen. The interest % for financing the car is the same up to four years and that's good thing. So far, the car is good, the guy who sold me was clear with my requests (the more accessories I was going to ask the more difficult could have been to get it) and he explain to me all the financial process. If I have to make a compliant... there are an up and down situations with post sale. I mean, I have always to show up to have clarification about something. So, customer service should be improve a little bit. Also a piece of paper to explain with very simple words what should be the next step for the client after the sale it will be really appreciated.
Giuseppe Bini
Mar 13, 2023
5
I had super excellent service. He was friendly. Very nice guy. I?m sure I?ll bring him customers. Thank you ??
Abeba Bahlibi
Mar 13, 2023
5
I love my new car so much and everyone that helped me were very helpful and informative on all the questions I had.
SacrificeBeats
Mar 12, 2023
5
Steve was very pleasant and knowledgeable. Great service
Robert Sokulski
Mar 12, 2023
5
Always a great experience. Happy to have had Paula help us with getting our new Tacoma. Had an older car I needed to get out of with a loan still on it. Had a lot of patience and helped us get through the process pretty seamless. Thanks again!
Cz Koch
Mar 11, 2023
5
I had been reading horror stories about some area dealerships not doing repairs within the time first stated and not communicating with the vehicles' owners so I drove farther to try out Mountain States Toyota for a recall repair. It was my first time there and they were EXCELLENT. They run a very efficient "ship." They completed the repair same-day plus did a thorough check of the vehicle (the results matched a pre-purchase check that we had completed with an independent mechanic we know and trust so there was no up-selling), and washed the car. They communicated promptly with calls and emails. I highly recommend them (if you are willing to pay dealership prices for repairs).
Laura Page
Mar 10, 2023
5
I have purchased/Leased multiple cars from MST and everything the team does to make the process enjoyable, aligns with excellence. Chris made my most recent lease experience the best I've ever had in a dealership and this level of courtesy, knowledge and professionalism from him should be recognized as a standard among sales. Great job and thanks again, Chris & Jesse!!
Chris Stahl
Mar 10, 2023
5
Amazing staff and service always. We just bought our 3rd vehicle and will definitely come back. Thank you for making the vehicle buying process so easy. Chris E. and Andy were amazing
Quiana Clarke
Mar 10, 2023
5
Paula Lambert is very good she will give all the answers
Hira Kalsi
Mar 9, 2023
5
Mountain states Toyota is a great place to buy a car and recommend to family and friends..... They have great sales agents who are very knowledgeable Juan Casillas went above and beyond to help us get the car we needed! Also Karina was able to sit and answer questions we had. They took their time to take care of us ....It’s a plus that they have bilingual workers helps so much and are able to communicate efficiently. We visited a few dealerships with poor customer service and overall we are super happy with the choice we made at Mountain States Toyota. Thanks again.
Evelyn Rael
Mar 9, 2023
5
The staff is friendly, timely, and prompt. As a first time car buyer they made it super easy and overall a great experience. Highly recommend!
Guadalupe Bolanos Uribe
Mar 7, 2023
5
Very professional and quick to respond. Enjoyed working with Nick and Jose!
Sara Spillan
Mar 6, 2023
5
When other dealers wouldn't even talk to us about buying a car due to shortages and such, Mountain States handled everything, and well. Our salesperson, Christian Janzen, was outstanding and even assisted in a fairer price for our trade-in. The finance person, Michael Dillon, was actually helpful and not high pressure. These folks are highly recommended.
Glenn Drysdale
Mar 6, 2023
5
Ryan was a great sales person. He was helpful and knowledgeable. He was patient and explained everything.
Chelsea McPherson
Mar 6, 2023
5
I went to this dealership to look at a 2023 tacoma TRD 4x4 off-road truck and I had a really pleasant experience. I was treated really professionally by Chris E. And Paul. They provided every bit of detail and answered every question that I had. I originally did not plan on purchasing right away but everything just felt right and I felt confident about the purchase. I am super happy with the sales experience and I would recommend giving this dealership a chance if you are in the market for a Toyota or even comparing company vehicles outside Toyota. The price and deals available were better then everywhere else I looked and I checked ford and chevy dealerships. This is coming from a guy who owns 3 mustangs and a F150.
Ryan Poteat
Mar 6, 2023
5
everything was excellent, except the Enterprise rental car guy screwed up and didnt turn my car in on saturday as he said he would and they charged me for all sunday too. But other than that it was excellent.
Craig Rohlas
Mar 5, 2023
5
I went to this dealership to look at a 2023 tacoma TRD 4x4 off-road truck and I had a really pleasant experience. I was treated really professionally by Chris E. And Paul. They provided every bit of detail and answered every question that I had. I originally did not plan on purchasing right away but everything just felt right and I felt confident about the purchase. I am super happy with the sales experience and I would recommend giving this dealership a chance if you are in the market for a Toyota or even comparing company vehicles outside Toyota. The price and deals available were better then everywhere else I looked and I checked ford and chevy dealerships. This is coming from a guy who owns 3 mustangs and a F150.
Ryan Poteat
Mar 4, 2023
5
I went to this dealership to look at a 2023 tacoma TRD 4x4 off-road truck and I had a really pleasant experience. I was treated really professionally by Chris E. And Paul. They provided every bit of detail and answered every question that I had. I originally did not plan on purchasing right away but everything just felt right and I felt confident about the purchase. I am super happy with the sales experience and I would recommend giving this dealership a chance if you are in the market for a Toyota or even comparing company vehicles outside Toyota. The price and deals available were better then everywhere else I looked and I checked ford and chevy dealerships. This is coming from a guy who owns 3 mustangs and a F150.
Ryan Poteat
Mar 3, 2023
5
This was our second Toyota purchase in the past 6 months and it was seamless and awesome with Mt States! We loved our sales person, Carrington. We will definitely buy from them again!
Amy Boulas
Mar 3, 2023
5
I recently purchased a Toyota Rav4 Hybrid from Mountain States Toyota and could not be more satisfied with the experience. From the moment I decided on the car, the team at Mountain States Toyota, especially my salesperson Ryan Benipayo, who made the buying, waiting, and delivery process smooth and effortless. Ryan was extremely knowledgeable about the Toyota Rav4 hybrid and patiently answered all of my questions on the car’s available package options. He was professional, friendly, and made the car buying process stress-free. He also informed me about the wait time for a new hybrid due to the ongoing global chip shortage. It felt like I was making an informed decision based on his advice. The team at Mountain States Toyota kept me informed throughout the waiting period and the delivery process was smooth and easy. Once the delivery date arrived and Ryan had all the paperwork, inspection done, Andy took over and made the financing process easy to understand. He walked me through every step of the process and explained all the financial details in a clear and concise way. And as advertised they charged no dealer handling fee. I was absolutely delighted when I received my RAV4 hybrid after about 6 months of wait time, it exceeded all of my expectations. The car is fantastic and I am so pleased with the purchase. Overall, I would highly recommend Mountain States Toyota for anyone looking for a smooth and professional car buying experience. Thanks again to Ryan and Andy for their exceptional service!
Subhayu Chakravarty
Mar 2, 2023
5
Super helpful, had my 2022 fleet Rav4 in and out efficiently. The layout was a little confusing but Ty in service helped me find the cashier and was very nice about it. Will be back for more service when I need it.
Anna Potsch
Mar 2, 2023
5
Great company, Great investors, it's only when a company serves her investors with truthfulness and reliability that it may produce great investors. This awesome company has been making thousands of people millionaires every year according to the company's info. At first I doubted, but at a point I decided to give them a trial and here I am now sharing my testimony. You too can benefit from this same company from anywhere around the world, you only have to contact one of the company manager person like Mrs Emily Morgan, to help you grow your investment capital within a week, You can reach out to her on WhatsApp: contact: +1 (318)321-0778. Email: emilymorgan61825@gmail.com
Gift Banda
Mar 1, 2023
5
My husband bought here previously and we had such a great experience we went back when I needed to buy a new car. Great experience
Mary Hartzenberg
Feb 28, 2023
5
The overall experience with working with Joey R. and the guys over at Mountain States was fantastic! After being on a wait list for a vehicle that should have been many months out, Joey made it happen and found me the exact vehicle I was looking for, much sooner than I expected. Extremely friendly, kept me updated and answered any questions I had along the way. I always recommend Mountain States and Joey to whoever I know that is looking for a Toyota!
Leroy Do
Feb 28, 2023
5
It was an absolute pleasure working with everyone at Mountain States.. entire staff was polite, professional and accommodating.. would Highly recommend this dealership to anyone with their vehicle purchase needs.
Mark Elick
Feb 27, 2023
5
I went in with a vehicle in mind and Ryan Benipayo greeted me with open arms. I shared with him what I had in mind and he showed me the different types of vehicle they had on site. The vehicles onsite weren’t exactly what I was looking for so he pulled up incoming vehicles that they would be receiving soon and found one perfect match. He helped me run some numbers to give me an idea of what I would be looking at. I cannot thank him enough for doing that because it helped me so much in deciding if I wanted the vehicle or not. Needless to say, one week later, I drove away in my brand new vehicle thanks to Ryan’s great customer service and the rest of the Mountain State Toyota team too.
Mai Choua Lee
Feb 27, 2023
5
Doan Vu was awesome and really helped us with a new car. Can't wait to go back for next car
Zachariah Rayford
Feb 27, 2023
5
I love my new Tundra 1794!!! After 30 years of owning Toyota trucks, this new vehicle is the pinnacle of power, functionality, comfort and modern conveniences. Bravo! PS. Mountain states Toyota and Nick helped me with the transaction in a quick and smooth manner. It was a pleasurable experience with my myriad of questions being answered in full. I recommend this dealership if you are in the front range area and want to deal with straight up folks!
Michael Kaplan
Feb 26, 2023
5
Got a new Tacoma, after putting in an order for specific specs on the truck, it took a while to get, but the process at the dealership was a breeze. Phoebe CDeBaca was great with the ordering, Dan Healy made the process at dealership simple and straight forward, and Mike Dillon for the financing was a pleasure to work with as well. Thanks!
Zack Roth
Feb 25, 2023
5
we got excellent help with Johnny. totally happy with his assistance
Rumaldo Minjarez
Feb 24, 2023
5
New car salesperson was helpful and patient while I decided what vehicle fit my needs and price point. Multiple phone calls answered patiently along with my emails. Very happy to have my sales associates make my experience pleasant and fast.
Ronald Rosenbury
Feb 24, 2023
5
Dan Healy and James Dillon made my experience a five star experience. From putting down a deposit on my 2023 Rav4 TRD Offroad, weekly updates on the build of the allocation and the final delivery and finance. Less than two hours from walking in the door and leaving with my new car. No surprises. No high pressure sales pitches. Very professional. I can't recommend them and Mountain States Toyota and their no dealer fees enough. Don't hesitate to reach out to Dan Healy for you next Toyota purchase.
Jeff Post
Feb 22, 2023
5
Tou is the best! so helpful and kind!
Ashley Hour
Feb 22, 2023
5
Shout out to Chris, I had an awesome experience with him and Lana. Chris is super friendly and attentive. He made the transaction seamless and personable. Will definitely go to him for the next vehicle. Thanks Chris!
Rohina Naimi
Feb 22, 2023
5
Mountain States was super easy to deal with throughout the process. Couldn't be happier with our Tacoma.
Lori Rondinelli Punko
Feb 22, 2023
5
Happy buying experience : good service, not added a lot of accessories that the customer no needed to raise up the sale price.
Qi R Mei
Feb 22, 2023
5
Buying process was quick and pleasant. Excellent sales associate also very polite and was completely informative and knowledgeable about the products we were interested in.
Glenn Espinoza
Feb 22, 2023
5
Best experience Tou Lee was very kind to me and answered all my questions and Mike was super professional and both of them helped me find what I really wanted. I recommend this place 100%.
Tanisha Vargas
Feb 21, 2023
5
Nick was fantastic to work with and the process of purchasing was extremely efficient and seamless.
Ashley Kloess
Feb 21, 2023
5
Doan Vu was the most helpful and genuinely kind person I have ever worked with. He helped me with purchasing my leased vehicle and is the reason I will keep coming back to Mountain States! Not only is he knowledgeable in what he does, but he is an incredibly kind person and a huge value to this dealership. I enjoyed our conversation and had complete trust in his guidance for my vehicle. I hope he is recognized for all that he does for his customers. Thank you, Doan!
Alexxis Holquin
Feb 21, 2023
5
Juan Casillas y Karina Marquez, muy bien servicio. Los recomiendo!
Jose Calzada
Feb 18, 2023
5
Juan Casillas y Karina Marquez me dieron muy exelente servicio muchas gracias los recomiendo para su siguente auto nuevo o usado. Mountain states toyota # 1
Jose Calzado
Feb 18, 2023
5
Good service! We waited a little be for our car but other than that 100% satisfied!
Jaime Diaz
Feb 17, 2023
5
Wonderful service from beginning to end. Christina was amazing. I love my RAV 4 Prime🤗
Claudia Holt
Feb 17, 2023
5
Exceptional Service. Highly recommend. Scott in Service.
Brian Boccacino
Feb 17, 2023
5
Purchased our 3rd vehicle in 15 years from Mountain States Toyota today, a beautiful new Rav4 Hybrid Limited. As always, we were impressed by their professionalism, attention to our needs, and the best pricing in the area. Ask for sales rep Joe Sallis, he was the greatest!
Bill Wegner
Feb 17, 2023
5
Muy buen servicio tuvimos la suerte nos atendiera Karina Marquez nos ayudo en todo super contentos y satisfechos
alan ochoa
Feb 15, 2023
5
Great service, straightforward process, no unnecessary back and forth or BS. Overall a great experience compared to most any other dealerships.
Tyler S
Feb 14, 2023
5
In and out in a breeze! Michael was a lot of help, super friendly, and very knowledgeable.
Kathryn Patrick
Feb 14, 2023
5
2023 Tacoma purchase was a easy and stress free. Dan Healy. our salesman, did a great job on updates while we waited for our delivery. Thanks to everyone at Mountain States for all the help.
mb blanco
Feb 13, 2023
5
Staff was extremely helpful and efficient. Was as pleasant of an experience as buying a car can be.
Joseph Bonjour
Feb 13, 2023
4
Everything was fine except when they tried to sell you all the useless things and coverage for a ridiculous price
Irma Hernandez
Feb 13, 2023
5
I’ve bought or leased several new vehicles in my life, but Mountain States made it truest enjoyable. Doan worked with us to select the truck I wanted without using any pressure tactics. The let me take the mouse and my time going through the option packages and answering the questions I had until I found my truck. Doan updated me on build the schedule, deliver schedule, and contacted when it rolled off the truck. Paul in Financing got us through the leasing minefield efficiently. He made the process fun and stress free.
Jim
Feb 13, 2023
5
I had a pleasure working with the salesman and the finance guy
Rodney Magelky
Feb 13, 2023
5
Had a great experience at Mountain States Toyota. This was the second car we have purchased from them. Everyone I dealt with was super courteous and professional. From trading my old car to finding the right new car to making sure I had the best financing and all the right warranty coverages, I definitely felt taken care of.
Roger Paull
Feb 12, 2023
5
I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $1500 and just within 7 working days I got a total return of $15,500 I am really grateful ma'am some of your competitors could learn a thing or two from you Mrs. Brian Lisa Email or WhatsApp if you are having difficulties in investing on forex/stock trading. Email: brianlisa953@gmail.com WhatsApp:+1 925 386-6807
Thulani Sbus
Feb 12, 2023
5
Doan Vu did a fabulous job. He was attentive and very knowledgeable. Doan made the whole selection process of my second truck lease from Mountain States a simple, efficient and fun.
James Hayden
Feb 12, 2023
5
Johnny was beyond helpful and super friendly. He answered all my questions and made the purchase fast, easy and fun.
Megan OKelly
Feb 10, 2023
5
Doan was very friendly and helpful, answering all of my questions. I'll be recommending him to all my friends looking to buy a car.
Kevin Breslin
Feb 10, 2023
5
Very nice dealership easy to get around and staff very helpful Sales people very knowledgeable
Richard
Feb 10, 2023
5
Pleasurable experience working with Carl Porretti
Michael Garcia
Feb 9, 2023
5
This was by far the most enjoyable car buying experience I’ve ever had. Michael and his team took such great care of me. I will continue to highly recommend him to my friends and family. Don’t pay add ons or doc fees here. The purchase was seamless and I even received a thank you card and gift package.
Tim Carlson
Feb 8, 2023
4
Mountain States Toyota has excellent salespeople, no dealer fees, and no hidden charges or other stuff I encountered at other dealerships. I drove 40 miles out of my way to buy here and I was not disappointed. My 2023 Rav4 is so nice too! Couldn?t be happier.
Jason
Feb 8, 2023
5
Fast, friendly, helpful. They go above and beyond what I'd expect from a dealership while looking for a Vehicle. I was amazed by the time and effort Quin put in on my behalf. I would definitely recommend working with him on your vehicle purchase. The managers and finance department were great as well. There's a reason they do more volume than any other dealer in Colorado. They have created a great car buying experience.
joe holladay
Feb 7, 2023
5
Dan Healy was great! Everyone here was super nice. I did have a small problem regarding the tires on the vehicle I bought, but the dealership took care of it in the end.
Ryan Hunt
Feb 7, 2023
5
Chris was very patient and thoughtful. We learned about all the features of EVs together. It was a very good experience. We will be back.
Karl Merida
Feb 7, 2023
5
I chose Mountain States Toyota for my '23 tacoma purchase because of the great service a friend and previous customer had had there, and because they don't charge dealer handling fees! With all of the supply chain and demand issues in 2022 the truck took much longer than expected to arrive - but I was very happy with the attention and updates I received throughout the process. My salesperson, Alex Gomez was easy to get in touch with. He made sure I got the color, model, and trim I wanted and the buying process went seamlessly. Thank you for a great buying experience!!
Cassie Dymecki
Feb 7, 2023
5
Randy Hendricks was awesome to work with. We ordered a new Tundra and they communicated well and kept me up to date on the process and ETA. I would highly recommend Mountain States Toyota!
Christopher Eiseman
Feb 7, 2023
5
I had the best car buying experience at Mountain States Toyota with Dean McDonald. I purchased a new Tacoma and couldn’t be happier!
emily eifert
Feb 6, 2023
5
Matt West is so good! He even handled my mom calling a million times demanding stuff with ease. He was very professional and made my buying process easy.
Emily G
Feb 4, 2023
5
Was extremely helpful and communicated often with me! He shared his phone number and was texting me updates often. It helped me calm my nerves and excitement throughout the journey.
Jesse Vieira
Feb 3, 2023
5
Trey was an exceptional salesman. Walked us through the whole process with great information and no pressure. Kept me informed on the cars building process and timeline, I would highly recommend Trey and the team. Dan Boehler
Kathy Boehler
Feb 2, 2023
5
I am working with Nick Kramer and am so glad I found Mtn States. Nick is a very good communicator, easy going and straight-forward. The experience at Mtn States and working with Nick is quite refreshing from other dealership experiences. I’m going to keep Nick’s number for when my girl needs a new car too. Save some stress.
T Kelsea
Jan 31, 2023
4
Randy Hendricks was very nice and helpful in helping find the car I wanted and making sure I got all my questions answered!! I will say the whole dealership can afford to moved a bit faster! But it's not the biggest deal
Roei Gur
Jan 31, 2023
4
I had a good experience with the salesman Doan. He was very personable and helpful. I don’t know a lot a lot cars but when I asked him if he’d recommend the car for his mother he helped me understand the safety features. The finance manager was a little more high pressure and I didn’t appreciate that as much. Buying from a dealer like this did improve the services they could provide for the car so I’d recommend them.
Pam Nelson
Jan 31, 2023
5
Came to look at some cars... I worked with Trey he was awesome! thanks for the great experience!
Kyle Schultz
Jan 31, 2023
5
I went to this dealership, because I heard they're a pretty good place for buying a Toyota. I was helped by Steve Soeun who was a patient, and knowledgeable guy. I think I got enough information to make a decision soon.
Kawasuki Yamahonda
Jan 31, 2023
5
Professional, efficient, courteous, and timely!
Joon Cho
Jan 31, 2023
5
Just wanted to say thank you Nick Kramer for all of your help in purchasing my first brand new car and for Outstanding and professional service. It took about a month, but well worth the wait. I’ll be seeing you for my next 4runner. Thanks
Hani Alattas
Jan 31, 2023
5
Buying my new Tacoma with Christian was a very pleasant experience.
Carol Bourn
Jan 31, 2023
5
This is my second time buying from Mountain States and my second time working with Quin, and both experiences were phenomenal! From the beginning, he was very knowledgeable and helpful with finding a vehicle that was perfect for my lifestyle and my needs. He was thorough in answering any questions I might’ve had during the ordering process. And the day my car arrived and I was able to pick it up, he took his time showing me all the new features and systems. I love Mountain States and will always recommend them AND Quin to our friends and family! Thank you again Quin
Breanne
Jan 31, 2023
5
Quin and his manager Ryan were very easy to work with! I felt he prioritized my needs and concerns while looking for my dream car. I appreciated that he didn’t pressure me and took an off hands approach to allow me to come to a decision on purchasing the car myself. I’d recommend working with him for your next car search!
Reiner
Jan 31, 2023
5
Paul Axt was great! I’m not ready yet but will be contacting him to upgrade my RAV4 when the time comes!
Lena Hall
Jan 30, 2023
5
Jimmy and Paul made our recent car buying process a breeze. They were upfront and honest. Next time I’m in the market I’ll be calling Jimmy.
Beth Bailey
Jan 30, 2023
5
Carl Poretti was an excellent sales person- he was very personable and answered all of our questions- he made buying our new car a pleasant experience- we would recommend him highly.
Ira Schulman
Jan 30, 2023
5
I really appreciated the no-nonsense experience I had at the dealership Ryan my salesman made things go by very quickly and I felt well taken care of
Lance Verburg
Jan 28, 2023
5
If you are in the market for a car, Michael Ramstetter is your person! He is thoughtful and attentive. I was undecided on which Toyota I was going to lease and he took all the time to walk me through all my options. Ultimately, he found me the exact car I was looking for. It was a pleasure to work with and I could not have asked for a better car-buying experience. He is also very personable and a delight to work with. Also, a quick shoutout to Any Im. He worked on the finance side of things and was extremely thorough in explaining all the options. He, much like Michael, also went above and beyond but most importantly he listened to what additional coverage I would actually need and guided us appropriately. This is for a lease and I will definitely be back for my next one.
Aastha Mehta
Jan 28, 2023
5
The car came a bit earlier than expected, so we hadn't fully thought out our financing, but the staff was patient and helpfully explained the available options and the various types of warranties. Certainly one of the better new car buying experiences we've had!
Flemming Mengel
Jan 27, 2023
5
If you are in the market for a car, Michael Ramstetter is your person! He is thoughtful and attentive. I was undecided on which Toyota I was going to lease and he took all the time to walk me through all my options. Ultimately, he found me the exact car I was looking for. It was a pleasure to work with and I could not have asked for a better car-buying experience. He is also very personable and a delight to work with. Also, a quick shoutout to Any Im. He worked on the finance side of things and was extremely thorough in explaining all the options. He, much like Michael, also went above and beyond but most importantly he listened to what additional coverage I would actually need and guided us appropriately. This was for a lease and I will definitely be back for my next one!
Aastha Mehta
Jan 27, 2023
5
Excellent experience at Mountain States Toyota !! They have profesional personnel that they can answer all your questions. Me and my family love Toyota, because They always have the right answer for you. 100 % recomended!! Thanks for you Excellent Service: DoanVu !!!
Delia Damasco
Jan 26, 2023
5
Joe genuinely took great care of my mom when buying her car. I was very grateful to the team.
Cassie Todd
Jan 26, 2023
5
Great people at this Dealership. Jack West was great and Patrick the finance person. They are honest and trustworthy people and Dealership. I can't say enough good about this Dealership
ROGER
Jan 25, 2023
5
I looked at a Toyota Prius today. Service was really good. Staff was very nice and polite as we looked at trade in options etc.. Overall experience was very positive.
Chris K
Jan 25, 2023
5
I just bought a 2023 toyota 4runner solar octane unbelievable color and vehicle. Joey has sold me 2 vehicles and is a excellent professional and also vehicle knowledge. If you ever need help with getting a new vehicle see Joey at Mountain States Toyota!!
Keith Seay
Jan 24, 2023
5
I walked in with the goal of obtaining a specific car, and within two hours, drive away with that car! The salesman, Alex G was informative, up front and friendly. Mike from financing was equally amazing. I would recommend friends and family find their vehicles from Mountain States Toyota.
J C
Jan 24, 2023
5
After having bad service at a used car dealership I decided to go to Mountain States Toyota. Quin right away came to our rescue upon entering and helped me order my 2023 Toyota Corolla. He answered all my questions. He even kept in contact with me for the two months wait and updated me on my car regardless if I asked or not. I would definitely recommend coming here if you are looking into buying a new vehicle and ask for Quin. Great guy!
Isabel Lesama-Rodas
Jan 24, 2023
5
My experience was excellent specially the sale person Paul Axt is the best so far. He is very nice, kind and he knows how to handle customers.Thank you Paul Axt
Tsalung Wangdu
Jan 23, 2023
5
I purchased my Certified Pre-Owned 4Runner last weekend from Joey Ramirez and have nothing but nice things to say about him. This is my first Toyota purchase and Joey was not only extremely knowledgeable about all of the different options and trim levels, but very passionate about Toyota and Mountain States. This is a hard market for purchasing a vehicle right now as inventory is low everywhere, and I was able to get the trim level, color, and features I wanted solely because of Joey's dedication to me as his customer. He has also answered any questions I've had about my car since I've brought it home in a timely manner, much appreciated! I absolutely love my 4Runner and am proud to say I purchased it from Joey at Mountain States Toyota!
Heather Morgan
Jan 23, 2023
5
I just purchased a car from here and let me just say my sales person who was Paula was so amazing and so was Mike in finance . They are people who really do care about their customers and go that extra mile. The moment I went in she was determined to help me get my new car because we had a lot of bumps on the road and she did it she is the best I would definitely recommend her to anyone and will definitely be coming back if I get the chance to purchase another car.
Kathy Pineda
Jan 21, 2023
5
They are so friendly and take time to help you find what you want and need.
Amy Andrews
Jan 19, 2023
5
We started with the internet buying process but Tim Gorzelnik did not respond back with a time frame that we requested. We decided to show up at the dealership anyway and the front desk was very helpful and also Juan Casillas was very helpful.
Yeng Her
Jan 19, 2023
5
I bought a Rahv4 from Mountain States Toyota and had a great experience. While the new technology in the car was difficult to figure out, our salesman, Mike Dillon, was patient and attentive. He did an excellent job of guiding us through the process and providing good advice. Highly recommended!
Philip Joseph
Jan 18, 2023
5
Jimmy G was our salesman. No pressure it's at all. He was knowledgeable about the vehicle, and was a great conversationalist. I would recommend Jimmy and Mountain States Totyota
Jamie and Jason B
Jan 16, 2023
5
I love Mountain States. I always feel like it get accurate, honest info. Labor is more expensive than some places but the peace of mind is worth it. I’ve price checked parts several times and they are always competitive or price match.
Sadie Marquardt
Jan 14, 2023
5
Sale man and Manager are very nice and easy to deal with .
Douang Sayavong
Jan 14, 2023
5
I was able to walk in, determine which truck I wanted, find it already on order, and get it once it came in. Easy.
Bill McCarthy
Jan 13, 2023
5
Alex G. Was so professional and honest with every question. I was in and out of the dealership under 2 hours!
Allie Wellman
Jan 13, 2023
5
I was just overwhelmed by the genuine care and service my wife and I received from Mountain States Toyota. Thank you so much to Ty Scott, JD (technician), and the shop manager for simply finding a way when none seemed possible to get our Tundra engine fixed and back on the road! It is so comforting to know good people and businesses still exist out there to help.
Brande Mergenthaler
Jan 13, 2023
5
Claudia and her team went the extra mile fixing my modified ‘19 4Runner. After installing a new set of tires, they cut the bumper and did some welding work needed to prevent the tires from rubbing the frame. Now the tires no longer rub and I’m very happy with the result.
Issac Trotts
Jan 12, 2023
5
Our family has driven Honda for almost all of our vehicles but we needed a truck and a Ridgeline was not a truck we would be with. Toyota was the way to go for us. Doan Vu at Mountain States is A+ and would give more than 5 stars if I could. Doan made this whole transition and purchase go smoothly and made sure we were both 100% satisfied! Definitely recommend Mountain States for anyone in need of a vehicle. Thank you Mountain States & a huge thank you to their team especially Doan!!
David A
Jan 12, 2023
5
I had the fortunate experience of working with Mountain States while purchasing my 4Runner. Great pricing, painless process and drove away as a happy customer. Will repeat when its time to make another vehicle purchase! Thanks MST
Ryan Waldvogel
Jan 11, 2023
5
My experience with Mountain States Toyota and Carl P was all around a positive one. Carl made my absolute dream car happen, and he kept me in the loop during the entire journey. With the huge shortage of hybrid vehicles, Mountain States did everything they could do within their control to make sure i was really happy at the end of the day. Plus major relief not having to pay crazy "Dealership Convenience fees" that pretty much every other dealership wanted to do. Just shows they're not greedy and care about the customer. Huge shout out again to Carl P with Mountain States! couldn't be more happier with my purchase.
Randy Russell
Jan 11, 2023
5
We just leased our 2nd new vehicle from Mountain States, and Chris was fantastic to work with. While we had to wait 9+ months due to supply chain, etc., I would highly recommend Chris for anyone looking for a new Toyota.
Chad Dreier
Jan 9, 2023
5
Excellent customer service and follow-up from Tou who assisted me with the purchase of a 2023 Corolla from start to finish. I cannot recommend Tou highly enough, he was truly excellent! Nothing but good things to say ,Tou is excellent with his approach to customers, appropriate communication, and following up as promised. Mountain States has only improved over the last 10 years with no dealer fees and outstanding high caliber staff like Tou. Thank you for everything!
E C
Jan 8, 2023
5
My husband and I want to sincerely thank Ryan Benipayo for helping us buy our Toyota Corolla. His professionalism and expertise made this visit extremely painless as well as a positive experience. We will absolutely recommend him to anyone looking to buy a vehicle. Thank you, Ryan!
Kate Cook
Jan 7, 2023
5
Hi this dealership is great...the service was 5 star rated and me and my wife would like to thank Doan Vu for the great experience buying our new truck.
Jesse Wiegand
Jan 7, 2023
5
Very professional and considerate sales and finance staff. I left with my car very comfortable about every step
Andy Jensen
Jan 7, 2023
5
Randy was an awesome person to work with. He communicated really well and got me what I wanted.
Dustin Fonseca
Jan 7, 2023
5
I just got my new 2023 lunar rock Tacoma and couldn’t be happier! Ethan got me setup and helped me thru every step of the process of ordering the truck. It was initially going to be a 12 month wait for my specific truck, but Ethan was able to get me ahead of the game. I would definitely recommend going to mountain states and talking with Ethan if you’re looking for a specific model and won’t settle for anything less….. like me haha!
Tryb 101
Jan 6, 2023
5
We have purchase at least 3 vehicles form Mountain State with in the past 11 years and each time the service is perfect. Dan Healy was amazing, he walk us through the process without seamlessly without any issues. He kept us with us updates on our vehicle will we await Toyota and expedite the delivery process to suit our needs. We got the 2023 Highlander Hybrid and Dan did all the 101 step process with us. Thank you Dan. Andy Im, our Finance person was super helpful and made sure we get the best rate in the market and didn't sell us anything we didn't need to suit our budget. He also explained all the addons and highly recommended items. Thank you Andy
Richmond Boakye
Jan 6, 2023
5
Randy was an awesome person to work with. He communicated really well and got me what I wanted.
Dustin Fonseca
Jan 6, 2023
5
Randy was an awesome person to work with. He communicated really well and got me what I wanted. He was able to answer all my questions.
Dustin
Jan 6, 2023
5
Chris Ellerbrock is amazing! Definitely appreciate everything he tried to do and everything he successfully did for me. Top tier patience and customer service! If you come into Mountain States Toyota ask for Chris! You’ll be glad you did. 5 stars for him undoubtedly. No complaints at all! Gotta love Chris!
JáQuez Jønes
Jan 5, 2023
5
Joe Solis made this a very smooth process to find my truck and during the wait the communication of the expected delivery date was very regular and great! I was extremely satisfied with the entire purchase process and the fact that everything was ready to go for me made finding my vehicle so easy and actually time spent on the lot was very minimal. Thanks again Joe, I'll be referring all of my friends, relatives and coworkers your way when they need a new vehicle.
Pablo
Jan 3, 2023
5
I had an excellent experience purchasing my Tacoma from Mountain States. I drove up from Texas and Johnny O’Neil and the mountain states crew had everything ready to go! Test drove it, signed and brought it home! They even made sure my rental car got taken care of with out any worry’s! Definitely recommend them any time I can!
Jay Murdock
Jan 2, 2023
5
My wife and I, came into the store and worked with Alex Gomes and had a great experience. He did answer all our questions. Best Toyota dealer in Colorado.
Dog Time Denver & The Gato Ranch
Dec 31, 2022
5
Carl was very personable and was genuinely interested in making the process of buying a car easy. He was approachable and trustworthy and explained every step with clarity and thoroughness. I would recommend him to others.
Dina Terry
Dec 30, 2022
5
This was my first time getting a new car so I was super nervous, but Paula made my entire experience absolutely wonderful. I was being super picky about what kind of car I wanted and she was fine with that. She was super efficient and very easy to talk to, like a friend or a kind relative. When finishing up my paperwork, Jose helped me. He explained everything behind warranties to me and annswered all my questions very politely and was also super kind and efficient. If I ever need anything, I know I can come back to these guys.
Elizabeth Mouacheupao
Dec 29, 2022
5
Mountain States Toyota has great customer service and wonderful staff. I had a great experience purchasing a 2023 4Runner. I had the pleasure of working with Matt West, who helped make the process smooth and easy. Matt helped order my vehicle, provided me assistance and answered all my questions. He kept me updated during the process. I am very pleased with the car and the overall experience.
Arturo Gomez
Dec 29, 2022
5
Joey Ramirez and Mountain States Toyota were fantastic to work with through this entire process. Joey was honest, direct and easily accessible for any and all questions. He made the process of purchasing a vehicle less stressful, and his customer service was the best we have ever experienced at any dealership. I would highly recommend Mountain States.....ask for Joey and you will be completely satisfied with the purchase process and your new Toyota. - Andrew and Lauren
Andrew Allen
Dec 29, 2022
5
Excellent! Great buying experience. Sales team was exceptional!
Timothy Bucko
Dec 29, 2022
5
Great experience purchasing our first vehicle at Mountain States Toyota. We had the pleasure of working with Matt West, who helped make the process smooth and easy. Matt helped order our vehicle and kept us updated during the process. Very pleased with the customer service.
Arturo Gomez
Dec 29, 2022
5
Ksana assisted me and was extra great to be around and provided me with all the info I needed about my 4Runner. HIGHLY recommend MST. You're messing up if you're going to any other Toyota dealer. Trust.
Shan Chewning
Dec 28, 2022
5
Sales and finance staff were friendly and transparent throughout the buying process.
Matthew Klaver (Mklaver)
Dec 28, 2022
5
Paul Axt was amazing. He kept me updated through the whole process.
Lauren Bullard
Dec 28, 2022
5
It's a nice looking Toyota dealership with a decent selection of vehicles. I'm still just browsing, and seeing what my options are but I know I want to buy a car sometime soon. I was helped by a pretty cool dude named Steve Soeun. He told me a lot of interesting information about the new electric suv (BZ4X), because I think he said he had bought one when they came out plus a lot more stuff about other models including a very rare corolla lol. If I end up getting a Toyota I'll likely head back there unless I find a better deal somewhere else.
Joe JT
Dec 28, 2022
5
Thanks Matt for a simple enjoyable experience buying a car. Very personable and helpful throughout the process.
David Frost
Dec 28, 2022
5
Truly exceptional describes Mr. Ronny Ames, his sincere and helpful personality makes our service visit above and beyond anywhere else!! We will continue to use Mountain States Toyota for any future needs!! Everyone we spoke with were very helpful and kind. Your friends and very happy customers, Cyndi Lovell and Steve Straten
Cyndi Lovell
Dec 28, 2022
5
Amazing service! Quick and easy. Showed us a lot of care! Definitely recommending this team to all my friends and family in the area. Ask for Randy! Awesome guy and he’ll take great care of you!
dylan maglinti
Dec 27, 2022
5
I found the salesperson at Mountain States Toyota to be very friendly and knowledgeable. He explained vehicle features in a way that they were easily understood. Now I just have to wait for my new truck!
David Mitchell
Dec 27, 2022
5
What a great experience with our salesman Randy! He ordered our new 4Runner Pro without a hitch, and even got it in the AMAZING Solar Octane color... We were willing to wait 8 months to a year, but he and the manager managed to get us this beautiful SUV in less than 2 months!! WOW ... Weve been driving around the town in the throws of this icy week and put on over 400 miles in just a few days. The driving experience is very addictive and everyone we meet loves the color and incredible performance of this machine. Thanks to Mountain States, their great personell, and most of all Randy!!!
Dave
Dec 24, 2022
5
Juan Casillas made experience quick and painless. From originally coming to see a rav4 and walking away with a 4runner, I couldn’t be happier. Got exactly what I wanted for my trade, Mountain States made it easy. Thanks again!
Daniel McClelland
Dec 24, 2022
5
Juan Casillas made experience quick and painless. From originally coming to see a rav4 and walking away with a 4runner, I couldn’t be happier. Got exactly what I wanted for my trade, Mountain States made it easy. Thanks again!
Daniel M
Dec 24, 2022
5
Purchasing a vehicle for my teen daughter was very intimidating but the staff and Mike Dillon were truly amazing. Mike was very knowledgeable and he made sure to answer all my questions and concerns.
Nora Tapia R.
Dec 23, 2022
5
The Sales and Finance staff were very friendly and attentive! They made my truck buying experience easy and enjoyable! Thank you!
Joe Salazar
Dec 23, 2022
5
I had a last-minute purchase need and was able to coordinate to fly in and pick up our amazing 4Runner. Working with Carrington and Paul and everything went smooth, and they were fantastic to work with.
Tim
Dec 23, 2022
5
Five Star experience for sure.
greg feasel
Dec 22, 2022
5
Worked with Carrington at the dealership through a fast paced purchase need. He was amazing and everything went smooth on a tight time schedule. I am from out of town and had to fly in to purchase this and drive back home. His description was spot on and was very impressed with the vehicle, and all of the customer service I experienced at the dealership. Carrington, and Paul in financing were great to work with!
TIM HOLT
Dec 22, 2022
5
I had an excellent experience purchasing a preowned vehicle from Mountain States. Great communication and a great deal on an excellent one-owner car. No dealer handling fees or other last minute surprises either. We worked with Doan Vu and he was outstanding. I would shop here again in a heartbeat.
Sharon M. Israel
Dec 22, 2022
5
Doan Vu at Mountain State Toyota is Wonderful! He helped us purchase a 2023 Rav4 Hybrid! Great customer service!
Peter Nguyen
Dec 22, 2022
4
Editing previous review upwards to four stars as Mountain State has been very responsive in their electronic communications providing me with helpful info and updates on the vehicles I'm curious about. Thanks, Mariah Muniz and MST.
Benjamin Krier
Dec 22, 2022
5
Paula was awesome! And the man we worked with in finance was amazing as well.. great customer service
Vanessa Clapp
Dec 22, 2022
5
Nick was helpful. Shortages made the experience longer than we wanted but nick was able to get us the vehicle we wanted as quick as possible
Matthew Ladwig
Dec 21, 2022
5
Michael provided excellent service and helped me get the exact car I wanted. Thank you.
Cris Torres
Dec 21, 2022
5
Our experience of buying a truck at Mountain States was excellent, and in fact the best experience we've had at any dealership. Sales, Accounting & service people were all friendly, professional and they were all knowledgeable in work with us.
Forest & Alice Dillinger
Dec 21, 2022
5
The sales staff (Nick) was great, answered all of my questions, etc. I paid the $500 to reserve the already ordered truck. We expect it to be in mid to late February
Mike Bruno
Dec 20, 2022
5
No additional fee for MSRP! Got a great promo rate for a new car! Thanks!
Kristen Wiley
Dec 20, 2022
5
My husband, Woody, & I both experienced Mountain States Toyota as excellent in our buying, dealing with accounting & also service. We would definitely shop there again for our Toyotas as always our vehicle of choice as they are superior. We were especially impressed with Jim Gallegos, our sales rep, since he was very professional, knowledgeable, kind & fun to work with.
Alice Dillinger
Dec 20, 2022
5
We ordered our Venza while we were overseas. Mountain States Toyota helped us, every step of the way. The transaction was professionally done and our car was delivered as promised - on time! The closing was straight forward...high recommended car dealer in Denver area.
JUANITO E CANON
Dec 20, 2022
5
Mountain State Toyota is the best Toyota dealership in Colorado. I literal went to all of them. Nick Kramer is the most detailed, customer friendly salesman I have ever worked with. Nick made the process seamless and got our car on order and kept me in the loop the whole way. True customer service. Paul my finance guy was very detailed and made the process very enjoyable. He helped walk me through the extended service program. If you want true old fashion customer service with the best price around go see Nick Kramer and Paul Floistad. Thanks again team. I love my new 4 runner.
Amber Martin
Dec 19, 2022
5
Doan Vu was awesome. He really helped us find what we wanted quick and easy
Zach Rayford
Dec 19, 2022
5
I need to sell my old car and get something to replace it. Trey Hughes, was my sales consultant, and I would recommend him to anyone. He listened to what I needed and what my budget was. Even when problems came up, he was not only patient with me, but came up with multiple solutions. If you need a car and good service please ask for Trey and Mountain state toyota
Rico Mac
Dec 18, 2022
5
Randy helped me with my 4Runner purchasing experience. He was fantastic! Couldn’t suggest him enough honestly. Very easy going, funny, and all around a good human. Randy helped me order my 4Runner in September, called me to let me know it was on its way in November, and kept me up to date on its delivery. The buying process was relatively easy, a little long but I feel that’s always how it goes if you are financing. Mountain states didn’t charge me extra for the Lunar Rock color, or dealership fees, unlike any other dealership I spoke with. If I ever need another new toyota Randy and mountain states are the ones!
Holly Huntty
Dec 18, 2022
5
Very happy with my experience. This is a dicey time to buy a used car, but I feel like I got a fair deal on the vehicle I bought. What I got on my trade, an 8 year old Toyota with unusually low miles, was darned close to the price of the car when it was new. So, I wasn't out of pocket much to upgrade to a vehicle that better suits both my needs and personality. Carl was awesome, a very pleasant guy. I disliked to pressure to buy the extended warranty - It's a Toyota!
Cathy
Dec 18, 2022
5
Easiest vehicle purchase I have ever done, knowledgeable, friendly and efficient, all the way from the internet agent, salesperson and finance person, no pressure just good honest people
Floyd Vail
Dec 16, 2022
5
We had a great experience working with Michael. Everything went quicker than we expected.
Kathlern Boatman
Dec 15, 2022
5
I purchased my leased RAV4 at Mountains State Toyota. They were wonderful!
Patricia Tomcho
Dec 15, 2022
5
David Floyd did a great job! Helped us get into the car we wanted sooner than expected and was very responsive to messages
Jeff Debruyne
Dec 14, 2022
4
very busy day, thankfully a sales rep Dean McDonald was able to assist and helpful! Unfortunately very few vehicles available, Ordered a 4 runner and looking forward to receiving!
lori lee
Dec 13, 2022
5
Amazing service- wonderful experience!!!!!
Sherri Schlotzhauer
Dec 13, 2022
5
Great experience from beginning to end. Awesome communication on the status throughout the waiting period. Every item and question was essentially addressed during closing/pick up. Staff was up to date on all the changes in the 2023 Rav4 Prime.
Eric Hwang
Dec 13, 2022
5
El vendedor Chris fue muy amable y siempre nos ayudó en todo . Recomiendo ampliamente este lugar para la compra de su automóvil, Gracias !!
Antonio Gutierrez
Dec 13, 2022
5
It’s an awesome experience to work with Carl Porretti. He is such a nice person. I bought 2 cars in back to back Saturday one for mine one for my brother. Thanks Carl for your extraordinary support.
Golam Mehedi
Dec 12, 2022
5
We worked with Carl Porretti and despite waiting a year for our vehicle he and Phoebe were in regular communication during this time. He had a great sense of humor, was very knowledgeable, and made what could have been a long, miserable experience, entertaining and smooth.
Tim
Dec 12, 2022
4
We had a great experience buying our new car at mountain States Toyota. I would recommend to anyone that they seek out Doan Vu as their sales person. He is friendly, low key, knowledgeable, and just a great all around guy!
C Ruote
Dec 12, 2022
5
We worked with Doan Vu to buy our new car and he was just wonderful! He was so knowledgeable about Toyotas and so very patient with us while we decided which model was the best match for us. He made sure we were happy with our trade in value and that we had a great overall experience every time we talked to him. I would recommend him to anyone considering buying a Toyota.
C Ruote
Dec 12, 2022
5
Mountain State Toyota is one of the best dealerships I have been to. They gave me a fair appraisal on my trade in, made sure the Tacoma I was purchasing was exactly what I wanted, and made the financing process very easy. They weren't overly pushy in any way but made sure I saw all my available options for add-ons. I worked with Tou Lee and would recommend him to anyone looking to buy a Toyota.
ben jones
Dec 11, 2022
5
Still "serving the customer" at this dealership! No "dealer handling fee" and not charging more than MSRP! Made it a pleasure to do business with Mountain States Toyota!
Todd Schutte
Dec 11, 2022
5
Doan was great, super helpful and friendly
Ray Willett
Dec 11, 2022
5
Exceptionally easy to buy my new Tacoma, very friendly and efficient, would definitely recommend
Floyd Vail
Dec 11, 2022
5
I wanted to shout out Ryan B. who helped us today and answered the many questions my husband had regarding buying a car. We will be back in a week or so to finalize with Ryan but I wanted to thank him for his time, patience, and knowledge today. We are in a much better place now to make an educated decision with the options presented to us. Thanks Ryan!
Kathryn Cook
Dec 10, 2022
5
Joe Solis was honest and straight forward enjoined my time waiting on paper work to get approved thanks to joe will recommend others to come an purchase a vehicle from here 5 stars
Joshua Madrid
Dec 10, 2022
5
I ordered a new car with Carl Porretti. There was a delay in shipment but Carl was there every step of the way. Great customer service! Both Carl (salesman) and Paul (finance) were great! I never once felt pressured to add on anything I didn't want. I will be getting my next car here as well.
thi L
Dec 9, 2022
5
We always have a great experience when we go to Mountain States Toyota. We explained what we needed in an automobile and they delivered. During the entire process we are offered water and coffee (which is delicious by the way). The staff is personable and customer service is high quality. Thank you Joey for all your help!!!
MarioNicole Moscoso
Dec 8, 2022
5
Quick and clear communication. I am grateful for a reliable car as well.
Chantel Hernandez
Dec 8, 2022
5
Randy was extremely helpful and accommodating with my first car-purchasing experience! He gave me his direct contact info and made me really feel like a priority. I love my truck and am so happy I was able to get the exact car I wanted after reaching out online. Lana who helped me with my paperwork was fantastic as well! I will be a returning customer to Mountain States Toyota.
John Hazel
Dec 7, 2022
5
I had a great experience with Mountain States. Our sales rep, Gonzalo, was communicative and so patient! We waited 7 months for our vehicle (2023 Toyota Sienna) and he kept us updated along the way, answering our financing and timeline questions as they came up. Mountain States also doesn't charge dealer fees or have a markup over MSRP, and unfortunately that is rare right now. The team is trustworthy and professional, and I look forward to continuing to take my vehicle there for service and, maybe in the future, purchasing something again.
Christine Gallager
Dec 7, 2022
5
My rep, Quin Borders, was wonderful. He was courteous, very knowledgeable, patient and an easy going, yet professional way about him that made the transaction enjoyable.
Chris Bowman
Dec 7, 2022
5
Christian did a great job helping us and Andy in Finance also was great and very patient with us. We are sure glad to be back with Toyota. Goodbye Land Rover!
Selinda Salem
Dec 6, 2022
5
everyone was very nice , to bad we cannot slim line the signing process
Judith Grotz
Dec 5, 2022
5
Thanks to Joey who was a pleasure to work with! He made this an excellent experience. Can’t recommend him and Mountain States enough.
J W
Dec 5, 2022
5
This is my 3rd purchase with Michael R. He has been amazing each time, making the buying process easy. He went over everything in detail and spent time with us in the car to make sure we understood all of the vehicle features. Patrick in financing prepared everything while we were enjoying the features in our new vehicle, which limited the amount of time we had to sit around and wait. We left with a beautiful vehicle, full tank of gas, a gift snack box and peace of mind about our purchase.
Carolyn Stifflear
Dec 5, 2022
5
We went to another dealership in Boulder first and had one of those mediocre, car sales experiences (can’t tell who’s being honest, long wait times) that everyone dreads. Then we swung by Mountain States and met up with Dan Healy who made everything so simple and comfortable. Straightforward, proactive, communicative, and kind. Ask for Dan Healy.
Todd Emaus
Dec 3, 2022
5
What a fine oiled organization! Calm above the water but paddling like hell underneath! Thanks guys!
Job Soldier
Dec 2, 2022
5
We had a great experience with Michael Ramstetter and Ryan Darenberg regarding the purchase of our new RAV4 Prime. Mountain States Toyota is very customer focused!! Thanks for the snacks! We saved them for our first road trip with Supersonic Red (aka Superstar)'s first trip. It was a great bonding experience!
Terry Vandehei
Dec 1, 2022
5
Quality dealership
Kyle Wilson
Dec 1, 2022
5
Had a great experience buying a car here. Jimmy Gallegos was awesome in finding the right car and extremely helpful taking the time to answer a lot of questions.
Ben Gibble
Dec 1, 2022
5
What a world we live in now. I’m a sales rep in my every life work world. When I first met Johnny at Mountain States Toyota he told me there no new RAV4’s available anywhere in Colorado for months…and for Hybrids…years. Well I called BS on that one…yep I was wrong. Called every dealership in Colorado…nada! New one’s are being built to order and all reserved. He was able to reserve an LE I didn’t really want and then an XLE I really wanted…it was a painfully wait but far less than the projected 4-6 month wait. I bothered and harassed him for updates and he obliged. Got my car today….it’s fantastic! I also appreciate Carrington for closing the deal on Johnny’s day off. Love my RAV4 and Mountain States kept their promise…no hidden fee’s or taking advantage of marking up because they could! So should I order that hybrid now? I will enjoy the one I wanted and as they say….Let’s Go Places…think I will.
Leonard Dumond
Nov 29, 2022
5
Exceptional people went above and beyond to support me and make sure I was happy. Service didn't stop when I drove away either and they left and open offer if I need additional support or had questions about my new car.
Karina Scott
Nov 29, 2022
5
I went to Mountain States Toyota to look at a particular used car. When I got there, it had just come out of detailing and was sparkling. Took a test drive, decided to buy it, and was signed sealed and delivered in less than 3 hours. Enterprise is even on premises, so I didn't have to make an extra trip to return my rental car!
Dorothy Ownes
Nov 29, 2022
5
Very pleasant experience. I went to multiple dealerships for multiple makes. I am a picky buyer and Mountain State met all my expectations. transparent pricing, customer focused,no push selling, and in spite of being a busy, very attentive to customers. I like their business ethics and would recommend to others . special thanks to Julian and David
sourav biswas
Nov 28, 2022
5
Paula was great and responds quickly via text! I was on a waitlist for close to a year for the Rav4 Prime. Price is what it is, fair with no markups and better financing than I could find on my own. I love my new car!
Troy Farstveet
Nov 28, 2022
5
Good
RobloxGamerLiam
Nov 28, 2022
5
So yeah, all the reviews are right. This place is amazing. Best car buying experience I've ever had. Johny was our rep and can't say enough good things about him. Seriously impressed. Most people drive by another Toyota dealer to get here and for good reason.
Andrew Hyde
Nov 28, 2022
5
The whole team at Mountain States Toyota made the process so easy and hassle-free. Dan Healy and Paul F were especially helpful without putting any pressure on us and we enjoyed working with both of them and would highly recommend them and this dealership. Great group of people!
Alex Kale
Nov 28, 2022
5
First time car buyer and Chris was amazing! He was super patient and helpful every step of the way and I cannot be more grateful for his help. He spent the time to go over any details I needed which made my first time buy a breeze. Definitely will recommend him to anyone who is looking for a car, first time buyer or not. It was a pleasure to work with him and I’m sure it’s not the last.
Susanna Xyooj
Nov 28, 2022
5
Overall I had a fantastic experience at Mountain States. The service was excellent - Michael was very knowledgeable and friendly, made the process quick and easy! I would definitely go through them in the future.
Alex Sowards
Nov 27, 2022
5
Steve did a great job helping me, thanks!
Leah
Nov 27, 2022
5
I walked in and they had no Corolla Cross on their lot, but I went ahead and order my new vehicle. It arrived ahead of schedule and it was a simple and easy process. Thanks Steve!
Jeff Newman
Nov 27, 2022
5
My wife and I went to this dealership to buy a new RAV4. Overall, the experience was great! Excellent service and was a very quick process. Michael was super friendly, personable, and knowledgeable. Highly recommend for anyone looking for a new car!
Alex
Nov 27, 2022
5
Michael was an excellent resource in the car buying process! It was quick and easy at Mountain States Toyota. Highly recommend this dealership to anyone looking for a new car!
Alex
Nov 27, 2022
5
Mountain States Toyota has the friendliness and locally owned vibe that makes you very comfortable during the buying experience.
Woody Dillinger
Nov 26, 2022
5
I bought a Toyota Corolla hatchback recently and I couldn’t be happier with my purchase. Michael was super helpful throughout the whole process of paperwork and getting the car to me. Super fast and easy process when buying and I would definitely recommend to a friend.
Adam D
Nov 26, 2022
5
Mountain States was great to deal with and we're excited to have our new Toyota. Highly recommend reaching out to Mountain States if you're in the market.
Steven Shea
Nov 24, 2022
5
Mountain States did a great job helping us to get into a new Toyota Sienna. The process was easy and the staff was great to deal with. I recommend shopping with them if you're in the marking for a car.
Steven Shea
Nov 24, 2022
5
Everything was great Dealers were very helpful and friendly Financial guy did all process very easy too
Sipan Grigoryan
Nov 24, 2022
5
Randy was incredibly helpful, patient and kind in the process of finding the right Toyota for me. I was in a pinch and needed a new car ASAP. He went above and beyond to make an overwhelming circumstance more like a breeze than a headache.
Anna Peterson
Nov 23, 2022
5
This is my 4th vehicle from Mountain states Toyota and every time I’m met with exceptional service. Michael is a fantastic, efficient, helpful and knowledgeable employee. Will continue to get any future vehicles purchased through Mountain States!
Adam B
Nov 23, 2022
5
Sales and financial team were amazing Very helpful, patient and friendly
Gabriela Arreola
Nov 22, 2022
5
I had a great experience at Mountain states the whole team was amazing Juan Casillas was a great guy and his boss Jesse as well no pressure very helpful and flexible. Love my 2020 tundra have taking it to Estes park for the elk festival and have taken it fishing up in the mountains satisfied. Thanks everyone
Leonel Cardenas
Nov 21, 2022
5
I was so impressed with the team at Mountain States Toyota. In particular, Ryan Benipayo. I usually feel intimidated by sales people but he was completely genuine, knowledgeable and was able to answer all of the questions I threw his way. Thanks, Ryan!
Eliza Campbell
Nov 21, 2022
5
Getting my Forester at Mtn States Toyota was way easier than I thought it would be - the service is friendly and fair, and all the staff work hard to be sure their customers are satisfied!
Dodie Ownes
Nov 21, 2022
5
Great team at mountain states Toyota very satisfied with service no pressure Juan Casillas very helpful helping me purchase my first Toyota always been a Chevy guy but my new tundra very awesome. Thanks to all!!!
Leonel Cardenas
Nov 21, 2022
5
I had a phenomenal experience at Mountain States Toyota! Buying a car these days is challenging, but the team at Mountain States Toyota made it easy! I had the pleasure of working with Joe. He listened to what I wanted and walked me through the upcoming inventory. I was able to find the Highlander I wanted, put down a deposit, and it was delivered earlier than expected. I would highly recommend Mountain States Toyota!
Stephanie Landry
Nov 19, 2022
4
My experience with the actual dealership was amazing. Everyone was very helpful and accommodating. However, I had a really frustrating experience with those who scheduled my appointment. For my first appointment, they scheduled me for a time that wasn't available, so I had to call back and ask to be rescheduled. When they did reschedule me, I didn't receive a confirmation text like I did the first time so I called back to confirm the appointment. When I called back, they said that my appointment was confirmed, and asked "would I like to keep that appointment?" I said "YES, do NOT cancel it." 30 minutes later I get a text saying my appointment was canceled... how does that even happen?
Rachel White
Nov 18, 2022
5
Dan Healy was really great with helping on new lease and made the process smooth. Also, working with Patrick Giusti, Finance Manager, was a great experience. Thank you so much!
Anna
Nov 17, 2022
5
Joe Solis is an excellent caretaker of the customer’s needs. Had a fantastic, down-to-earth experience that leads me to believe I’ll be doing all future business with Mountain States Toyota
Jason Feighner
Nov 16, 2022
5
My experience was painless! Doan was incredible- no pressure and made me feel comfortable. He was Awesome Julian for internet sales was great. Easy to speak with - Mountain States Toyota is the place to go!
Diana Alarid
Nov 16, 2022
5
Had an excellent experience buying my 4Runner at Mountain States Toyota. I've always hated buying cars due to pushy salesman, but I did not get that type of treatment at Mountain States Toyota. Ask for Dan Healy - he was very knowledgeable about what I wanted to buy and wasn't pushy at all. Jesse Sherman on the finance side was also very informative and helpful. It's also worth mentioning the fact that Mountain States Toyota doesn't charge anything on top of the sale of the vehicle. No hidden dealer fees that somehow end up raising the sale price by 10%. I literally paid MSRP + sales tax. Unbeatable deal. Will definitely buy future vehicles here!
David Webber
Nov 16, 2022
5
Carl was very friendly and answered all my questions
Adam Katz
Nov 16, 2022
5
Trey H. Sold me a Tundra and was an excellent salesman. Very professional, knowledgable and explained thoroughly showing patience and care. I recommend him when purchasing a vehicle.
Wayne H.
Nov 14, 2022
5
I highly recommend anyone who is looking for a new or used vehicle!! My family and I drove 5 hours to get our 4Runner and every thing was a breeze. We worked with Christina, Johnny, and Patrick! They had their ducks in a row and it was so easy when we got there. Johnny was great! Very personable and very customer oriented! It wasn’t about the sale to him and you could definitely feel that! Patrick knew what he was talking about and knew everything so well and explained throughly so we knew exactly what we were getting. There was no pressure at all from him when it came down to the final details! We absolutely love our 4Runner! Thank you Mountain States Toyota for making this a 5 star experience! ⭐️⭐️⭐️⭐️⭐️
Vanessa Jimenez
Nov 14, 2022
5
Great experience. Truck is beautiful. They made sure I knew what to expect going in and there were no surprises. Very happy customer here who feels like they got exactly what they wanted.
Ryan Wilson
Nov 14, 2022
5
Great Trey was excellent
Kurt Barr
Nov 14, 2022
5
Mountain States Toyota is a well-oiled machine! There's a lot going on but everyone is playing their part and keeping things running smoothly.
Karen Rogers
Nov 14, 2022
5
After relocating to Colorao I knew I had to have a mountain vehicle so I went ahead and traded in my FWD for a Tacoma. Since the first time I visited this dealership everyone was very nice and helpful. Then we were directed to Matt, our sales person. He was extremely helpful, took us for a test ride and was explain very thoroughly the vehicle features along with financial and trade in information. This place inspired trust to purchase my new vehicle and I will always recommend them. I was having some trouble with my title and they were very patient and helpful with getting all sorted out. Thanks to all the sales, financial and maintenance team for being a friendly staff.
ARCH DECO
Nov 14, 2022
5
I highly recommend anyone who is looking for a new or used vehicle!! My family and I drove 5 hours to get our 4Runner and every thing was a breeze. We worked with Christina, Johnny, and Patrick! They had their ducks in a row and it was so easy when we got there. Johnny was great! Very personable and very customer oriented! It wasn’t about the sale to him and you could definitely feel that! Patrick knew what he was talking about and knew everything so well and explained throughly so we knew exactly what we were getting. There was no pressure at all from him when it came down to the final details! We absolutely love our 4Runner! Thank you Mountain States Toyota for making this a 5 star experience! ⭐️⭐️⭐️⭐️⭐️
Vanessa Jimenez
Nov 14, 2022
5
Joey Ramirez gave me the best possible experience buying a new car in these times! From start to finish, he was unbelievably communicative, helpful, and kind. Absolutely cannot recommend Joey and everyone at Mountain States Toyota enough!
Nani Yim
Nov 13, 2022
5
Best experience that I had with Tou! He was able to get me right with my dream car the 2023 Camry XSE V6. He was great with updating me on my car. Great salesman to work with! Fast and easy! Would recommend working with Tou
Laisou Lor
Nov 13, 2022
5
Jim Gallegos He is an excellent sales associate. My experience was nothing less than spectacular. He guided me through the process, and was always supportive and informative. I would recommend him to any prospective car buyer. Also my experience with Paul, the Finance manager was exceptional. He guided me through the purchase process and I always knew what I was signing and why. My overall experience at Mountain States Toyota was great!!!
Howard
Nov 13, 2022
5
I have been leasing my vehicles for 10 years with Mountain States. I have serviced all my vehicles at the dealership and it is always very pleasant with excellent service.
Natalie Strever
Nov 12, 2022
5
Exceptional customer service. Over delivered at every opportunity.
Parker Flondwell
Nov 12, 2022
5
Just picked up a used 4runner. If you need a toyota, come here and make a B-line to MIKE DILLON’S desk. I promise you will not go wrong! He even helped me put on my ski racks!
Harry JS Marcus
Nov 11, 2022
5
It was a pleasure to deal with Phoebe while waiting delivery for my 4Runner TRD PRO. She maintained great contact and answered all my questions along the way. Her colleague Paula was equally awesome in showing me all the features and getting me out the door and on the road! Great experience.
Kenneth Schupp
Nov 10, 2022
5
Paul was excellent. In a time where it’s almost impossible to get a new vehicle he was able to find a way to get me a new Tundra in 2 weeks. He was great to work with as well. He went above and beyond for me.
CMH Concrete
Nov 10, 2022
5
Great experience buying a new car from Mountain States. It's an interesting time to buy a new car, and I started talking to them in May. It took 6 months, but I got the car I wanted. My thanks to Phoebe for touching base over that time, letting me know where things stood. Also thanks to Alex Gomez for handling the paperwork, and giving me a great price on my trade-in.
Lisa Peck
Nov 9, 2022
5
I highly recommend this dealership. I purchased my 2022 corolla cross,so love it and the color
TYNETYNE Tyne
Nov 8, 2022
5
Had an enjoyable experience today buying a used 4Runner. Doan was an amazing sales rep! He is friendly, knowledgeable, and experienced. He was welcoming and accommodating throughout. I also enjoyed working with Paul (in finance). He was clear, concise and knows his stuff. They both went above and beyond!
Katie
Nov 8, 2022
5
Friendly and knowledgeable staff! Doan was an amazing sales rep. He is so knowledgeable and experienced and made me feel comfortable throughout the whole process! Paul in finance was also great to work with. I didn’t anticipate having such a great experience but thanks to them I did.
Katie
Nov 8, 2022
5
Paul Axt was very helpful & patient in the process of getting my new Tacoma.
Matthew Mcnabb
Oct 31, 2022
5
Great place to get a Toyota Paul Axt is the man to see!
Matt McNabb
Oct 27, 2022
5
Just got a new Toyota RAV 4 hybrid. I bought a 2014 FJ Cruiser brand new from Randy and now my 2022 Rav4. Randy Hendricks is an awesome Sales consultant. He is so honest and truly cares about his customers. He is with you for the life of you car. I would highly recommend him and Mountain States Toyota. Love the people at this dealership. They are Amazing.
Gayle and Joey
Oct 27, 2022
5
Just got a new Toyota RAV 4 hybrid. I bought a 2014 FJ Cruiser brand new from Randy and now my 2022 Rav4. Randy Hendricks is an awesome Sales consultant. He is so honest and truly cares about his customers. He is with you for the life of you car. I would highly recommend him and Mountain States Toyota. Love the people at this dealership. They are AMAZING.
Gayle and Joey
Oct 27, 2022
5
We were looking for a new car for a few months and couldn't find one until we came in to Mountain States Toyota. Tou Lee was very professional and helpful in helping us find our new Highlander. I would recommend going to Tou for any future purchases.
Dona Cha
Oct 26, 2022
5
I had a great experience working with Paul when I bought my RAV4! Helpful in explaining the process and level setting on expectations. Great customer service at this location. I needed a car ASAP and they helped make it happen.
Sam
Oct 24, 2022
5
Steve was a great salesman and called me as soon as my long awaited RAV4 Hybrid arrived in the lot. The buying process was as quick and painless as it could be and I drove away happy.
David Bear
Oct 22, 2022
5
Great customer care, had the most positive car sales experience ever with Doan. We love Doan Vu and will ask for him when we come back in the future.
KrisK
Oct 19, 2022
5
It was a great experience for me and the customers
Jawid Hisrat
Oct 19, 2022
5
Doan Vu and the sales manager made the purchase of our used truck easy. We looked at a number of used trucks and the one we found at Mountain States was in significantly better condition than the others. We knew exactly what truck we wanted to see. Doan showed us the truck, let us inspect it and test drive it without any pressure at all. The cars.com ad had a discrepancy about the towing equipment actually installed. The sales manager coordinated with their preferred installer to get the proper towing equipment installed at a great price and split the cost with us. Highly recommend Doan Vu.
Scott Z
Oct 18, 2022
5
Doan Vu and the sales manager made the purchase of our used truck easy. We looked at a number of used trucks and the one we found at Mountain States was in significantly better condition than the others. We knew exactly what truck we wanted to see. Doan showed us the truck, let us inspect it and test drive it without any pressure at all. The cars.com ad had a discrepancy about the towing equipment actually installed. The sales manager coordinated with their preferred installer to get the proper towing equipment installed at a great price and split the cost with us. Highly recommend Doan Vu.
Scott Z
Oct 18, 2022
5
Overall, it was an easy buying process and I'm glad I found a dealer that does not charge over MSRP with markups, add ons, or a doc fee.
Matthew Daugherty
Oct 16, 2022
4
Buena experiencia! Primer ves comprando en este lugar
Anabel Marquez
Oct 16, 2022
5
Friendly and not too pushy. I bought a used car and it was on empty though 🙁 barely made it home with 15 miles left in the tank! At least it was enough so I could get to the gas station!
Laura Picon Reichardt
Oct 14, 2022
5
Doan Vu was an amazing salesperson to work with. He was humble, funny and made the process easy and seamless. He communicated with us quickly and wanted t make sure we feel comfortable with our decision. Thank you!
EW
Oct 14, 2022
5
They were very accommodating and helpful our journey in finding the card that fits our needs. Was also prompt on the updates about the car since it wasn't available at dealership when we first looked into it. Paula is an amazing agent!
Pat
Oct 12, 2022
5
Mountain States is the best. I just my 5th Toyota from them. They always have Great Customer Service!!!!
Jessica
Oct 11, 2022
5
Came here to look at a vehicle and ended up purchasing the same day. Joe Solis was FANTASTIC! It's always very nerve-wracking when making a big purchase and Joe made it painless. From the test drive, to completing the purchase, it was easy and comfortable. I definitely recommend this place and Joe. Super happy!!
Elijah
Oct 7, 2022
5
Highly recommend Mtn States to everyone looking for a Toyota! Existing customer & never disappoints, each visit gets better & better. My recent purchase was beyond what I expected & that was all thanks to Jim Gallegos, awesome dude, great personality which made the whole experience smooth. He exceeded my expectations & delivered on his word. Pleasure to work with. Toyota team is very friendly & met my needs in every way! Thank you, Will definitely be back!!!
Melissa
Sep 30, 2022
5
I'd like to recommend/commend Mountain States Toyota, and particularly Jim Gallegos, for outstanding sales service. Jim cut through all the BS and helped me order exactly what I wanted. No dealer $10 or $15K markup on the PRO like every other dealer, just a reasonable deposit good against the purchase price, MRSP, and a good deal on my trade in (2015 Trail Edition 4Runner). Jim said it might take 3-9 months due to the supply chain issues. I ordered it on July 28; he called me on September 12 and said "It's in" - I could not believe it! I love the color and off-road features, and technology. The Pro 4Runner is so full of every feature you could want. I thought about a Taco, but the 4Runner has so much more passenger room front and back, at 6'1" the extra room is perfect. The bottom line on my deal was $13-$14K less with 100K mile warrantee and service packages I ordered the other local dealer offered that was charging the premium markup. You just can't beat that. I appreciate Jim's and Mountain States down to earth approach on the making the deal - I think is was fair, and you can't beat the timing. Someone ahead of me may have gotten cold feet and cancelled, but, even if it had taken longer, it was still the best deal in town. If you are serious about a Pro-series Toyota, you need to call Jim. 720-771-3796. Plus think about this, the 2023 version is Solar Flare, check it out! I was torn, thinking maybe wait for a 2023, but I love this color and vehicle to death! Thank you Jim!!!
Kurt in Littleton
Sep 29, 2022
5
I'd like to recommend/commend Mountain States Toyota, and particularly Jim Gallegos, for outstanding sales service. Jim cut through all the BS and helped me order exactly what I wanted. No dealer $10 or $15K markup on the PRO like every other dealer, just a reasonable deposit good against the purchase price, MRSP, and a good deal on my trade in (2015 Trail Edition 4Runner). Jim said it might take 3-9 months due to the supply chain issues. I ordered it on July 28; he called me on September 12 and said "It's in" - I could not believe it! I love the color and off-road features, and technology. The Pro 4Runner is so full of every feature you could want. I thought about a Taco, but the 4Runner has so much more passenger room front and back, at 6'1" the extra room is perfect. The bottom line on my deal was $13-$14K less with 100K mile warrantee and service packages I ordered the other local dealer offered that was charging the premium markup. You just can't beat that. I appreciate Jim's and Mountain States down to earth approach on the making the deal - I think is was fair, and you can't beat the timing. Someone ahead of me may have gotten cold feet and cancelled, but, even if it had taken longer, it was still the best deal in town. If you are serious about a Pro-series Toyota, you need to call Jim. Plus think about this, the 2023 version is Solar Flare, check it out! I was torn, thinking maybe wait for a 2023, but I love this color and vehicle to death! Thank you Jim!!!
Kurt
Sep 29, 2022
5
I’ve leased and purchased a car here and it’s been a positive experience. Paul Axt was incredibly communicative and made the lease buyout process incredibly easy! I got a deal I was happy with in a difficult used car market. Paul came in on his day off so I could purchase my car and I was incredibly appreciative! Would recommend him to anyone! My only other feedback for the overall staff, particularly those in accounting, would be to become more knowledgeable about Multiple Security Deposits. When I came in to lease my car 3 years ago almost no one knew how to handle MSDs. I know it’s not common but it’s something Toyota offers and can be incredibly advantageous for a customer looking to lease a car.
Abby
Sep 27, 2022
5
Thanks Doan Vu for your hard work and patience. He is so knowledgeable and very friendly. I bought two vehicles one Corolla and one Highlander from Mountain States Toyota and Doan helped me a lot with all processes. Thanks again for your help.
Wahid Karimi
Sep 25, 2022
5
Went in lookung for a Toyota Tundra and was helped right away by Paula, she was very helpful and gave excepcional customer service and new what we wanted.
Adriana Cano
Sep 24, 2022
4
The sales person was super friendly, personable. However i didn't have as positive of an experience when dealing with the finance person. I never appreciate the scare tactics they use to pressure you into purchasing unnecessary warranties; doesn't make you feel great about buying your vehicle. Could clearly see their friendly demeanor change when told them i wasn't interested.
Paul
Sep 22, 2022
5
My this place is awesome, not push, really professional, they listen to what you want. They didn't beat around the bush about anything. Mike, Nick and all the sales force was extremely great.
Dominga Mendoza
Sep 19, 2022
5
We had a great experience working with Doan Vu at mountain states toyota!! He was thorough, knowledgeable and very customer oriented which is rare for a car dealer!! I would definitely recommend this dealership and especially Doan with his expertise and experience in the car business. Overall a great experience and we will definitely come back here in the future.
Chelsea b
Sep 17, 2022
5
I originally inquired here about a truck on their website, but it was unavailable. I received an email a couple of weeks later letting me know that they were receiving a shipment ot trucks soon and there was a discount. In this day and age and for a Tacoma, a discount. The staff was very friendly and responsive and I reserved an incoming truck. In less than 2 weeks it was in and the salesman was great. I set up an appointment to pick it up and he helped me do a lot of pre work before going in. The whole thing start to finish was very quick and Johnny was courteous, knowledgeable, helpful, and best of all not pushy on anything at all. I would definitely recommend Mountain States to anyone looking for a car and a great experience.
K Houlden
Sep 15, 2022
5
I recently bought a new 4Runner from Carl Porretti and I had a great experience. I went in alone which can be intimidating for anyone, but especially a woman, and felt that I was treated with honesty and respect through the entire process. Given how difficult it is to get new vehicles right now, I was super happy with how hard Carl worked to get me in exactly the truck that I wanted. He was honest and upfront the entire time which I really appreciated. I financed with Toyota as well, and Paul Floistad was absolutely a joy to work with. I wouldn’t hesitate to buy another vehicle from Mountain States after this experience
Loni
Sep 12, 2022
5
I recently bought a new 4Runner from Carl Porretti and I had a great experience. I went in alone which can be intimidating for anyone, but especially a woman, and felt that I was treated with honesty and respect through the entire process. Given how difficult it is to get new vehicles right now, I was super happy with how hard Carl worked to get me in exactly the truck that I wanted. He was honest and upfront the entire time which I really appreciated. I financed with Toyota as well, and Paul Floistad was absolutely a joy to work with. I wouldn’t hesitate to buy another vehicle from Mountain States after this experience
Loni
Sep 12, 2022
5
Tou was so nice and helpful in getting in into a New 4Runner. He explained all the details and answered ever question we had. Would go back again.
Joel Cathey
Sep 8, 2022
5
Chris at mountain states is great I talked to him about a couple different cars and he answered all my questions and concerns and made going through the car buying process super easy 10/10 would recommend him! I will definitely be going back to Chris for my next car purchase !
Parker Terry
Sep 6, 2022
5
I just completed my second new Toyota purchase from them. They are friendly, and easy to deal with. They went the extra mile to get what I wanted each time. I will return for future services or new Toyotas. Their service center and personnel are fast, friendly and efficient. I drive up from Colorado Springs to have my other Toyota serviced by them, and will do that for this one as well.
CB
Sep 3, 2022
5
The saler the loan processor were great! Thank you.
Kieu Pham
Sep 2, 2022
5
Love that they don?t charge extra dealer fees. The salespeople were friendly.
Cheryl Barnes
Sep 2, 2022
5
Can’t recommend MST enough. I worked with Nick Kramer and Sean Kramer in buying a new 4Runner and felt like I was in good hands and well taken care of from start to finish! Thank you both!
Todd Criger
Aug 31, 2022
5
Great experience with Patrick G. He was very helpful and informative throughout the process. Love the new car.
Lori Jessen
Aug 31, 2022
5
We had the pleasure of working with David Floyd at Mountain States Toyota with the purchase of our new Rav4 Hybrid. David was knowledgable, responsive, respectful, and made the process very easy. He was patient, responded to all our messages promptly, and had a great knowledge of both the vehicle and the workings of the car purchasing process. We would highly recommend working with Mountain States Toyota, largely because of our positive experience working with David.
Maureen Daberkow
Aug 30, 2022
5
Overall was a very good experience. My only negative is I have not received the information on the extended warranty I purchased.
Thomas Bates
Aug 28, 2022
5
I was looking for a low mileage pre-owned or new Tacoma. Sent inquiries out to several websites. Mountain States got ahold of me the next morning and sent me what they had available (they had better inventory than 2 other dealerships for slightly better price...ended up being much better due to no dealer handling expense). I told them I wanted the vehicle. Christina took a $500 deposit and told me what I needed to do over the phone and scheduled a time that worked well for me with Nick. I was in and out of the dealership in about an hour (paying cash and showing up with a cashier's check, correct identification and insurance info as instructed helped immensely) after doing paperwork with a well prepared Nick and listening to the extended warranty talk (which I declined) from a pleasant and very professional Lana. Very easy, pain free and cost effective.
Ernest Fischer
Aug 27, 2022
5
We worked with Chris at Mountain States Toyota. He was extremely helpful in and explained the new process of buying a car. Once we ordered our new RAV4 he kept us un formed on the progress. When our car came in Chris again was extremely helpful in going over all the features. While we were doing our paper work the service department took cate of our other vehicle. Everyone was so friendly it made or experience smooth and stress free. We would totally recommend Mountain States Toyota.
Michelle Piccari Cleveland
Aug 26, 2022
4
It was an easy process and I am satisfied with the customer service.
Mamadou Diallo
Aug 26, 2022
5
I've been a customer of Mountain States for 12+ years. Emily Caldwell and her Team have always given us the best prices and their customer services is awesome!
Dan Anderson
Aug 26, 2022
5
Bought my first Toyota after having multiple issues with ford and their cars. Gonzalo was my sales rep and he was incredible. Really personable and helpful. Got a car that really worked for me and whilst waiting for it to be shipped to the lot he kept me updated and informed and helped make the process as smooth as possible. Best car buying experience I’ve ever had.
Paige Kathryn Prock
Aug 21, 2022
5
Our sales person, Patrick, was knowledgeable and easy to work with. No hard sales tactics.
Stanley Depue
Aug 19, 2022
5
Best car buying experience.Larry Hall is the best, upfront,organized,most of all he a great person.If you are looking to buy or lease Mountain States Toyota is the place you should go.Thanks Larry. 🌟🌟🌟🌟🌟
Glen Bunch
Aug 14, 2022
5
Mrs Rebecca Wayne is the best forex trader and I highly recommend her because her winning rate is 90% guaranteed $9,774 weekly profits with a $1000 capital. I trust and believe in her trading skills in forex and crypto trading. Contact her Email: rebeccawayne150@gmaill.com WhatsApp:+18304848051
Sphumelele Boy
Aug 13, 2022
5
Excellent experience buying my first Toyota! It is a great dealership and they went out of their way to help me get the car I wanted. I did talk with 3 other dealerships that were not as helpful. Shout out to Paul and Ethan
Miranda Jackson
Aug 13, 2022
5
The staff at Mountain states Toyota was incredibly professional and it was a real pleasure to work with them.
Michael Collins Jr
Aug 13, 2022
5
Good buy experience and helpful salesmen! Was able to purchase a 4runner off the lot - very hard to do nowadays. Had one issue with the cleaning but that was resolved quickly! Had a good experience!
John Finnigan
Aug 12, 2022
5
Christian was the best sales associate. It was my first time buying a car on my own and he helped me through the process making it super easy. Thanks Christian!
Emily Germond
Aug 12, 2022
5
I went in to see if any car were available to look at, your dealership had not one new vehicle on your lot. I went in to talk to someone around 530 pm on a Saturday, some greeted me and sat down to talk about a rav4 I wanted. The service rep told me is would be 6-8 months for my order to arrive I agreed but probably won't wait that long or give up waiting to buy anything new for a while. Why is that the only cars sold on the lot are used?
Dan Wilkinson
Aug 11, 2022
5
Great experience purchasing my 2019 Hyundai Santa Fe SE XL. I shopped four other dealerships as there were no, by owner, offerings for this car. The car I purchased was well detailed after spending 3 years as a lease vehicle Unlike the other dealers with similar offerings that barely ran their lease returns through a robo-wash, Mtn. States Toyota showed the receipts for the car rehab. Good deal on the car based on Kellys Blue Book. No haggling necessary! Best of all - NO DEALER HANDLING FEES!!! I will plan to contact them again when I need my next car.
Nick
Aug 9, 2022
5
Good customer service, mike and juan took care of us, second time there and they have always been very professional.
Rafael Sosa Castro
Aug 4, 2022
5
Had a wonderful experience I love my new Tundra! My sales person was great!
Clint Munoz
Aug 4, 2022
5
Had a very good experience, friendly staff and our salesman went out of his way to make our purchase as pleasant as possible. I wish I would have looked the Tundra over a little better before we drove it off the lot. We found some superficial things that might have impacted our final deal, however, not a deal breaker. (I was and is a used pickup)!!!
Mark Beam
Aug 3, 2022
5
Quin Borders made the experience as enjoyable as it gets these days. He was upfront about supply times, kept me informed of options along the way, and gave me a fair price for my trade-in. Highly recommend.
Chris Meese
Aug 2, 2022
5
Easy, quick and great communication. Tou Lee is a great salesman I plan on returning for future car purchases.
Steve Cracknell
Jul 31, 2022
5
We just purchased a new RAV4 Hybrid from Mountain States Toyota, our 4th vehicle we've purchased through them, and as expected, everything went very smoothly at a savings of several thousand dollars over other dealers we looked at. Juan Casillas and Andrue Pinney were first rate, as was the finance manager whose name I don't recall. The entire transaction was handled in a professional, transparent way. I strongly recommend Mountain States Toyota - you will not be disappointed.
Don Cox
Jul 31, 2022
5
Working with Juan Casillas on our new 4runner was a dream. He kept us updated on the status of the build every step of the way. He is always available for questions and we felt like he absolutely cherished our business.
Jesse Flores
Jul 30, 2022
5
My experience at the dealership was incredible. My salesman Quin was a big reason why. He was so personable and beyond knowledgeable. He made me sure I got into a car that not only fit my day-to-day lifestyle and also my budget. I am so happy with my decision in purchasing from Mountain States and will be recommending Quin to everyone.
Jenny Tienken
Jul 30, 2022
5
We ordered the car over the phone with Randy Hendricks because we live in Tucson and heard great things about Mountain States Toyota. The Order/Build/ and Pickup process was great. It took about 3 and a half months to build the car in Japan and ship it over.
Terry H
Jul 29, 2022
5
Ordered a new RAV4 XLE. It was a wonderful experience to work with Mountain States Toyota and Randy Hendricks!! Could not have asked for better help in choosing our new ride!! Came from out of state to make the purchase. It was challenging ordering a car online and via phone, but Randy helped make it pleasant and simplified the process so that we got exactly what we wanted!! LOVE our new ride!!
Monica H
Jul 29, 2022
5
I was pleasantly surprised at the overall purchasing of my new vehicle to be very calm and stress-free. Buying a car has never been one of my favorite things to do, but the salesman and the team he works with are great folks. I?d be happy to refer friends and family to this dealership.
Kateri Kullman
Jul 29, 2022
4
We got lucky and purchased a new Rav4 from them! Our sales agent was helpful, but we pretty much knew exactly what we were looking for. I was disappointed that Toyota offers lease deals and financing deals but apparently this dealership ?doesn?t participate? in those. So even though I found them through Toyota?s website, they wouldn?t honor the deal on the Toyota website. We ended up purchasing the car and the dealership also wouldn?t honor the deals for purchasing the car because we didn?t finance, we purchased the car in full. This seems like a bait and switch type of situation? but, we needed to buy a car and it was the exact one we wanted and had been searching for. Other than that, it was a fine experience.
Christine
Jul 29, 2022
5
Excellent Dealership, you won’t find a better place to buy a Toyota !!!
David Garlock
Jul 28, 2022
5
I just purchased a 2022 from Joey easiest process ever. I got exactly what I wanted and he was there until the end. Paul in finance was amazing and very helpful as well. Clean dealership and even better customer service very highly recommended.
Angela Moore Gentry
Jul 28, 2022
5
Mountain States Toyota in Denver is a clean, well-appointed and very professional dealership and everybody we dealt with from the receptionists to the finance people to sales was very pleasant. Our sales associate was Joe Solis. He was AWESOME. Very knowledgeable about our new Tundra, extremely warm and friendly, good sense of humor and was very fair and honest. We highly recommend this dealership and especially Joe Solis! Our 2022 Tundra is an incredible vehicle and we are VERY happy with it!
Paul Oppenheim
Jul 28, 2022
5
Me atendió Juan Casillas para mi es el mejor vendedor que e conocido e comprado varios carro con él y la verdad que su atención y dedicación hacia los clientes es única, gracias Juan por ser una gran persona
Yosdany Amigo
Jul 27, 2022
5
My recent Tundra purchase is the 3rd vehicle purchase from Mountain States Toyota. Great folks to work with and great prices.
Don Heslop
Jul 23, 2022
5
Definitely a different new car buying experience than I ever had before, since there weren't any new cars on the lot. I did get a new car before the promised time, which was a pleasant surprise. I am thoroughly enjoying the new car.
Alan Ward Sawyer
Jul 22, 2022
5
We had an absolutely great experience buying a new Tundra here. Top drawer people work here in our opinion. Sales Manager Emily C. helped make the purchase happen and we really couldn't be more pleased with the vehicle and how they do business. This is truly a Customer Service oriented agency.
Ron Messing
Jul 21, 2022
5
We just recently purchased a new Car, and the salesman and service was awesome. They were direct, to the point and was very helpful in meeting my budget and getting the car we hoped for. Mountain States Toyota has always provided great service and has made it easy to purchase our vehicles. Thank you for the great service.
Skip Mikula
Jul 19, 2022
5
Paula was amazing!!! She understood my situation and help me get in the best car. The was no pressure. She has and will go above and beyond. If you shop for a car here ask for Paula.
Elizabeth
Jul 16, 2022
5
Great place,Larry Hall greeted us and was respectful and up front with respect to inventory availability. We reserved our 2022 RAV4 and took delivery earlier than expected. Will definitely recommend and return for our next new vehicle.
Terri Bunch
Jul 13, 2022
5
Everyone at the dealership was a pleasure to work with.
Ruth Vacura
Jul 13, 2022
5
I just purchased a car from Mountain States Toyota Service Center with the help of Doan Vu. I walked into the service center and he greeted us and was very welcoming and attentive to our needs. He will go above and beyond to show that he cares about the customers needs and that’s very important to me rather than just trying to make me by a car. He was personable and put a lot of effort into getting everything we needed done. He made sure that the car we were walking away with was a good, reliable and safe car. We enjoyed working with him and our experience at Mountain States Toyota Service Center. 100% recommended! The staff was also super attentive, personable and friendly!
Filiz
Jul 13, 2022
5
After waiting for 11 months for my RAV4 to arrive – Daniel Healy and Ryan Darenberg shared my joy in its arrival. Dan kept us updated over the past year as supply chain issues and chip shortages delayed delivery. It was fun to monitor its final voyage and delivery from the west coast. In the dealership, they made sure that we were satisfied with the product and helped with service and protection options over the next few years. Totally satisfied.
Steve
Jul 11, 2022
5
This will be the third vehicle I have purchased from Mountain States Toyota. Their customer service has me coming back again and again. I highly recommend working with Tou Lee on your next purchase. Purchasing and service at Mountain States Toyota has been enjoyable and easy. I am loyal to Mountain States Toyota.
Steve Cracknell
Jul 10, 2022
5
I had a great experience to get a to buy a new car at this dealership Mountain states Toyota is the best.
Angela Lucero
Jul 9, 2022
5
I always hated buying a car with such a long process and sales people just trying to get you to buy but buying a car from Mountain States set the standards so high that I don't think I'll ever buy a car from anywhere else.
Victor Rodriguez
Jul 2, 2022
5
Tou Lee doing his nice job highly recommend him!!👍👍👍👍
Ly Na T Ng
Jul 1, 2022
5
Wonderful costumer service. Thorough maintenance/inspections of vehicles in every service.
Amanda M. Clemons
Jul 1, 2022
5
Carrington was great during my visit!
Jack Dekker
Jun 30, 2022
5
My husband and I came to this dealership at the end of May looking to buy a new 4 wheel drive SUV. The amazing Joe Solis helped us by showing us similar used models that we were able to test drive and then immediately calling us when a new vehicle became available. Joe kept in contact with us frequently as it was being built, ensured that we test-drove the new vehicle and were completely satisfied with it, and spent hours ensuring we had a smooth, seamless purchasing experience. Paul from the finance office helped finalize the details and made sure we get the best coverage possible. Overall we had a wonderful car buying experience, never felt like we were being talked into anything we didn't want, and left the dealership with a brand new car in just over 1 month! Not bad for buying during a shortage. Thanks Joe and Paul!
Natalie D
Jun 30, 2022
5
Paula in sales was awesome to work with, she went above and beyond to get me in my 2017 Tacoma, thanks to everyone at mountain states Toyota , love my new truck.
Randy
Jun 27, 2022
4
My Jeep was sent for warranty service and cleaned prior to taking it home. I appreciated the service.
JKinard
Jun 22, 2022
4
Purchased a used Jeep which they sent out for warranty work and cleaned prior to going home with me. Appreciate the extra service. Thank you.
JKinard
Jun 22, 2022
5
Service was quick and outstanding. Very focused on answering my questions and customer satisfaction.
Dan Thill
Jun 20, 2022
5
Joe got me my new RAV4 quickly and without any markups, which is all you can ask for in the current economy. Second time buying a car from him and it was even better than the first time. Look no further than Mountain States.
Alex Sardanis
Jun 17, 2022
5
Christian was a great guy to work with!! He's very knowledgeable and patient!!
Nina Billinger Corscadden
Jun 16, 2022
5
Great experience with Larry Hall at Mountain States Toyota, thanks! Professional and fast and great service, this was our 2nd time buying a car with them.
Katie S.
Jun 16, 2022
5
Great experience working with Steve. The staff in general was just super helpful, friendly, and didn't make me feel pressured. I even came in with my own financing and my finance person, Ryne, got me an even lower rate than I had found myself. Recommend.
Sam Kings
Jun 13, 2022
5
Probably the best experience I've had buying a new car, would recommend Mountain States Toyota to anyone looking for a Toyota! Go see Doan Vu, he's the man! Super responsive and is simply on it! Took six weeks to get my new Tacoma, where I have been waiting for 7+ months and was still waiting. Also, if you're doing esales, Phoebe CDeBaca is the one to deal with, again very responsive and provided updates as promised. Especially enjoyed the personal and no haggle business approach!
John Pratt
Jun 11, 2022
5
Probably the best experience I've had buying a new car, would recommend Mountain States Toyota to anyone looking for a Toyota! Go see Doan Vu, he's the man! Super responsive and is simply on it! Took six weeks to get my new Tacoma, where I have been waiting for 7+ months and was still waiting. Also, if you're doing esales, Phoebe CDeBaca is the one to deal with, again very responsive and provided updates as promised. Especially enjoyed the personal and no haggle business approach!
John Pratt
Jun 11, 2022
5
I worked with Trey Hughes and he was great to work with. He found the car I needed and made the purchase process smooth. I would highly recommend Mountain States Toyota and Trey.
Andy
Jun 6, 2022
5
Everyone was very friendly and helpful during the whole car buying process. It is a crazy time to buy a car with inventory so low. Mountain States Toyota was great and helped me buy a great new car.
SB
Jun 3, 2022
5
I have been searching for a 4 Runner for over 5yrs now. This year I finally pulled the trigger on one. Nick Kramer in sales helped me out at mountain states. He was kind and most importantly he was patient with us. I definitely recommend him and mountain states for your next vehicle purchase!
Jacqueline Molinaro
May 31, 2022
5
Great experience here purchasing my new Tundra, worked with Quin in sales while was Knowledgable, even though I didn’t use their financing, the finance manager was very nice and helpful and even got me a great deal on windshield coverage
Heslop
May 31, 2022
5
Dean McDonald was very helpful in providing the information and help in our purchase.
Michael Sperber
May 30, 2022
5
We had waited a while for our new Corolla Cross and Carl Porretti kept us in the loop the entire time. He was very knowledgeable and helpful throughout the entire process. I would recommend him if you are considering purchasing a new vehicle. Thanks to him and Paul in financing. Awesome job guys.
Oscar vazquez
May 28, 2022
5
Excellent Dealership. Their sells staff is second to none. Especially Dean. Dean helped me find a great vehicle for a great price. If your looking for a Toyota or any vehicle on their lot. Call & make an appointment with Dean. Dean's very personable and knows every option on all their vehicles.
Craig
May 28, 2022
5
Had a great experience at Mountain States! My salesman, Jake, was super knowledgeable and very helpful. Will definitely recommend to all my family and friends! Thanks Jake!
Amanda Carrasquillo
May 27, 2022
5
Working with someone like Mrs. Emilia William is a good experience and has yielded positive results for me on a weekly basis. I invested my first $500 into bitcoin and Mrs. Emilia helped me manage my account to success making $5500 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus! Mrs. Emilia made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you did Contact info: WhatsApp: +1(705)4102582 E-mail:emiliawilliams247@gmail.com
Brown Emmanuel
May 26, 2022
5
We've purchased several vehicles (14+) at Mountain States Toyota and our salesman, Juan Casillas, made all of the experiences as convenient and hassle-free than we've ever experienced when purchasing a vehicle. His service and followup is exceptional, even after the purchase. He genuinely wants you to be a satisfied customer and is committed to making that happen. We highly recommend him. Don't forget to request Andy over in finance...He's the best!
Mark and Michelle D.
May 26, 2022
5
Excellent Toyota Mountain Staff Mr. Juan Casilla (Salesman) Paul (Finance) They helped me at all times in all my doubts and went beyond what they could I recommend them. 5 stars for both. Att Carlos Martinez Sandra G
Carlos Martínez
May 26, 2022
5
I've been buying vehicles from Mountain States Toyota for my company and for personal use for the past eight years. The service seems to get better with each visit and I highly recommend these guys whether you are buying for a fleet or for your family. I've used Larry Hall as my salesman each time and he's got my complete trust. In a world with questionable dealership ethics, Mountain States stands above all this with great and honest service each time.
Larry Mallard
May 18, 2022
5
I bought the vehicle from Steve great buying experience
Moises Osuna
May 16, 2022
5
We knew how difficult buying a 4 runner PRD was at this time. Waits were long! We contacted Andrue online and he was able to find a car that met our needs. We requested a few additional items to customize our car and he worked with us to do this. As we got nearer to our car coming in, we were transferred to a different person who was terrific. Originally Andrue didn?t seem to order the extra parts but Joe was able to get them in and on our car with little wait. The buying process was easy, no pressure to buy what we didn?t want. Joe and Jesse were kind, easy to work with and excited for us purchasing our car. They took an interest in us as people.
Robert
May 15, 2022
5
After miraculously surviving a bad accident in Boulder Canyon that totaled her Rav4; my daughter-in-law needed a replacement vehicle. She was not looking forward to the stress of car buying. Being a very happy 2 time customer of Mountain States Toyota; I called and made an appointment for her to test drive some used vehicles on May 11th. When I met Randy Hendricks I explained the situation. He treated her with the care, patience and kindness of family that exemplifies the very reason I am a customer for life. She found a car she loved but wanted to come back the next day with my son. Randy was exceptional at explaining all of the financing options and at no time did he pressure her in any way. She went back the next day with my son and they went home with the car she fell in love with. Randy Hendricks I can't thank you enough for taking care of my kids like family.
Pam
May 14, 2022
5
Great overall experience when looking to get a new vehicle.
Michael Jenkin
May 14, 2022
5
Joe Solis was an amazing sales person and support. He listened to all of my needs and was patient as I test drove a few cars. He made the financing process as easy as possible and helped me compre prices. I was out the door in no time! 10/10 recommend, and suggest you see Joe for help.
Evelyn
May 14, 2022
5
Shopped around the area and down in the Springs, by far the best Toyota dealership! Doan Vu and Phoebe CDeBaca have been the best. Can't wait to drive home with my new Taco!
John Wang Pratt
May 10, 2022
5
Highly recommend! Great experience! I worked with Bryce, Ryan & Felix they were all friendly, knowledgeable and patient. I love my new 2022 Toyota Rav4 Hybrid especially the distance to empty being 540 miles!
Kristine Morales
May 10, 2022
5
He was kind to me and my wife. any questions I had he answered it. And he was funny.
Anthony weese
May 8, 2022
5
Doan Vu was a great person to work with I'll give him 5 stars. He was very nice to me and my wife. I will go there again
Anthony weese
May 8, 2022
5
Steve was amazing waited for the Tacoma for a year and Steven was more then willing to keep us updated. Answer all of our checkup calls with a smile.
Osmer Blanco Quevedo
May 7, 2022
5
Team member Paul Axt is an absolute rock star. He walked me thru the whole process since I ordered my car, until delivery, which is NOT an easy proposition in these supply chain/Covid times. Thanks again mtn states Toyota!
Cm
May 4, 2022
5
Julian was very helpful when, it came to finding the Tacoma that I wanted! Patrick was very personable and helpful through the buying process. Was very thoughtful of my time when I came in. Wasn't pressured through anything, talked through all the options I had for purchase.
Austin Wallingford
Apr 29, 2022
5
I had a great experience at Mountain States Toyota! The entire staff was very friendly and our sales rep, Paul Axt, was extremely helpful and knowledgeable! Due to supply chain issues at the time I bought my 2022 4Runner, there was a delay in the delivery, but Paul kept me informed throughout the process and answered all of my questions. I've had poor experiences with other dealers in the past, and can confirm this experience was nothing even close to those. I would highly recommend Mountain States Toyota and Paul if you're in the market!
Mary Carter
Apr 28, 2022
5
This is THE place to go when purchasing a car! Honest, fair, helpful and most delightful! Our sales gal was Paula and she could not have been any better. She took are of EVERYTHING and made the process easy and enjoyable! ☺️
Sandi
Apr 28, 2022
5
I was looking for a good used car in Denver and I visited lots of used car places and did not find anything until I went to Mountain States Toyota and with the professional help of Jimmy Gallegos I found what I was looking for, a good Honda car at a very affordable price. Thanks, Jimmy
Leo
Apr 28, 2022
5
My sales person was Steve Soeun and he did fantastic job.
Mary Osborne
Apr 27, 2022
5
I have now had two excellent buying experiences at Mountain States Toyota. My Sales Rep Joe Solis has made each purchase I have made seem so easy. An honest dealer that makes car buying fun!
Robert
Apr 25, 2022
5
The only place our family will go to! Doan Vu, thank you so much for another fun and easy buying experience!! You are the best!!! 2022 Camry & 2022 4Runner! In one day! Whoop!!!!
Jess
Apr 24, 2022
5
Doan vu was extremely helpful to me buying my first car. He made it very easy for me to understand the things that I didn’t know and made it a easy process as well, thanks Doan!
Gabriel
Apr 24, 2022
5
Best experience I’ve had buying a vehicle. The whole team from start to finish was great to work with. Especially Chris E, amazing service and got me into the car I was looking for without the huge wait times. Very educated on all the cool features my car has and his patience was phenomenal. Thank you Chris Ellerbrock
Farhat Mohebi
Apr 22, 2022
5
My entire family has Toyotas, all from Mountain States. So I came here looking for a used RAV4 within my budget. I inquired about a few online, and immediately Paul A. came to my rescue! I found one that I wanted and waited a little over a week to get done in their shop. The entire time he would keep me updated, until the day it was ready to be sold. I can’t thank him enough for helping me get this car! Exceptional customer service from everyone there, the process was easy. Thank you guys! I’ll be back in the future to get a 4Runner from Paul!
Katelynn
Apr 22, 2022
5
I called on a truck I seen on Facebook, they told me it was already sold at auction the day before. They then sent me a link with other trucks similar still available. I went in the next day to check them out. My sales man Justin Tinajera was quick to approach and help. He pulled up a list of trucks to look at while he pulled the first one I was interested in up for a test drive. He was extremely professional and quick to insure he wasn’t waisting my time. Once I chose a vehicle he made sure my buying experience went quick and painlessly. When I came in to pick it up he made sure my vehicle was clean and had a full tank of gas. Mountain Stares Toyota was awesome to work with and did a fantastic job making sure I was happens taken care of.
Joseph Wakeen Wilson
Apr 18, 2022
5
I just got a new RAV4 Hybrid. Larry is amazing, he was always in communication and keeps you updated along the process. He made a good experience for me on getting a new car.
Juan V
Apr 4, 2022
5
Great experience at mountain states. Jake is a great salesman, makes the process so easy, this is my second vehicle bought at mountain states and it definately wont be the last.
Tom Zabron
Apr 3, 2022
5
Juan Casillas did an excellent job taking care of us for the purchase of our Highlander. We were able to explore our options and find the best vehicle that fit our needs. Price was competitive and Mountain States Toyota provided a great experience.
Cole Bauer
Mar 25, 2022
5
Had an awesome experience at Mountain States Toyota. Doan was incredibly helpful and went above and beyond to be sure I was taken care of. Never felt pressured and am so happy with my new car!
Brooke
Mar 25, 2022
5
I finally got the truck of my dreams! Due to the delay from manufacturer, it did take 9 months of patiently waiting for the car to come in. Chris Ellerbrock was my sales guy but not just any, he’s a rockstar! Helped me through the super easy-no bull process. Kept me up to date on the status of my pre-order. Wasted no time to reply to any inquiries I may have had. He went above and beyond to go out of his way to do what he does best, sell amazing cars! During the finance process, I was linked up with Andy Im, the finance manager. He took super great care with me and thoroughly explained everything to me. The finance process was super quick and easy! He even got me an amazing interest rate that most people can’t get. Overall, my visit, expectations, and experience was more than satisfied. These two are not just selling you a car but have become my car enthusiast family. They have so much passion for what they do. I would 11/10 recommend Mountain States Toyota, Chris Ellerbrock, and Andy Im for any future businesses. Thank you again!
Elizabeth Wong
Mar 23, 2022
5
Very easy, no pressure. Great staff Paul Potrero was a great help.
Steve Conn
Mar 23, 2022
5
I had a great experience with the purchase of my 2022 Tacoma at Mountain States Toyota. Juan Casillas provided me with all the features I needed in my vehicle. After my truck arrived, he went through every feature that was included in the truck. He answered all my questions. I'm not the most tech savvy person but he was patient with me. He checked in with me later on after I had had the truck for a while just to make sure that I was doing okay with the truck. I don't think anyone could go wrong with purchasing a vehicle from Mountain States Toyota or from Juan.
Bob Cadena
Mar 23, 2022
4
Overall experience was good people were friendly and nice would have appreciated a little more proactive communication on when the vehicle was going to arrive.
Kevin Knoll
Mar 22, 2022
5
Mountain states Toyota has the best sales staff, particularly Doan Vu in sales and Ryan D. In finance. They are so incredibly professional, kind, and look out for the best interest of the customer. I will never buy another car from anyone else! They are a bigger dealership so they have more selection, and better prices. The staff go above and beyond in trying to help the customer
Patty Tippins
Mar 21, 2022
5
I had a wonderful experience purchasing my Toyota from Mountain States. John S. Was especially helpful in helping me find and secure the right car for my situation. He was supportive and stayed on top of the status of my vehicle at all times. I am very thankful and give him a 10/10!!
Isabel R
Mar 18, 2022
5
Needed a new car as soon as possible and with the help of Quin Borders I was able to find one that was shipping in and once it arrived he notified me right away. Had everything ready to go by the time I came in yesterday. The paperwork was quick and easy and well explained for my own knowledge, he even took the time to show me all the extra things I needed to know about my new 4Runner. Super happy with my overall experience with him as well as Ryan Darenberg being able to get in and out of there knowing my new car is well protected and ready to go
Jacob Taylor
Mar 15, 2022
5
Excellent service from Jim along with very knowledgeable personnel throughout the facility. I have purchased many vehicles from Mountain States over the years with complete satisfaction.
Steve
Mar 15, 2022
5
Randy Hendrix from Mountain state Toyota is by far the best. He text me on our wedding day, my birthday, and the 1 year anniversary of purchasing my car. 10/10 recommend. He listens and truly cares about his customers! Hopefully soon we can purchase our commuter car from him as well.
Alyssa McCarthy
Mar 12, 2022
5
Picked up a 2022 Tundra and Joey was my sales rep. He did an amazing job keep me updated and walking me through the process. Hands down the best experience ever had a dealership? I will be back in the future.
Austin Trudeau
Mar 10, 2022
5
It was an excellent service and Mr. Carl Perroti was very helpful.
Mariette Kammer
Mar 10, 2022
5
Michael did a great job in helping us purchase a used Rav 4. Awesome experience.
James Barnett
Mar 6, 2022
5
Great car buying experience. Doan was a helpful salesman. Will definitely recommend them.
Timothy Buckley
Mar 4, 2022
5
Had the best experience buying a new car. We had a bad experience at another local dealership (traditional car salesmen) not looking at your needs. Mountain States Toyota was nothing like that. No pressure buying, Paul Axt was great the it was a smooth transaction. If your in the market for a new Toyota. Go see Paul and if your financing at the car ask for Andy the finance manager he was great getting us a great rate. Thanks Mountain States Toyota.
R Stewart
Mar 4, 2022
5
Friendly, prompt service, very professional, took the time to answer all of our questions, we never felt rushed even though they were very busy. Great experience!
Jennifer Magri
Mar 1, 2022
5
Very pleasant and easy transaction. Bryce was awesome!
Andrew Chadwick
Mar 1, 2022
5
We just bought bought our 3rd car from Joey Ramirez! He is absolutely amazing and truly the best! He is upfront and walks you through the process and makes it so easy! He Is so helpful and knowledgeable! He Makes sure to answer all your questions! He goes above and beyond for you too! So when you are in need of a car please see Joey! I love my RAV4 he just put me in and our Camry we own! Will definitely always go to him for all our car needs! Thank you so much Joey Ramirez for always keeping my family safe and always being so awesome to us!
Nicole Marie
Feb 26, 2022
5
Great service! Paul was excellent, very professional. We came in to buy a minivan and Paul was able to help find the exact one we wanted.
Daniel Sanchez
Feb 25, 2022
5
This was the best car buying experience ever. Larry Hall was great. No pressure, easy process and Larry knew everything about the RAV. We will come back for our next car and will refer our friends.
Brian
Feb 25, 2022
5
Chris was really helpful. I live in the Atlanta, GA metro and these guys really worked their magic for me.
Craig Taylor
Feb 20, 2022
5
Joe Solis is not only an exceptional car salesman but is a personable and caring individual. I absolutely recommend going with Joe to purchase your next vehicle, he will go out of his way to ensure that all of your needs are met. The whole staff was incredibly kind and answered all of my questions thoroughly. Great place to purchase a vehicle!
Kathleen Schaff
Feb 18, 2022
5
We had a great experience buying our car here. Doan Vu was our salesman. He was not only personable, but was genuine and really cared. He seemed to want the best for us and worked with us to get us the deal we needed. Not only did he work on our behalf but he went the extra mile. The service people we dealt with were all friendly and helpful. This is a place that cares about it's customers.
jrb
Feb 12, 2022
5
We came in to purchase a used car. Doan Vu was our salesman and he was excellent, working with us to get the deal we wanted and genuinely caring about us and our needs. That's hard to find these days as we expect sales people to be pushy. It's nice to find a salesman who wanted to help us get what we needed.
jrb
Feb 12, 2022
5
I have purchased my last three vehicles from Mountain States Toyota. This will be my fourth. I live in Loveland Colorado and I will continue to drive the distance in order to deal with Mountain States. The salesman I had TREY HUGHES both times has been amazing. Everything is upfront, there?s no haggling and they are 100% honest I believe. I also take my vehicles to their service department because of the service I receive. if you are buying a car I recommend 100% to go to Mountain States Toyota.
Heather Peete
Feb 11, 2022
5
Juan Casillas and Team took care of my Tacoma purchase. They made the process streamlined and simple. Hands down the best car buying experience I've had yet. Thank you, Mountain States!
Satisfied Customer 12/31/21
Feb 6, 2022
5
Mountain States Toyota is a great place to buy a car! the entire buying experience was excellent. the sales staff was very knowledgeable, professional and courteous. I got a really good deal on a certified used Toyota Highlander. upon inspection of the vehicle, I noticed that the tires were worn and the hood prop grommet needed replacing. the staff was able to get the tires replaced with a complete set of new tires and replaced the grommet at no extra cost to me! another plus is they have no dealer handling fees which is kind of rare. I would highly recommend Mountain States Toyota when considering purchasing a new or used vehicle.
Ronald Benavidez
Feb 4, 2022
5
John was a huge help in walking me through the steps of my first car purchase. Andy as well was very helpful in explaining the finance options to me. Easily the best experience I had at a dealership after visiting multiple in the Boulder/Denver area.
Tom
Feb 4, 2022
5
Johnny was super helpful in the car buying process here. He was with me the whole way and I really appreciated the time he took to explain key features of the car to me as a last step. I left the lot with confidence and happiness! I am also grateful that he will be a primary resource if I have any questions while I own the car. Thank you!!
Melissa Mayer Toubol
Feb 1, 2022
5
Great staff! Very helpful and willing to put in the extra effort For an awesome car buying experience!
Paul Kent
Jan 31, 2022
5
I had a great experience with Larry Hall. He was knowledgeable and made the process easy. I would recommend him to anyone buying a new car.
Kim
Jan 31, 2022
5
I had a wonderful experience buying a car from Mountain States. Larry Hall was exceptional. He was very helpful and answered all of my questions. I highly recommend him.
Alex
Jan 31, 2022
5
The team at Mountain States is great, they were fast, fun and friendly to deal with. Great vibe in the dealership of existing customers getting service and showroom customers buying a new or used car. I would buy from this dealership again, I highly recommend them if you want a no nonsense car buying experience. Kudo's to Christian and my finance guy Jesse, they made me feel like family!
Thomas Kent
Jan 30, 2022
5
We appreciated the entire experience so far with purchasing our new Toyota Rav 4 hybrid at Mountain States Toyota. The experience has been tremendous working directly with Doan Vu. He is kind, attentive, informative and focused on making this happen in a very comfortable way! We are beyond thankful Doan!
Brian Munoz
Jan 29, 2022
5
Doan Vu made our car buying experience amazing! We are beyond thankful for his guidance, kindness, expertise and dedication to making this a successful experience! Thank you Doan and Mountain States Toyota! Brian
Brian
Jan 29, 2022
5
Great experience, and love my new Tacoma!
Tim Buckley
Jan 28, 2022
5
They did a great job. Randy was very helpful and friendly. Having an issue with my media console and they told me to bring it in and they’ll look at it with no worries. Great customer service after purchasing a used F-150
Elliot
Jan 28, 2022
5
I recently purchased my 2nd vehicle - both Tacomas - from Mt. States, and just like the 1st time, this transaction went very well. I worked with Juan Casillas, and he did a great job of making me feel comfortable the whole time. I appreciate that he didn't try to pressure me into anything. The only part I'd like to see improvement in is the time it took to finalize everything on the day I picked up my new truck. Even without having to do any financing it still took close to 3 1/2 hrs. which is much more than I was anticipating.
Brian O.
Jan 27, 2022
5
What an amazing experiance as usual! It was time to trade in my lease and get into a new lease and Nick Kramer made it super easy! I am in love with my new 2022 4 Runner SR5 Premium! Thank you nick!
Katie Hatfield
Jan 23, 2022
5
Very good,excelent,the Paul is the best profecional.
Maxim Pelin
Jan 23, 2022
4
Purchased used car from this dealership that was listed on an online site. The vehicle was as advertised and was appropriately priced for its condition and mileage, The facility was clean, well ordered and showed a sense of pride in the dealership. The salesman assisting was very personable, professional, and helpful. The value provided for my trade-in vehicle was exactly as expected. Finance offered, but did not try to pressure any up-sale warranty contracts. Only reason not for higher marks is that it took a bit too long to complete the cash deal. Nevertheless, I would highly recommend this dealership for new and used car purchases.
Michael Steege
Jan 21, 2022
5
Always a pleasant experience dealing with Mountain States Toyota! Very professional service department 👍
Rick Carver
Jan 20, 2022
5
First made contact with online sales staff. Was told the RAV4 Hybrid I wanted - in short supply nationally - would be delivered to the dealership in the first half of January. I put down a deposit and the vehicle arrived Jan. 12 as promised. I came in later that day to finalize the purchase and drove away in the afternoon with my new RAV4.
Joe Goldeen
Jan 20, 2022
5
Michael R and the team at Mountain States Toyota were excellent! They were patient and knowledgeable and worked to get me better financing than i walked in the door with. Michael put me on the list for a Rav4 Prime early and kept me updated while i waited for the car. He then adjusted his schedule to allow me to pick up the car at the most convenient time for me and showed me all the ins and outs of the vehicle. He even gave me a lovely little gift basket after i picked the car up. 10/10 would recommend.
Mike M
Jan 16, 2022
5
Excellent dealership. Everyone was so very friendly. Our salesman Randy H was amazing. He treated us as though we were old friends. No pressure or gimmicks. The experience we had at Mountain States has ruined all other dealerships for us. Whenever possible we will give them our business. Thanks for a great car buying experience. We love our RAV4 hybrid.
Melody Brown
Jan 15, 2022
5
We bought a new RAV4 Prime and the Mountain States experience was exceptional. Our salesman spent several hours showing us all the car?s features and answering all our questions. The best experience we?ve had buying a new car.
Linda D
Jan 15, 2022
5
Great place! Bought my car with the help of Justin Tinajera (Sales Consultant) and he was incredibly nice and making sure we were being taken care of. 10/10 recommend doing business with them.
Dana Torres Flores
Jan 13, 2022
5
Michael Ramstetter made buying a car so easy, even in the middle of a pandemic/global supply chain crisis. Great communication and customer service the whole way through!
Liz O
Jan 11, 2022
5
The sales person was very helpful and respectful. He was transparent with us form the start. Great service and attentive.
Eli
Jan 10, 2022
5
We found the RAV4 hybrid we wanted and Jim Gallegos was great at going through the incoming inventory, helping us pick the one we wanted, reserving it for us and keeping us posted on the delivery date. Jim was very knowledgeable on hybrid technology and stressed the importance of torque when comparing hybrids. I will recommend Jim to my friends who are interested in a Toyota.
Colorado Yellow Jacket
Jan 10, 2022
5
Friendly!! Excellent!! Amazing!! Outstanding!! Great!!
Francisco
Jan 10, 2022
5
Jim Gallegos was excellent in working with us in finding the Rav4 Hybrid we wanted, getting it reserved and keeping us informed about delivery date. He went out of his way in giving us the latest status and spent a good deal of time with us when the car came in and making sure we understood all the car features.
Colorado Yellow Jacket
Jan 10, 2022
5
John was an excellent salesman! I knew what I wanted when coming in so John just made sure we went through the process as efficiently as possible. He made the process very smooth, highly recommend!
Ford
Jan 9, 2022
5
Jimmy Gallegos did an awesome job helping me find a vehicle to help me out with my gas milage. The dealership gave a fair price for my truck and traded a Camry that I hope to keep for a long time. He was friendly, knowledgeable and took the time to show me all the features on the car after I bought it. I also had excellent help customizing my purchase to what I like.
Eric Holland
Jan 7, 2022
5
Best experience I've had buying a car ever! Paul Axt was the best! He helped so much and made everything easy to understand. Recommend 150+% and ask for Paul Axt cuz he is the best!
Janae
Jan 5, 2022
5
Thanks for helping me purchase my 2022 4Runner TRD PRO
Jeremy Hall
Jan 1, 2022
5
Their customer service is amazing! all employees are super nice. Paul Axnt is the best!
Janae Guite
Dec 31, 2021
5
Trey did an amazing job, and Ryan helped out great on the finance side, great team up there. Will be sending everyone over there
Michael Phillips
Dec 30, 2021
5
As a first time car buyer, I didn't quite know what to expect. I was pleasantly surprised! Mr. Joe Solis at Mountain States Toyota was very professional, informed, and kept in communication throughout the process! If your buying your first car this is the place to go.
LSF
Dec 27, 2021
4
Joe S was extremely helpful and detailed. He was not pushy and was responsive to all of my questions.I never felt inappropriately pressured and was able to control the flow of the process.
HAB
Dec 27, 2021
5
Desde el momento que pones un pie en la agencia te sientes bien por la atención y buen servicio,lo recomiendo ampliamente.
Norma Montes
Dec 25, 2021
5
We moved to Denver in 2017 and by 2018 we were in the Mountain States Toyota looking for a car. We had such a good experience we came back this year in March and met Paul Axt who has been our absolute favorite salesman. We leased a 2021 Rav with him and had such a good experience that when our jeep died last month we came right back and we’re able to get a used Ford that we love. We are thankful for the good people (our finance guy was also amazing and so so sweet) at that store and we absolutely love Paul! Cheers and we are thankful for your company! Steph and Britt Manso
Steph Manso
Dec 24, 2021
5
Steve was the best! Highly recommended! They made the process easy and fun!
Joseph Dorey
Dec 23, 2021
5
Enjoyed working with Carl Poretti at Mountain States Toyota! Great trust, efficient and personable.
NCramer
Dec 22, 2021
5
I recently purchased a Toyota Tundra from Mtn States Toyota and had a exceptional experience. The salesperson (Jim Gallego) I worked with was on the ball from the moment I walked into the dealership. My vehicle wasn’t going to be available for a few months before that first visit, but Jim continuously kept updating me about new features and inventories. I recommend working with Jim and the rest of the sales team to fill any need you may have.
Kevin G
Dec 22, 2021
5
Just bought a new rav4 for my wife. Super easy and painless experience. Chris helped me with the transaction and was super awesome. Ben helped me place the order a few months ago and was also very helpful. Will definitely recommend MST to friends and family!
David Wade
Dec 21, 2021
5
The kindness and helpfulness of Tou Lee and the staff at Mountain States Toyota was wonderful. Tou was very knowledgeable, answered all our questions, helped us through the order process, and kept us posted while we waited for our order, which arrived on my birthday... Thanks Mountain States Toyota!
Brett Forbes
Dec 21, 2021
5
Carl is excellent! Very trustworthy, caring and patient. I bought a new RAV4 Hybrid, at his recommendation. He walked me through all the cool features on the car and made sure I was happy with my purchase. I highly recommend you go to Mountain States Toyota and ask for Carl.
N Cramer
Dec 21, 2021
5
Larry was very nice and was able to make my Christmas dreams come true with my delivery of my Lunar rock 2022 off road premium 4Runner! It was even topped off with a cute box of local snacks! Thank you so much mountain states for great service!
Shandilyn
Dec 20, 2021
5
Had a great experience with the purchase of our new 4Runner thanks to Larry Hall. Larry was very professional and got us in and out in the 2 hours he promised us.
Mark V
Dec 20, 2021
5
Had a great experience thanks to Paula! She was really helpful and patient with me answering all the question I had. Since it was my first time buying, they made the process easy for me, helping me to suit my budget and all that loan rate stuff. Thank you so much for such pleasant buying experience.
Kit Ying
Dec 20, 2021
5
I had a great experience with Patrick. He was so patient with me and answered all my questions (sometimes twice 😃). I am writing this review in December 2021 - during the car shortage. The dealership only had 2 RAV4s on the lot. I got to test drive both cars. And since I did my test drive first (for the day), I had dibs. That helped me feel less pressured in making a quick decision. They even gave me ~1000$ for my old 2003 pick up truck. 25 years ago I had a old version Toyota Landcruiser - I’m happy to be back in Toyota’s safe and reliable hands.
Nanc Foster-Mills
Dec 16, 2021
5
It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.
Michael MacDonald
Dec 15, 2021
5
It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.
Michael MacDonald
Dec 15, 2021
5
I had an excellent experience purchasing our new 4Runner through Carl Porretti. He was knowledgeable, has excellent follow through and made sure I knew how everything worked before I took delivery. He's truly a professional, and very likeable too.
Larry Caine
Dec 14, 2021
5
From the time I made an appointment to test drive a car through yesterday when I picked up my brand new Toyota RAV4, the team at Mountain States Toyota have been helpful, responsive, kind and informative. Patrick, my salesperson, has been super helpful. He walked me through the process and kept me updated on progress without me having to hound him. He made himself available when needed. Thanks for everything!!
Christa Salling
Nov 30, 2021
5
They are professional & helpful! Joey Ramirez my Sales Consultant went above and beyond in answering all my questions on the vehicle I purchased! He was knowledgeable and professional! My purchase was streamlined and accurate in every aspect! Thanks Joey!
Lisa Rodriguez
Nov 29, 2021
5
Just purchased a 2022 4Runner for our son. Paula L. was so helpful, making this process simple and enjoyable. She was able to locate the vehicle we wanted in this time of limited inventory - we couldn't be more pleased!
Alyson
Nov 26, 2021
5
This dealership is easy to work with and always willing to work with us because of our sales representative Doan. We have purchased many cars from Mountain States Toyota and will always recommend Doan our only sales representative we work with. Our finance guy was also a great help and offered everything that could help us in the future if we ever came across any problems.
Gohlub
Nov 24, 2021
5
Always a pleasure to work with Doan. Best salesman and is un-replaceable. Doan has been our family salesman for over 8 years and we love him. He always makes it easy for us to work with him. We keep coming back to Mountain States Toyota because of Doan. We would recommend him to anyone. THANK YOU DOAN!
Gohlub
Nov 24, 2021
5
I had a wonderful experience with Christian who works in sales at Mountain States, he was so helpful throughout the process and extremely responsive with answering all our questions. I love my new RAV4!
Sarah Wada
Nov 21, 2021
5
What a great experience with Chris E. and Lana. Thank you so much!
Roy Rash
Nov 20, 2021
5
No extra fees from the dealer! I like that.
Jeff Bailess
Nov 20, 2021
5
Love the vehicle. Quick and easy transaction. No mark up and friendly staff made me feel very welcomed. Thank again Larry and phoebe for your assistance.
Rommel
Nov 19, 2021
4
Ordered a Rav4 and expected to wait 3 months for it but was called after two weeks saying a car was available. Everyone was helpful and provided good communication
Josh
Nov 8, 2021
5
Very happy with the outcome of choosing this dealership. Originally the no dealer fees is what caught my attention but they also had the most RAV4s available so it was an easy choice. I did find issue with the reliability of my original sales person Andrue who conveniently was always on vacation when I needed him most. I ended up working with Chris who was fantastic in making me feel valued as a customer and sending me photos of my car when I was stuck at work and answering all my questions in a timely manner and helped me get everything ready ahead of time. The finance manager Matt West also was fantastic he was never pushy towards my decision making nor did I feel rushed or judged at any point despite a couple of customers waiting for me to finish to have a turn in financing close to closing. I also was blown away that they honored my under MSRP price from July when I finally got my car in November despite every other dealership in the country either charging MSRP or mark ups due to this car market. They also got me the 500$ recent grad rebate which was a great reward for graduating! I also appreciated Chris filling up my gas to a full tank beforehand (especially in this gas price market) and his lovely little thank you gift box (even though it was filled with peanut trail mixes and I’m allergic my boyfriend was very happy with it 😛). Overall I am very glad I picked this dealership and Chris and Matt really made the experience for me. Definitely suggest this dealership.
Leah McIntosh
Nov 6, 2021
5
They were very helpful and not too pushy. Helped us understand our options and listened to our needs.
Caleb Cox
Nov 4, 2021
5
If your looking at buying a car anywhere in the Denver area and it's not mountain state your in the wrong place. Right from go the staff was knowledgeable, friendly, and HONEST!!!! This is what every car buying experience should be.
Sadie Lynch
Nov 1, 2021
5
Recently leased a new 2021 4Runner from Mountain States Toyota and could not be happier. Our sales person Paul Axt really went above and beyond for us and made sure we had an excellent experience.
D Hedrick-Shaw
Nov 1, 2021
5
Had a great visit. Steve did a great job helping us.
Bopha Mouk
Oct 29, 2021
5
Very easy process - ordered over the phone thru Ben Janzen; in-person with Paula Lambert; no addendum, doc fees, or hassle. saved thousands going here compared to my local (Colorado Springs) Dealer. Able to choose from inbound inventory with some modifications to accessories. Vehicle was washed & ready for us when we arrived. No-stress transaction. Only thing that would have made it better was better understanding of the military discount offered with the loan. I mentioned several times prior to arrival that I am a FL resident and will title/tag in FL; when we looked at the specifics of the loan when we picked up the car, FL was excluded from the offer. We were were expecting to receive the promotion but found out in the middle of paperwork we weren't. It was an honest mistake, and I'm still glad we bought from Mountain States and will consider them again if/when we're in the market for another Toyota.
Eric Sulser
Oct 26, 2021
5
Larry is the man. Great car. Great selection and process. Very straight shooter, my son is happy and glad he's now driving. Thanks for everything!!
Michael Geller
Oct 26, 2021
5
it was very quick and fun shopping at this dealership!
Great and Quick Service
Oct 25, 2021
5
Larry was an awesome sales rep. Very honest and helpful threw the whole process l. Definitely ask for Larry if going to buy a car from this dealership
Patrick
Oct 25, 2021
5
I recently bought a Toyota Venza from Mountain States, it was such an easy process. I worked with Phoebe, who was helpful getting all the information I needed about the car promptly and staying in touch during the transit time. Once it was in the states, I worked with Joey who was so awesome to work with, he was super prompt and responsive, answered all my questions, he was thorough and went over everything with me and was just overall very fun and pleasant to go through this process with! I had an overall fantastic experience working with Mountain States! From the Internet sales person I first reached out to to the financing person, everybody was so nice and helpful! I would highly recommend going through them and will absolutely be back myself!
Andrea Estrada
Oct 19, 2021
5
I bought a used 2018 RAV4 after my old RAV4 was totaled in an accident. Joe Solis was so helpful in steering me toward a great used car with low mileage and lots of fun perks. It was a pleasant car buying experience and I was able to drive off the lot with my new car. Highly recommend them!
Diane F.
Oct 15, 2021
5
My purchase went flawlessly and without any hassle whatsoever …Paula Lambert kept me informed through the whole process …i will recommend your dealership …thanks again for making it so easy
Carlos J Valladares
Oct 9, 2021
5
I've been buying vehicles for over 40 years and the experience I just had with Dan Healey and his team at Mountain States Toyota to purchase a 2022 4Runner was top notch. These folks are true professionals and deliver the best customer service and price in Metro Denver. I was able to get what I wanted in record time during these difficult times. Bravo!
Bob Orsatti
Oct 9, 2021
5
When looking to lease a vehicle I came across Mountain States Toyota and work with Michael Ramstetter. Not only were they courteous and prompt but everything went smoothly and efficiently thank you very much.
Sullivan
Oct 8, 2021
5
The staff was absolutely exceptional. Trey Hughes, Tim Gorzelnik and Ryan Darenberg were not only helpful but super friendly throughout the process! Could not ask for a better experience! Thanks!
Mark Zaim
Oct 5, 2021
5
Dan Healy and Chelsea White worked together to make this deal happen. Thanks so much for your hard work. I couldn't be happier. Mountain States was great and so were Dan and Chelsea. Worked with me to find the exact car I was wanting.Thanks. Hope to be in the car for a long long time.
Beverly Goshern
Oct 4, 2021
5
Outstanding. Dan Healey and Chelsea White were awesome in finding me the car I wanted and making the deal happen. Delivery was seamless and Dan even helped me find the Bronco game to listen to on my way home. Went over and above. Thanks Mountain States
Beverly Goshern
Oct 4, 2021
5
Randy is THE MAN! As soon as my best friend Elsa and I walked in, Randy greeted us and it felt like home. We all shared a bunch of laughs and I felt so comfortable and trusted the entire process. I’m so excited about the new car that I just bought and cannot recommend to utilize this place enough. They also detailed my car for me as I was signing the paperwork which I seriously appreciated so much
Hannah K
Oct 3, 2021
5
Quin and Matt made my car buying process very stress-free and enjoyable. I can't thank them enough. Highly recommend!
Erika Kreider
Oct 2, 2021
5
Had a great experience buying from Nick Kramer. Professional, trustworthy, and convenient. I’ve been a lifelong Chevy owner and Nick was one of the main reasons I went with Toyota this time. Can’t recommend this dealership enough.
Jamison Reitinger
Sep 30, 2021
5
I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed Jim the damage and he helped me in getting my windows replaced. That is what you call EXCELLENT CUSTOMER SERVICE!!
Irene
Sep 30, 2021
5
I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed them the damage and they agreed on replacing those damaged windows. That is what you call EXCELLENT CUSTOMER SERVICE!!
Irene
Sep 30, 2021
5
I recently purchased a Tacoma TRD OffRoad from this dealership and I worked with Dean. He was super helpful, pleasant, easy to work with and it was an awesome experience! I highly recommend working with Dean.
Andrew Wise
Sep 30, 2021
5
John was amazing. He was very honest and helpful. This was my first time buying a car and it was the greatest first time car buying experience!
Avrial
Sep 29, 2021
5
Patrick made a YouTube video of my new car,and showed me all of the features and imperfections on the car. I would recommend this dealership again in the future.
Sarah E. Puckett
Sep 24, 2021
5
Muy buena atención el señor Juan Casilla , ya este es el 5 carro que compró con el y es un excelente vendedor muy tratable y te busca muchas opciones, gracias
Yosdany Amigo
Sep 24, 2021
5
I love this place, my wife bought a 2018 Toyota Rav-4 and I recently purchased my 2022 Toyota Tacoma TRD Offroad. Great customer service! I worked with Ryan Benipayo, he was patient, helpful and very understanding. Ryan helped me step by step to build my truck. Highly recommend Ryan Benipayo at Mountain States Toyota for your next Toyota purchase!
Richard Delacruz
Sep 19, 2021
5
Our sales guy Chris was awesome!
Rebecca Mayo Cody
Sep 18, 2021
5
We recently visited Mountain States Toyota and could not be happier with our visit. Doan Vu was very pleasant and knowledgeable. He helped us find the perfect truck and we could not be happier with our purchase! We highly recommend visiting Mountain states Toyota for a new or used vehicle and if lucky enough, work with Doan because he was amazing!
Daniel and Darrella Martinez
Sep 18, 2021
5
We recently visited Mountain States Toyota and could not be happier with our experience. Doan Vu was amazing and helped us find the perfect truck we had been looking for! We highly recommend you stop in for a new or used vehicle and if your are lucky ask to work with Doan Vu. You will not be disappointed!
Daniel Martinez
Sep 18, 2021
5
I can’t thank Chris Ellerbrock enough! After not finding what I wanted at other dealerships or dealers selling vehicles over mrsp. Chris got me into a beautiful 2022 4Runner at an amazing price and low payments! The best part he was great to work with! Will recommend him to family and friends looking to buy and definitely will be back to buy from him.
Claudia Reyes
Sep 9, 2021
5
I have to say my experience with Mountain States Toyota and specifically Lawrence Hall my salesman was amazing! It’s rare to find someone so straightforward and honest and helpful and I found all three with this purchase. Thank you again Larry for the wonderful experience.
Sarah K
Sep 1, 2021
5
Just purchased my 21 Tacoma from Chris Ellerbrock. As a previous salesman, I absolutely appreciated his candor. There was zero forceful tactics, zero hassle, just outright friendly treatment. I felt heard, respected, and valued like I was a long time friend. Chris is truly top notch and makes the sales process completely stress free. Will absolutely be sending more business his way. Thanks again to the whole team!
Harrison Lee
Aug 25, 2021
5
Purchased a Tundra from Doan Vu. Exceptional service. I came in at first to look at numbers and wanted a few days to think it over. Down was never pushy and empathetic to my needs. I returned back and he was very helpful throughout the whole process. Great service from top to bottom.
Mountain StateS Toyota
Aug 21, 2021
5
We worked with Dan Healy at Mountain States Toyota. After an initial call about a Highlander we saw online, we scheduled a test drive. He was very knowledgeable about the car, provided various payment options and we never felt rushed or pressured into buying... Our last purchase experience at another dealer took forever, even though pre-approved. This was very pleasant and in a short amount of time we we driving off the lot. Great experience here and with Dan in particular!
LJ
Aug 20, 2021
5
Highly recommend! Great service and answered all my questions with no hesitation. Very thankful for Joey Ramirez and Christina Tapia they spoiled me and I’m forever grateful!
Felicia Lockhart
Aug 19, 2021
5
Very helpful staff. Ask for Quinn Borders if you are looking for a vehicle there.
Sean Wilson
Aug 8, 2021
5
8/4/21 I drove home my first new car in 17 years. A few things have changed in cars in that time! Michael Ramsteter was my sales consultant. Great experience. He walked me through the differences in the RAV4 models and helped me pick the one that will meet my needs the best, a RAV4 Limited Hybrid. Once picked, my car was coming from Japan, Michael kept me up to date on the car's progress to the US and then on to Colorado. I got a good value for my 17 years old Toyota Highlander. When I sat down in my new car with Michael, it was sparkling! Michael walked me through the numerous new features and helped me set things up, sync my phone, etc. All of this was greatly appreciated. This is my new Toyota dealership and where my car will receive service in the future! So delighted! I will recommend this dealership and Michael Ramsteter to friends and family!!
Karen
Aug 7, 2021
5
We couldn’t be more pleased with the purchase of our 2021 Toyota 4Runner. Every person we dealt with from internet sales,finance,business, and especially John in sales was amazing. We flew in from out of state and wouldn’t hesitate to purchase a vehicle from here again.
Elizabeth Docken
Aug 5, 2021
5
Mountain States Toyota Aug 3, 2021 Larry Hall and the Mountain States Toyota team including Ryan and Tim were FABULOUS!! THIS was THE BEST car buying experience we have ever had! It was TRULY a PLEASURABLE experience!! ZERO STRESS and 100% transparency from our first phone call. ZERO markups and ZERO hidden fees!! Larry's communication was quick and he was on top of EVERY detail! He got back to us ASAP on every question we had and it was a TRUE PLEASURE to work with Larry and the team at Mountain States Toyota. We HIGHLY recommend Mountain States Toyota!
Carolan
Aug 4, 2021
5
Juan Casillas me ayudo en la venta de mi Tacoma. Los recomiendo que compren su Toyota con el. La Tacoma que compre es un sueño mio que se logro.
Alexis Hernandez
Aug 4, 2021
5
Steave has help us on our new Toyota , because it has been a great experience from start to finish with steave, we are purchasing another one from him. Thanks steave for all your hard work for us.
Honest Heart
Jul 30, 2021
5
Paul Axt was my Sales Consultant at Mountain States Toyota and he did a great job of getting me the car that I wanted. And the color I wanted! He went through the process of what I wanted on the car and what make I was looking for. He explained all the paperwork and the process of purchasing the car so well that I could understand it. When I got the car with all the modern conveniences, he went through everything and explained what they were and how to operate them. I am an older woman and I really appreciated how well he took care of my purchasing a new car!
Sally McDonald
Jul 27, 2021
5
It was nothing but Great, Great Customer Service from Entry to Exiting. Thanks. Also parts gave me a price check for future add on.
William
Jul 24, 2021
5
I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen with my less than perfect credit. They didn’t make me feel judged about my situation, which I really appreciated. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment for me the next day to have the car looked at. The fact that she took the time after hours to get back to me and address the problem really put me at ease. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any other issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! And to be clear, I don’t blame them for what happened. But I do greatly appreciate their efforts to rectify the situation and make sure that I was completely satisfied with my purchase. I personally work for a company prides itself in customer service, so I know what good customer service looks like. And it was really nice to do business with a likeminded company that truly values their customers. I will definitely be back when it’s time for a new car.
Julia Aaron
Jul 22, 2021
4
My husband and I came in looking for a dependable vehicle on a budget for our family. Carl and the entire staff were extremely helpful in guiding us and accommodating our needs. We were also greeted by my former colleague Travis which put the cherry on top of our experience! Overall, I give our experience a 10, and would consider purchasing another vehicle and recommend friend and family to this dealership.
The Sapps
Jul 17, 2021
5
Everything about this establishment makes me smile. I love how personable all their associates are. we recently were in the market for a new vehicle. We previously purchased a vehicle from them in 2019 so it was a no-brainer to reach out again. We had an appointment for 1 pm and ended showing up early. we were immediately greeted by Trey Hughes. Mr Hughes was amazing from the time we walked in to the time we walked out. He was very informative and answered all our questions and concerns. Our overall experience was beyond!!!! I will never go anywhere else.
Rebecca Myers
Jul 7, 2021
5
I love this dealership. Everyone I deal with here is amazing. They are all friendly and helpful. The dealership is clean and efficient.
Lauren Winarski
Jul 5, 2021
5
Completely professional! Easy to get in & out. Nice, clean waiting area. Will return again soon.
Janna Jones
Jul 4, 2021
5
From beginning to our purchase day, Mountain States Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our Prime above the MSRP. That alone says it all; they are not into gouging and making a few extra dollars from their customers. The sales staff, especially, Michael Ramstetter, the person with whom we had the most communication, communicated every step of the way and could not have been more patient or informative from the beginning to the hours he spent with us the night we purchased and picked up our car. I've bought many cars and had many interactions with dealerships over my long lifetime, and none have compared in quality to this one now.
als
Jul 3, 2021
5
We’ve been doing business with Jim at Mountain States Toyota since 2013. We just bought new truck with him and he is pheromone all as always. Jim goes above any beyond for anyone that walks into the dealership.
Cydney Rios
Jul 3, 2021
5
Great experience, placed an order for a Tacoma. Unfortunately, due to the current car inventory it may take some time, but Nick Kramer was great to work with and helped me through this new process.
Chad Rhoades
Jul 1, 2021
5
I stopped by and looked at RAV4 with my girlfriend, Chris Ellerbrock was exceptional. He did an amazing job helping me and my girlfriend. Thanks Chris!
Charles Ohl IV
Jun 30, 2021
5
Bought a Tacoma there for our father for his birthday. Sheridan the sales guy is an awesome dude to work with. I actually just ordered another Tacoma from him and I would recommend Sheridan to all my friends and family!
Jaime Cervantes
Jun 29, 2021
5
2nd vehicle I've purchased from mountain states. It's truly the only place in Colorado to buy a Toyota. Dan Healy(sales) Ben Janzig(internet sale's) and Paul Floistad (financial) were my helpers. I received great service and the rest deal,again. Thank you Mountain States.
Victoria Linehan
Jun 29, 2021
5
the service and people are fantastic there.
Kim Bilderback
Jun 28, 2021
5
Well this experience was not well I had the technicians look at the electrical part of the drivers seat. Well when I went in you could teach down to adjust the seat. A part had come off when they were done you could put your hand on the electrical panel they had ripped further apart. Now part my fault fir not looking before I left I found this half way home. For the lumbar support Very disappointed in the technician
Kathleen Kropf
Jun 24, 2021
5
Juan Casillas y Joey Ramírez me ayudaron en la compra de mi Toyota Tacoma Pro. Se los recomiendo se andan en busca de un auto.
Jose Hernandez
Jun 22, 2021
5
Paul was great from start to finish, not pushy at all.
Alexus R
Jun 18, 2021
5
I have been to Mountain States many times in the last 18 years and it is always a good experience. This time having to wait over 2 hours was a bit distressing.
Fred Gaglia
Jun 18, 2021
5
I just bought a Toyota 4 Runner this week at Mountain States Toyota and I cannot express what a great experience we had. John Saldivar is an Excellent Sales Associate. He is very knowledgeable and gave us his full attention throughout the process of buying our new vehicle. Andy in finance was also extremely frienfly, professional, and very knowledgeable. We will definitely refer friends and family to Mountain States Toyota!
Rhonda Pylican
Jun 17, 2021
5
What can I tell you? 1. Best dealer in town 2. Nice salesman 3. Outstanding service overall
Thinh
Jun 16, 2021
5
This is the third vehicle I bought from the Mountain States Toyota Dealer. What can I tell you? 1. Super friendly 2. Very helpful 3. Fantastic salesman Just come and see for yourself.
Dcn.Thinh
Jun 16, 2021
5
The only issue was that the technician left excess fluid in my engine compartment.
Narvis Moye
Jun 12, 2021
5
I had been searching for a while to purchase either a new or used Toyota Tacoma. A used one that fit my parameters came up at Mountain States Toyota. I had heard good things about MST and had used a different Toyota dealer for other purchases. That "other dealer" who I had purchased several vehicles from gave me a very low offer on my trade. MST gave me a very fair offer on the trade and a fair price on the used Taco. But beyond price, it was the buying experience. Chelsea, the internet sales rep, was quick to reply and get me going. Initially she set me up with Jake, but I arrived early and Jake was buy, but Jake kindly referred me to Carl. Carl Porretti did a wonderful job. I had a special request to drive the truck to my wife who could not come with me on this visit and he was more than accommodating and gave me the green light and time to make it happen. Carl was friendly, straight-forward, and fair in our discussions. There was an item that Carl took the initiative to ensure that the lead used car service manager would correct and connect with me the next business day -- my purchase was on Saturday. So far, MST has earned my business and Carl was key to that experience.
Larry Jacobs
Jun 12, 2021
5
Fernando has always gone above and beyond to take care of me. I have now gotten my daughter to take her car to him.
Patricia A Sims
Jun 11, 2021
5
In the process of purchasing a New Prius Prime Limited I was very please with professional and honest approach. I was happy with the test drive and the trade in value of my car. The problem was the Prius had a white inter. Michael Ramstetter went out of his way and located the same car with black in Boulder and made a trade with them. The outstand part was that he drove to Boulder for the car and I picked it up the next day. Other car dealers that I have done business with in that past would never have done any thing like this!
Bill DeBus
Jun 9, 2021
5
We live out of state and needed a car quickly! We were waiting outside when Larry arrived and got the deal done quickly so we could get back on the road. Paul in Finance was great too!
ACW
Jun 7, 2021
5
I had an unexpected issue come up with our car. I was able to drop it fr and it was repaired within 24 hours.
Michael Cline
Jun 5, 2021
5
Very knowledgeable. Answered all my questions. Made the process as easy as possible.
Sandy Avsec
Jun 2, 2021
5
I highly recommend Mountain States Toyota. Very professional sales snd finance team that are dedicated to helping the customer. They have up front pricing, no dealer fees and the buying process was easy and efficient. Best experience I have had buying a new car.
Lisa Lunger
Jun 2, 2021
5
Great experience. In and out on time. All the work was done correctly.
Don Perry
Jun 2, 2021
5
Excellent customer service nice location with great amenities while they perform maintenance. Sales are awesome too. Thanks for a carefree visit guys and love the Tundra.
Christopher Sylvia
Jun 2, 2021
5
Awesome customer service from when I bought my Tundra July2020 to to my 10k service today. Thank you all, I could not be happier with a dealership. V/R Tundra Owner
Antonio Juarez
Jun 1, 2021
5
I just completed a second purchase for a Toyota Highlander hybrid from this dealership a few years apart and must say I am even more impressed the second time around. I live in the mountains of Breckenridge, so purchasing a car can be difficult when the best options are located 90 miles away. After diligent research and a few heartbreaks with vehicles being purchased at lightning fast speed, I knew I needed to up my car purchasing game, so I immediately made an appt to test drive my desired vehicle the second I saw it online. With the help of Phoebe, I was connected to my own sales man, Joey Ramirez, who had the car prepped, pulled and ready for me to test drive promptly at the time of my scheduled appt. Once I decided to purchase the car, I didn’t make it too easy on Joey, as my partner and co buyer wasn’t at the dealership or even in town. Not a problem however, as Joey happily let me complete my portion of the purchase to secure the vehicle and then made arrangements to have the car detailed and moderately repaired before final pickup. Long review I know, but the story doesn’t stop there as Joey even drove up the remaining paperwork to Breckenridge since it was becoming apparent it would be difficult for us to make it back down there- a customer service move unlike any I have experienced while buying a car. Mountain states comes highly recommended from both my most recent car buying experiences and I have already been sure to refer any friends in the market in their direction. Thanks Joey!
Ashley Lutts
May 31, 2021
5
Peter was my dealer rep. He did a great job taking care of us I would highly recomend him to any one wanting a Toyota.
Tony Joseph DeLorenzo
May 31, 2021
5
Randy Hendricks has customer service like no other representative I had seen in my car shopping experience! He was respectful of our time, space and needs. There is a reason why this dealership is low on inventory and people buy from them.
Randy Hendricks
May 31, 2021
5
This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!
Stephen Vidano
May 29, 2021
5
This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!
Stephen Vidano
May 29, 2021
5
Chris Ellerbrock is the best he is very professional, knowledgeable, friendly, and hands on every way possible. He went above and beyond for me from the beginning to the end of my purchase. I really appreciated how he cared more about my needs and safety then just selling me a car. He has provided me with the best service I have had in a very long time. If anyone is in need of a vehicle Chris Ellerbrock is the best. Thank you so much I couldn’t be happier. This experience was life changing all because you ROCK!!!
Teneshia Smith
May 28, 2021
5
Very satisfied with repairs. I was surprised that front brake pads last so long. Toyota has the highest quality parts. I will always stay with Toyota unlike other brands.
Shelley Sikorski
May 28, 2021
5
This was the second car I bought from Larry Hall. The process is always easy and no pressure. I will use Larry again whenever the need arises.
Ryan
May 24, 2021
5
Fast, friendly, honest service. Way to go John Saldivar and Mountain States Toyota for helping me buy my first new car ever! I felt safe and confident with this staff!
kjd
May 22, 2021
5
I was very disappointed the windshield glass repair guy was nowhere to be found. That?s one reason I service my car there. But Fernando is awesome as always.
Quinn Porter
May 22, 2021
5
Brought car in for 40,000 mile service, including rotationof trires and alignment.
Richard Weissman
May 20, 2021
5
the staff be it from reception to service advisers are knowledgeable and professional
Louis Grilo
May 18, 2021
5
Great service, clean, friendly, affordable I have recommended them to my adult children and friends. One of my adult children purchased a new car from them because of my recommendation
Nancy
May 18, 2021
5
did a fabulous job in my Rav4 and faster than anticipated...thanks so much
Mark Dhainin
May 17, 2021
5
I?ve always been able to get my car right in when it needs service. I appreciate how they let me know there recommendations but don?t pressure me into additional repairs.
Ann Carver
May 17, 2021
5
Well, it stated back at the beginning of November. I walked in and bumped into Pat. I have shopped for 5 cars before this. I am not an expert, but I know when someone is being pushy and just dying for a sale. Pat was awesome. He let me pick and choose and change everything I wanted on my Camry. He told me it would be about 4-5 months. Things have been backed up for COVID. As the time ticked by I continued to wait and worry. about 60 days in Pat called me and let me know the process was bleak and Toyota had yet to pick up the order. Pat stayed in contact with me monthly to ensure I knew the minute it was picked up by Toyota. Come February the order still hadn't been picked up. Pat Allowed me to make a color change and add some last minute details I had come up with. It was finally accepted. He kept me in the loop the entire time and never once left me feeling like I was just in limbo. The car came in and he cleaned it up and stayed late to ensure I could pick it up that day. I love Pat for all he did. I think the guy went way above and beyond for me.
Alexander Stewart
May 17, 2021
4
The Sales Guy was Awesome (Jim Gallegos), he keep his cool even when I made things difficult, I would have liked a little more price flexibility since this was my 4th Vehicle purchased from this dealer. Filling out all the paperwork is not necessary, my SSN to run a credit check is all that is really required these days. This process needs to be streamlined.
Mr.Zero
May 16, 2021
5
Bobbi has always been fantastic!
Julie Pham Moon-Murray
May 15, 2021
5
The service was performed in timely manner and everything that was done was explained to me well.
Lee Grove
May 14, 2021
5
They were very helpful in helping me secure the car I had come for and explained my options very well with my financial options.
Nicolas Wright
May 13, 2021
5
Service was performed and always professional and done earlier than expected
Leslie Aki
May 13, 2021
5
Easy check in process. They have a good waiting area to hangout in. Washed the truck and everything for me.
Brenden Bombard
May 13, 2021
5
This was my 3rd vehicle from Mountain States Toyota and my 2nd with Doan Vu, Doan is so considerate and so helpful! Love this dealership!! Service is always pleasant too!
Mercedez
May 12, 2021
5
Doan Vu is the ABSOLUTE BEST! Just got my 3rd vehicle from Mountain States Toyota yesterday and I always have a great experience with them!
Mercedez Rojas
May 12, 2021
5
It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.
Phillip K
May 11, 2021
5
Purchase was easy and felt appreciated as this was our third purchase from them .
Nancy Lindholm
May 11, 2021
5
I came in today knowing that I NEEDED to drive out with a vehicle. I wasn’t quite sure what exactly I was looking for but Joe, he went above and beyond, pulled up all the cars in my interest, was straight forward, no bs, and didn’t try to sell me something I didn’t need. He definitely knows what he is doing, and is dang great at what he does. I do not ever write reviews but man, this man deserves twenty stars. Joe if you read this, stay woke!!! You the man. Lol.
M to the G
May 4, 2021
5
I want to give Kudos to Joe Solis at Mountain States Toyota. He gave excellent customer service. I felt like family walking in the dealership. He made the purchase process simple and so easy for such a big purchase for myself. I have always bought my cars from Mountain States Toyota and always will. Great job on the people skills you coach teach and train your Sales consultants.
Stephanie Hernandez
May 3, 2021
5
After dealing with another dealship for years we switched to Mountain States and are very impressed with the service.
Colleen Hayer
May 2, 2021
5
Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.
Harvinder Singh Virk
May 1, 2021
5
Good customer service. They do a great job of keeping you informed on the status of the work.
Sally Bruns
Apr 30, 2021
5
carrington was great! he helped out a lot!
Megan Dekker
Apr 30, 2021
5
Dylan Batch was incredibly helpful, and insightful to get me the right vehicle to fit my needs and budget. Highly recommend him.
Christopher Ryan Hollis
Apr 30, 2021
5
Great service, very nice experience!
Shirley Ponce
Apr 29, 2021
5
Prompt service Knowlege. Customer service.
Jim Mathews
Apr 29, 2021
5
I had a problem with a tire on my 2020 RAV4. I called Mountain States Toyota and I got great service ( a new tire!) and I didn’t have appointment. The Service Department was busy but they fit me in quickly! Thanks to Jesse! I highly recommend MST for service done professionally and kindly!
Pat Murray Tomcho
Apr 28, 2021
5
Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.
DavidL
Apr 27, 2021
5
Larry made us feel comfortable with our decision and gave us all the information we needed. He was straight forward, friendly, and great to work with.
GL2021
Apr 27, 2021
5
Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.
DavidL
Apr 27, 2021
5
I worked with Joe Solis. Joe was so great! I have never had such a great buying experience. He put no pressure on me to buy like other salesmen at other dealerships. He listen to what I needed and wanted. When I buy another car I will be looking for Joe to help me. You can’t go wrong with Joe!
Ashley Smallfoot
Apr 27, 2021
5
Easiest car buying experience I have been through thanks to Jimmy G... He was kind and pleasant to deal deal with.. Will return for any other vehicle needs..
Amanda Beckwith
Apr 26, 2021
5
Best Dealership for Toyota’s in the State!!! My Mother Picked up her 2021 Offroad 4Runner this morning and had the BEST service by Chris Ellerbrock! We’ll definitely be back for any future needs for my Tacoma and her 4Runner !! I highly recommend Chris E. Hands down!!!
Shelby-Ann Sharpton
Apr 24, 2021
5
Quentin’s new G-Ride! Thanks for all the help Joey Ramirez!
Mario Nicole Moscoso
Apr 19, 2021
5
I worked with Michael, Jesse and Matt to buy my first car and had a great experience. They made sure my questions were answered and had great teamwork and communication amongst themselves. Glad I bought my car here.
Milena Sanchez
Apr 16, 2021
5
I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!
Chris
Apr 16, 2021
5
Awesome team! I will never go anywhere else!
Randi Cass
Apr 14, 2021
5
My wife and I met Quin when looking for a car. He was completely friendly, engaging, informative, and helpful in every way. He genuinely wanted to find us the best car for us- even when that meant buying from someone else (my wife's back is messed up, and for some reason, the Toyotas killed her.). If you want the best car sales experience you can imagine, check Quin out. You'll be glad you did!
John Maeda
Apr 12, 2021
5
Buying a Tacoma from this dealership was quick and easy. I had expressed interest in the vehicle online. Dan pulled it up when I got there and let me be to check it out. Once I made a decision, the rest of the process was streamlined by the efficient staff at the dealership.
Sam Smith
Apr 11, 2021
5
I really enjoyed working with John Saldivar!! Very nice and respectful man! Knows how to work with his customers very well! I think he should be promoted to manager or some higher position because he is so good at what he does and he is such a hard worker! I commend his hard work and being so patient with me and my girlfriend when we were sold a Jetta that was having overheating problems and they immediately helped me and my girlfriend get into another vehicle asap! I'm very happy with our selection of the 2013 Hyundai Elantra GLS! It is so much more faster than the car we had before and is very reliable as well! I think this is perfect for my first actual car! with such low milage as well! They really work with you as a dealership! I recommend asking for John Saldivar! He really works with you and is super kind!! Although I unfortunately don't recommend working with Jesse Shearman, yes he did work twice with us he just doesn't have the best come across when it comes to sales. I've only worked in sales for 2 years but I know that is not how you treat a customer / sell your car warranty. I get it your trying to make commission off selling the car warranty but you don't force it on your guests I'm sorry but that's how you scare the customer off / make them less interested. He also had a cocky attitude about anything tbh! i mentioned "Wow I'm glad I got a reliable Japanese vehicle! " and he said "Um actually, it's a Korean vehicle!" with the most cockiest way he said it back. It came off as a "know it all" attitude and I did not appreciate that and it was super immature. Also when he was making remarks about the Jetta saying, "Oh now are you listening to your friends who have a reliable Jetta" and "Don't be surprised if you bring your vehicle back in 6 months". You want to treat your guests how you would want to be treated and that's exactly how John treated us! :) Other than that it is a great car place and I love them and what they stand for! I also really appreciate how the car lady upstairs really was patient and worked with us as well! took 6-7 hours of waiting but it was all work it in the end! Thank you again! -Brian and Nadia
Brian
Apr 9, 2021
5
Leaving this review solely for my wonderful experience with Addison! He was super helpful, honest, attentive to my texts, and very upbeat. Also, when I expressed concern over cost, he ensured to keep the rates more reasonable. Made my day! Overall, Mountain States Toyota charges out the a** for their services, but they do quality work. So, Addison’s help with the price tag was most appreciated!
Heather Laski
Apr 7, 2021
5
Bought a 2019 Toyota 4 Runner Nightshade and absolutely love it!
Debbra Trevino
Apr 6, 2021
5
Work with Carl...he is amazing!!
Shannon Weishaar
Apr 4, 2021
5
What a great experience! Doan Vu has wonderful customer service skills! He showed me every vehicle that I was interested in. He even ran back and forth for different set of keys and stayed past his ending shift time, just to make sure I was satisfied with my purchase and got into the perfect vehicle for me. The thing I enjoyed most about Doan Vu is that he was fun to work with and has a great sense of humor! He was honest and explained everything to me. Thank you, Doan Vu for such a great experience!
Amanda Gurule
Apr 3, 2021
4
We worked with Dan Healy in sales. Travis was also helpful online. The experience was good. Everyone was patient and professional. Hopefully the used vehicle we purchased will be good in the long run.
John P
Apr 1, 2021
5
I just bought my first car today from Dan Healy things could not have gone smoother. I was worried about the process of buying my first car, but Dan and his team made me feel like I was in safe hands.
eforbesy
Mar 26, 2021
5
Recently went there looking for a Toyota Rav 4 and had an awesome experience! Michael, Jesse and Matt were super helpful and were always looking out for our needs in our car. The car drives super well, is well taken care of, and we love it!
Quinn Schulz
Mar 24, 2021
5
I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this markup. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.
Bryan Felz
Mar 24, 2021
5
Good purchase experience last year, good service experience last year and today.
Steve Blackwell
Mar 22, 2021
5
Very nice & informative. My vehicle was done quickly.
Jill Serani
Mar 22, 2021
5
They were great to deal with all the way around! Fair pricing and amazing customer service.
Debbie Murphy
Mar 22, 2021
5
Life’s too short to waste time on the empty promises, bait-and-switch tactics, and zero-sum negotiations engaged in by many mainstream car dealerships. Car-buying should be super-easy, right? I mean: I have money, you have vehicles - let’s just do this. Well, the dealers in my hometown haven’t figured out this simple concept, which prompted me to seek out Mountain States Toyota. On a map, Mountain States is 1000 miles away from my home, but where it counts - high integrity and mutual respect - we’re basically neighbors. Chelsea White and Michael Ramstetter went above and beyond to make purchasing my new 2021 4Runner smooth and hassle-free, and they remained customer-centered throughout. Through a small handful of emails and phone calls, they communicated promptly and clearly, committed to specifics of my selected vehicle, and kept me advised on that vehicle’s projected arrival timing. On purchase day after I arrived at the dealership, we finished everything up in about an hour and I was on the road. Good people. I’ll gladly seek them out next time I plan to buy a Toyota.
M Gregory
Mar 22, 2021
5
We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!
Jessica
Mar 22, 2021
5
No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.
LMiller
Mar 20, 2021
5
Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.
Ryan Ashley
Mar 19, 2021
5
Very happy with Mountain States Toyota and my salesman Carl. Was planning on just test driving a new Corolla thinking I wouldn’t be approved till another few months but he was able to get me the payment I wanted and get me into a 2021 Toyota Corolla. I am still in shock...thank you!!
Jace Sanchez
Mar 18, 2021
5
Very helpful and timely in taking care of my car repair.
David Hartman
Mar 16, 2021
5
I recently was in late on a Saturday when most all sales reps were tied up and unable to really help when I was approached by Doan Vu. Immediately Doan was very attentive, even well he was working with his current client. He was very knowledgeable and honest and reassured all my doubts. He went above and beyond by making sure I was approved and in the vehicle I wanted by Monday evening. I will always recommend and use Doan as sales rep going forward. Mountain States is lucky to have a gem like him.
Theresa T
Mar 16, 2021
5
Very helpful and easy experience!
Carina Stebbins
Mar 12, 2021
5
The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have.I will surely return to do more business!! The whole team was great!
J Kauer
Mar 12, 2021
5
Very pleasant experience Chris Ellerbrock helped me find the perfect car and was very helpful answering every question I had and after buying the vehicle he helped me setup the Toyota app 10/10 would come back n buy another vehicle from Chris!
Tory Jackson
Mar 11, 2021
5
The team at Mountain States Toyota all worked very hard to insure that I would be totally happy with my purchase. My salesman Larry paid close attention to my wants and needs and paired me up with a most exciting vehicle. I love all of the options on my new Tacoma. Robert in finance thoroughly explained everything in detail and made this a very enjoyable experience. I’ve been going to Mountain States Toyota for twelve years. I have never had a problem.
George Hawk
Mar 8, 2021
5
Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!
Tammy McEntee
Mar 6, 2021
5
We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!
Brad Swaim
Mar 1, 2021
5
Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!
Jennifer Meader
Feb 28, 2021
5
Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi
Joe Lantz
Feb 23, 2021
4
Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!
Jill R
Feb 23, 2021
5
Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!
Norman Roger
Feb 21, 2021
5
Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.
Shana Kelly
Feb 18, 2021
5
Amazing service and selection, run by true professionals.
Tom Ramar
Feb 17, 2021
5
A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.
Rebeca Sellers
Feb 16, 2021
5
Great place to take your Toyota to get services at.
Terry Long
Feb 15, 2021
5
Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.
Therese Brown
Feb 12, 2021
5
Very friendly! They gave me a great deal!
Tyler Brewer
Feb 11, 2021
5
Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!
Matt Semcken
Feb 11, 2021
5
The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.
Happy Customer
Feb 10, 2021
5
Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!
Nicole
Feb 6, 2021
5
Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!
John Wann
Feb 4, 2021
5
Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.
Christy Natcher Williams
Feb 3, 2021
5
Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.
MRM
Feb 2, 2021
5
Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.
Brian Burroughs
Feb 1, 2021
5
Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.
April Zaura
Jan 26, 2021
5
My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!
Danielle DeHaven
Jan 24, 2021
5
Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.
Cotton Gail HobbsAsh
Jan 24, 2021
5
Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.
Gary P
Jan 20, 2021
5
First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!
Jason Wentworth
Jan 16, 2021
5
I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!
Chris
Jan 14, 2021
5
THEY ALWAYS TAKE CARE OF ME
Skip Murphy
Jan 11, 2021
5
Service done on my car very helpful and professional. Thank you for a great job
Debbie Raia
Jan 11, 2021
5
Chris did a good job for us
Michael Rowland
Jan 9, 2021
5
Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST
Cindy Johnson
Jan 9, 2021
5
Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!
Kate Silbaugh
Jan 8, 2021
5
Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.
Glyn Bennett
Jan 7, 2021
5
Fast and efficient. Friendly, helpful staff.
Debbie Johnson
Jan 5, 2021
5
I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.
Matt
Jan 4, 2021
5
Excellent service department, fast and efficient. Friendly, helpful staff.
Jim Hawkins
Jan 2, 2021
5
Excellent customer service!
Liz Critchfield
Jan 1, 2021
5
Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.
Nicole Solano
Dec 31, 2020
5
Great service and great people. Very low pressure which is great for new buyers.
Ryan
Dec 31, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Mountain States
Dec 31, 2020
5
Carrington was great to work with!
Zach Miller
Dec 29, 2020
5
Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!
Bob Conger
Dec 29, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Andrew swarm
Dec 29, 2020
5
Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.
Nordo531
Dec 28, 2020
5
Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.
Nicole Rutland Bordwine
Dec 24, 2020
5
Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.
Tricia Taylor
Dec 23, 2020
5
Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.
Alicia Ellsworth
Dec 23, 2020
5
I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.
Dodie Ownes
Dec 22, 2020
5
Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill
Patrick Ericsson
Dec 22, 2020
5
I bought a Highlander at Mountain States Toyota from Peter Simoneau. He provided all the information I needed and I felt he was committed to helping me find the car that would best fit my needs. There was no pressure and no shenanigans. He made it easy! I would definitely buy a car from him again!
Great sales people
Dec 22, 2020
5
Easy to get to location. Staff is friendly.
Debbie Gomez
Dec 19, 2020
5
What a perfect experience. Flew in from out of town to move here. Did the agreement to pick it up at a designated time. I arrived at the dealership where Matt met me. Car was ready to go in the delivery spot. Professional all of the way. Finance department was awesome too. Thanks for a wonderful transaction and a new ride. Highly recommend them.
Eric Seedman
Dec 18, 2020
5
Very polite and this is where I always go.
Cathy Corrigan
Dec 18, 2020
5
Shout out to Chris Ellerbrock! This was my first experience with Mtn States Toyota, Chris was a fantastic point of sale for my new 4Runner. Never any pressure, so easy to communicate with and honest! I'm now a loyal customer.
Jill Brooks
Dec 14, 2020
5
Working with Mountain States Toyota to buy my new 4Runner was a pleasurable experience. Larry Hill made the transaction very strait forward and simple and was a pleasure to work with. I have found my new "go to" dealership for Toyota purchases (which there have been many over the past 20 years).
JQ
Dec 14, 2020
5
Always a good experience !,,,
Mark Gurman
Dec 10, 2020
5
Jake was a great salesman and the transaction was so smooth. I went in with pre-approval and I got the car I wanted. I will use them again!!
Kym Isear Nadal
Dec 6, 2020
4
Doan Vu was nothing short of the nicest person to work with. When our test driving car ran out of fuel, Doan rushed over and helped us out immediately, and was always extremely kind. The subtraction of one star is because when we told the dealership our car didn't have gas, one of the employees simply told us we "must be mistaken" without checking -- and what do you know, we were stranded on an incline with no gas 6 blocks later. I do not know the name of this particular employee, but this was not Doan or his fault. The receptionist was very nice as well.
keith
Dec 6, 2020
5
great service, excellent people 👍
Dewi Robinson
Dec 5, 2020
5
I recently purchased a 2021 Toyota 4Runner, and I couldn't be happier with the entire process through Mountain States Toyota! I initially reached out online with questions and dealt with Chelsea. She scheduled me a test drive where I met Seth. By the next business day, I had reached out to Seth to let him know we were ready to move forward with the purchase. They installed the remote start and we were able to pick up the vehicle within a few days! We went through the finance side with Paul, and he was great. We were very happy with Chelsea, Seth and Paul. They were helpful and friendly. I have already suggested Mountain States to a few friends who are looking to purchase Toyotas. They have the best selection in the state and you can't beat the service!
Kim Apostol
Dec 3, 2020
5
I've been a customer/fan of the service dept in the past. But just got my new Highlander from Mountain States and the sales team was fantastic. I highly recommend them to anyone looking for a new car.
Joan Sturgeon
Dec 2, 2020
5
Great service and staff. Appreciate their knowledge and sincerity with customers.
Kathy McLeish
Dec 1, 2020
5
Carrington Latham is an amazing salesperson!!!
Larry Antonio
Nov 30, 2020
5
very easy car buying experience, no pressure, very informative. Peter Simoneau was my sales specialist, and it was awesome!
Pat
Nov 30, 2020
5
Steve was very helpful in helping me pick out a car earlier this month. Highly recommended.
Darun Ouy
Nov 28, 2020
5
My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.
Dsutton
Nov 26, 2020
5
service is great, people are awesome!
Jack Kesterman
Nov 25, 2020
5
Jimmy Gallegos at Mountain States Toyota was great. Fast, easy, no BS. Stayed late at work to coordinate getting my new truck home.
Adam Moore
Nov 25, 2020
5
They are very confident in their knowledge of the vehicles they service . Also easy drop off and pick up of your vehicle.
Lauryn Cummings
Nov 24, 2020
5
We got great service! Friendly and quick. Drove off the lot in my dream car. Thanks Mountain States Toyota.
Jodie Cowell Kern
Nov 23, 2020
5
They had the exact vehicle I was after with every feature I wanted. I waited for 3 years to buy this car until I found the perfect one. The sales people weren’t harsh or aggressive. They were incredibly helpful and supportive in my purchase. They went above and beyond helping me with financing and making sure I could go with the credit union I wanted to. So impressed with this dealership. I have even reached out to them about the car after the fact and they were helpful in answering my questions. I recommend this dealership completely
Elizabeth Foley
Nov 21, 2020
5
It is great experience purchasing a vehicle from mountain states Toyota. No rush, attention to detail.
Vikram Reddy
Nov 19, 2020
5
Quick and easy stop in today to get routine maintenance.
Riley Breiner
Nov 18, 2020
5
Trey was awesome. I bought a RAV4 last Wednesday. He was pleasant and easy to work with, and he has followed up with me to make sure that I am happy with my purchase. And...I am happy. I love this SUV!
Kelli Matthews-Wood
Nov 15, 2020
5
A truly different car buying experience. Mr. Doan Vu will help get you in the Toyota you want. Professional, responsive, no pressure dealership that works as a team to deliver an amazing experience. 5-Stars
Julie Powers Stencel
Nov 9, 2020
5
Thank you Sean Kramer and Christian for helping me with surprising my mom with a car. You are amazing, friendly and easy to work with. You rock!
Jamie Ball Powell
Nov 8, 2020
5
Doan Vu was awesome! What can I say great sales person and even better guy, easy to talk to and didnt push me into a vehicle that wasnt of interest of me! Overall great experience for me and I will be going back once im ready for a trade in. Thank you Doan Vu the vehicle is awesome P.S. Doan Vu is a bit of a jokster that keeps the room full of energy
Rick G
Nov 8, 2020
5
We went to Mountain States Toyota looking for a nice daily driving smaller vehicle like a Camry. Found one we liked and bought it, so pretty simple. The sales man was Chris Ellerbrock and was super knowledgeable and made the whole transaction go very smoothly. A+++ for this dealership the whole team down there is awesome!!😀
Cody Chapman
Nov 3, 2020
5
I bought my first dealership car here, and I have to say I would never go anywhere else. They go to the full extent to satisfy their customers. I believe our sales guy name was Nick Fuentes and he never once left me confused, or questioning if I’m making the right decision. Every question I had, he had an answer for. And if he didn’t have the answer. He went out of his way immediately to get it solved. I would recommend everyone that goes here ask for Nick. He was absolutely amazing. I’ve read reviews about people’s bad experience with customer service. They were talking to the wrong guy. Next time you guys need a car go in and ask for Nick Fuentes. You will not be disappointed. Thank you mountain states for the experience. We will return.
Austin Braswell
Oct 29, 2020
5
Nick Fuentes was super nice, helpful and extremely patient while I picked out my car. He was insightful and was willing to answer every question I had!
Jordan Peterson
Oct 29, 2020
5
Denver Colorado Mtn States Toyota sales consult Jim Gallegos. This is the 3rd vehicle I've purchased from Jim. I appreciate his style & product knowledge. In & out very reasonable. That's why I keep going back to him.
Great sales from Jim Gallegos
Oct 29, 2020
5
Staff is very patient with questions. The service department explained every detail of the work to be done so I would fully understand. Thanks for the patience and professionalism after getting off a 12hr work shift!!!
Mike Blair
Oct 24, 2020
5
I would like to give recognition to Chris, I spoke with him about buying a 4runner. At the time he did not have a vehicle I was looking for. After several weeks of searching I got a follow-up call from Chris letting me know that if I had not already found a vehicle he had one that had everything I wanted on his lot. Chris made this one of the easiest car buying experiences I’ve had. I would recommend seeing Chris to anybody that’s looking for a vehicle.
Lesley Otto
Oct 19, 2020
5
I've purchased a couple of cars from Mountain States Toyota in the past and I keep coming back because of the amazing service. Doan is my go-to person when I'm there and he's helped me without fail. If you're thinking of getting a Toyota then I would highly recommend Doan and his services!
Alex
Oct 17, 2020
5
Dan helped me with the purchase of a new Tundra. He was great to work with. I felt he was doing all he could to make the purchase as easy as possible!
Dan Healy
Oct 12, 2020
5
Great product. Nick Kramer was so professional and courteous and was quite patient. He answered all of our questions before we had to ask. Excellent customer service.
Lisa Croteau Rossi
Sep 30, 2020
5
I had an amazing experience with Christian Janzen, he was so patient and kind and took the time to listen to what we needed! I would definitely recommend Mountain States Toyota for all your car needs!!
Leah Shackelford
Sep 30, 2020
5
A big shout out to Nick Kramer at Mountain States Toyota. We had only two days to find the perfect car and thanks to Nick’s kindness and professionalism we drove away in our first ever new car. Nick got us a great rate for our trade-in, a fantastic monthly rate directly with Toyota, and even made special arrangements so my wife could pick up our new RAV4 Hybrid when returning from her vacation with our toddler a week later. The car was ordered and ready when she came directly from the airport! Now that’s service. Nick was incredibly busy selling multiple cars during the days he worked with us, but we never felt neglected and he even checked in with us after we left the dealership. Mountain States Toyota is a great dealership because of its support of great employees like Nick Kramer. Thanks Nick and Mountain States!
Colin Sullivan
Sep 30, 2020
5
Randy Hendricks at Mountain States was an excellent sales rep that helped me find just the truck I was looking for. Randy is a great guy and would recommend him to anyone! Enjoyed my purchase from Randy at Mountain States Toyota!
New Tacoma Purchase
Sep 29, 2020
5
I was very happy with the help from Jim Gallegos. He helped me through the entire process and was kind, patient, and informative through the whole process. Thanks Jim!
Matt K
Sep 29, 2020
5
I want to recognize Sheridan Southerland for his outstanding service at Mountain States Toyota. I recently purchased a Toyota 4Runner there and Sheridan was extremely professional, helpful, and courteous throughout the entire process. I had initially contacted the dealership remotely about a vehicle and the advisor had referred a different sales specialist. When I arrived, Sheridan sought out this individual but they were not available. After finding the right vehicle, Sheridan assisted throughout the process even finding a phone charger for my iPhone. When I later picked up the vehicle everything was in order including pulling off the tires and rebalancing with black letters out. This morning Sheridan showed up at the front door of my house with the 2nd key in hand after the dealership had misplaced it while prepping the vehicle. If you are in the market for a Toyota, I’d highly recommend Sheridan. Thanks Sheridan!
Jon Wright
Sep 27, 2020
4
Overall the purchasing process with Dan H. and Mountain States Toyota was smooth and easy!
Anna
Sep 24, 2020
5
Mr Gallegos was very professional and knowledgeable.
Mr Gallegos
Sep 12, 2020
5
Patrick was really professional and kind. He answered every single question I had, even if I had already asked that question once. He was easy to talk to and didn’t push the sale on us, just made us feel comfortable. Great experience and really happy with my purchase!
Kristen
Sep 12, 2020
5
Everyone needs to go see Doan at Mountain States Toyota. The most incredible experience and customer service, he went above and beyond to help me find my dream vehicle. I would give 50 stars if I could!!!
Dee
Sep 12, 2020
5
A great buying experience, dealt with Joey Ramirez on the purchase of our 2020 Highlander Limited. This company is true to their word when they say "We do everything to ensure you are completely satisfied with your purchase
John Baldin
Aug 26, 2020
5
From start to finish I had a great buying experience with Paul Axt and Jake Baadte. They took care of me and kept me updated through the allocation, build, and delivery of my Tacoma. I looked all over colorado for this specific one and this was by the far the best option for me. I was glad to have been able to give these gentleman my business and would recommend them to anyone.
Great Experience
Aug 26, 2020
5
Great experience every time! Chris was awesome and went above and beyond to make sure my needs were met and that I left happily with my new car! :)
Brittanie Barrett
Aug 24, 2020
5
Easy to deal with, Carl listened to what we wanted, he made multiple suggestions helping us to make our final decision. we would highly suggest Mountain States for your Toyota needs.
Jeff Ward
Aug 23, 2020
5
We just purchased (and financed at 0% interest for 60 months from Toyota Financial) a 2020 Toyota Camry XLE AWD with optional packages. Our overall experience with Mountain States Toyota was very good, however there is some room for improvement. We were called by Christina to say that our car had arrived. When we came to pick up the car, Dan was all ready to do the paperwork. Luckily, I compared the email that Christina had sent detailing the upgraded features with what was listed on the sell sheet on the window of the vehicle. When I pointed that out to Dan, he did research it and said that this car actually came in before the one we were waiting for and didn’t want us to lose out on the $500 loyalty figure that had to be used within a certain period of time. I was upset that Christina did not tell us that before we picked up the car and was also disappointed that Christina hadn’t told Dan and that they didn’t take care of all of those extra elements before we came to pick up the car. It required us to come back another time and spend half a day in order to have those things done. Christina and Dan were very friendly, but should take it up a notch related to the issues I mentioned above. It also would have been Nice for Christina to come see us at some point when Dan was meeting with us. Other than these things, both Christina and Dan were great - and Dan even sent us a nice snack thank you gift afterwards. Andy - who took care of the financing and warranties and extra coverage was very helpful. It would have been useful for Us to have more detailed information with us at that point related to what our insurance covered as we were talking about car insurance coverage, deductibles etc. We appreciated the loaner car that was given to us while we waited for the service, but it was not the same vehicle level that we had purchased. My phone ran out of battery, the 2019 Toyota Corolla (no frills) they provided through Enterprise did not have navigation, and we were a few miles away from magic Toyota and didn’t know how to go back. The service department was excellent related to everything. Mr. Butch who handles leased car returns (we had returned our leased RAV4) accepted a headrest that Toyota was charging us for, wrote a letter confirming this and even called Toyota on our behalf.
Sue Alan Kahn-Goodman
Aug 22, 2020
5
Great service! Everyone makes the experience enjoyable.
Paul Kacynski
Aug 19, 2020
5
Purchased a new Tacoma today. Pete was terrific in helping us. Fast and friendly service
Bob Worthman
Aug 17, 2020
5
Zo was great and very knowledgeable, Lana was awesome. There's a reason they're so busy with an above average quality of staff!
Genny Dobyns
Aug 15, 2020