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Customers
Recent Reviews from Mountain States Toyota
5
Quick, easy, no haggle. Best Toyota dealership I've been to in the State of Colorado.
Matthew Williams
Jul 1, 2022
5
I worked with Dean to purchase my new RAV4 Hybrid and it was the best car buy experience I’ve ever had!
Jeanette Vroman
Jul 1, 2022
5
Wonderful costumer service. Thorough maintenance/inspections of vehicles in every service.
Amanda M. Clemons
Jul 1, 2022
5
Great experience, easy to deal with. I couldn’t believe they had what I wanted, hopefully I can be a long term customer. Thanks for my new truck.
Wile Morghem
Jun 30, 2022
5
Carrington was great during my visit!
Jack Dekker
Jun 30, 2022
5
I had a great experience with Matthew. I walked in to sell my car after being at several other spots with low offers. I really appreciated his transparency and feel really good about the deal I got. Thank you Mountain States Toyota and Matthew!
Bailey Hoadley
Jun 28, 2022
5
Yo compré una tundra recientemente y Juan casillas nos atendió muy bien y dio muy buen servicio, excelente!!
Armando Cacho
Jun 28, 2022
5
Professional and courteous. Paul and Paul are great!
Sean Smith
Jun 27, 2022
5
Paula in sales was awesome to work with, she went above and beyond to get me in my 2017 Tacoma, thanks to everyone at mountain states Toyota , love my new truck.
Randy
Jun 27, 2022
5
Had a great experience with this place. My car was no longer safe to drive and I had to get something new very quickly. Found a used car online and went for a quick test drive. Liked what I say and ended up driving away in my new (used) car that day! Highly recommend for purchasing a new or used car. Can't say enough about my sales dude Joe Solis making the experience a lot easier and helping me navigate the paperwork. Really made the nightmare of buying a car much easier!
Hans Christeler
Jun 25, 2022
5
I had a great experience, and my sales representative Paula worked with me for months and went above and beyond to get me the perfect rav4.
jose bustillos
Jun 23, 2022
5
Came in to just look at the inventory level of Tacomas. Unfortunately when I went in there wasn't any available. But Ethan helped with looking into what was coming in. I found the perfect one I was looking for. And the process started and went so well. I am so excited to have my brand new Tacoma.
Karean Castro
Jun 23, 2022
5
Was happy with my experience and how fast I was in and out of the financing office
Ronny La Mar
Jun 22, 2022
4
My Jeep was sent for warranty service and cleaned prior to taking it home. I appreciated the service.
JKinard
Jun 22, 2022
4
Purchased a used Jeep which they sent out for warranty work and cleaned prior to going home with me. Appreciate the extra service. Thank you.
JKinard
Jun 22, 2022
5
Great service smooth transaction.
Jeremy Hall
Jun 20, 2022
5
Service was quick and outstanding. Very focused on answering my questions and customer satisfaction.
Dan Thill
Jun 20, 2022
5
100% satisfied with our vehicle purchase. From placing the order through delivery, everyone we came in contact with at Mountain States Toyota was very knowledgeable and helpful. Special shout out to Julian, Jake and Matt!
Joel Bender
Jun 19, 2022
5
My experience with Randy from Mountain States Toyota was honestly phenomenal. It was my first time buying a new car, and after checking with everywhere in Colorado Springs when I first called Mountain States it was clear they were going to be the only place to get me exactly what I wanted instead of pressuring me into something they already had. Randy was awesome to work with, and had great communication throughout. My vehicle arrived even sooner than I anticipated, and it was overall such a good experience. I've told all my friends down here that it's worth the drive to go up to Mountain States!
Janelle Rokes
Jun 18, 2022
5
We had a great experience with this dealership. No nonsense , and straight forward sales people to deal with. Recommend them highly.
Charles Carlton
Jun 17, 2022
5
Joe got me my new RAV4 quickly and without any markups, which is all you can ask for in the current economy. Second time buying a car from him and it was even better than the first time. Look no further than Mountain States.
Alex Sardanis
Jun 17, 2022
5
Great customer service and friendly sales associates. Jose was very professional and outstanding.
Tony Turman
Jun 16, 2022
5
Christian was a great guy to work with!! He's very knowledgeable and patient!!
Nina Billinger Corscadden
Jun 16, 2022
5
Great experience with Larry Hall at Mountain States Toyota, thanks! Professional and fast and great service, this was our 2nd time buying a car with them.
Katie S.
Jun 16, 2022
5
I recently purchased a second 4 Runner from Mountain States Toyota and had another great experience. After having initial discussions via email and text with Tom Gorzelnik I had an appointment with Dean McDonald to discuss the ordering process. Dean was great and very helpful and knowledgeable about the ordering process and the likely timing of my vehicle arriving. Dean kept me updated as my vehicle was shipped and arrived which was earlier than originally expected. When I came to purchase the 4 Runner Dean had the accessories I wanted already installed and it was ready to go. I will not buy a Toyota from another dealership in the Denver metro area. Mountain States does a great job with both sales and service. Jason Simmons
W. Jason Simmons
Jun 15, 2022
5
Long story short, I was referred to Michael Ramsetter from a good friend. I met Michael over 2 years ago and have been discussing cars and trucks, testing driving some, bothering him even when I was just in the shop for maintenance on other vehicles. finally after almost 3 years, I made a decision to get a new vehicle and of course Michael was my first call. He kept me informed and immediately contacted me back when ever I had questions. Once the vehicle came in that I was interested in he made it quick and easy, and hassle free! Michael not only has been my sales person, but my friend for the last almost 3 years. We might not hang out outside of the Toyota dealership, but he sure is my got to when it comes to Toyota vehicles etc. He has been the best sales person I have ever worked with over my last 15 years of buying vehicles. Hands down a huge asset to Moutain states Toyota. I even gave him a friend of mine who actually bought a vehicle also. I wish all sales people where more like Michael. He deserves the highest accolades that Toyota can give him. I would even drive across the country to get a new vehicle from him if I needed to. 110% customer satisfaction. Went above and way beyond what he needed to do. Definitely customer 1st mentality no matter what he's doing!! thanks so much and I will for sure be doing business with him again! I even said if he ever went to anywhere else I would follow suit!! Thanks again!!
Andrew Perreault
Jun 15, 2022
5
My husband and I were on a road trip when our car experienced an electrical issue. We were in the Denver area and stopped at Mountain States Toyota to see if they could locate and fix the problem. Assistant Service Manager Romny Ames was very friendly and helpful. He diagnosed the problem and had it fixed (and us back on the road) in a few minutes. Great service!
Stephanie Fisher
Jun 14, 2022
5
It was great. We got the vehicle sooner than expected. Dean did a fantastic job.
Angela Timmerman
Jun 14, 2022
5
Great experience working with Steve. The staff in general was just super helpful, friendly, and didn't make me feel pressured. I even came in with my own financing and my finance person, Ryne, got me an even lower rate than I had found myself. Recommend.
Sam Kings
Jun 13, 2022
5
Sales rep Trey was amazing as was our financial advisor Ryan. Both very honest and knowledgeable.
Jourdan Lane
Jun 12, 2022
5
We have two late model Toyotas and have used this service department for several years. They're great. Very busy, but they know how schedule and take care of things quickly and above board. Very efficient. Good customer contact. We moved recently and have two dealerships that are closer, but continue to go here for service. Thanks guys!
Susan Kannel
Jun 11, 2022
5
I had a pleasant experience with Mountain States Toyota. I needed a new car after mine was broken down and beyond repair. I didn't have an appointment, but they quickly paired me with a sales associate Carl and I felt like he was honest and real with me about my options and I did not feel like he was pushing or pressuring me into anything. Unfortunately the inventory of cars was low so I ended up having to put a deposit down and wait a month before a car was ready, but Carl kept me informed and responded to my emails quickly. When my car was ready, he called me right away and we were able to do all the paperwork that day and I drove home with it. He was very informative with all the features of the car and walked me through everything asking if I had questions. Ryan handled the paperwork and financing and was very personable and also didn't feel like he was pushing me to add additional things. I would recommend this dealership to anyone who is in the market for a car.
Jess Valsechi
Jun 11, 2022
5
Probably the best experience I've had buying a new car, would recommend Mountain States Toyota to anyone looking for a Toyota! Go see Doan Vu, he's the man! Super responsive and is simply on it! Took six weeks to get my new Tacoma, where I have been waiting for 7+ months and was still waiting. Also, if you're doing esales, Phoebe CDeBaca is the one to deal with, again very responsive and provided updates as promised. Especially enjoyed the personal and no haggle business approach!
John Pratt
Jun 11, 2022
5
Probably the best experience I've had buying a new car, would recommend Mountain States Toyota to anyone looking for a Toyota! Go see Doan Vu, he's the man! Super responsive and is simply on it! Took six weeks to get my new Tacoma, where I have been waiting for 7+ months and was still waiting. Also, if you're doing esales, Phoebe CDeBaca is the one to deal with, again very responsive and provided updates as promised. Especially enjoyed the personal and no haggle business approach!
John Pratt
Jun 11, 2022
5
Had the best experience at Mountain States Toyota, will never go anywhere else! Joe was the best salesperson I have ever seen, very brilliant, gave all the best recommendations for my best interest. He was very responsive while I waited for my car to arrive with ETAs, what I needed before my car arrival, etc. When it came to the financial part of the purchase, Lana was also amazing to work with! She was very kind and made the paperwork process very swift. If you are looking for a Toyota - I recommend everyone going to Mountain States Toyota and asking for Joe and Lana! They are a power duo, no one could compare! Additionally, after my purchase, Melissa had reached out to me by the very next day to schedule my additional services like tint and my emblems. If I could give this place 100 stars, believe me, I would!
KALIA TSUJIGUCHI
Jun 9, 2022
5
My experience was great. This is the 4th vehicle I've bought from Mountain States and it's always super easy and hassle free.
Jamie Neuendorf
Jun 9, 2022
5
Worked with Tod, Fernando, and Scott! All awesome, thanks Mountain States!
Colin Mangini
Jun 9, 2022
5
We have had several Toyota cars and trucks over the years. Yesterday, I purchased my fourth Highlander from Mtn States Toyota. Jake definitely was the best sales associate yet. He made the process flawless.
Pat G
Jun 8, 2022
5
Dan Healy was great to work with as our sales rep. He was knowledgeable, friendly, and listened to our needs. I felt like I got a fair price for a great car!
Jeremy Stowell
Jun 8, 2022
5
I had a great experience at this dealership working with Alex Gomez. He took his time explaining every feature of the car to us and how to operate. I would recommend this dealership and specifically working with Alex. Working with Robert Grzeca in finance was also good.
Ricky M.
Jun 6, 2022
5
Amazing staff!!! Great experience. I would recommend them to anyone!!
L F
Jun 6, 2022
5
I worked with Trey Hughes and he was great to work with. He found the car I needed and made the purchase process smooth. I would highly recommend Mountain States Toyota and Trey.
Andy
Jun 6, 2022
5
UPDATE- I was so impressed with the previous purchase of my daughters 2022 CHR that my wife and I decided to look at Toyota for our next vehicle. The experience keeps getting better. We called our trusted salesperson Paula Lambert and discussed what we were looking for in our next vehicle. We set an appointment and she came up with several options to meet our needs. We didn't feel rushed and my wife felt very comfortable with Paula. Once we made our selection Ryan Darenberg in finance went over all the ways we could protect our investment. The two of them made the process extremely fun and easy. The entire staff was friendly and we even met the Sales manager and GSM. At the end of the purchase Paula set me up with my first appointment for service and walked me through all of the vehicles technology. We ended up purchasing a 2022 Toyota Rav4 with a great warranty and service plan. THANK YOU TO MOUNTAIN STATES TOYOTA, Paula, Ryan and Team! Previous Visit- This was probably my easiest car purchase I've ever made. I went in looking to purchase a vehicle for my daughter who is a college student. I met with Paula Lambert who was my salesperson from previous purchases. I had a budget in mind and specific details about the vehicle I wanted my daughter to have. It was very low pressure sales...Paula made the experience all about me and ensuring that I got exactly what I was looking for. Paula took the time to show me different vehicles along with what each one had to offer. I had visited other dealerships prior to going to MOUNTAIN STATES TOYOTA and there is no comparison to the service I received from this dealership. We ended up buying a 2022 Toyota C-HR after Paula showed me how this would fit within my goals of purchasing a vehicle for my daughter. We wanted a vehicle that had the safety features, low maintenance cost, and a price that was within our budget. We were actually able to save money by going with this vehicle due to the insurance rate. Once we selected the vehicle I met with the finance manager Ryan Darenberg. Ryan worked to get me the best financing terms and shared all the options available to protect my investment. I wanted to say, "THANK YOU!" to Mountain States Toyota for making this experience extremely easy and fun. I would also encourage anyone looking to purchase a new or used vehicle to visit with Paula Lambert at Mountain States Toyota!
Ross Michaels
Jun 5, 2022
5
After buying two cars from Mountain States Toyota I made the mistake of going somewhere else and bought something other than a Toyota. After 5 months of really bad service I went back to Mountain States to trade in the new car. Randy Hendricks has been my sales rep now for three purchases here. He somehow remembers what I want/need in a vehicle and always pairs me with the best options. I have learned my lesson and won’t go anywhere else again! Not only is Randy the best sales person I’ve worked with in any industry, but their service department has always treated me well and not pushed anything I don’t actually need.
Nicole Lorah
Jun 5, 2022
5
Everyone was very friendly and helpful during the whole car buying process. It is a crazy time to buy a car with inventory so low. Mountain States Toyota was great and helped me buy a great new car.
SB
Jun 3, 2022
5
I don't like to write reviews but this one is needed. I worked with Dan Healy from sales. He is the most patient sales person I have ever met. I have changed my mind several times, backed out from a deal and finally purchased a vehicle through him. I really recommend working with him. He will take care of you. Yasir
Yasir Khaild
May 31, 2022
5
I have been searching for a 4 Runner for over 5yrs now. This year I finally pulled the trigger on one. Nick Kramer in sales helped me out at mountain states. He was kind and most importantly he was patient with us. I definitely recommend him and mountain states for your next vehicle purchase!
Jacqueline Molinaro
May 31, 2022
5
Great experience here purchasing my new Tundra, worked with Quin in sales while was Knowledgable, even though I didn’t use their financing, the finance manager was very nice and helpful and even got me a great deal on windshield coverage
Heslop
May 31, 2022
5
Our Salesman Tou Lee was great! Family and friendly service. Knowledgeable on all the models. Ask for Tou on your next car purchase!
Tien Tran
May 30, 2022
5
Just got a car with excellent service from Ethan Nguyen at Mountain States Toyota. I appreciate the friendly and helpful service!
Baird Ramsey
May 30, 2022
5
Dean McDonald was very helpful in providing the information and help in our purchase.
Michael Sperber
May 30, 2022
5
Patrick was the one who helped me purchase a car that I've been thinking about for a while. He was very honest throughout the whole process and made sure that it all went smoothly. He was very invested during our business and did everything he could to make me feel comfortable with the purchase. I will definitely do more business with this dealership in the future because of him!
Jacob Sosa
May 28, 2022
5
We had waited a while for our new Corolla Cross and Carl Porretti kept us in the loop the entire time. He was very knowledgeable and helpful throughout the entire process. I would recommend him if you are considering purchasing a new vehicle. Thanks to him and Paul in financing. Awesome job guys.
Oscar vazquez
May 28, 2022
5
Excellent Dealership. Their sells staff is second to none. Especially Dean. Dean helped me find a great vehicle for a great price. If your looking for a Toyota or any vehicle on their lot. Call & make an appointment with Dean. Dean's very personable and knows every option on all their vehicles.
Craig
May 28, 2022
5
Doan Vu was so friendly,professional and helpful I'm definitely recommend mountain states Toyota for your next purchase
oscar ochoa
May 27, 2022
5
Carl did an amazing job from start to finish. I was in and out in no time and am very satisfied with my new car. He explained everything and all the new technology perfectly. Thanks Carl
Kevin Del Toro
May 27, 2022
5
Carl was great to work with. I would gladly work with him again. Can’t wait to get my new Tundra. Thanks for everything!
Karl Hubbell
May 27, 2022
5
Great experience at Mountain States for the recent purchase of a RAV 4 for my daughter. The entire team from sales to finance and operations were outstanding. Thank You!
James Hannon
May 27, 2022
5
Thank you Trey Hughes for working with me and doing a great job. Making sure i find the right car for my needs.
Benjamin Grey
May 27, 2022
5
Had a great experience at Mountain States! My salesman, Jake, was super knowledgeable and very helpful. Will definitely recommend to all my family and friends! Thanks Jake!
Amanda Carrasquillo
May 27, 2022
5
Working with someone like Mrs. Emilia William is a good experience and has yielded positive results for me on a weekly basis. I invested my first $500 into bitcoin and Mrs. Emilia helped me manage my account to success making $5500 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus! Mrs. Emilia made the entire process so easy and hassle-free! I’m very impressed! I will definitely be referring her to you all. You can start making money through forex, NFT, and other stock exchanges right from the comfort of your home. Give this a try today, and you will be glad you did Contact info: WhatsApp: +1(705)4102582 E-mail:emiliawilliams247@gmail.com
Brown Emmanuel
May 26, 2022
5
We've purchased several vehicles (14+) at Mountain States Toyota and our salesman, Juan Casillas, made all of the experiences as convenient and hassle-free than we've ever experienced when purchasing a vehicle. His service and followup is exceptional, even after the purchase. He genuinely wants you to be a satisfied customer and is committed to making that happen. We highly recommend him. Don't forget to request Andy over in finance...He's the best!
Mark and Michelle D.
May 26, 2022
5
Excellent Toyota Mountain Staff Mr. Juan Casilla (Salesman) Paul (Finance) They helped me at all times in all my doubts and went beyond what they could I recommend them. 5 stars for both. Att Carlos Martinez Sandra G
Carlos Martínez
May 26, 2022
5
Johnny O'Neill sold me my Rav 4 best buying experience yet he was great all around with my purchase made me feel comfortable with my decision rather than stressed or nervous thanks Johnny you truly are the best!!! Love my Rav4
Samantha Benavidez
May 25, 2022
5
Emily and her team are AWESOME!!! We just leased a brand new RAV4 Hybrid! Couldn't be more pleased! From sales to finance, the team was super helpful. Thank you Emily, Juan, and Andy!
Andy H
May 25, 2022
5
I love this place! I bought my 2019 crosstrek here 2 years ago, then recently we came back to buy a highlander and had the best service. Paul and Paula were wonderful!!! Paula is so sweet, personable and professional (saleswoman) and Paul was the hilarious finance guy. He cracked jokes and made what normally seems mundane, fun! We appreciate you both and love the new ride!
Jamie Ail
May 23, 2022
5
I had a wonderful experience with Mountain States Toyota! I went there to buy a new car and I did trade my old car. First of all, I want to say Jim is a great and wonderful gentleman who helped me to get my new car. I sold my car after 6 years and I was really sad to sell it but it was the time. Jim helped me out to pick a right car and I am so glad with my new car.
Nazanin Nasseri Mood
May 20, 2022
5
I've been buying vehicles from Mountain States Toyota for my company and for personal use for the past eight years. The service seems to get better with each visit and I highly recommend these guys whether you are buying for a fleet or for your family. I've used Larry Hall as my salesman each time and he's got my complete trust. In a world with questionable dealership ethics, Mountain States stands above all this with great and honest service each time.
Larry Mallard
May 18, 2022
5
I was working with Jimmy Gallegos. Great salesman!. Very professional, kind and patient. Always made sure I understood everything and if I didn’t he went over it again. Great working with him.
Liz Ortega
May 17, 2022
5
Great people working and serving others at this store!
Erminia Cisneros
May 17, 2022
5
I bought the vehicle from Steve great buying experience
Moises Osuna
May 16, 2022
5
An easy process of reserving and purchasing my new RAV 4 -- from the moment I did an online inquiry and Christina Tapia answered all my questions to having Paul Axt process the purchase, everything was clear, seamless and efficient.
RICHARD TAGLE
May 15, 2022
5
I bought the vehicle from Steve great buying experience
Moises Osuna
May 15, 2022
5
We knew how difficult buying a 4 runner PRD was at this time. Waits were long! We contacted Andrue online and he was able to find a car that met our needs. We requested a few additional items to customize our car and he worked with us to do this. As we got nearer to our car coming in, we were transferred to a different person who was terrific. Originally Andrue didn?t seem to order the extra parts but Joe was able to get them in and on our car with little wait. The buying process was easy, no pressure to buy what we didn?t want. Joe and Jesse were kind, easy to work with and excited for us purchasing our car. They took an interest in us as people.
Robert
May 15, 2022
5
Wow! Michael Ramstetter at Mountain States Toyota greeted me at the door of the dealership, immediately showed me my new 2022 Toyota Rav4 Hybrid, explained and demonstrated the features, assisted me with the Toyota app, and even provided me with a charging cable (I had left mine in my friend's vehicle) to allow me to enable the Apple Play feature in my new car. Svetlana, the finance manager, carefully explained the features of the extra Toyota Care (Platinum) warranty (I purchased this warranty as well), and I was finally able to meet sales manager Emily Caldwell, who has assisted me throughout this entire process, from the date of my order (April 4) to the date of my purchase (May 14). Just before I left, Michael Ramstetter presented me with a gift box of snacks from Mountain States Toyota and a personal "Thank You" card. My entire experience with the team at Mountain States Toyota has been exemplary! Sincerely, Ricky Kim Wrinkle Silverton, CO
Kim Wrinkle
May 14, 2022
5
When purchasing my truck and servicing my truck, the people at mountain states toyota have been easy to work with.
Carl Fallon
May 14, 2022
5
After miraculously surviving a bad accident in Boulder Canyon that totaled her Rav4; my daughter-in-law needed a replacement vehicle. She was not looking forward to the stress of car buying. Being a very happy 2 time customer of Mountain States Toyota; I called and made an appointment for her to test drive some used vehicles on May 11th. When I met Randy Hendricks I explained the situation. He treated her with the care, patience and kindness of family that exemplifies the very reason I am a customer for life. She found a car she loved but wanted to come back the next day with my son. Randy was exceptional at explaining all of the financing options and at no time did he pressure her in any way. She went back the next day with my son and they went home with the car she fell in love with. Randy Hendricks I can't thank you enough for taking care of my kids like family.
Pam
May 14, 2022
5
Great overall experience when looking to get a new vehicle.
Michael Jenkin
May 14, 2022
5
Joe Solis was an amazing sales person and support. He listened to all of my needs and was patient as I test drove a few cars. He made the financing process as easy as possible and helped me compre prices. I was out the door in no time! 10/10 recommend, and suggest you see Joe for help.
Evelyn
May 14, 2022
5
I had a great experience buying my first new car at Mountain States. Daniel Healy went above and beyond through the buying and ordering process by talking through all the decisions to make and considerations for features. He even gave me weekly updates on my vehicle's status once it was ordered. When it arrived earlier than expected, Daniel made sure all of the add-ons we were looking for were just right and helped adjust add-ons where needed. Whenever I have a question, Daniel is always a text, email, or call away, and he's very responsive. Andy Im was super helpful setting up my financing and was very straightforward about selecting the right coverage for what I needed, and not adding on coverage that I didn't need. Shoutout to Joey Ramirez for referring us to Daniel! For an end-to-end new buying experience, the customer service was top-notch. I recommend Mountain States for anyone seeking, researching, or looking to buy a new car!!
Elisabeth W
May 11, 2022
5
The team was quick, honest, and helpful. It was a great experience and I felt like I was in and out, while also given the time to make an informed decision on my car purhcase.
Lindsay Liber
May 10, 2022
5
Shopped around the area and down in the Springs, by far the best Toyota dealership! Doan Vu and Phoebe CDeBaca have been the best. Can't wait to drive home with my new Taco!
John Wang Pratt
May 10, 2022
5
Highly recommend! Great experience! I worked with Bryce, Ryan & Felix they were all friendly, knowledgeable and patient. I love my new 2022 Toyota Rav4 Hybrid especially the distance to empty being 540 miles!
Kristine Morales
May 10, 2022
5
I highly recommend this dealership. I purchased my 2018 Highlander here and felt like the service then was top notch and the process was efficient. I’ve returned for maintenance, and I find their service department to be well run and their prices are excellent. The time has come for me to get another car, and I’ve decided on another brand. I brought my Highlander for an assessment today and saw Matthew in the used car acquisition department. He was so kind and wonderful to work with. My experience with this dealership has been fantastic, end to end. If we purchase a Toyota again, I will purchase from Mountain States without a doubt! (My Toyota has been perfect, by the way. I am purchasing an electric vehicle, which is the reason I am not getting another Toyota)
Laura Kraemer
May 9, 2022
5
Jose was awesome to work with. He texted to called when there was an update in shipping. The finance department was fast and easy. I would buy from them again.
Ben B
May 9, 2022
5
He was kind to me and my wife. any questions I had he answered it. And he was funny.
Anthony weese
May 8, 2022
5
Doan Vu was a great person to work with I'll give him 5 stars. He was very nice to me and my wife. I will go there again
Anthony weese
May 8, 2022
5
Steve was amazing waited for the Tacoma for a year and Steven was more then willing to keep us updated. Answer all of our checkup calls with a smile.
Osmer Blanco Quevedo
May 7, 2022
5
It was a great experience Randy was amazing and helped us out I ordered the vehicle of my dreams can't wait to pick it up in a few months
Glorimar Vazquez
May 5, 2022
5
We have been going to this dealer for service on all of our Toyota's for over 15 years. They do a great job on the maintenance and repair of our cars and SUV's. Never had a problem after a repair. I started buying tires here and they had a quick tire repair that I needed before a long road trip and took care of it. This is our one-stop shop for all of our basic services, recommended interval services and tires. Very professional and honest. Great Staff that are friendly and knowledgeable.
Woods Family
May 4, 2022
5
Larry Hall shared knowledge and links that will enhance my new car enjoyment. Due to car shortage I had to order and wait. Toyota and Larry kept me informed of waiting time and changes. He provided honest alternatives and explained all the process. He was attentive and the best buying experience I had ever. And the car? Awesome!!!
Lourdes N. Cruz
May 4, 2022
5
Amazing experience with the staff at MST. Nick Kramer was great to work with during the sales process, I'd recommend him to anyone looking for a car. Thanks Nick!
Brittany Merriam
May 4, 2022
5
Team member Paul Axt is an absolute rock star. He walked me thru the whole process since I ordered my car, until delivery, which is NOT an easy proposition in these supply chain/Covid times. Thanks again mtn states Toyota!
Cm
May 4, 2022
5
I had a very good experience while shopping at Mountain States Toyota. I am a Costco member and received the Costco Car Shopping discount. Jose, my sales person, was knowledgeable about the RAV4 vehicle, which is what I purchased (or will buy, since I've put down a deposit). The building was clean and busy with staff and customers. I'd recommend Mountain States for you next purchase or vehicle service.
Robert Williams
May 2, 2022
5
Dean was a great help while we sorted through what we wanted.
Lisa Holmberg
May 2, 2022
5
I purchased a BMW i3 from Mountain States Toyota. It was hands down the best buying experience I have ever had buying a car. I was prequalified online, picked the car online, and when I got there for the test drive; I knew It was the car for me. The salesman was awesome. There was no haggle. The price was right in my wheelhouse. I literally got there at 3:45pm, and I was driving my new car home at 4:52. I would highly recommend Mountain States. I am extremely pleased with my purchase and my experience.
Bruno Garcia
May 2, 2022
5
Great customer service 👏 start to finish patrick went above and beyond to make our purchase the best experience possible for our family.
curtis trujillo
May 1, 2022
5
From Paul & Barb. Salesperson Quin was great. Knowledgeable, friendly, personable, and efficient. We live 4 hours away, and he answered questions via text in a timely manner, and he kept us apprised of when our car wpuld be delivered. And we are very satisfied on our purchase of our 4Runner. Highly recommended.
Barbara Preston
Apr 30, 2022
5
Patrick was great, we came in from out town and needed to leave with a car that day. He managed to get the car inspected, brakes replaced, and detailed within hours. Great overall experience and we are very happy with our car!
Taylor Franzen
Apr 29, 2022
5
Ordered a new 4Runner from on-line sales through the Costco Auto program. Salesman made the transaction super easy. The car came in sooner than I expected given the supply chain issues I was reading about. Scheduled a time to meet at the Dealer. The process took a little longer than I thought it should, but not long enough to be annoying. The only part of the process that was less than exceptional (but not enough to reduce to 4 stars) was that we had to sit through the obligatory sales pitch on extended warranty from the finance manager. I declined because having owned Toyota's all my life, I've never seen a need for additional coverage. The Toyota brand is the gold star for reliability, which is why I stick with them. I wish we could opt out of the sales pitch because who needs the added pressure. Overall, I highly recommend Mountain States Toyota and will return there for my next Toyota.
Scott Straight
Apr 29, 2022
5
Julian was very helpful when, it came to finding the Tacoma that I wanted! Patrick was very personable and helpful through the buying process. Was very thoughtful of my time when I came in. Wasn't pressured through anything, talked through all the options I had for purchase.
Austin Wallingford
Apr 29, 2022
5
2nd time I’ve bought a truck from Mountain States Toyota and still don’t have anything bad to say. Great Customer Service, Great vehicle selection, and an easy purchasing experience. Will be returning when I need another vehicle!
TJ R1rider
Apr 28, 2022
5
I had a great experience at Mountain States Toyota! The entire staff was very friendly and our sales rep, Paul Axt, was extremely helpful and knowledgeable! Due to supply chain issues at the time I bought my 2022 4Runner, there was a delay in the delivery, but Paul kept me informed throughout the process and answered all of my questions. I've had poor experiences with other dealers in the past, and can confirm this experience was nothing even close to those. I would highly recommend Mountain States Toyota and Paul if you're in the market!
Mary Carter
Apr 28, 2022
5
I just purchased a new 2022 4 Runner and could not be more pleased with the entire process.. Ryan Benipayi was great to work with. The finance department was also east to work with and friendly.
Lawrence Stern
Apr 28, 2022
5
I had a great experience at Mountain States Toyota! The entire staff was very friendly and our sales rep, Paul Axt, was extremely helpful and knowledgeable! Due to supply chain issues at the time I bought my 2022 4Runner, there was a delay in the delivery, but Paul kept me informed throughout the process and answered all of my questions. I've had poor experiences with other dealers in the past, and can confirm this experience was nothing even close to those. I would highly recommend Mountain States Toyota and Paul if you're in the market!
Mary Carter
Apr 28, 2022
5
This is THE place to go when purchasing a car! Honest, fair, helpful and most delightful! Our sales gal was Paula and she could not have been any better. She took are of EVERYTHING and made the process easy and enjoyable! ☺️
Sandi
Apr 28, 2022
5
I was looking for a good used car in Denver and I visited lots of used car places and did not find anything until I went to Mountain States Toyota and with the professional help of Jimmy Gallegos I found what I was looking for, a good Honda car at a very affordable price. Thanks, Jimmy
Leo
Apr 28, 2022
5
I've had several great experiences at Mountain States Toyota in Denver, over the years! Everyone has been very professional and helpful and knowledgable. Several years ago, Nick Kramer showed me and taught me about 4Runners and although I loved them, especially after test driving one, I just couldn't afford to buy a new one. Unfortunately, the car I did buy was recently totaled. On the bright side though, it was time to look for a new car. So I recently called Mountain States Toyota and was helped by a girl, who's name I'm forgetting, but who was very responsive and was instrumental in getting me to swing by and look at 4Runners, when I already had an Outback being held, elsewhere. Then, Dean McDonald and Sean Kramer helped me to lock down an incoming 2022 4Runner, which I just drove away with yesterday. Dean was very knowledgable and taught me about the new 4Runners and ultimately helped me to decide it was what I wanted. I should also mention Andy Im, in the finance department, who made securing a 10 year warranty and completing the paperwork a breeze. Many thanks to the team at Mountain States Toyota. I will definitely be recommending y'all to others.
Tom Appell
Apr 27, 2022
5
My sales person was Steve Soeun and he did fantastic job.
Mary Osborne
Apr 27, 2022
5
I have now had two excellent buying experiences at Mountain States Toyota. My Sales Rep Joe Solis has made each purchase I have made seem so easy. An honest dealer that makes car buying fun!
Robert
Apr 25, 2022
5
Dean McDonald at Mountain States Toyota was knowledgeable,transparent, and friendly. He was able to find the car we wanted at a competitive price and delivered as scheduled within a week. The manager and finance manager were also straight to the point. A very positive experience. Thank you
jacob schnurr
Apr 24, 2022
5
My entire family has Toyotas, all from Mountain States. So I came here looking for a used RAV4 within my budget. I inquired about a few online, and immediately Paul A. came to my rescue! I found one that I wanted and waited a little over a week to get done in their shop. The entire time he would keep me updated, until the day it was ready to be sold. I can't thank him enough for helping me get this car! Exceptional customer service from everyone there, the process was easy. Thank you guys! I'll be back in the future to get a 4Runner from Paul!
Katie P
Apr 24, 2022
5
Seriously the only place I will buy my Rides!! Doan Vu, IS THE BEST!!! Thanks so much for a wonderful experience!! 2022 Camry & 2022 4 Runner! In one day!! Whoop!!! We love you guys at Mountain States Toyota!!
Jess
Apr 24, 2022
5
The only place our family will go to! Doan Vu, thank you so much for another fun and easy buying experience!! You are the best!!! 2022 Camry & 2022 4Runner! In one day! Whoop!!!!
Jess
Apr 24, 2022
5
Doan vu was extremely helpful to me buying my first car. He made it very easy for me to understand the things that I didn’t know and made it a easy process as well, thanks Doan!
Gabriel
Apr 24, 2022
5
Great customer service. Sales representative knew all the details of the vehicle we were looking at. Very professional. Sales manager was great. Had the bank approval before calling us in. Explained everything properly. Was in and out in no time. Great place to purchase your next vehicle.
Jay Her
Apr 23, 2022
5
My sales rep, Quinlan, was super helpful and accommodating. I never felt a pushy vibe at all. I will definitely be back once I am ready to buy my dream Toyota very soon.
The Great Filter
Apr 22, 2022
5
This was our first BIG NEW family car purchase and Jose made it feel like such a smooth and easy experience. He was a great help in answering all of our questions and dealing with my indecisiveness. Truly thank you so much for everything! We love our car! ♥️♥️
Genesis Rivera-Sanchez
Apr 22, 2022
5
Best experience I’ve had buying a vehicle. The whole team from start to finish was great to work with. Especially Chris E, amazing service and got me into the car I was looking for without the huge wait times. Very educated on all the cool features my car has and his patience was phenomenal. Thank you Chris Ellerbrock
Farhat Mohebi
Apr 22, 2022
5
My entire family has Toyotas, all from Mountain States. So I came here looking for a used RAV4 within my budget. I inquired about a few online, and immediately Paul A. came to my rescue! I found one that I wanted and waited a little over a week to get done in their shop. The entire time he would keep me updated, until the day it was ready to be sold. I can’t thank him enough for helping me get this car! Exceptional customer service from everyone there, the process was easy. Thank you guys! I’ll be back in the future to get a 4Runner from Paul!
Katelynn
Apr 22, 2022
5
Larry and your finance team worked very hard to get us into my son's dream car. I appreciate all the help we received.
Kimberly Danish
Apr 21, 2022
5
After my 9 year old Ram truck started having engine trouble I unexpectedly was in the search for a new Vehicle. I visited Mountain States Toyota having never owned a Toyota but to look at what they had to offer. Alex Gomez quickly assisted me in this process and was able to find a perfect solution for me. When the 4Runner I picked out arrived in Colorado, Alex truly delivered an exceptional experience and made me feel like a very valued customer. Between the sales, finance, and service teams at Mountain State, everyone seemed well coordinated to help deliver my vehicle so quickly despite needing several modifications upon arrival in Colorado. After leaving the dealership in the new vehicle, I unfortunately lost all air pressure in a rear tire that wasn't fully seated. While I was disappointed and nervous for the new vehicle with less than 10 miles on it, I called Alex. Alex's job was technically done, he had sold the vehicle. But he got in a car and drove out to help me while I waited for a tow back to the dealership. Alex did not have to do this and set a high bar for service. The Mountain States service team was able to make the necessary fixes, check the work that had been done and ensure all was good to go and I eventually made it home with the perfect new vehicle. I'm writing this review because buying a new vehicle can be stressful, having issues with it immediately can make it even worse, but the Toyota team at Mountain State and especially Alex Gomez delivered an exceptional white glove experience, checked in with me, kept my spirits up, and I'm looking forward to referring others to this team in the future.
Paul Coyne
Apr 18, 2022
5
Bryce was excellent! He was very patient and worked with all of my wants and needs in finding the car I was looking for. Everyone was very welcoming and made the experience smooth and enjoyable.
Megan Wittrig
Apr 18, 2022
5
I called on a truck I seen on Facebook, they told me it was already sold at auction the day before. They then sent me a link with other trucks similar still available. I went in the next day to check them out. My sales man Justin Tinajera was quick to approach and help. He pulled up a list of trucks to look at while he pulled the first one I was interested in up for a test drive. He was extremely professional and quick to insure he wasn’t waisting my time. Once I chose a vehicle he made sure my buying experience went quick and painlessly. When I came in to pick it up he made sure my vehicle was clean and had a full tank of gas. Mountain Stares Toyota was awesome to work with and did a fantastic job making sure I was happens taken care of.
Joseph Wakeen Wilson
Apr 18, 2022
5
I purchased the 2022 Toyota Tacoma TRD Pro several weeks ago and I must say, the entire team at Mountain States Toyota is fantastic. Both Juan Casillas and Andy Im took care of me throughout the purchasing process, which was smooth and straightforward. I highly recommend this dealership!
Francis Mueller
Apr 17, 2022
5
I came into buy a car and I knew what I wanted already and the guy that helped us was amazing, both of them actually
Charlene Brett’s
Apr 17, 2022
5
Great customer service all around.
Adam G.
Apr 15, 2022
5
What a great experience I had with Carl at Mountain States Toyota. He was wonderful to work with. Love our Rav 4 hybrid.
Terry Kinney
Apr 11, 2022
5
Ryan Benipayo was very helpful throughout the purchasing process from ordering to delivery. Because of family medical issues he worked with me to make the delivery process very easy and comfortable especially since I live out of state.
Ana Kauffman
Apr 11, 2022
5
Purchased a 2022 4Runner and the experience was good. Would recommend to family and friends as a no nonsense Toyota dealer.
William Turner
Apr 10, 2022
5
This transaction was seemless. Quicker than any other dealership and without the haggling to but into extra. Awesome sales person Johnny. Great personality. You can tell he enjoys his job!
Michelle Smith
Apr 9, 2022
5
The experience started with a very responsive online experience. Phoebe Cdebaca answered all my questions quickly and met my needs. The car came in faster than expected and she kept me uptodate with every movement. Once in the dealership Dan Healy efficiently got me out and helped me understand the features of my new car. Highly recommend this dealership and will definitely return.
Natalie Curtis
Apr 8, 2022
5
Great place and Bryce was very nice.
Toni Kamensky
Apr 6, 2022
5
Dan Healy was very helpful in getting me into my new Corolla on a time crunch. I received a car earlier than anticipated and he was able to work with me on a time restriction. Very friendly and also walked me through anything I was concerned about or not understanding. Would definitely do business with Dan and Mountain State Toyota again!
Kevin Lancaster
Apr 5, 2022
5
This was my first experience purchasing a car through a dealership and I was very impressed with Mountain States Toyota. I worked with Timothy, Gonzalo and Andy-they were all very helpful and kind through the entire process. They made they process feel smooth and enjoyable, as well as the dealership. I would recommend Mountain States Toyota and the helpful employees anytime.
Destiney Terrones
Apr 5, 2022
5
Mountain States Toyota is the real deal! Excellent customer service, awesome atmosphere, and the biggest service bay in all of Colorado! Thank you Tou for assisting me and making this whole process a great experience. I love my car
Greg Boren
Apr 4, 2022
5
I just got a new RAV4 Hybrid. Larry is amazing, he was always in communication and keeps you updated along the process. He made a good experience for me on getting a new car.
Juan V
Apr 4, 2022
5
Great experience at mountain states. Jake is a great salesman, makes the process so easy, this is my second vehicle bought at mountain states and it definately wont be the last.
Tom Zabron
Apr 3, 2022
5
Awesome Experience! Tou was our salesman. I have nothing but nice things to say about this individual. Very informative and professional throughout the entire process. My wife was able to get the 4Runner of her dreams! Everyone here is very professional and kind hearted. Hard thing to find these days, especially at dealerships. We would highly recommend Tou for any of your future vehicle purchases. Top notch and will treat you right with a smile! 👍
Joshua Howard
Apr 2, 2022
4
They need a receptionist, had to wait at the desk for a little bit, not knowing what to do, but it wasn't too bad, as after a few minutes a salesperson came, and took me to his cubicle to talk about my vehicle needs, and he was excellent.
Captain James Harrar
Apr 2, 2022
4
Wonderful place, top notch service. Clean, friendly and helpful service staff. Would have been 5 stars but appointments for a oil change can be 4-7 weeks out. I don't int mind waiting for something this awesome, just wish it wasn't so long to get in.
mark lucas
Mar 31, 2022
5
We worked with Justin T. when we bought our vehicle from mountain states. He was transparent with us throughout the whole process and after doing research we really did get the best deal compared to other dealerships. Justin was able to get our deal done quickly and I didn’t feel pressured at all!
banana man
Mar 31, 2022
5
Had an awesome experience here getting my new Tundra! I couldn’t be happier with my experience, Nick in sales was extremely knowledgeable and helpful, and Ryan in finance helped me get the best deal possible! I can’t say enough nice things about these guys, but it was the best car buying experience I’ve had to date. Don’t hesitate to buy a car here!
Zach Bazylak
Mar 31, 2022
5
Staff was excellent and received no pressure from the sales people. The transaction was seamless and quick. One of the better car buying experiences. Thank you Mountain States Toyota!!!!
Nick Geuther
Mar 31, 2022
5
I went in to Toyota today and Justin was very helpful while showing me the cars they have available. He was knowledgeable and kind and got me all of the information I needed to make the purchase I wanted.
Bethany Thomas
Mar 31, 2022
5
Mountain States Toyota did an amazing job getting me my dream truck. This is the second Tacoma I had purchased from them and both times were an amazing experience. Nick Kramer sold me my most recent purchase. Not only did he do a great job helping me go through the ordering process, he also was very communicative with us and straight forward with all things that go with purchasing a vehicle. Nick is a great representative of Mountain States Toyota and shows why they are ranked above most Toyota dealerships in the country!
Adrian Nevarez
Mar 31, 2022
5
Michael was quick and thorough. I really appreciate how he went through the car and explained everything. The paperwork was ready for me when I arrived and was able to get in and out very quick. AWESOME!!!
Dave Williams
Mar 30, 2022
5
Thank you Trey for helping me into my truck. I appreciate you streamlining the process for my wife and me. I will definitely be coming back to see you specifically.
Aaron Karlstrum
Mar 30, 2022
5
We had purchased a 2022 Toyota Rav4 from Mountain States Toyota on 3/12/22. Tou Lee had made the process effortless and simple. He is very knowledgeable when it came to questions regarding the vehicle. Nonetheless, we are beyond pleased with our experience with Mountain States Toyota and will be returning in the future for our next Toyota.
Deandra Rodriguez
Mar 29, 2022
5
The car was delivered in less than two months! Better than expected (promised delivery 5-7 months initially). The dealership associates were transparent and helpful. Great job!
Ivan Ivanov
Mar 28, 2022
5
I finally got the truck of my dreams! Due to the delay from manufacturer, it did take 9 months of patiently waiting for the car to come in. Chris Ellerbrock was my sales guy but not just any, he’s a rockstar! Helped me through the super easy-no bull process. Kept me up to date on the status of my pre-order. Wasted no time to reply to any inquiries I may have had. He went above and beyond to go out of his way to do what he does best, sell amazing cars! During the finance process, I was linked up with Andy Im, the finance manager. He took super great care with me and thoroughly explained everything to me. The finance process was super quick and easy! He even got me an amazing interest rate that most people can’t get. Overall, my visit, expectations, and experience was more than satisfied. These two are not just selling you a car but have become my car enthusiast family. They have so much passion for what they do. I would 11/10 recommend Mountain States Toyota, Chris Ellerbrock, and Andy Im for any future businesses. Thank you again!
E. Wong (Elements of Gluttony)
Mar 28, 2022
5
Dean made the car buying process so easy. I put an order for a RAV4 Hybrid in and he was very responsive when I requested updates. When a similar vehicle came in, he was quick to think of me. They gave me a great value for me trade-in and helped me get into my long term car. Made paperwork a breeze. Would recommend to anyone trying to buy a car in this crazy market!
Ashlyn Richie
Mar 27, 2022
5
Juan Casillas did an excellent job taking care of us for the purchase of our Highlander. We were able to explore our options and find the best vehicle that fit our needs. Price was competitive and Mountain States Toyota provided a great experience.
Cole Bauer
Mar 25, 2022
5
Had an awesome experience at Mountain States Toyota. Doan was incredibly helpful and went above and beyond to be sure I was taken care of. Never felt pressured and am so happy with my new car!
Brooke
Mar 25, 2022
5
What an amazing experience. The purchase with Alex was amazing and everything that followed was perfect as well. I went back in for a quick alignment adjustment and had the best automotive service I’ve experienced to date. Robert in parts and John in service were both exceptional and really made the experience. There was another Sales rep as well who took the time to walk me through additional features on the vehicle and I am unfortunately spacing on their name. Overall impeccable. Thank you!
John stephens-webb
Mar 24, 2022
5
I got on the waiting list back in September for a Rav4 Prime SE; it was worth the wait! Carl was awesome updating me on transportation and arrival, then when we went down to pick it up, he walked me through all the various features so I could fully enjoy this amazing vehicle. We will definitely return to buy my husband's next car soon!
Sinjun Stone
Mar 23, 2022
5
I came into Mountain States Toyota after seeing a newly listed ad for a car I’d been searching for. I don’t have the best credit and had been recently turned down by other dealerships after applying for the loan on the car. The sales associate at Mountain States Toyota named Patrick seriously advocated on my behalf and by some miracle I got the car. I owe Patrick and Mountain States Toyota a huge huge thank you for what they did for me. Always will be shopping for cars at this dealership only in the future. Thank you Patrick and the rest of the crew there!!
Jared Richey
Mar 23, 2022
5
Ask for Joey, he is top notch.
Cameron Mirabedini
Mar 23, 2022
5
I finally got the truck of my dreams! Due to the delay from manufacturer, it did take 9 months of patiently waiting for the car to come in. Chris Ellerbrock was my sales guy but not just any, he’s a rockstar! Helped me through the super easy-no bull process. Kept me up to date on the status of my pre-order. Wasted no time to reply to any inquiries I may have had. He went above and beyond to go out of his way to do what he does best, sell amazing cars! During the finance process, I was linked up with Andy Im, the finance manager. He took super great care with me and thoroughly explained everything to me. The finance process was super quick and easy! He even got me an amazing interest rate that most people can’t get. Overall, my visit, expectations, and experience was more than satisfied. These two are not just selling you a car but have become my car enthusiast family. They have so much passion for what they do. I would 11/10 recommend Mountain States Toyota, Chris Ellerbrock, and Andy Im for any future businesses. Thank you again!
Elizabeth Wong
Mar 23, 2022
5
Very easy, no pressure. Great staff Paul Potrero was a great help.
Steve Conn
Mar 23, 2022
5
I had a great experience with the purchase of my 2022 Tacoma at Mountain States Toyota. Juan Casillas provided me with all the features I needed in my vehicle. After my truck arrived, he went through every feature that was included in the truck. He answered all my questions. I'm not the most tech savvy person but he was patient with me. He checked in with me later on after I had had the truck for a while just to make sure that I was doing okay with the truck. I don't think anyone could go wrong with purchasing a vehicle from Mountain States Toyota or from Juan.
Bob Cadena
Mar 23, 2022
5
Everything was simple & great. Everyone was friendly & helped us accomplish our goal & find the car we were looking for! I absolutely LOVE my Highlander!
Sylvia McKee
Mar 22, 2022
5
Patrick was excellent to work with, the Tacoma was perfect, and Patrick did a great job of demoing the truck
Ronald Thomasson
Mar 22, 2022
4
Overall experience was good people were friendly and nice would have appreciated a little more proactive communication on when the vehicle was going to arrive.
Kevin Knoll
Mar 22, 2022
5
Bryce did an excellent job!! Made my first big purchase a great first experience, definitely going to refer anyone in the market to him!! Felix is also great and I forgot the name out of the finance manager but he’s great too!!! 10/10 shop here :)
Karrina Blazon
Mar 21, 2022
5
Mountain states Toyota has the best sales staff, particularly Doan Vu in sales and Ryan D. In finance. They are so incredibly professional, kind, and look out for the best interest of the customer. I will never buy another car from anyone else! They are a bigger dealership so they have more selection, and better prices. The staff go above and beyond in trying to help the customer
Patty Tippins
Mar 21, 2022
5
I went to Mountain States to look at 4Runners with the intention of putting my name on a waiting list and placing a deposit. With the help of my sales consultant Bryce Lines, I narrowed my requirements and probably saved $5000 by buying a more appropriate trim level for my uses. Then in turned out that Mountain States actually had some 4Runners that were immediately available, not committed to other buyers on waiting lists, including the one I had test driven. The purchase was the easiest of any of the vehicles I have bought over four decades. If you are looking for a car you cannot go wrong talking to Mountain States, and starting with Bryce.
Douglas Maxwell
Mar 20, 2022
5
My sales guy Carl was wonderful and the whole process from start to finish for buying my car was quick and easy. I couldn’t have asked for a better deal or better people to work with. I had visited other dealerships and my experience at Mountain State Toyota was by far the best.
Carrie C
Mar 20, 2022
5
I had a wonderful experience purchasing my Toyota from Mountain States. John S. Was especially helpful in helping me find and secure the right car for my situation. He was supportive and stayed on top of the status of my vehicle at all times. I am very thankful and give him a 10/10!!
Isabel R
Mar 18, 2022
5
Amazing experience, Randy was the best salesman I could have worked with, he made it extremely easy and fast to get me leaving with a new car. Best car buying experience I have ever had so far!
Michael Lopez
Mar 17, 2022
5
Fair prices, fun team, great communication. Larry is the best! I enjoyed the whole process of working with Mountain States to purchase my new car and would recommend them to anyone.
Lauren Watrous
Mar 17, 2022
5
It was a great experience. I got what I wanted and would recommend Mountain States to anyone.
Chris McArdle
Mar 17, 2022
5
Needed a new car as soon as possible and with the help of Quin Borders I was able to find one that was shipping in and once it arrived he notified me right away. Had everything ready to go by the time I came in yesterday. The paperwork was quick and easy and well explained for my own knowledge, he even took the time to show me all the extra things I needed to know about my new 4Runner. Super happy with my overall experience with him as well as Ryan Darenberg being able to get in and out of there knowing my new car is well protected and ready to go
Jacob Taylor
Mar 15, 2022
5
Excellent service from Jim along with very knowledgeable personnel throughout the facility. I have purchased many vehicles from Mountain States over the years with complete satisfaction.
Steve
Mar 15, 2022
5
Jake Baadte was so helpful and patient with us. He was a great guy to work with. We went in hoping to narrow down our search and be prepared when we could find a car we were wanting since we knew inventory was low and it would be awhile. Jake let us test drive two that were in stock of what we were looking at to narrow down our search and we were hooked on the second one. It checked the boxes on our list and we were sold. He helped us with the paperwork before sending us on our way to Lana. She finished everything with us and was so friendly and helpful. She made the paperwork nice and easy. Would highly recommend Mountain States Toyota.
Staci Williams
Mar 14, 2022
5
Julian and Jose where both very nice to work with. They were very repsonsive and keep us in the loop of everyting asspect of the transaction
Julie Trott
Mar 14, 2022
5
Mountain States Toyota dealership has been a breeze to work with. Like many others, I was dreading when time came to have to step into a dealership. To our surprise, no hungry sharks circling us, everyone was nice and polite and, most importantly, not pushy! The fact that this dealership honored a Costco auto discount was a huge incentive for us to drive more than 40 minutes up north to their location. And.. it was all worth it! No additional mark ups, no price gauging like the majority of dealerships are doing nowadays, blaming it on the sellers' market. I would totally buy from them again, though I hope my 2022 Highlander will last me a looong time. But when time comes, i will totally make the drive up north again! Thank you!
Anda Stavri
Mar 14, 2022
5
Joey was fantastic to work with! He was friendly, responsive and always followed up on everything during our process. I'm am beyond satisfied with my experience and with my new car!
Alexis Lovato
Mar 14, 2022
5
My husband has bought 2 cars from MST before. I decided to go here for my first Toyota and had a great experience. Steve (sales) and Jesse (financing) were so helpful and knowledgeable. They made the whole experience easy. We will continue to go back to this location considering the excellent staff especially in a time where buying a car is challenging.
Mallory O’Mahoney
Mar 13, 2022
5
Randy Hendrix from Mountain state Toyota is by far the best. He text me on our wedding day, my birthday, and the 1 year anniversary of purchasing my car. 10/10 recommend. He listens and truly cares about his customers! Hopefully soon we can purchase our commuter car from him as well.
Alyssa McCarthy
Mar 12, 2022
5
Picked up a 2022 Tundra and Joey was my sales rep. He did an amazing job keep me updated and walking me through the process. Hands down the best experience ever had a dealership? I will be back in the future.
Austin Trudeau
Mar 10, 2022
5
It was an excellent service and Mr. Carl Perroti was very helpful.
Mariette Kammer
Mar 10, 2022
5
Michael was professional and easy to work with.
Neal Becker
Mar 7, 2022
5
Michael did a great job in helping us purchase a used Rav 4. Awesome experience.
James Barnett
Mar 6, 2022
5
Purchased a used 2015 Subaru Crosstrek from Joseph Ramirez in February, 2022. I couldn't have asked for a better experience. Car was clean and ready to take home that day. Joey was a pleasure to talk to while he simultaneously processed the paperwork and took care of the other details, and Robert made sure I was taken care of on the back end with financing. Definitely satisfied with how I was treated during the process, and with the new car.
Marc Strawser
Mar 5, 2022
5
Best car buying experience we have had buying a car. From the first time I reached out asking about a vehicle the internet team member Christina was great. She then set me up with Paul Axt in sales to finish the purchase process he was great to work with and I recommend using Paul if your in the market to buy a new Toyota. Andy finished the deal in finance was a great experience. We will buy our next new vehicle from Mountain States Toyota.
Robert Stewart
Mar 4, 2022
5
Carl and James came though for me, on my new purchase. Carl walked me though the whole process and offered superior service. They made my car buying work the wait. A+ Customer service.~C. Hovland
Lady welder
Mar 4, 2022
5
Mountain States Toyota experience, I came in wearing short and flip flops and the sell guy came and greet me even though I wasn't intent to buy all I want is know more about the vehicle and compare with the one I have in mind. Ethan N. answer all my question and I was satisfy with all his responses, with this pademic and semiconductor shortage he give me the list of the build that are coming soon and waiting period but it still worth the wait.
K C
Mar 4, 2022
5
Ethan was a great help for me and my girlfriend who where looking for a new vehicle.
Chris Smock
Mar 4, 2022
5
Emily was very knowledgeable about the various Rav4 options and the internal process to determine which vehicles were coming available. She was courteous on the phone and followed up on her verbal promises, while being honest about current market limitations.
Alexander Zipp
Mar 4, 2022
5
Great car buying experience. Doan was a helpful salesman. Will definitely recommend them.
Timothy Buckley
Mar 4, 2022
5
Had the best experience buying a new car. We had a bad experience at another local dealership (traditional car salesmen) not looking at your needs. Mountain States Toyota was nothing like that. No pressure buying, Paul Axt was great the it was a smooth transaction. If your in the market for a new Toyota. Go see Paul and if your financing at the car ask for Andy the finance manager he was great getting us a great rate. Thanks Mountain States Toyota.
R Stewart
Mar 4, 2022
4
All in all it was a good experience and I got the vehicle for under msrp and no dealer fees which is almost unheard of these days. Would have been 5 stars except for the fact that it took 2 months and a whole lot of calling and pestering to get the cargo tray and all weather floor mats which we agreed upon before I signed the papers and wrote the check. In the end I got everything that was promised to me though.
Mark Bauman
Mar 2, 2022
5
Ryan was very knowledgeable and profesional.
Josh Bohannon
Mar 2, 2022
5
We were attended to promptly. Our vehicle appraisal was done quickly. The sales representative was friendly, knowledgeable, and efficient. It was the best car buying experience we have had.
Fred Stowell
Mar 2, 2022
5
Doan was incredible. The moment we walked in the door he was so helpful. He exceeded every expectation and was very knowledgeable about our options for purchasing our highlander. Doan worked quickly, and was always checking back in with us to make sure we were okay during the process. We are so grateful to Doan for helping us! In addition we’d love to thank Lana with financing for being super personable, we enjoyed spending our Saturday with her! Thanks again Doan, Lana, and mountain states Toyota.
Cheyanne Wadkins
Mar 2, 2022
5
Friendly, prompt service, very professional, took the time to answer all of our questions, we never felt rushed even though they were very busy. Great experience!
Jennifer Magri
Mar 1, 2022
5
Very pleasant and easy transaction. Bryce was awesome!
Andrew Chadwick
Mar 1, 2022
5
I bought a pre-owned Expedition with the help of Joe Solis and Ryan in financing. Joe was very friendly and made the whole experience very quick and easy. The actual facility is very large and clean. Overall, we had a great experience and would buy from mountain states again!
Lydia Harrington
Feb 26, 2022
5
Did it all online. Flew in and picked up the car. Easy peasy.
Jack Joachim
Feb 26, 2022
5
This was the best experience I’ve had purchasing a vehicle! Gonzalo was awesome, not pushy and walked me through the process seamlessly. Highly recommend him and Mountain States! Also they have corn hole inside which I loved! Thank you so much!
Hannah Bouska
Feb 26, 2022
5
We just bought bought our 3rd car from Joey Ramirez! He is absolutely amazing and truly the best! He is upfront and walks you through the process and makes it so easy! He Is so helpful and knowledgeable! He Makes sure to answer all your questions! He goes above and beyond for you too! So when you are in need of a car please see Joey! I love my RAV4 he just put me in and our Camry we own! Will definitely always go to him for all our car needs! Thank you so much Joey Ramirez for always keeping my family safe and always being so awesome to us!
Nicole Marie
Feb 26, 2022
5
Traded in my 4runner for the RAV4 Bryce Lines took excellent care of me and made sure I got the car I wanted. I tried multiple other Toyota dealers in the area and they had no interest in working with me or wanted to charge over MSRP for the RAV4. Mountain state and Bryce met and exceeded my expectations, 10/10 recommended using them for your next Toyota purchase!
Kelsey Mohr
Feb 25, 2022
5
Great service! Paul was excellent, very professional. We came in to buy a minivan and Paul was able to help find the exact one we wanted.
Daniel Sanchez
Feb 25, 2022
5
This was the best car buying experience ever. Larry Hall was great. No pressure, easy process and Larry knew everything about the RAV. We will come back for our next car and will refer our friends.
Brian
Feb 25, 2022
5
Only place in town that had a Tundra. Patrick was fantastic. When I arrived someone else was trying to purchase this truck. He still found a way to get the keys so I could look at it and test drive it. The other persons deal fell through and now I am the proud owner of a 2022 Tundra Limited. From start to finish everyone was great. The entire deal only took about an hour. I will return here for future purchases.
Jack Acord
Feb 24, 2022
5
My experience in this place was beyond my expectation. Sales consultant Tou was AMAZING, he really help me through all the process of buying a car, was really patient, always contact me (once a week) to give me a heads up about the car I was expecting, always in a good mood, explaining me everything about the process, so if anyone decide to buy a car in this place, you MUST ask for him, you won't regret it. Paul (financial consultant) was everything you could ask, easy guy, willing to help me to find a good deal in buying a car, explaining ABSOLUTELY everything and definitely the reason why I was able to leave the place with a car.
Sebastian Jimenez
Feb 23, 2022
5
Mountain States is definitely one of the best Toyota dealerships in the Denver area. Super easy to work with with no dealer fees! There was even a little gift in the car waiting for me 😀 Thanks Paul, Juan and Ben🤘🏽
Josh Knight
Feb 23, 2022
5
Very easy and accommodating to purchase a car through
Brian Turner
Feb 23, 2022
5
We just purchased our second Toyota truck from Mountain States Toyota and couldn't be happier. Jake B. is fantastic and the reason we are there. Referred to him by a friend who also buys only from him. You can trust them to do what they say and treat you right. We come all the way down from Fort Collins because Jake and Mountain States treat us right and our local dealerships do not. I choose to give my business to someone who values me and this is the place.
S P
Feb 22, 2022
5
I met with Jim Gallegos, who I found to be warm and welcoming and extremely knowledgeably regarding the 2022 Rav4 and Highlander. Jim was able to show me several Rav4s and provide information on Highlanders and Rav4s being built and scheduled to be delivered in one to two months. I asked Jim if there was anyone at MS that would like to look at our 2019 Subaru Outback. This happened and I was presented with a proposed price sheet for a 2022 Rav4 I was interested in possible buying. I concluded our meeting by telling Jim that I would return with my wife later the same day. Upon my return with my wife, we were warmly greeted by Jim. My wife had several questions relating to the vehicle; Jim was able to answer each of the questions, and he offered to show us a vehicle of a different color but otherwise identical to the vehicle we were considering and another vehicle several categories lower. Back at Jim's office, reviewing the price sheet, Jim indicated there was no bargaining at this dealership and the figures listed were final. We decided to pay a $500 fee to reserve the Rav4 vehicle to be delivered in March. Our experience with Jim at Mountain States was outstanding. Among the many attributes Jim exhibited was his superior knowledge of the vehicles we were considering. If you are considering the purchase of a vehicle at Mountain States you will be in great hands if Jim is taking care of you. By the way this is the fifth vehicle we have purchased at Mountain States.
Michael Bassett
Feb 22, 2022
5
Thank you, Carl!
Jason Dinh
Feb 22, 2022
5
We just ordered a new Tundra and it's our second purchase here. Fantastic dealership who values our business. We work only with Jake B because he is the best and was high recommended. It's worth our time to come down to Denver from Fort Collins because our local Toyota Dealership does not value customers and Mountain States and Jake do. Top rated for sure!
Seth Pickett
Feb 22, 2022
5
I had buy the 2019 toyota 4Runner Mountain state with Ryan . he is so nice answer all my questions. they are so friendly and kind .
Polino Mi
Feb 21, 2022
5
Very smooth and hassle-free transaction and had our new car within 2 weeks - exactly what we wanted. Highly Recommended!! A++++
Chris Hartland
Feb 21, 2022
5
I was working with Randy on buying new Toyota Rav4 It was great experience. Good place to buy car.
Stanislav Nikitenko
Feb 20, 2022
5
Wild experience, amazing Salesman, Quin!
Sam Archer
Feb 20, 2022
5
Fast and fair. Got me out and into what I wanted. They could do better at the detailing for used cars but no big deal I can touch it up.
Josh Vanvolkinburg
Feb 20, 2022
5
Chris was really helpful. I live in the Atlanta, GA metro and these guys really worked their magic for me.
Craig Taylor
Feb 20, 2022
5
Joe Solis is not only an exceptional car salesman but is a personable and caring individual. I absolutely recommend going with Joe to purchase your next vehicle, he will go out of his way to ensure that all of your needs are met. The whole staff was incredibly kind and answered all of my questions thoroughly. Great place to purchase a vehicle!
Kathleen Schaff
Feb 18, 2022
5
Great experience with these guys. Cole was awesome to work with and was super knowledgeable when it came to 4Runners. Highly recommend.
Kevin Clancy
Feb 14, 2022
5
Customer service was great, and experience throughout the process was quick and easy.
Daisy Thoj
Feb 13, 2022
5
Amazing experience! We had been looking for a certain vehicle for a while. Timothy called me as soon as it came in. Dealership was very professional, friendly and transparent. No pressure at all. They truly wanted to make sure we got exactly what we wanted and needed. Steve the sales person was extremely knowledgeable and thorough with the details and training of how to use the features. Andy in finance presented additional options and helped guide what might make sense for us but no pressure. Purchase and financing was fast and smooth. They take a very consultative approach with their clients and obviously value their customers and care about long term relationship. This dealership has won Toyota Presidents award last several years in a row and easy to see why. The work as a team and professionalism is second to none. We were soured by experience at Autonation Toyota Arapaho using deceptive and dirty business practices. Mountain States really represents the quality and brand of Toyota. Highly recommend Mountain States as top dealer.
Alison Liley
Feb 13, 2022
5
We came in looking for a car and Doan Vu helped us. It was an easy process and he was personable and caring. He went out of his way to make sure we got the deal that we needed. We would highly recommend Doan and the rest of the service people to make our purchase pleasant
Jan Britton
Feb 12, 2022
5
We had a great experience buying our car here. Doan Vu was our salesman. He was not only personable, but was genuine and really cared. He seemed to want the best for us and worked with us to get us the deal we needed. Not only did he work on our behalf but he went the extra mile. The service people we dealt with were all friendly and helpful. This is a place that cares about it's customers.
jrb
Feb 12, 2022
5
We came in to purchase a used car. Doan Vu was our salesman and he was excellent, working with us to get the deal we wanted and genuinely caring about us and our needs. That's hard to find these days as we expect sales people to be pushy. It's nice to find a salesman who wanted to help us get what we needed.
jrb
Feb 12, 2022
5
Christian was spectacular. Helped me land my 4Runner in very quick order. Professional, helpful, communicated well. Highly recommended!
Jared Barnes
Feb 11, 2022
5
I have purchased my last three vehicles from Mountain States Toyota. This will be my fourth. I live in Loveland Colorado and I will continue to drive the distance in order to deal with Mountain States. The salesman I had TREY HUGHES both times has been amazing. Everything is upfront, there?s no haggling and they are 100% honest I believe. I also take my vehicles to their service department because of the service I receive. if you are buying a car I recommend 100% to go to Mountain States Toyota.
Heather Peete
Feb 11, 2022
5
My experience buying car from mountain state toyota was friendly and very professional specialy (Tuo Lee) was very open and straight forward he made the buying process enjoyable and thank you!!!
ogbazghi abraha
Feb 10, 2022
5
Had a problem with my tires and they helped me way more than I thought. Great customer service and very convenient location😊
clumsy panda
Feb 10, 2022
5
Dan Healy was great throughout the process to order and deliver our 4Runner. Kept us up to date on allocation status regularly and was very personable.
Reed Martin
Feb 10, 2022
5
This is the second car I've purchased in five years from Mountain States Toyota. It's the only dealership I would go to due to ease of dealing with salesperson Michael Ramstetter. Working with Michael is so incredibly comfortable and absolutely zero pressure to buy a vehicle
Kathy Kupetz
Feb 9, 2022
5
First of all I am big on reading reviews so I am big on giving reviews. Mountain States Toyota is by far the best in dealership service. I have been to Peterson in Fort Collins and Stapp in fire stone. Both horrible!! I live in Loveland Colorado and I will drive all the way to Mountain States for my vehicle purchasing and my vehicle servicing. I bought my Camry here and I just bought my Highlander here. Kaitlyn in accessories has been wonderful. I have had all the accessories installed on my vehicle and she has made sure every appointment was made. Trey Hughes was my salesman when I bought the Highlander and he was amazing. Very attentive and straightforward. Everyone in the service department is always polite and on top of things. They are honest and that is very important when it comes to vehicle service I will continue to come here for as long as I own vehicles. 2/9/2022-it would not allow me to do a second review so I wanted to add to this one that I visited Mountain States a year later to purchase my fourth vehicle from them. Your service is impeccable. TREY HUGHES the salesman is amazing. I live in Loveland Colorado and yes I will continue to commute to Denver for service and purchasing of my vehicles
Heather
Feb 9, 2022
5
Great experience all around. Emily and Mike were fantastic.
Carlos Sanchez
Feb 7, 2022
5
Juan Casillas and Team took care of my Tacoma purchase. They made the process streamlined and simple. Hands down the best car buying experience I've had yet. Thank you, Mountain States!
Satisfied Customer 12/31/21
Feb 6, 2022
5
Customer service was good Jim helped me get what I wanted and delivered 2 weeks before schedule.
domonique pedroza
Feb 5, 2022
5
From start to finish this was an excellent purchase experience for our family! Our salesman, Dean, was great. He even helped us to pull off the best surprise ever for our son.
Erika Wimberly
Feb 5, 2022
5
Mountain States Toyota is a great place to buy a car! the entire buying experience was excellent. the sales staff was very knowledgeable, professional and courteous. I got a really good deal on a certified used Toyota Highlander. upon inspection of the vehicle, I noticed that the tires were worn and the hood prop grommet needed replacing. the staff was able to get the tires replaced with a complete set of new tires and replaced the grommet at no extra cost to me! another plus is they have no dealer handling fees which is kind of rare. I would highly recommend Mountain States Toyota when considering purchasing a new or used vehicle.
Ronald Benavidez
Feb 4, 2022
5
John was a huge help in walking me through the steps of my first car purchase. Andy as well was very helpful in explaining the finance options to me. Easily the best experience I had at a dealership after visiting multiple in the Boulder/Denver area.
Tom
Feb 4, 2022
5
Great customer service! Our entire experience was outstanding, from the facility to the friendly staff.
Rev Miller
Feb 3, 2022
5
The entire experience was top notch! From the sales rep Mickey, to Jesse in the office, and most of all the Used car shop manager John for whom i am buying dinner tonight as a token of our appreciation! Highly recommended service with a smile!
Jon Butsch
Feb 2, 2022
5
Carl Poretti made this experience as easy as possible. He kept me updated on my order and was friendly and very professional!
James Burks
Feb 1, 2022
5
Could not ask for a better car buying experience and the BEST salesperson to work with. I have purchased/leased three cars from Mountain States Toyota over the years and would send any friend or coworker in Joey Ramirez’s direction when looking for vehicle. He went above and beyond to make sure I was happy and the process was the smoothest and most efficient experience I’ve ever had. I’m loving my new 4Runner and all of the new features. Thanks again Joey!! I’ll make sure to recommend you to anyone I know in the market for a new or used vehicle. :)
Alisha J.
Feb 1, 2022
5
Johnny was super helpful in the car buying process here. He was with me the whole way and I really appreciated the time he took to explain key features of the car to me as a last step. I left the lot with confidence and happiness! I am also grateful that he will be a primary resource if I have any questions while I own the car. Thank you!!
Melissa Mayer Toubol
Feb 1, 2022
5
Got a new Tacoma from Joey there and was fun and easy! Thanks Joey for helping me into my new fun truck!
Danny Legittino
Jan 31, 2022
5
Great staff! Very helpful and willing to put in the extra effort For an awesome car buying experience!
Paul Kent
Jan 31, 2022
5
I had a great experience with Larry Hall. He was knowledgeable and made the process easy. I would recommend him to anyone buying a new car.
Kim
Jan 31, 2022
5
I had a wonderful experience buying a car from Mountain States. Larry Hall was exceptional. He was very helpful and answered all of my questions. I highly recommend him.
Alex
Jan 31, 2022
5
The team at Mountain States is great, they were fast, fun and friendly to deal with. Great vibe in the dealership of existing customers getting service and showroom customers buying a new or used car. I would buy from this dealership again, I highly recommend them if you want a no nonsense car buying experience. Kudo's to Christian and my finance guy Jesse, they made me feel like family!
Thomas Kent
Jan 30, 2022
5
We appreciated the entire experience so far with purchasing our new Toyota Rav 4 hybrid at Mountain States Toyota. The experience has been tremendous working directly with Doan Vu. He is kind, attentive, informative and focused on making this happen in a very comfortable way! We are beyond thankful Doan!
Brian Munoz
Jan 29, 2022
5
Doan Vu made our car buying experience amazing! We are beyond thankful for his guidance, kindness, expertise and dedication to making this a successful experience! Thank you Doan and Mountain States Toyota! Brian
Brian
Jan 29, 2022
5
Great experience, and love my new Tacoma!
Tim Buckley
Jan 28, 2022
5
They did a great job. Randy was very helpful and friendly. Having an issue with my media console and they told me to bring it in and they’ll look at it with no worries. Great customer service after purchasing a used F-150
Elliot
Jan 28, 2022
5
I recently purchased my 2nd vehicle - both Tacomas - from Mt. States, and just like the 1st time, this transaction went very well. I worked with Juan Casillas, and he did a great job of making me feel comfortable the whole time. I appreciate that he didn't try to pressure me into anything. The only part I'd like to see improvement in is the time it took to finalize everything on the day I picked up my new truck. Even without having to do any financing it still took close to 3 1/2 hrs. which is much more than I was anticipating.
Brian O.
Jan 27, 2022
5
What an amazing experiance as usual! It was time to trade in my lease and get into a new lease and Nick Kramer made it super easy! I am in love with my new 2022 4 Runner SR5 Premium! Thank you nick!
Katie Hatfield
Jan 23, 2022
5
Very good,excelent,the Paul is the best profecional.
Maxim Pelin
Jan 23, 2022
4
Purchased used car from this dealership that was listed on an online site. The vehicle was as advertised and was appropriately priced for its condition and mileage, The facility was clean, well ordered and showed a sense of pride in the dealership. The salesman assisting was very personable, professional, and helpful. The value provided for my trade-in vehicle was exactly as expected. Finance offered, but did not try to pressure any up-sale warranty contracts. Only reason not for higher marks is that it took a bit too long to complete the cash deal. Nevertheless, I would highly recommend this dealership for new and used car purchases.
Michael Steege
Jan 21, 2022
5
Always a pleasant experience dealing with Mountain States Toyota! Very professional service department 👍
Rick Carver
Jan 20, 2022
5
First made contact with online sales staff. Was told the RAV4 Hybrid I wanted - in short supply nationally - would be delivered to the dealership in the first half of January. I put down a deposit and the vehicle arrived Jan. 12 as promised. I came in later that day to finalize the purchase and drove away in the afternoon with my new RAV4.
Joe Goldeen
Jan 20, 2022
5
Michael R and the team at Mountain States Toyota were excellent! They were patient and knowledgeable and worked to get me better financing than i walked in the door with. Michael put me on the list for a Rav4 Prime early and kept me updated while i waited for the car. He then adjusted his schedule to allow me to pick up the car at the most convenient time for me and showed me all the ins and outs of the vehicle. He even gave me a lovely little gift basket after i picked the car up. 10/10 would recommend.
Mike M
Jan 16, 2022
5
Excellent dealership. Everyone was so very friendly. Our salesman Randy H was amazing. He treated us as though we were old friends. No pressure or gimmicks. The experience we had at Mountain States has ruined all other dealerships for us. Whenever possible we will give them our business. Thanks for a great car buying experience. We love our RAV4 hybrid.
Melody Brown
Jan 15, 2022
5
We bought a new RAV4 Prime and the Mountain States experience was exceptional. Our salesman spent several hours showing us all the car?s features and answering all our questions. The best experience we?ve had buying a new car.
Linda D
Jan 15, 2022
5
Great place! Bought my car with the help of Justin Tinajera (Sales Consultant) and he was incredibly nice and making sure we were being taken care of. 10/10 recommend doing business with them.
Dana Torres Flores
Jan 13, 2022
5
Michael Ramstetter made buying a car so easy, even in the middle of a pandemic/global supply chain crisis. Great communication and customer service the whole way through!
Liz O
Jan 11, 2022
5
The sales person was very helpful and respectful. He was transparent with us form the start. Great service and attentive.
Eli
Jan 10, 2022
5
We found the RAV4 hybrid we wanted and Jim Gallegos was great at going through the incoming inventory, helping us pick the one we wanted, reserving it for us and keeping us posted on the delivery date. Jim was very knowledgeable on hybrid technology and stressed the importance of torque when comparing hybrids. I will recommend Jim to my friends who are interested in a Toyota.
Colorado Yellow Jacket
Jan 10, 2022
5
Friendly!! Excellent!! Amazing!! Outstanding!! Great!!
Francisco
Jan 10, 2022
5
Jim Gallegos was excellent in working with us in finding the Rav4 Hybrid we wanted, getting it reserved and keeping us informed about delivery date. He went out of his way in giving us the latest status and spent a good deal of time with us when the car came in and making sure we understood all the car features.
Colorado Yellow Jacket
Jan 10, 2022
5
John was an excellent salesman! I knew what I wanted when coming in so John just made sure we went through the process as efficiently as possible. He made the process very smooth, highly recommend!
Ford
Jan 9, 2022
5
During COVID used car prices are out of control. At Mountain States I found exactly what I was searching for at a reasonable price. Larry took great care of me and answered every question. While there really is no haggling to be done, there were ways to help us out and Larry was wonderful at figuring out anything he could do. During the middle of a snowstorm the teamwork was evident. Staff bought us drinks out of the vending machine with there own money. The lady in parts department didn’t have an apple cord for me to buy but said I could use hers. She was there late and got me spare paint for car after hours. Paul in finance was also phenomenal. Knowing that it’s not about cutting corners and making a buck for the staff makes me drive past MANY Toyota Dealerships to get to Mountain States. The employees love working there. The management cares about the staff and the staff care about the customer. Just don’t find that much anymore. I am a loyal customer. Thanks for everything!
Keith Harmon
Jan 8, 2022
5
Jimmy Gallegos did an awesome job helping me find a vehicle to help me out with my gas milage. The dealership gave a fair price for my truck and traded a Camry that I hope to keep for a long time. He was friendly, knowledgeable and took the time to show me all the features on the car after I bought it. I also had excellent help customizing my purchase to what I like.
Eric Holland
Jan 7, 2022
5
Best experience I've had buying a car ever! Paul Axt was the best! He helped so much and made everything easy to understand. Recommend 150+% and ask for Paul Axt cuz he is the best!
Janae
Jan 5, 2022
5
Thanks for helping me purchase my 2022 4Runner TRD PRO
Jeremy Hall
Jan 1, 2022
5
Their customer service is amazing! all employees are super nice. Paul Axnt is the best!
Janae Guite
Dec 31, 2021
5
Trey did an amazing job, and Ryan helped out great on the finance side, great team up there. Will be sending everyone over there
Michael Phillips
Dec 30, 2021
5
As a first time car buyer, I didn't quite know what to expect. I was pleasantly surprised! Mr. Joe Solis at Mountain States Toyota was very professional, informed, and kept in communication throughout the process! If your buying your first car this is the place to go.
LSF
Dec 27, 2021
4
Joe S was extremely helpful and detailed. He was not pushy and was responsive to all of my questions.I never felt inappropriately pressured and was able to control the flow of the process.
HAB
Dec 27, 2021
5
Desde el momento que pones un pie en la agencia te sientes bien por la atención y buen servicio,lo recomiendo ampliamente.
Norma Montes
Dec 25, 2021
5
We moved to Denver in 2017 and by 2018 we were in the Mountain States Toyota looking for a car. We had such a good experience we came back this year in March and met Paul Axt who has been our absolute favorite salesman. We leased a 2021 Rav with him and had such a good experience that when our jeep died last month we came right back and we’re able to get a used Ford that we love. We are thankful for the good people (our finance guy was also amazing and so so sweet) at that store and we absolutely love Paul! Cheers and we are thankful for your company! Steph and Britt Manso
Steph Manso
Dec 24, 2021
5
Steve was the best! Highly recommended! They made the process easy and fun!
Joseph Dorey
Dec 23, 2021
5
Enjoyed working with Carl Poretti at Mountain States Toyota! Great trust, efficient and personable.
NCramer
Dec 22, 2021
5
I recently purchased a Toyota Tundra from Mtn States Toyota and had a exceptional experience. The salesperson (Jim Gallego) I worked with was on the ball from the moment I walked into the dealership. My vehicle wasn’t going to be available for a few months before that first visit, but Jim continuously kept updating me about new features and inventories. I recommend working with Jim and the rest of the sales team to fill any need you may have.
Kevin G
Dec 22, 2021
5
Had a great experience buying my awesome new Tundra. Chris in sales and Matt in finance are great guys and were very helpful in getting me into my dream truck 🤘
Kris Bradford
Dec 21, 2021
5
Just bought a new rav4 for my wife. Super easy and painless experience. Chris helped me with the transaction and was super awesome. Ben helped me place the order a few months ago and was also very helpful. Will definitely recommend MST to friends and family!
David Wade
Dec 21, 2021
5
The kindness and helpfulness of Tou Lee and the staff at Mountain States Toyota was wonderful. Tou was very knowledgeable, answered all our questions, helped us through the order process, and kept us posted while we waited for our order, which arrived on my birthday... Thanks Mountain States Toyota!
Brett Forbes
Dec 21, 2021
5
Carl is excellent! Very trustworthy, caring and patient. I bought a new RAV4 Hybrid, at his recommendation. He walked me through all the cool features on the car and made sure I was happy with my purchase. I highly recommend you go to Mountain States Toyota and ask for Carl.
N Cramer
Dec 21, 2021
5
Our sales consultant Michael Ramstetter answered all of our questions and made the purchase of our new Prius fun and seamless. I would highly recommend this dealership and Michael if you’re thinking of buying a new Toyota.
Gregory William B Morris
Dec 20, 2021
5
Larry was very nice and was able to make my Christmas dreams come true with my delivery of my Lunar rock 2022 off road premium 4Runner! It was even topped off with a cute box of local snacks! Thank you so much mountain states for great service!
Shandilyn
Dec 20, 2021
5
Had a great experience with the purchase of our new 4Runner thanks to Larry Hall. Larry was very professional and got us in and out in the 2 hours he promised us.
Mark V
Dec 20, 2021
5
Had a great experience thanks to Paula! She was really helpful and patient with me answering all the question I had. Since it was my first time buying, they made the process easy for me, helping me to suit my budget and all that loan rate stuff. Thank you so much for such pleasant buying experience.
Kit Ying
Dec 20, 2021
5
I had a great experience with Patrick. He was so patient with me and answered all my questions (sometimes twice 😃). I am writing this review in December 2021 - during the car shortage. The dealership only had 2 RAV4s on the lot. I got to test drive both cars. And since I did my test drive first (for the day), I had dibs. That helped me feel less pressured in making a quick decision. They even gave me ~1000$ for my old 2003 pick up truck. 25 years ago I had a old version Toyota Landcruiser - I’m happy to be back in Toyota’s safe and reliable hands.
Nancy Foster-Mills
Dec 16, 2021
5
It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.
Michael MacDonald
Dec 15, 2021
5
It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.
Michael MacDonald
Dec 15, 2021
5
I had an excellent experience purchasing our new 4Runner through Carl Porretti. He was knowledgeable, has excellent follow through and made sure I knew how everything worked before I took delivery. He's truly a professional, and very likeable too.
Larry Caine
Dec 14, 2021
5
From the time I made an appointment to test drive a car through yesterday when I picked up my brand new Toyota RAV4, the team at Mountain States Toyota have been helpful, responsive, kind and informative. Patrick, my salesperson, has been super helpful. He walked me through the process and kept me updated on progress without me having to hound him. He made himself available when needed. Thanks for everything!!
Christa Salling
Nov 30, 2021
5
They are professional & helpful! Joey Ramirez my Sales Consultant went above and beyond in answering all my questions on the vehicle I purchased! He was knowledgeable and professional! My purchase was streamlined and accurate in every aspect! Thanks Joey!
Lisa Rodriguez
Nov 29, 2021
5
Just purchased a 2022 4Runner for our son. Paula L. was so helpful, making this process simple and enjoyable. She was able to locate the vehicle we wanted in this time of limited inventory - we couldn't be more pleased!
Alyson
Nov 26, 2021
5
This dealership is easy to work with and always willing to work with us because of our sales representative Doan. We have purchased many cars from Mountain States Toyota and will always recommend Doan our only sales representative we work with. Our finance guy was also a great help and offered everything that could help us in the future if we ever came across any problems.
Gohlub
Nov 24, 2021
5
Always a pleasure to work with Doan. Best salesman and is un-replaceable. Doan has been our family salesman for over 8 years and we love him. He always makes it easy for us to work with him. We keep coming back to Mountain States Toyota because of Doan. We would recommend him to anyone. THANK YOU DOAN!
Gohlub
Nov 24, 2021
5
I had a wonderful experience with Christian who works in sales at Mountain States, he was so helpful throughout the process and extremely responsive with answering all our questions. I love my new RAV4!
Sarah Wada
Nov 21, 2021
5
What a great experience with Chris E. and Lana. Thank you so much!
Roy Rash
Nov 20, 2021
5
No extra fees from the dealer! I like that.
Jeff Bailess
Nov 20, 2021
5
Love the vehicle. Quick and easy transaction. No mark up and friendly staff made me feel very welcomed. Thank again Larry and phoebe for your assistance.
Rommel
Nov 19, 2021
4
Ordered a Rav4 and expected to wait 3 months for it but was called after two weeks saying a car was available. Everyone was helpful and provided good communication
Josh
Nov 8, 2021
5
Very happy with the outcome of choosing this dealership. Originally the no dealer fees is what caught my attention but they also had the most RAV4s available so it was an easy choice. I did find issue with the reliability of my original sales person Andrue who conveniently was always on vacation when I needed him most. I ended up working with Chris who was fantastic in making me feel valued as a customer and sending me photos of my car when I was stuck at work and answering all my questions in a timely manner and helped me get everything ready ahead of time. The finance manager Matt West also was fantastic he was never pushy towards my decision making nor did I feel rushed or judged at any point despite a couple of customers waiting for me to finish to have a turn in financing close to closing. I also was blown away that they honored my under MSRP price from July when I finally got my car in November despite every other dealership in the country either charging MSRP or mark ups due to this car market. They also got me the 500$ recent grad rebate which was a great reward for graduating! I also appreciated Chris filling up my gas to a full tank beforehand (especially in this gas price market) and his lovely little thank you gift box (even though it was filled with peanut trail mixes and I’m allergic my boyfriend was very happy with it 😛). Overall I am very glad I picked this dealership and Chris and Matt really made the experience for me. Definitely suggest this dealership.
Leah McIntosh
Nov 6, 2021
5
They were very helpful and not too pushy. Helped us understand our options and listened to our needs.
Caleb Cox
Nov 4, 2021
5
Best car-buying experience of my life! Carl Porretti, Sales Consultant, made everything go so smoothly. Very professional and personable. No pressure. He knows how to thoroughly explain every detail and sincerely enjoys his job. It shows!Thank you, Carl and Mountain States Toyota.
Kathy Reese
Nov 2, 2021
5
If your looking at buying a car anywhere in the Denver area and it's not mountain state your in the wrong place. Right from go the staff was knowledgeable, friendly, and HONEST!!!! This is what every car buying experience should be.
Sadie Lynch
Nov 1, 2021
5
Recently leased a new 2021 4Runner from Mountain States Toyota and could not be happier. Our sales person Paul Axt really went above and beyond for us and made sure we had an excellent experience.
D Hedrick-Shaw
Nov 1, 2021
5
Had a great visit. Steve did a great job helping us.
Bopha Mouk
Oct 29, 2021
5
Very easy process - ordered over the phone thru Ben Janzen; in-person with Paula Lambert; no addendum, doc fees, or hassle. saved thousands going here compared to my local (Colorado Springs) Dealer. Able to choose from inbound inventory with some modifications to accessories. Vehicle was washed & ready for us when we arrived. No-stress transaction. Only thing that would have made it better was better understanding of the military discount offered with the loan. I mentioned several times prior to arrival that I am a FL resident and will title/tag in FL; when we looked at the specifics of the loan when we picked up the car, FL was excluded from the offer. We were were expecting to receive the promotion but found out in the middle of paperwork we weren't. It was an honest mistake, and I'm still glad we bought from Mountain States and will consider them again if/when we're in the market for another Toyota.
Eric Sulser
Oct 26, 2021
5
Larry is the man. Great car. Great selection and process. Very straight shooter, my son is happy and glad he's now driving. Thanks for everything!!
Michael Geller
Oct 26, 2021
5
it was very quick and fun shopping at this dealership!
Great and Quick Service
Oct 25, 2021
5
Larry was an awesome sales rep. Very honest and helpful threw the whole process l. Definitely ask for Larry if going to buy a car from this dealership
Patrick
Oct 25, 2021
5
I recently bought a Toyota Venza from Mountain States, it was such an easy process. I worked with Phoebe, who was helpful getting all the information I needed about the car promptly and staying in touch during the transit time. Once it was in the states, I worked with Joey who was so awesome to work with, he was super prompt and responsive, answered all my questions, he was thorough and went over everything with me and was just overall very fun and pleasant to go through this process with! I had an overall fantastic experience working with Mountain States! From the Internet sales person I first reached out to to the financing person, everybody was so nice and helpful! I would highly recommend going through them and will absolutely be back myself!
Andrea Estrada
Oct 19, 2021
5
Great place great price , easy in and out , Patrick the sales knows his trucks in and out ,
Lance Fatstacks
Oct 16, 2021
5
I bought a used 2018 RAV4 after my old RAV4 was totaled in an accident. Joe Solis was so helpful in steering me toward a great used car with low mileage and lots of fun perks. It was a pleasant car buying experience and I was able to drive off the lot with my new car. Highly recommend them!
Diane F.
Oct 15, 2021
5
My purchase went flawlessly and without any hassle whatsoever …Paula Lambert kept me informed through the whole process …i will recommend your dealership …thanks again for making it so easy
Carlos J Valladares
Oct 9, 2021
5
I've been buying vehicles for over 40 years and the experience I just had with Dan Healey and his team at Mountain States Toyota to purchase a 2022 4Runner was top notch. These folks are true professionals and deliver the best customer service and price in Metro Denver. I was able to get what I wanted in record time during these difficult times. Bravo!
Bob Orsatti
Oct 9, 2021
5
When looking to lease a vehicle I came across Mountain States Toyota and work with Michael Ramstetter. Not only were they courteous and prompt but everything went smoothly and efficiently thank you very much.
Sullivan
Oct 8, 2021
5
The staff was absolutely exceptional. Trey Hughes, Tim Gorzelnik and Ryan Darenberg were not only helpful but super friendly throughout the process! Could not ask for a better experience! Thanks!
Mark Zaim
Oct 5, 2021
5
Dan Healy and Chelsea White worked together to make this deal happen. Thanks so much for your hard work. I couldn't be happier. Mountain States was great and so were Dan and Chelsea. Worked with me to find the exact car I was wanting.Thanks. Hope to be in the car for a long long time.
Beverly Goshern
Oct 4, 2021
5
Outstanding. Dan Healey and Chelsea White were awesome in finding me the car I wanted and making the deal happen. Delivery was seamless and Dan even helped me find the Bronco game to listen to on my way home. Went over and above. Thanks Mountain States
Beverly Goshern
Oct 4, 2021
5
Randy is THE MAN! As soon as my best friend Elsa and I walked in, Randy greeted us and it felt like home. We all shared a bunch of laughs and I felt so comfortable and trusted the entire process. I’m so excited about the new car that I just bought and cannot recommend to utilize this place enough. They also detailed my car for me as I was signing the paperwork which I seriously appreciated so much
Hannah K
Oct 3, 2021
5
Quin and Matt made my car buying process very stress-free and enjoyable. I can't thank them enough. Highly recommend!
Erika Kreider
Oct 2, 2021
5
Had a great experience buying from Nick Kramer. Professional, trustworthy, and convenient. I’ve been a lifelong Chevy owner and Nick was one of the main reasons I went with Toyota this time. Can’t recommend this dealership enough.
Jamison Reitinger
Sep 30, 2021
5
I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed Jim the damage and he helped me in getting my windows replaced. That is what you call EXCELLENT CUSTOMER SERVICE!!
Irene
Sep 30, 2021
5
I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed them the damage and they agreed on replacing those damaged windows. That is what you call EXCELLENT CUSTOMER SERVICE!!
Irene
Sep 30, 2021
5
I recently purchased a Tacoma TRD OffRoad from this dealership and I worked with Dean. He was super helpful, pleasant, easy to work with and it was an awesome experience! I highly recommend working with Dean.
Andrew Wise
Sep 30, 2021
5
John was amazing. He was very honest and helpful. This was my first time buying a car and it was the greatest first time car buying experience!
Avrial
Sep 29, 2021
5
Patrick made a YouTube video of my new car,and showed me all of the features and imperfections on the car. I would recommend this dealership again in the future.
Sarah E. Puckett
Sep 24, 2021
5
Muy buena atención el señor Juan Casilla , ya este es el 5 carro que compró con el y es un excelente vendedor muy tratable y te busca muchas opciones, gracias
Yosdany Amigo
Sep 24, 2021
5
I love this place, my wife bought a 2018 Toyota Rav-4 and I recently purchased my 2022 Toyota Tacoma TRD Offroad. Great customer service! I worked with Ryan Benipayo, he was patient, helpful and very understanding. Ryan helped me step by step to build my truck. Highly recommend Ryan Benipayo at Mountain States Toyota for your next Toyota purchase!
Richard Delacruz
Sep 19, 2021
5
Our sales guy Chris was awesome!
Rebecca Mayo Cody
Sep 18, 2021
5
We recently visited Mountain States Toyota and could not be happier with our visit. Doan Vu was very pleasant and knowledgeable. He helped us find the perfect truck and we could not be happier with our purchase! We highly recommend visiting Mountain states Toyota for a new or used vehicle and if lucky enough, work with Doan because he was amazing!
Daniel and Darrella Martinez
Sep 18, 2021
5
We recently visited Mountain States Toyota and could not be happier with our experience. Doan Vu was amazing and helped us find the perfect truck we had been looking for! We highly recommend you stop in for a new or used vehicle and if your are lucky ask to work with Doan Vu. You will not be disappointed!
Daniel Martinez
Sep 18, 2021
5
I can’t thank Chris Ellerbrock enough! After not finding what I wanted at other dealerships or dealers selling vehicles over mrsp. Chris got me into a beautiful 2022 4Runner at an amazing price and low payments! The best part he was great to work with! Will recommend him to family and friends looking to buy and definitely will be back to buy from him.
Claudia Reyes
Sep 9, 2021
5
I have to say my experience with Mountain States Toyota and specifically Lawrence Hall my salesman was amazing! It’s rare to find someone so straightforward and honest and helpful and I found all three with this purchase. Thank you again Larry for the wonderful experience.
Sarah K
Sep 1, 2021
5
Just purchased my 21 Tacoma from Chris Ellerbrock. As a previous salesman, I absolutely appreciated his candor. There was zero forceful tactics, zero hassle, just outright friendly treatment. I felt heard, respected, and valued like I was a long time friend. Chris is truly top notch and makes the sales process completely stress free. Will absolutely be sending more business his way. Thanks again to the whole team!
Harrison Lee
Aug 25, 2021
5
Purchased a Tundra from Doan Vu. Exceptional service. I came in at first to look at numbers and wanted a few days to think it over. Down was never pushy and empathetic to my needs. I returned back and he was very helpful throughout the whole process. Great service from top to bottom.
Mountain StateS Toyota
Aug 21, 2021
5
We worked with Dan Healy at Mountain States Toyota. After an initial call about a Highlander we saw online, we scheduled a test drive. He was very knowledgeable about the car, provided various payment options and we never felt rushed or pressured into buying... Our last purchase experience at another dealer took forever, even though pre-approved. This was very pleasant and in a short amount of time we we driving off the lot. Great experience here and with Dan in particular!
LJ
Aug 20, 2021
5
Highly recommend! Great service and answered all my questions with no hesitation. Very thankful for Joey Ramirez and Christina Tapia they spoiled me and I’m forever grateful!
Felicia Lockhart
Aug 19, 2021
5
Very helpful staff. Ask for Quinn Borders if you are looking for a vehicle there.
Sean Wilson
Aug 8, 2021
5
8/4/21 I drove home my first new car in 17 years. A few things have changed in cars in that time! Michael Ramsteter was my sales consultant. Great experience. He walked me through the differences in the RAV4 models and helped me pick the one that will meet my needs the best, a RAV4 Limited Hybrid. Once picked, my car was coming from Japan, Michael kept me up to date on the car's progress to the US and then on to Colorado. I got a good value for my 17 years old Toyota Highlander. When I sat down in my new car with Michael, it was sparkling! Michael walked me through the numerous new features and helped me set things up, sync my phone, etc. All of this was greatly appreciated. This is my new Toyota dealership and where my car will receive service in the future! So delighted! I will recommend this dealership and Michael Ramsteter to friends and family!!
Karen
Aug 7, 2021
5
We couldn’t be more pleased with the purchase of our 2021 Toyota 4Runner. Every person we dealt with from internet sales,finance,business, and especially John in sales was amazing. We flew in from out of state and wouldn’t hesitate to purchase a vehicle from here again.
Elizabeth Docken
Aug 5, 2021
5
Mountain States Toyota Aug 3, 2021 Larry Hall and the Mountain States Toyota team including Ryan and Tim were FABULOUS!! THIS was THE BEST car buying experience we have ever had! It was TRULY a PLEASURABLE experience!! ZERO STRESS and 100% transparency from our first phone call. ZERO markups and ZERO hidden fees!! Larry's communication was quick and he was on top of EVERY detail! He got back to us ASAP on every question we had and it was a TRUE PLEASURE to work with Larry and the team at Mountain States Toyota. We HIGHLY recommend Mountain States Toyota!
Carolan
Aug 4, 2021
5
Juan Casillas me ayudo en la venta de mi Tacoma. Los recomiendo que compren su Toyota con el. La Tacoma que compre es un sueño mio que se logro.
Alexis Hernandez
Aug 4, 2021
5
Steave has help us on our new Toyota , because it has been a great experience from start to finish with steave, we are purchasing another one from him. Thanks steave for all your hard work for us.
Honest Heart
Jul 30, 2021
5
Paul Axt was my Sales Consultant at Mountain States Toyota and he did a great job of getting me the car that I wanted. And the color I wanted! He went through the process of what I wanted on the car and what make I was looking for. He explained all the paperwork and the process of purchasing the car so well that I could understand it. When I got the car with all the modern conveniences, he went through everything and explained what they were and how to operate them. I am an older woman and I really appreciated how well he took care of my purchasing a new car!
Sally McDonald
Jul 27, 2021
5
It was nothing but Great, Great Customer Service from Entry to Exiting. Thanks. Also parts gave me a price check for future add on.
William
Jul 24, 2021
5
I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen with my less than perfect credit. They didn’t make me feel judged about my situation, which I really appreciated. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment for me the next day to have the car looked at. The fact that she took the time after hours to get back to me and address the problem really put me at ease. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any other issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! And to be clear, I don’t blame them for what happened. But I do greatly appreciate their efforts to rectify the situation and make sure that I was completely satisfied with my purchase. I personally work for a company prides itself in customer service, so I know what good customer service looks like. And it was really nice to do business with a likeminded company that truly values their customers. I will definitely be back when it’s time for a new car.
Julia Aaron
Jul 22, 2021
4
My husband and I came in looking for a dependable vehicle on a budget for our family. Carl and the entire staff were extremely helpful in guiding us and accommodating our needs. We were also greeted by my former colleague Travis which put the cherry on top of our experience! Overall, I give our experience a 10, and would consider purchasing another vehicle and recommend friend and family to this dealership.
The Sapps
Jul 17, 2021
5
Everything about this establishment makes me smile. I love how personable all their associates are. we recently were in the market for a new vehicle. We previously purchased a vehicle from them in 2019 so it was a no-brainer to reach out again. We had an appointment for 1 pm and ended showing up early. we were immediately greeted by Trey Hughes. Mr Hughes was amazing from the time we walked in to the time we walked out. He was very informative and answered all our questions and concerns. Our overall experience was beyond!!!! I will never go anywhere else.
Rebecca Myers
Jul 7, 2021
5
I love this dealership. Everyone I deal with here is amazing. They are all friendly and helpful. The dealership is clean and efficient.
Lauren Winarski
Jul 5, 2021
5
Completely professional! Easy to get in & out. Nice, clean waiting area. Will return again soon.
Janna Jones
Jul 4, 2021
5
From beginning to our purchase day, Mountain States Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our Prime above the MSRP. That alone says it all; they are not into gouging and making a few extra dollars from their customers. The sales staff, especially, Michael Ramstetter, the person with whom we had the most communication, communicated every step of the way and could not have been more patient or informative from the beginning to the hours he spent with us the night we purchased and picked up our car. I've bought many cars and had many interactions with dealerships over my long lifetime, and none have compared in quality to this one now.
als
Jul 3, 2021
5
We’ve been doing business with Jim at Mountain States Toyota since 2013. We just bought new truck with him and he is pheromone all as always. Jim goes above any beyond for anyone that walks into the dealership.
Cydney Rios
Jul 3, 2021
5
Great experience, placed an order for a Tacoma. Unfortunately, due to the current car inventory it may take some time, but Nick Kramer was great to work with and helped me through this new process.
Chad Rhoades
Jul 1, 2021
5
I stopped by and looked at RAV4 with my girlfriend, Chris Ellerbrock was exceptional. He did an amazing job helping me and my girlfriend. Thanks Chris!
Charles Ohl IV
Jun 30, 2021
5
Bought a Tacoma there for our father for his birthday. Sheridan the sales guy is an awesome dude to work with. I actually just ordered another Tacoma from him and I would recommend Sheridan to all my friends and family!
Jaime Cervantes
Jun 29, 2021
5
2nd vehicle I've purchased from mountain states. It's truly the only place in Colorado to buy a Toyota. Dan Healy(sales) Ben Janzig(internet sale's) and Paul Floistad (financial) were my helpers. I received great service and the rest deal,again. Thank you Mountain States.
Victoria Linehan
Jun 29, 2021
5
the service and people are fantastic there.
Kim Bilderback
Jun 28, 2021
5
Well this experience was not well I had the technicians look at the electrical part of the drivers seat. Well when I went in you could teach down to adjust the seat. A part had come off when they were done you could put your hand on the electrical panel they had ripped further apart. Now part my fault fir not looking before I left I found this half way home. For the lumbar support Very disappointed in the technician
Kathleen Kropf
Jun 24, 2021
5
Juan Casillas y Joey Ramírez me ayudaron en la compra de mi Toyota Tacoma Pro. Se los recomiendo se andan en busca de un auto.
Jose Hernandez
Jun 22, 2021
5
Paul was great from start to finish, not pushy at all.
Alexus R
Jun 18, 2021
5
I have been to Mountain States many times in the last 18 years and it is always a good experience. This time having to wait over 2 hours was a bit distressing.
Fred Gaglia
Jun 18, 2021
5
I just bought a Toyota 4 Runner this week at Mountain States Toyota and I cannot express what a great experience we had. John Saldivar is an Excellent Sales Associate. He is very knowledgeable and gave us his full attention throughout the process of buying our new vehicle. Andy in finance was also extremely frienfly, professional, and very knowledgeable. We will definitely refer friends and family to Mountain States Toyota!
Rhonda Pylican
Jun 17, 2021
5
What can I tell you? 1. Best dealer in town 2. Nice salesman 3. Outstanding service overall
Thinh
Jun 16, 2021
5
This is the third vehicle I bought from the Mountain States Toyota Dealer. What can I tell you? 1. Super friendly 2. Very helpful 3. Fantastic salesman Just come and see for yourself.
Dcn.Thinh
Jun 16, 2021
5
The only issue was that the technician left excess fluid in my engine compartment.
Narvis Moye
Jun 12, 2021
5
I had been searching for a while to purchase either a new or used Toyota Tacoma. A used one that fit my parameters came up at Mountain States Toyota. I had heard good things about MST and had used a different Toyota dealer for other purchases. That "other dealer" who I had purchased several vehicles from gave me a very low offer on my trade. MST gave me a very fair offer on the trade and a fair price on the used Taco. But beyond price, it was the buying experience. Chelsea, the internet sales rep, was quick to reply and get me going. Initially she set me up with Jake, but I arrived early and Jake was buy, but Jake kindly referred me to Carl. Carl Porretti did a wonderful job. I had a special request to drive the truck to my wife who could not come with me on this visit and he was more than accommodating and gave me the green light and time to make it happen. Carl was friendly, straight-forward, and fair in our discussions. There was an item that Carl took the initiative to ensure that the lead used car service manager would correct and connect with me the next business day -- my purchase was on Saturday. So far, MST has earned my business and Carl was key to that experience.
Larry Jacobs
Jun 12, 2021
5
Fernando has always gone above and beyond to take care of me. I have now gotten my daughter to take her car to him.
Patricia A Sims
Jun 11, 2021
5
In the process of purchasing a New Prius Prime Limited I was very please with professional and honest approach. I was happy with the test drive and the trade in value of my car. The problem was the Prius had a white inter. Michael Ramstetter went out of his way and located the same car with black in Boulder and made a trade with them. The outstand part was that he drove to Boulder for the car and I picked it up the next day. Other car dealers that I have done business with in that past would never have done any thing like this!
Bill DeBus
Jun 9, 2021
5
We live out of state and needed a car quickly! We were waiting outside when Larry arrived and got the deal done quickly so we could get back on the road. Paul in Finance was great too!
ACW
Jun 7, 2021
5
I had an unexpected issue come up with our car. I was able to drop it fr and it was repaired within 24 hours.
Michael Cline
Jun 5, 2021
5
Very knowledgeable. Answered all my questions. Made the process as easy as possible.
Sandy Avsec
Jun 2, 2021
5
I highly recommend Mountain States Toyota. Very professional sales snd finance team that are dedicated to helping the customer. They have up front pricing, no dealer fees and the buying process was easy and efficient. Best experience I have had buying a new car.
Lisa Lunger
Jun 2, 2021
5
Great experience. In and out on time. All the work was done correctly.
Don Perry
Jun 2, 2021
5
Excellent customer service nice location with great amenities while they perform maintenance. Sales are awesome too. Thanks for a carefree visit guys and love the Tundra.
Christopher Sylvia
Jun 2, 2021
5
Awesome customer service from when I bought my Tundra July2020 to to my 10k service today. Thank you all, I could not be happier with a dealership. V/R Tundra Owner
Antonio Juarez
Jun 1, 2021
5
I just completed a second purchase for a Toyota Highlander hybrid from this dealership a few years apart and must say I am even more impressed the second time around. I live in the mountains of Breckenridge, so purchasing a car can be difficult when the best options are located 90 miles away. After diligent research and a few heartbreaks with vehicles being purchased at lightning fast speed, I knew I needed to up my car purchasing game, so I immediately made an appt to test drive my desired vehicle the second I saw it online. With the help of Phoebe, I was connected to my own sales man, Joey Ramirez, who had the car prepped, pulled and ready for me to test drive promptly at the time of my scheduled appt. Once I decided to purchase the car, I didn’t make it too easy on Joey, as my partner and co buyer wasn’t at the dealership or even in town. Not a problem however, as Joey happily let me complete my portion of the purchase to secure the vehicle and then made arrangements to have the car detailed and moderately repaired before final pickup. Long review I know, but the story doesn’t stop there as Joey even drove up the remaining paperwork to Breckenridge since it was becoming apparent it would be difficult for us to make it back down there- a customer service move unlike any I have experienced while buying a car. Mountain states comes highly recommended from both my most recent car buying experiences and I have already been sure to refer any friends in the market in their direction. Thanks Joey!
Ashley Lutts
May 31, 2021
5
Peter was my dealer rep. He did a great job taking care of us I would highly recomend him to any one wanting a Toyota.
Tony Joseph DeLorenzo
May 31, 2021
5
Randy Hendricks has customer service like no other representative I had seen in my car shopping experience! He was respectful of our time, space and needs. There is a reason why this dealership is low on inventory and people buy from them.
Randy Hendricks
May 31, 2021
5
This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!
Stephen Vidano
May 29, 2021
5
This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!
Stephen Vidano
May 29, 2021
5
Chris Ellerbrock is the best he is very professional, knowledgeable, friendly, and hands on every way possible. He went above and beyond for me from the beginning to the end of my purchase. I really appreciated how he cared more about my needs and safety then just selling me a car. He has provided me with the best service I have had in a very long time. If anyone is in need of a vehicle Chris Ellerbrock is the best. Thank you so much I couldn’t be happier. This experience was life changing all because you ROCK!!!
Teneshia Smith
May 28, 2021
5
Very satisfied with repairs. I was surprised that front brake pads last so long. Toyota has the highest quality parts. I will always stay with Toyota unlike other brands.
Shelley Sikorski
May 28, 2021
5
This was the second car I bought from Larry Hall. The process is always easy and no pressure. I will use Larry again whenever the need arises.
Ryan
May 24, 2021
5
Fast, friendly, honest service. Way to go John Saldivar and Mountain States Toyota for helping me buy my first new car ever! I felt safe and confident with this staff!
kjd
May 22, 2021
5
I was very disappointed the windshield glass repair guy was nowhere to be found. That?s one reason I service my car there. But Fernando is awesome as always.
Quinn Porter
May 22, 2021
5
Brought car in for 40,000 mile service, including rotationof trires and alignment.
Richard Weissman
May 20, 2021
5
the staff be it from reception to service advisers are knowledgeable and professional
Louis Grilo
May 18, 2021
5
Great service, clean, friendly, affordable I have recommended them to my adult children and friends. One of my adult children purchased a new car from them because of my recommendation
Nancy
May 18, 2021
5
did a fabulous job in my Rav4 and faster than anticipated...thanks so much
Mark Dhainin
May 17, 2021
5
I?ve always been able to get my car right in when it needs service. I appreciate how they let me know there recommendations but don?t pressure me into additional repairs.
Ann Carver
May 17, 2021
5
Well, it stated back at the beginning of November. I walked in and bumped into Pat. I have shopped for 5 cars before this. I am not an expert, but I know when someone is being pushy and just dying for a sale. Pat was awesome. He let me pick and choose and change everything I wanted on my Camry. He told me it would be about 4-5 months. Things have been backed up for COVID. As the time ticked by I continued to wait and worry. about 60 days in Pat called me and let me know the process was bleak and Toyota had yet to pick up the order. Pat stayed in contact with me monthly to ensure I knew the minute it was picked up by Toyota. Come February the order still hadn't been picked up. Pat Allowed me to make a color change and add some last minute details I had come up with. It was finally accepted. He kept me in the loop the entire time and never once left me feeling like I was just in limbo. The car came in and he cleaned it up and stayed late to ensure I could pick it up that day. I love Pat for all he did. I think the guy went way above and beyond for me.
Alexander Stewart
May 17, 2021
4
The Sales Guy was Awesome (Jim Gallegos), he keep his cool even when I made things difficult, I would have liked a little more price flexibility since this was my 4th Vehicle purchased from this dealer. Filling out all the paperwork is not necessary, my SSN to run a credit check is all that is really required these days. This process needs to be streamlined.
Mr.Zero
May 16, 2021
5
Bobbi has always been fantastic!
Julie Pham Moon-Murray
May 15, 2021
5
The service was performed in timely manner and everything that was done was explained to me well.
Lee Grove
May 14, 2021
5
They were very helpful in helping me secure the car I had come for and explained my options very well with my financial options.
Nicolas Wright
May 13, 2021
5
Service was performed and always professional and done earlier than expected
Leslie Aki
May 13, 2021
5
Easy check in process. They have a good waiting area to hangout in. Washed the truck and everything for me.
Brenden Bombard
May 13, 2021
5
This was my 3rd vehicle from Mountain States Toyota and my 2nd with Doan Vu, Doan is so considerate and so helpful! Love this dealership!! Service is always pleasant too!
Mercedez
May 12, 2021
5
Doan Vu is the ABSOLUTE BEST! Just got my 3rd vehicle from Mountain States Toyota yesterday and I always have a great experience with them!
Mercedez Rojas
May 12, 2021
5
It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.
Phillip K
May 11, 2021
5
Purchase was easy and felt appreciated as this was our third purchase from them .
Nancy Lindholm
May 11, 2021
5
I came in today knowing that I NEEDED to drive out with a vehicle. I wasn’t quite sure what exactly I was looking for but Joe, he went above and beyond, pulled up all the cars in my interest, was straight forward, no bs, and didn’t try to sell me something I didn’t need. He definitely knows what he is doing, and is dang great at what he does. I do not ever write reviews but man, this man deserves twenty stars. Joe if you read this, stay woke!!! You the man. Lol.
M to the G
May 4, 2021
5
I want to give Kudos to Joe Solis at Mountain States Toyota. He gave excellent customer service. I felt like family walking in the dealership. He made the purchase process simple and so easy for such a big purchase for myself. I have always bought my cars from Mountain States Toyota and always will. Great job on the people skills you coach teach and train your Sales consultants.
Stephanie Hernandez
May 3, 2021
5
After dealing with another dealship for years we switched to Mountain States and are very impressed with the service.
Colleen Hayer
May 2, 2021
5
Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.
Harvinder Singh Virk
May 1, 2021
5
Good customer service. They do a great job of keeping you informed on the status of the work.
Sally Bruns
Apr 30, 2021
5
carrington was great! he helped out a lot!
Megan Dekker
Apr 30, 2021
5
Dylan Batch was incredibly helpful, and insightful to get me the right vehicle to fit my needs and budget. Highly recommend him.
Christopher Ryan Hollis
Apr 30, 2021
5
Great service, very nice experience!
Shirley Ponce
Apr 29, 2021
5
Alex Mullis is very clear and efficient with service. Very positive and knowledgeable.
Laura Hunter
Apr 29, 2021
5
Prompt service Knowlege. Customer service.
Jim Mathews
Apr 29, 2021
5
I had a problem with a tire on my 2020 RAV4. I called Mountain States Toyota and I got great service ( a new tire!) and I didn’t have appointment. The Service Department was busy but they fit me in quickly! Thanks to Jesse! I highly recommend MST for service done professionally and kindly!
Pat Murray Tomcho
Apr 28, 2021
5
Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.
DavidL
Apr 27, 2021
5
Larry made us feel comfortable with our decision and gave us all the information we needed. He was straight forward, friendly, and great to work with.
GL2021
Apr 27, 2021
5
Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.
DavidL
Apr 27, 2021
5
I worked with Joe Solis. Joe was so great! I have never had such a great buying experience. He put no pressure on me to buy like other salesmen at other dealerships. He listen to what I needed and wanted. When I buy another car I will be looking for Joe to help me. You can’t go wrong with Joe!
Ashley Smallfoot
Apr 27, 2021
5
Easiest car buying experience I have been through thanks to Jimmy G... He was kind and pleasant to deal deal with.. Will return for any other vehicle needs..
Amanda Beckwith
Apr 26, 2021
5
I just bought a new 4Runner from dean and he was awesome! He will always have our business
Sean Langrehr
Apr 26, 2021
5
Great customer service. Always friendly and stays on schedule
Mary Moore
Apr 26, 2021
5
Great friendly place.. made buying a new car effortless.. Jimmy G was a great salesman and really helped us in finding my new car.. thank you to everyone there for their hospitality and kindness...
Beckwith
Apr 26, 2021
5
Best Dealership for Toyota’s in the State!!! My Mother Picked up her 2021 Offroad 4Runner this morning and had the BEST service by Chris Ellerbrock! We’ll definitely be back for any future needs for my Tacoma and her 4Runner !! I highly recommend Chris E. Hands down!!!
Shelby-Ann Sharpton
Apr 24, 2021
5
Randy was an excellent rep! Made my experience simple and efficient!
Dean Decuir
Apr 23, 2021
5
Quentin’s new G-Ride! Thanks for all the help Joey Ramirez!
Mario Nicole Moscoso
Apr 19, 2021
5
I just moved to this area. I have a Corolla and I wanted to bring it to a Toyota-specific place, so I chose Mountain States (mostly because of their hours and proximity). I worked with Romny Ames. He was a pleasure to work with. The space is comfortable, good space for waiting/working, and nice refreshments. Very happy to have gone and will definitely be returning.
Ellie S
Apr 19, 2021
5
I worked with Michael, Jesse and Matt to buy my first car and had a great experience. They made sure my questions were answered and had great teamwork and communication amongst themselves. Glad I bought my car here.
Milena Sanchez
Apr 16, 2021
5
I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!
Chris
Apr 16, 2021
5
I went to Mountain States when I needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!
Chris Perez
Apr 16, 2021
5
Awesome team! I will never go anywhere else!
Randi Cass
Apr 14, 2021
5
Dan Healy was great to work with.. He was very informative and kept me showed me the options. He went out of his way to show me what was available and then ordered it for me.
Vicki Eppard
Apr 14, 2021
4
My only suggestion is that you inform the customer before they are going to be approaching time for major services. Example - I see your at 99,000 miles, at 100,000 we are going to make these recommendations and this is about what it?s going to cost. When you schedule a basic service and they call you half hour later, ?Well looks like we need to do about $700-$1000 worth of work today. Is that going to be ok?? In the customers mind your full of BS because you didn?t tell me anything at my last service. Buying and maintaining a vehicle is very expensive and I expect my vehicle to stay in outstanding condition because I take it to Toyota and I do my part to take care of it. Maybe lifetime maintenance package should be sold with the vehicle.
Dustin Chastain
Apr 14, 2021
5
My wife and I met Quin when looking for a car. He was completely friendly, engaging, informative, and helpful in every way. He genuinely wanted to find us the best car for us- even when that meant buying from someone else (my wife's back is messed up, and for some reason, the Toyotas killed her.). If you want the best car sales experience you can imagine, check Quin out. You'll be glad you did!
John Maeda
Apr 12, 2021
5
Buying a Tacoma from this dealership was quick and easy. I had expressed interest in the vehicle online. Dan pulled it up when I got there and let me be to check it out. Once I made a decision, the rest of the process was streamlined by the efficient staff at the dealership.
Sam Smith
Apr 11, 2021
5
I had expressed interest in a Tacoma online. Dan Healy pulled the vehicle up when I got there and let me be alone to check it out. Once I made a decision, the process was streamlined by the efficient staff at Mountain States!
Sam Smith
Apr 11, 2021
5
I really enjoyed working with John Saldivar!! Very nice and respectful man! Knows how to work with his customers very well! I think he should be promoted to manager or some higher position because he is so good at what he does and he is such a hard worker! I commend his hard work and being so patient with me and my girlfriend when we were sold a Jetta that was having overheating problems and they immediately helped me and my girlfriend get into another vehicle asap! I'm very happy with our selection of the 2013 Hyundai Elantra GLS! It is so much more faster than the car we had before and is very reliable as well! I think this is perfect for my first actual car! with such low milage as well! They really work with you as a dealership! I recommend asking for John Saldivar! He really works with you and is super kind!! Although I unfortunately don't recommend working with Jesse Shearman, yes he did work twice with us he just doesn't have the best come across when it comes to sales. I've only worked in sales for 2 years but I know that is not how you treat a customer / sell your car warranty. I get it your trying to make commission off selling the car warranty but you don't force it on your guests I'm sorry but that's how you scare the customer off / make them less interested. He also had a cocky attitude about anything tbh! i mentioned "Wow I'm glad I got a reliable Japanese vehicle! " and he said "Um actually, it's a Korean vehicle!" with the most cockiest way he said it back. It came off as a "know it all" attitude and I did not appreciate that and it was super immature. Also when he was making remarks about the Jetta saying, "Oh now are you listening to your friends who have a reliable Jetta" and "Don't be surprised if you bring your vehicle back in 6 months". You want to treat your guests how you would want to be treated and that's exactly how John treated us! :) Other than that it is a great car place and I love them and what they stand for! I also really appreciate how the car lady upstairs really was patient and worked with us as well! took 6-7 hours of waiting but it was all work it in the end! Thank you again! -Brian and Nadia
Brian
Apr 9, 2021
5
work with John Saldivar! best car sales associate in the dealership! He will work with you at ease and is a very nice man to work with!
John Saldivar
Apr 9, 2021
5
My sales rep, Sheredan, was professional, friendly and knowledgeable. He made the buying experience an easy one.
Raymond Mccoy
Apr 8, 2021
5
My service advisor Claudia was exceptional. I mentioned that I had just gotten off a 12 hour shift at work she told me she would have my car ready asap. She even recommended to me the nice long brown comfy couch to wait in there state of the art dealership. I had a 7:00 am appointment for an oil change and tire rotation and I was out within 90 minutes.
Mark Z
Apr 8, 2021
5
Leaving this review solely for my wonderful experience with Addison! He was super helpful, honest, attentive to my texts, and very upbeat. Also, when I expressed concern over cost, he ensured to keep the rates more reasonable. Made my day! Overall, Mountain States Toyota charges out the a** for their services, but they do quality work. So, Addison’s help with the price tag was most appreciated!
Heather Laski
Apr 7, 2021
5
Bought a 2019 Toyota 4 Runner Nightshade and absolutely love it!
Debbra Trevino
Apr 6, 2021
5
Work with Carl...he is amazing!!
Shannon Weishaar
Apr 4, 2021
5
What a great experience! Doan Vu has wonderful customer service skills! He showed me every vehicle that I was interested in. He even ran back and forth for different set of keys and stayed past his ending shift time, just to make sure I was satisfied with my purchase and got into the perfect vehicle for me. The thing I enjoyed most about Doan Vu is that he was fun to work with and has a great sense of humor! He was honest and explained everything to me. Thank you, Doan Vu for such a great experience!
Amanda Gurule
Apr 3, 2021
5
Purchase a wonderful car, with no pressure. Great experience.
David Cummings Jr
Apr 3, 2021
5
This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.
Sade Adebukola
Apr 1, 2021
4
We worked with Dan Healy in sales. Travis was also helpful online. The experience was good. Everyone was patient and professional. Hopefully the used vehicle we purchased will be good in the long run.
John P
Apr 1, 2021
4
This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.
Sade Adeyemi
Apr 1, 2021
4
We worked with Dan Healy in sales. Also had online communication with Travis. Everyone was professional and helpful. We are satisfied with the transaction and appreciate their patience with my eccentricities. Hopefully our used vehicle will work out well for us in the long run.
John P.
Apr 1, 2021
5
Friendly quick service awesome very good experience he was nice sale person he treat good
Diwas Upreti
Mar 31, 2021
5
Friendly, efficient, helpful! Will definitely recommend to family and friends.
Lorraine Castillo
Mar 30, 2021
5
This is my 2nd car purchase from Mtn States Toyota and from Carl Peretti. Not only do I come back and continue to recommend to family for their vehicle needs. I go for the customer service I receive from Carl Peretti. He is always Friendly, Kind, Responsive, and works hard to make the purchase experience reassuring and trustworthy. Highly Recommend.
Traci Guenther
Mar 30, 2021
5
When I have more than just an oil change, Mountain States provides a driver to get me to work and back so I can leave the car all day. This time it still wasn't done at end of day so they provided a rental car for a day. They go above and beyond and I'm so pleased with their service
Rosemary Diener
Mar 30, 2021
5
I just bought my first car today from Dan Healy things could not have gone smoother. I was worried about the process of buying my first car, but Dan and his team made me feel like I was in safe hands.
eforbesy
Mar 26, 2021
5
I had a fantastic experience buying my Toyota Rav4 Hybrid at Mountain State Toyota! I worked with Trey and he was extremely patient, personable, and not pushy whatsoever. They helped me to find a lower interest rate for financing than I had been able to find with other dealerships, and overall it was an extremely efficient process. Would absolutely recommend!
Jamie Callahan
Mar 26, 2021
5
good. service agent was timely with repair status and process.
Bob Hall
Mar 26, 2021
5
Everything explained in detail. Service was fast. Questions were encouraged. Friendly team. I was satisfied with all aspects of car maintenance performed today. Thank you.
Susie Cherino
Mar 25, 2021
5
Recently went there looking for a Toyota Rav 4 and had an awesome experience! Michael, Jesse and Matt were super helpful and were always looking out for our needs in our car. The car drives super well, is well taken care of, and we love it!
Quinn Schulz
Mar 24, 2021
5
I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this markup. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.
Bryan Felz
Mar 24, 2021
5
I have never bought a car before and i must admit, I was nervous. As a woman, anything surrounding cars, I have my eye out to be screwed over because I know I don’t know much. This was not the case here! Working with Doan Vu was a DREAM! he worked with us over a span of two months until the used car that fit our needs fell into the lot. Within minutes of notifying him we were interested he called us and helped us sort out the details. Within two days we owned said car. Doan is so kind and happy and just radiates good vibes. We felt in great hands with him and then with the financing guy, Jesse, as well. They are both so personable and genuine and fought to get us the best deal possible. I can’t recommend this place enough!!
Nicole
Mar 24, 2021
5
I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this model. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.
Bryan Felz
Mar 24, 2021
5
Good purchase experience last year, good service experience last year and today.
Steve Blackwell
Mar 22, 2021
5
Very nice & informative. My vehicle was done quickly.
Jill Serani
Mar 22, 2021
5
They were great to deal with all the way around! Fair pricing and amazing customer service.
Debbie Murphy
Mar 22, 2021
5
Life’s too short to waste time on the empty promises, bait-and-switch tactics, and zero-sum negotiations engaged in by many mainstream car dealerships. Car-buying should be super-easy, right? I mean: I have money, you have vehicles - let’s just do this. Well, the dealers in my hometown haven’t figured out this simple concept, which prompted me to seek out Mountain States Toyota. On a map, Mountain States is 1000 miles away from my home, but where it counts - high integrity and mutual respect - we’re basically neighbors. Chelsea White and Michael Ramstetter went above and beyond to make purchasing my new 2021 4Runner smooth and hassle-free, and they remained customer-centered throughout. Through a small handful of emails and phone calls, they communicated promptly and clearly, committed to specifics of my selected vehicle, and kept me advised on that vehicle’s projected arrival timing. On purchase day after I arrived at the dealership, we finished everything up in about an hour and I was on the road. Good people. I’ll gladly seek them out next time I plan to buy a Toyota.
M Gregory
Mar 22, 2021
5
We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!
Jessica
Mar 22, 2021
5
We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!
Jessica
Mar 22, 2021
5
No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.
LMiller
Mar 20, 2021
5
No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.
LMiller
Mar 20, 2021
5
Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.
Ryan Ashley
Mar 19, 2021
5
Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.
Ryan Ashley
Mar 19, 2021
5
Very happy with Mountain States Toyota and my salesman Carl. Was planning on just test driving a new Corolla thinking I wouldn’t be approved till another few months but he was able to get me the payment I wanted and get me into a 2021 Toyota Corolla. I am still in shock...thank you!!
Jace Sanchez
Mar 18, 2021
5
Very helpful and timely in taking care of my car repair.
David Hartman
Mar 16, 2021
5
I recently was in late on a Saturday when most all sales reps were tied up and unable to really help when I was approached by Doan Vu. Immediately Doan was very attentive, even well he was working with his current client. He was very knowledgeable and honest and reassured all my doubts. He went above and beyond by making sure I was approved and in the vehicle I wanted by Monday evening. I will always recommend and use Doan as sales rep going forward. Mountain States is lucky to have a gem like him.
Theresa T
Mar 16, 2021
5
Coming in late on a Saturday when most sales reps were tied up and unable to help I was lucky to get Doan Vu as my sales rep. He was very attentive, knowledgeable, honest. I'm beyond grateful for the work and help Doan put in. Mountain States is very lucky to have him on their team.
Theresa T
Mar 16, 2021
5
We bought a new Highlander Hybrid at Mountain States. Of singular importance in our decision was that the deal was straightforward, no hidden fees, no exaggerations. In addition our salesperson, Paul Axt, was courteous, efficient, and most helpful. He went out of his way to clarify the buying experience and to explain features of the vehicle. And he ensured that our vehicle was prepared and ready for us to pick up when promised. We greatly appreciate the service we received.
Dr Roy
Mar 14, 2021
5
Ask for Larry at Mountain States. Larry knows the product, he makes a fair deal, he cares about customers, he keeps it low pressure and friendly.
Alexander Rivera
Mar 13, 2021
5
Very helpful and easy experience!
Carina Stebbins
Mar 12, 2021
5
The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have.I will surely return to do more business!! The whole team was great!
J Kauer
Mar 12, 2021
5
The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have. I will surely return to do more business!! The whole team was great!
J Kauer
Mar 12, 2021
5
Peter was very helpful, he explained everything in detail and offered us some good direction.
Brad Leonard
Mar 12, 2021
5
Very pleasant experience Chris Ellerbrock helped me find the perfect car and was very helpful answering every question I had and after buying the vehicle he helped me setup the Toyota app 10/10 would come back n buy another vehicle from Chris!
Tory Jackson
Mar 11, 2021
5
Had to return the next day after changing the fuel pump because the check engine light came on. They were able to locate the problem and fix it in a short amount of time.
Delmas Ray Rowe
Mar 9, 2021
5
I appreciate the time and patience Jim Gallegos put in for me when I came in to buy my first new car. I appreciate how helpful he was and he made everything very easy. Thank you so much!!!
Caitlin Gonzalez
Mar 9, 2021
5
The team at Mountain States Toyota all worked very hard to insure that I would be totally happy with my purchase. My salesman Larry paid close attention to my wants and needs and paired me up with a most exciting vehicle. I love all of the options on my new Tacoma. Robert in finance thoroughly explained everything in detail and made this a very enjoyable experience. I’ve been going to Mountain States Toyota for twelve years. I have never had a problem.
George Hawk
Mar 8, 2021
5
Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!
Tammy McEntee
Mar 6, 2021
5
This was one of the easiest car buying processes I have been through. Our salesman was wonderful, not pushy, and answered all our questions.
Sharon Hamm
Mar 6, 2021
5
Justin got me in and out in record time - made the process very smooth
James Winsor
Mar 5, 2021
5
Great and friendly service. Very quick and responsive.
Lawrence Cunningham
Mar 4, 2021
5
The best period Scott Garrett and Jeff Jenkins and Robert in finance and Joey sales are the best. TIM has done an amazing job with this place he's the best too
John W Long Jr
Mar 4, 2021
5
We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!
Brad Swaim
Mar 1, 2021
5
Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!
Jennifer Meader
Feb 28, 2021
5
Excellent service - will start using for all service needs
Jeremy H
Feb 28, 2021
5
My wife and I came to Mountain State Toyota 27 Feb 2021. Both of us were surprised to see how busy they were but we were greet by Carl and helped us all the way thru in our purchase. I was pre approved by my bank prior to coming and Toyota game me a much lower interest rate than my bank.
Hector Hidalgo
Feb 28, 2021
5
they have the best prices.. nearest to true blue book.. and thats the key.. and really nice people
Bryan Orsin
Feb 28, 2021
5
Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi
Joe Lantz
Feb 23, 2021
4
Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!
Jill R
Feb 23, 2021
5
Our dealer rep did a fantastic job helping us buy our new Toyota. I would definitely recommend them to others.
Susan Reimer
Feb 22, 2021
5
Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!
Norman Roger
Feb 21, 2021
5
Easy, fast, quality service. Associate was very friendly and knowledgeable.
Denise Davis
Feb 20, 2021
5
We found our 2015 Avalon on cars.com and sent out an inquiry. Shan at mountain states Toyota was great at getting in touch with us, establishing a great line of communication and facilitating our every request, which included checking the vehicle personally for smoke smells before we drove out to the dealership. Shan helped answer our questions and concerns and when it came time to buy he made us feel like he was on our side and wanted to help us get the best deal possible. Overall great experience and would highly recommend this dealership and Shan’s expert knowledge and attention to customer service.
Sam Lillibridge
Feb 19, 2021
5
Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.
Shana Kelly
Feb 18, 2021
5
Amazing service and selection, run by true professionals.
Tom Ramar
Feb 17, 2021
5
Larry exceeded my expectations with his general and technical knowledge. Knew everything that was asked of him. It was a very care free/worry free experience buying my new truck. Doing these types of things can make you anxious and nervous. I went into the dealership hoping for the best. I was instantly relieved and impressed with everything that was required in purchasing a new vehicle. This was my first new vehicle purchase and now I am more than happy with the result. I sincerely thank you Larry, my financial advisor, and the dealership for your professionalism, and honest information.
Larry Hall
Feb 17, 2021
5
I had a great time buying a new RAV4, i did not get hidden fees, i was given a great price and that never changed. I will recommend this dealer because i did get a fantastic deal and customer service. I definitely will buy again from this dealer.
Esteban Fernandez
Feb 17, 2021
5
A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.
Rebeca Sellers
Feb 16, 2021
5
Great prices, great salesman. No pressure and very accommodating. Would definitely go back.
Justin Neuenschwander
Feb 16, 2021
5
Great place to take your Toyota to get services at.
Terry Long
Feb 15, 2021
5
Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.
Therese Brown
Feb 12, 2021
5
Very friendly! They gave me a great deal!
Tyler Brewer
Feb 11, 2021
5
Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!
Matt Semcken
Feb 11, 2021
5
The dealership handles all my questions and service needs. I have both of our Toyotas serviced at Mountain States
Greg Hefter
Feb 11, 2021
5
The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.
Happy Customer
Feb 10, 2021
5
Pleasant, efficient, accommodating and professional.
ALBERT L COURTNEY
Feb 10, 2021
4
Took my Tundra in for a turn signal recall and to have my horn fixed, and a high beams issue. Horn did not work anymore, and high beams stopped working for approximately 30 minutes when I was driving out east. Recall issue was fixed. The high beams issue they said there was nothin they could find wrong. The horn issue, they found out what the problem was and fixed that, a bit pricey to fix in my opinion. All in all customer service was excellent, enjoyed the waiting area, free coffee and waters. Miss the popcorn machine tho.
Jose Briseno
Feb 9, 2021
5
This was our first purchase and first dealership maintenance service for the vehicle. I couldn?t be more happy with how we have been treated since day one.
Anthony Nolasco
Feb 9, 2021
5
Fast and efficient buy. The dealership doesn?t have any hidden fees (unlike other dealerships) . I?ve completed information and applied for financing online. It took me less than 2.5 hours to come out from the dealership with a new car. This is my second car that I?ve purchased from this dealership.
Natalia
Feb 7, 2021
5
Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!
Nicole
Feb 6, 2021
5
Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!
Nicole
Feb 6, 2021
5
Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!
John Wann
Feb 4, 2021
5
Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.
Christy Natcher Williams
Feb 3, 2021
5
Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.
MRM
Feb 2, 2021
5
Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.
Brian Burroughs
Feb 1, 2021
5
I?m pretty sure I?ve only ever written a review once or twice in my life. Rarely do I feel moved to take the time for this, but the second I left the service center I knew I?d need to write a review for the great experience. I?ve worked in customer service my entire life and understand how draining it can be to keep up smile after smile, all day every day. I was really impressed by how genuine Gabriel was and how natural it was to speak with him. Every time I have an interaction with a company where the staff can only speak ?corporate? tongue with the customers, I want to vomit. Gabriel reminded me that there are still friendly individuals out there who really care about having a pleasant and honest interaction with customers. He was human and had character. That man needs a raise. The dealership is also really nice to wait in and they were quick with the repairs. I had no idea they offered complementary coffees until Gabriel pointed it out. Everything is running nicely so far. I can?t complain. Seriously, give Gabriel a high-five, Toyota. He was the heart and soul of that whole interaction.
Rebekah Reid
Feb 1, 2021
5
Wonderful people. Wonderful service. Really helpful
Nina Behrendt
Feb 1, 2021
5
The salesman, Doan Vu, went out of his way to make our experience a pleasant one. He could not have been more accommodating and helpful to us. We ended up buying two cars and he made sure to address any questions we had at every opportunity. The purchasing process with Ryan was also pleasant and he was very efficient. It is a very friendly dealership and customer service is their priority.
Brian Burroughs
Feb 1, 2021
5
Dan Healy, our sales rep, was friendly, knowledgeable, and helpful. I?ve been impressed with Mountain States for years having had our old Prius serviced there.
Bradford Ridenour
Jan 29, 2021
5
Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.
April Zaura
Jan 26, 2021
5
Deciding to purchase a new vehicle for us like going to the dentist - A total pain. However, my/our experience at Mountain States Toyota was exceptional. My wife and I had made an appointment and after our arrival we were met by our salesman Seth Burn. We shared with him what we wanted to accomplish (test drive a Hylander and a 4Runner). Our first ride was in the Hylander and then of course the 4Runner. We loved both rides. Seth then asked a series of questions to assist us in refining what our wants were and asked which vehicle really met those wants. The decision was relatively easy. There was never any pressure by Seth or anyone else. We than made the deal on a 4Runner (at a great price as we used our Costco Auto Program). The concluding step in any car buyers experience is the DREADED Finance Dept. Unbelievably, this was not a pressure hour of the Manager attempting sell us extended warranties etc. We patiently listened to the spiel. Declined the offers and paid for the vehicle. We were in finance less than 45 minutes.. Again NO PRESSURE. The Mountain States Facility was immaculate, comfortable, and had amenities like free water, coffee etc. Our car buying experience at Mountain States Toyota was 10/10. We will tell all our friends about this day, providing an absolute good report. Thank you Seth and Mountain States Toyota. Jim P.
James Parks
Jan 26, 2021
5
Good communication from the service advisor! My vehicle was ready earlier than expected!
Raymond
Jan 25, 2021
5
My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!
Danielle DeHaven
Jan 24, 2021
5
Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.
Cotton Gail HobbsAsh
Jan 24, 2021
5
We recently moved here and we reached out when looking for a car. Mike Ramstetter did an excellent job of answering every question, showing infinite patience, correcting information when it needed corrected, and being very kind and encouraging!
Kathy
Jan 24, 2021
5
I had best experience with them.i would recommend to all the buyer
Tashi Lama
Jan 23, 2021
5
I had the pleasure of dealing with Paul Axt in sales and Paul Floistad in finance and it was the smoothest process I’ve ever had buying a new vehicle. These guys care about you and are not there to jerk you around . Very personable individuals and that’s what I liked the best, besides getting the best deal on a 2021 4Runner. Would recommend them to anyone along with Mountain States Toyota. 🙌💯
Matthew Siemering
Jan 22, 2021
5
Pleasure doing business with such a polite and knowledgeable salesman.
Glenn Espinoza
Jan 22, 2021
5
Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.
Gary P
Jan 20, 2021
5
Excellent car buying experience. I ordered a Tacoma TRD Pro from Mountain States Toyota. Their pricing was as advertised, they had great communication during the process and they have excellent sales people / service. One of the best car buying experiences I've ever had.
Lee
Jan 19, 2021
5
Outstanding, I?ve purchased and leased over five cars/trucks and highly recommend. Salesmen Patrick Ericsson has been our go to guy for many years.,
Brian J Wheat
Jan 17, 2021
5
First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!
Jason Wentworth
Jan 16, 2021
5
All employees were friendly and courteous. Service was completed on time.
Donald
Jan 15, 2021
5
Randy was outstanding very professional and helpful
Brian Kerby
Jan 15, 2021
5
I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!
Chris
Jan 14, 2021
5
I worked with Jim Gallegos who took really good care of me and the process. Super painless without any bullying or bs! I got the truck I’ve wanted for years at the price I wanted it at! Get your Tacoma here, you will not be let down with mountain states! Thanks guys!
Chris
Jan 14, 2021
5
I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!
Raymond Simmonds
Jan 12, 2021
5
We purchased a 2021 Rav4 Hybrid from Mountain States. Although the actual purchase took much longer than expected both our salesman(Jim Gallegos) and finance person (Andy Im) were excellent. It was our first time using Mountain States and we were impressed.
Gary Petrich
Jan 12, 2021
5
THEY ALWAYS TAKE CARE OF ME
Skip Murphy
Jan 11, 2021
5
Service done on my car very helpful and professional. Thank you for a great job
Debbie Raia
Jan 11, 2021
5
Chris did a good job for us
Michael Rowland
Jan 9, 2021
5
Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST
Cindy Johnson
Jan 9, 2021
5
Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!
Kate Silbaugh
Jan 8, 2021
5
Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.
Glyn Bennett
Jan 7, 2021
5
Fast and efficient. Friendly, helpful staff.
Debbie Johnson
Jan 5, 2021
5
I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.
Matt
Jan 4, 2021
5
I've purchased three vehicles from this dealership and always come back to have the maintenance for them completed. Everything they do they do to the best of their ability. I've never had a problem with this dealership either with purchasing my vehicles or servicing them. They make everything easy!
Judi Barr
Jan 4, 2021
5
I was very pleased with Dan Heeley. I purchased my vehicle through Costco's partnership with Mountain States Toyota. Chelsea White handled my internet incoming order and handed off the final details to Dan. I able to get year end incentives and learn about my vehicle on features I didn't realize it had. Dan walked me through the final process and it was painless. I highly recommend talking to Dan for assistance in buying your next vehicle as well as working with Chelsea if you go through the Costco program.
Eli
Jan 4, 2021
5
Very impressed visiting this location and working with Doan Vu! As a first time buyer it’s scary and he made the experience very exciting and easy! Would recommend visiting this location and working with Doan!
Mariana
Jan 3, 2021
5
Excellent service department, fast and efficient. Friendly, helpful staff.
Jim Hawkins
Jan 2, 2021
5
Excellent customer service!
Liz Critchfield
Jan 1, 2021
5
Drove 92 miles each way to look at a Rav4. Jake from Mtn States made my buying experience very pleasurable and satisfied all my requests, even with others standing in line to buy the car. Very happy with the purchase and customer service.
Firefighter Dave
Jan 1, 2021
5
Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.
Nicole Solano
Dec 31, 2020
5
Great service and great people. Very low pressure which is great for new buyers.
Ryan
Dec 31, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Mountain States
Dec 31, 2020
5
Carrington was great to work with!
Zach Miller
Dec 29, 2020
5
Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!
Bob Conger
Dec 29, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Andrew swarm
Dec 29, 2020
5
Patrick was great to work with made the process very fast and easy I would recommend Patrick and mountain States Toyota to anyonewill definitely go back when we are ready for another vehicle
Andrew Swarm
Dec 29, 2020
5
Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.
Nordo531
Dec 28, 2020
4
My sale went smoothly with the only complaint being it took way to much time! It would be great if you could buy a car with the same effort it takes to buy a loaf of bread. But that can't happen with all the paperwork required! That needs to be worked on!!
Robert J Conger
Dec 28, 2020
5
always get treated like I am someone important. They go above and beyond. Thank you!!
Elena Thompson
Dec 27, 2020
5
Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.
Nicole Rutland Bordwine
Dec 24, 2020
5
Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.
Tricia Taylor
Dec 23, 2020
5
Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.
Alicia Ellsworth
Dec 23, 2020
5
Very easy buying experience. Never felt undo pressure.
Paul Page
Dec 23, 2020
5
I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.
Dodie Ownes
Dec 22, 2020
5
Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill
Patrick Ericsson
Dec 22, 2020
5
I bought a Highlander at Mountain States Toyota from Peter Simoneau. He provided all the information I needed and I felt he was committed to helping me find the car that would best fit my needs. There was no pressure and no shenanigans. He made it easy! I would definitely buy a car from him again!
Great sales people
Dec 22, 2020
5
Having purchased four Toyota?s from Mountain States Toyota, they have always been friendly and courteous to work with. Their service department always takes care of my issues in a timely manner. The sales department is top-notch and professional.
N/a N/a
Dec 20, 2020
5
I have leased multiple vehicles from this dealership over the past 10 years with the same level of service each time. I have (2) Toyota dealers closer to me, one is owned by a company I used to work for in the past. Neither dealer has been able to deliver the overall satisfaction I have consistently received from Mountain States. As with all dealers, people come and go yet this has never diminished the experience. This visit a friend and I each leased a 2021 Tacoma with Jim Gallegos handling the transaction, and Sean Kramer (GSM) handling the numbers. I also worked some number with Jason (sales manager), all are great people to work with. There is no pressure, just there to answer questions and move you in the direction you feel comfortable going. Also they charge no dealer fee which saves you about $600 right off the bat. I wish they were closer to my home, but have always been worth the drive. Will be back in May to lease another vehicle.
Brian Schwartz
Dec 20, 2020
5
Easy to get to location. Staff is friendly.
Debbie Gomez
Dec 19, 2020
5
It seems like they have the lowest prices around compared to other dealers.
Andrew Martinez
Dec 19, 2020
5
What a perfect experience. Flew in from out of town to move here. Did the agreement to pick it up at a designated time. I arrived at the dealership where Matt met me. Car was ready to go in the delivery spot. Professional all of the way. Finance department was awesome too. Thanks for a wonderful transaction and a new ride. Highly recommend them.
Eric Seedman
Dec 18, 2020
5
Very polite and this is where I always go.
Cathy Corrigan
Dec 18, 2020
5
Excellent place with great people!! Very safe with contactless service!!
James Messina
Dec 17, 2020
5
I had an excellent experience working with Larry. He made the whole process quite seamless and quick. Thank you so much! I highly recommend Larry and this dealership.
Emily
Dec 15, 2020
5
I walked into Toyota knowing what two cars I was interested in, I test drove them both very quickly, knew what I wanted, and I was able to work out a deal with the dealership on what fit my budget, and walked out with my dream truck!
Desiree Sharples
Dec 15, 2020
5
Shout out to Chris Ellerbrock! This was my first experience with Mtn States Toyota, Chris was a fantastic point of sale for my new 4Runner. Never any pressure, so easy to communicate with and honest! I'm now a loyal customer.
Jill Brooks
Dec 14, 2020
5
Working with Mountain States Toyota to buy my new 4Runner was a pleasurable experience. Larry Hill made the transaction very strait forward and simple and was a pleasure to work with. I have found my new "go to" dealership for Toyota purchases (which there have been many over the past 20 years).
JQ
Dec 14, 2020
5
Bobbi awesome job. Great place to buy a car or truck. Go check them out always friendly and help you. Bought 5 vehicles from them and will not go anywhere else.
Terry Long
Dec 14, 2020
5
Mountain States Toyota was great to work with in purchasing my new 4Runner. The internet pricing and inventory were great, and the experience at the dealership was simple and strait forward. Larry Hill was great to work with and delivered on everything without any issues. Overall pleasurable experience.
JQ
Dec 14, 2020
5
Always a good experience !,,,
Mark Gurman
Dec 10, 2020
5
Very efficient! My car was serviced in the time they told me, and they washed it.
Lisa Scott
Dec 10, 2020
5
We just bought a new Highlander Hybrid from Mountain States Toyota. We worked with Seth and he made the entire process very smooth. We did most of our transaction over the phone and through email and he was more than patient with requests and questions. He had everything set up for us to come in to sign paperwork and drive away in our new Highlander. Highly recommend working with Seth!
Lee Vitgenos
Dec 10, 2020
5
1st time buying from this dealer. Will do again when need arises!!! Fast, easy process. Great service!! Randy was great to work with. Had the car ready for us to test drive and made buying experience easy!!
Kevin Meyer
Dec 10, 2020
5
Good service. Would recommend. Very efficient from when I took my car in and left.
Ciara Stabnow
Dec 10, 2020
5
I went in to just look at cars but actually ended up buying one. The person, John Saldiva, who helped me through the WHOLE process was very patient and eat to work with. They kept everything really clean too!
Linda
Dec 9, 2020
5
I was done effectively and on time at the time the told me that I was going to be ready
Hector Luevanos-miranda
Dec 8, 2020
5
Jake was a great salesman and the transaction was so smooth. I went in with pre-approval and I got the car I wanted. I will use them again!!
Kym Isear Nadal
Dec 6, 2020
4
Doan Vu was nothing short of the nicest person to work with. When our test driving car ran out of fuel, Doan rushed over and helped us out immediately, and was always extremely kind. The subtraction of one star is because when we told the dealership our car didn't have gas, one of the employees simply told us we "must be mistaken" without checking -- and what do you know, we were stranded on an incline with no gas 6 blocks later. I do not know the name of this particular employee, but this was not Doan or his fault. The receptionist was very nice as well.
keith
Dec 6, 2020
5
great service, excellent people 👍
Dewi Robinson
Dec 5, 2020
5
Thank you Sam for taking good care of my car! Great service and I was in and out in no time!
Maryam Rawesh
Dec 5, 2020
5
From shopping online, to scheduling an appointment, and then onto the actual buying experience, Mountain States has really streamlined and made the process of buying a car enjoyable. The reason I docked a point was the titling seems to be a bit slow (over 30-days and still hasn't submitted to my state, I'll have to call them back for an extension to the temporary tags).
Justin Patten
Dec 4, 2020
5
Once again the folks at Mountain States Toyota service department knocked it out of the park! Thanks so much, job well done!!!
Chris Anema
Dec 4, 2020
5
I recently purchased a 2021 Toyota 4Runner, and I couldn't be happier with the entire process through Mountain States Toyota! I initially reached out online with questions and dealt with Chelsea. She scheduled me a test drive where I met Seth. By the next business day, I had reached out to Seth to let him know we were ready to move forward with the purchase. They installed the remote start and we were able to pick up the vehicle within a few days! We went through the finance side with Paul, and he was great. We were very happy with Chelsea, Seth and Paul. They were helpful and friendly. I have already suggested Mountain States to a few friends who are looking to purchase Toyotas. They have the best selection in the state and you can't beat the service!
Kim Apostol
Dec 3, 2020
5
work to be done on friday..........................................
Lawrance Rotvold
Dec 3, 2020
5
I've been a customer/fan of the service dept in the past. But just got my new Highlander from Mountain States and the sales team was fantastic. I highly recommend them to anyone looking for a new car.
Joan Sturgeon
Dec 2, 2020
5
Salesman Carl P was pleasant to deal with, not pushy, told him what I was looking for, he found it on the lot and in no time I left with a new truck
Mountain States Toyota
Dec 2, 2020
5
Always excellent customer service! I will always get repairs done at Mt States Toyota!
Greg Holland
Dec 2, 2020
5
Great service and staff. Appreciate their knowledge and sincerity with customers.
Kathy McLeish
Dec 1, 2020
5
Carrington Latham is an amazing salesperson!!!
Larry Antonio
Nov 30, 2020
5
very easy car buying experience, no pressure, very informative. Peter Simoneau was my sales specialist, and it was awesome!
Pat
Nov 30, 2020
5
Steve was very helpful in helping me pick out a car earlier this month. Highly recommended.
Darun Ouy
Nov 28, 2020
5
My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.
Dsutton
Nov 26, 2020
5
service is great, people are awesome!
Jack Kesterman
Nov 25, 2020
5
Jimmy Gallegos at Mountain States Toyota was great. Fast, easy, no BS. Stayed late at work to coordinate getting my new truck home.
Adam Moore
Nov 25, 2020
5
They are very confident in their knowledge of the vehicles they service . Also easy drop off and pick up of your vehicle.
Lauryn Cummings
Nov 24, 2020
5
We got great service! Friendly and quick. Drove off the lot in my dream car. Thanks Mountain States Toyota.
Jodie Cowell Kern
Nov 23, 2020
5
They had the exact vehicle I was after with every feature I wanted. I waited for 3 years to buy this car until I found the perfect one. The sales people weren’t harsh or aggressive. They were incredibly helpful and supportive in my purchase. They went above and beyond helping me with financing and making sure I could go with the credit union I wanted to. So impressed with this dealership. I have even reached out to them about the car after the fact and they were helpful in answering my questions. I recommend this dealership completely
Elizabeth Foley
Nov 21, 2020
5
It is great experience purchasing a vehicle from mountain states Toyota. No rush, attention to detail.
Vikram Reddy
Nov 19, 2020
5
Quick and easy stop in today to get routine maintenance.
Riley Breiner
Nov 18, 2020
5
Alex and the whole team were so great to work with! He was very patient with me and made sure to answer all my questions thoroughly. The process of leasing my car was so easy and I am in love with my 4Runner! If you need a car, definitely start your search here.
Rachel Gotberg
Nov 15, 2020
5
Trey was awesome. I bought a RAV4 last Wednesday. He was pleasant and easy to work with, and he has followed up with me to make sure that I am happy with my purchase. And...I am happy. I love this SUV!
Kelli Matthews-Wood
Nov 15, 2020
5
A truly different car buying experience. Mr. Doan Vu will help get you in the Toyota you want. Professional, responsive, no pressure dealership that works as a team to deliver an amazing experience. 5-Stars
Julie Powers Stencel
Nov 9, 2020
5
Thank you Sean Kramer and Christian for helping me with surprising my mom with a car. You are amazing, friendly and easy to work with. You rock!
Jamie Ball Powell
Nov 8, 2020
5
Doan Vu was awesome! What can I say great sales person and even better guy, easy to talk to and didnt push me into a vehicle that wasnt of interest of me! Overall great experience for me and I will be going back once im ready for a trade in. Thank you Doan Vu the vehicle is awesome P.S. Doan Vu is a bit of a jokster that keeps the room full of energy
Rick G
Nov 8, 2020
5
We went to Mountain States Toyota looking for a nice daily driving smaller vehicle like a Camry. Found one we liked and bought it, so pretty simple. The sales man was Chris Ellerbrock and was super knowledgeable and made the whole transaction go very smoothly. A+++ for this dealership the whole team down there is awesome!!😀
Cody Chapman
Nov 3, 2020
5
I bought my first dealership car here, and I have to say I would never go anywhere else. They go to the full extent to satisfy their customers. I believe our sales guy name was Nick Fuentes and he never once left me confused, or questioning if I’m making the right decision. Every question I had, he had an answer for. And if he didn’t have the answer. He went out of his way immediately to get it solved. I would recommend everyone that goes here ask for Nick. He was absolutely amazing. I’ve read reviews about people’s bad experience with customer service. They were talking to the wrong guy. Next time you guys need a car go in and ask for Nick Fuentes. You will not be disappointed. Thank you mountain states for the experience. We will return.
Austin Braswell
Oct 29, 2020
5
Nick Fuentes was super nice, helpful and extremely patient while I picked out my car. He was insightful and was willing to answer every question I had!
Jordan Peterson
Oct 29, 2020
5
Denver Colorado Mtn States Toyota sales consult Jim Gallegos. This is the 3rd vehicle I've purchased from Jim. I appreciate his style & product knowledge. In & out very reasonable. That's why I keep going back to him.
Great sales from Jim Gallegos
Oct 29, 2020
5
Staff is very patient with questions. The service department explained every detail of the work to be done so I would fully understand. Thanks for the patience and professionalism after getting off a 12hr work shift!!!
Mike Blair
Oct 24, 2020
5
I would like to give recognition to Chris, I spoke with him about buying a 4runner. At the time he did not have a vehicle I was looking for. After several weeks of searching I got a follow-up call from Chris letting me know that if I had not already found a vehicle he had one that had everything I wanted on his lot. Chris made this one of the easiest car buying experiences I’ve had. I would recommend seeing Chris to anybody that’s looking for a vehicle.
Lesley Otto
Oct 19, 2020
5
I've purchased a couple of cars from Mountain States Toyota in the past and I keep coming back because of the amazing service. Doan is my go-to person when I'm there and he's helped me without fail. If you're thinking of getting a Toyota then I would highly recommend Doan and his services!
Alex
Oct 17, 2020
5
Dan helped me with the purchase of a new Tundra. He was great to work with. I felt he was doing all he could to make the purchase as easy as possible!
Dan Healy
Oct 12, 2020
5
Great product. Nick Kramer was so professional and courteous and was quite patient. He answered all of our questions before we had to ask. Excellent customer service.
Lisa Croteau Rossi
Sep 30, 2020
5
I had an amazing experience with Christian Janzen, he was so patient and kind and took the time to listen to what we needed! I would definitely recommend Mountain States Toyota for all your car needs!!
Elle Ess
Sep 30, 2020
5
A big shout out to Nick Kramer at Mountain States Toyota. We had only two days to find the perfect car and thanks to Nick’s kindness and professionalism we drove away in our first ever new car. Nick got us a great rate for our trade-in, a fantastic monthly rate directly with Toyota, and even made special arrangements so my wife could pick up our new RAV4 Hybrid when returning from her vacation with our toddler a week later. The car was ordered and ready when she came directly from the airport! Now that’s service. Nick was incredibly busy selling multiple cars during the days he worked with us, but we never felt neglected and he even checked in with us after we left the dealership. Mountain States Toyota is a great dealership because of its support of great employees like Nick Kramer. Thanks Nick and Mountain States!
Colin Sullivan
Sep 30, 2020
5
Randy Hendricks at Mountain States was an excellent sales rep that helped me find just the truck I was looking for. Randy is a great guy and would recommend him to anyone! Enjoyed my purchase from Randy at Mountain States Toyota!
New Tacoma Purchase
Sep 29, 2020
5
I was very happy with the help from Jim Gallegos. He helped me through the entire process and was kind, patient, and informative through the whole process. Thanks Jim!
Matt K
Sep 29, 2020
5
I want to recognize Sheridan Southerland for his outstanding service at Mountain States Toyota. I recently purchased a Toyota 4Runner there and Sheridan was extremely professional, helpful, and courteous throughout the entire process. I had initially contacted the dealership remotely about a vehicle and the advisor had referred a different sales specialist. When I arrived, Sheridan sought out this individual but they were not available. After finding the right vehicle, Sheridan assisted throughout the process even finding a phone charger for my iPhone. When I later picked up the vehicle everything was in order including pulling off the tires and rebalancing with black letters out. This morning Sheridan showed up at the front door of my house with the 2nd key in hand after the dealership had misplaced it while prepping the vehicle. If you are in the market for a Toyota, I’d highly recommend Sheridan. Thanks Sheridan!
Jon Wright
Sep 27, 2020
4
Overall the purchasing process with Dan H. and Mountain States Toyota was smooth and easy!
Anna
Sep 24, 2020
5
Mr Gallegos was very professional and knowledgeable.
Mr Gallegos
Sep 12, 2020
5
Patrick was really professional and kind. He answered every single question I had, even if I had already asked that question once. He was easy to talk to and didn’t push the sale on us, just made us feel comfortable. Great experience and really happy with my purchase!
Kristen
Sep 12, 2020
5
Everyone needs to go see Doan at Mountain States Toyota. The most incredible experience and customer service, he went above and beyond to help me find my dream vehicle. I would give 50 stars if I could!!!
Dee
Sep 12, 2020
5
A great buying experience, dealt with Joey Ramirez on the purchase of our 2020 Highlander Limited. This company is true to their word when they say "We do everything to ensure you are completely satisfied with your purchase
John Baldin
Aug 26, 2020
5
From start to finish I had a great buying experience with Paul Axt and Jake Baadte. They took care of me and kept me updated through the allocation, build, and delivery of my Tacoma. I looked all over colorado for this specific one and this was by the far the best option for me. I was glad to have been able to give these gentleman my business and would recommend them to anyone.
Great Experience
Aug 26, 2020
5
Great experience every time! Chris was awesome and went above and beyond to make sure my needs were met and that I left happily with my new car! :)
Brittanie Barrett
Aug 24, 2020
5
Easy to deal with, Carl listened to what we wanted, he made multiple suggestions helping us to make our final decision. we would highly suggest Mountain States for your Toyota needs.
Jeff Ward
Aug 23, 2020
5
We just purchased (and financed at 0% interest for 60 months from Toyota Financial) a 2020 Toyota Camry XLE AWD with optional packages. Our overall experience with Mountain States Toyota was very good, however there is some room for improvement. We were called by Christina to say that our car had arrived. When we came to pick up the car, Dan was all ready to do the paperwork. Luckily, I compared the email that Christina had sent detailing the upgraded features with what was listed on the sell sheet on the window of the vehicle. When I pointed that out to Dan, he did research it and said that this car actually came in before the one we were waiting for and didn’t want us to lose out on the $500 loyalty figure that had to be used within a certain period of time. I was upset that Christina did not tell us that before we picked up the car and was also disappointed that Christina hadn’t told Dan and that they didn’t take care of all of those extra elements before we came to pick up the car. It required us to come back another time and spend half a day in order to have those things done. Christina and Dan were very friendly, but should take it up a notch related to the issues I mentioned above. It also would have been Nice for Christina to come see us at some point when Dan was meeting with us. Other than these things, both Christina and Dan were great - and Dan even sent us a nice snack thank you gift afterwards. Andy - who took care of the financing and warranties and extra coverage was very helpful. It would have been useful for Us to have more detailed information with us at that point related to what our insurance covered as we were talking about car insurance coverage, deductibles etc. We appreciated the loaner car that was given to us while we waited for the service, but it was not the same vehicle level that we had purchased. My phone ran out of battery, the 2019 Toyota Corolla (no frills) they provided through Enterprise did not have navigation, and we were a few miles away from magic Toyota and didn’t know how to go back. The service department was excellent related to everything. Mr. Butch who handles leased car returns (we had returned our leased RAV4) accepted a headrest that Toyota was charging us for, wrote a letter confirming this and even called Toyota on our behalf.
Sue Alan Kahn-Goodman
Aug 22, 2020
5
Great service! Everyone makes the experience enjoyable.
Paul Kacynski
Aug 19, 2020
5
Purchased a new Tacoma today. Pete was terrific in helping us. Fast and friendly service
Bob Worthman
Aug 17, 2020
5
Zo was great and very knowledgeable, Lana was awesome. There's a reason they're so busy with an above average quality of staff!
Genny Dobyns
Aug 15, 2020
5
I am the owner of the coolest truck now! I love driving my 2020 Tacoma SR5. It’s feels great. Mt States Toyota is the best. They bent over backwards. Owe this all to Dylan Batch, Sales, and Ryne Schear, Finance Manager. I recommend them highly! 2020s will be replaced soon with 2021s soon. See website for deal.
Evelyn Alliston Navin
Aug 15, 2020
5
everyone there was very informed and willing to share. Very nice and comfortable.
Don Dobyns
Aug 15, 2020
5
We just got home with our used truck purchase. The stars just seemed to be aligned for us on this one. I have been looking for a special truck for my wife for a while, but trying to stay on a budget. That IS a tall order! After several promising leads that led us to disappointment, I got an alert that this truck just became available. We arrived at Mountain States Toyota a little over an hour after that alert, and were greeted by a most kind and pleasant salesman, Doan Vu. He advised that the truck was still being safety checked, as it has just been processed in as a trade. He was able to get us time to look over and test drive it, and we quickly decided this was exactly what we wanted. Doan was efficient in completing our purchase, and reassured us that Mountain States would complete the rest of the detailing and safety checks and have the truck ready for us no later than today. That was time well spent! The additional detailing was awesome—which is a testament to this dealership, after all, the sale was already completed. My wife is giddy with excitement, this truck is a bit aged, but sparkles like a new one. Thank you Doan, and thank you Mountain States Toyota.
Near Perfect Chevy Silverado
Aug 13, 2020
5
Doan Vu of Mountain State Toyota was very pleasant to work with on our purchase and very informative. He gave us quite a lots of advise that we're very helpful in our purchase decisions. Wish all other car sales guys are as easy to work with like him. Kudos to Mountain States Toyota for keep great sales people like Doan Vu.
Joel Caballero
Aug 13, 2020
5
Give this man a raise, I was a very difficult/hesitant customer. He answered all of my questions, and ultimately let me make my own decisions about my next step. I love my car, I am so happy and couldn’t have done it without him!
Monique
Aug 11, 2020
5
best service in town, they are always on time, very profesional I totally recomend Miuntain State Toyota to my friends! Fernando the best Service advisor,
Maria Aguilar
Aug 10, 2020
5
Mountain States Toyota is where I purchased my Toyota Tundra and where it has received maintenance. Top notch service and personnel- from their courtesy driver to the service assistant. I really enjoy the service and courtesy they extend to their customers. Makes me feel like I am flying in First Class every time!
Jimmy Alfaro
Aug 10, 2020
5
They are quick... downside.... all their venders waiting for you as you sit in line.
Roland Buckland
Aug 9, 2020
5
Quick friendly service! Bobbi is an awesome service advisor!
Bridget Cassidy
Aug 8, 2020
5
Fast, efficient service with all pandemic precautions in place.
DL Goodman
Aug 7, 2020
5
Over the years that I have used Mountain States Toyota they have been professional and always have done excellent work and kept me informed on the progress and what needed to be done.
Stan Tweten
Aug 6, 2020
5
Great no-hassle buying. Fast and easy purchase - love my new 4 Runner!
Julie Ann Kaufmann
Aug 6, 2020
5
Peter did me right. Great Salesperson!
Cory Peters
Aug 5, 2020
5
Between Julian and Joey, I felt I was treated like a VIP! They listened to what I wanted and never pressured me at all. I am thrilled with my purchase and I would definitely recommend them to all of my friends and family. I always dreaded the whole car buying process BUT NOT NO MORE! Great job, this is one happy customer!
Shellee Smith Scherr
Aug 3, 2020
5
Their service department is trust worthy and dependable. I am never pressure to get work done. ♥️
Mary Walsh
Aug 3, 2020
5
I was super impressed with the service, it made me belive again that there is still such a thing like good dealerships with excellent service!
Jess Vitello
Aug 3, 2020
5
The best car buying experience we’ve ever had! We recommend them highly!
Nok-Silak Sengdara
Aug 2, 2020
5
Extremely helpful finding the car I was looking for. Even long distance from Norman, OK!!
Gail Hanson
Aug 2, 2020
5
Alex was super helpful! I love my new rav 4!
Cheyanne Maier
Aug 2, 2020
5
They have the best pricing on used vehicles. Our salesman Dan Healy was outstanding pleasant personable and most of all patient. when we had an issue with financing Dan said that they would hold the Tundra until we resolved the issue. By the end of the week we were back signing the papers on our 2018 Tundra Limited. We highly recommend MST to anyone in the market for a new or used vehicle. Even though they wouldn't throw in a free snowboard with our purchase.
Ed Salvadore
Aug 1, 2020
5
Vendedor Juan Casillas excelente en su atención .buen servicio.el oficial de financiamiento excelente tambien.lo recomiendo.
Carlos Ramos
Aug 1, 2020
5
Very quick and thorough service. Good deals on cars and no dealer prep fees.
Susan Schulman
Jul 31, 2020
5
They are fast and friendly! also, very professional!
Mary Richards Wylie
Jul 31, 2020
5
I took my car in for a 7:20am 25K mile service appointment. The process was so easy... efficiency, friendliness, and safety were all 10 out of 10! Thank you Ty Scott and MST!
Courtney Daigle Lander
Jul 31, 2020
5
Friendly, efficient, professional in every aspect of this business. Servicing your vehicle with utmost satisfaction. My personal praise to Romny Ames for a job well done!
Jennifer Nazarino Dacoscos
Jul 30, 2020
5
Absolutely awesome car buying experience! Very professional and pleasant experience all around. We love our new Highlander!! Thank you Johnny O’Neill.
Kristie Ann Cote Dobyns
Jul 28, 2020
5
Had a great buying experience with Ryan and Ryan, both were knowledgeable and fun. Love my new 2020 4Runner TRD Pro, we've already had it off road and it's a blast.
Jennifer Fried Dedman
Jul 28, 2020
5
Really friendly and easy to work with! Shan and Jesse were terrific!
Ed Formoso
Jul 28, 2020
5
Carl was friendly and not your typical pushy salesman. we went in took a test drive and Carl was great to negotiate with. Great place to purchase a car. great friendly service
Lonnie N Dara Kittelmann
Jul 27, 2020
5
Joe provided a seasoned experience. He was informative, kind, efficient, and a straight-shooter. Was in and out with my new truck in under 3 hours. Excellent customer service and a kind, by-mail follow-up gift. I'm glad I went to them!
James Lee Baker
Jul 27, 2020
5
I purchased a vehicle with Jimmy Gallegos. He listed to my needs, and helped me find the right truck. While it's never actually quick, he got me in and out of there in a reasonable time, and got me a good price for my trade in.
Casey Doran
Jul 27, 2020
5
good service helpfull staff perfect macanic
Kunwar Shrish
Jul 26, 2020
5
I highly recommend Randy Hendricks and mountain States Toyota to anybody looking for a new or used vehicle. My experience was Excellent And will continue doing business with Randy and mountain States Toyota in the future
Randy Hendricks A plus
Jul 25, 2020
5
Great job, very quick for how busy they were I would definitely recommend for all your service needs!
Sam Delaney
Jul 22, 2020
5
Super sweet staff and amazing customer service! Steve helped so much through the process of our purchase!! Highly recommend!
Paola Gonzalez
Jul 22, 2020
5
I am very satisfied with the Staff and Service Department. They all have done a great job. The mechanics that have serviced my truck were very through. I am very particular with my Tundra Truck and I am always amazed how well the services was.
James V. Kimble
Jul 21, 2020
5
Very nice and polite people not pushy like some places.
Judy Albarado
Jul 16, 2020
5
We recently purchased a used vehicle from Mountain States Toyota and the whole experience was great. Easy to test drive, and the paperwork was quick and easy they did all the work for us!! Thorough cleaning of the vehicle plus they filled the tank for us without asking. Overall great car buying experience.
Ashley Bott
Jul 14, 2020
5
I got the car I always want it thanks to Nicolas that helped me a lot since I got there! Thank you so much Nicolas you were awesome!! He speaks Spanish too so is really helpful for latin people! Was my best day ever!
Romina Reali
Jul 12, 2020
5
it's a great place if you want to buy a car and not be pushed into it. it's your decision and our guy went to Colorado Springs to get the color m y husband wanted. The staff, service department are absolutely wonderful. we had a blown tire from a foreign object picked up on the road. They fixed it showed me what happened. Offered a complete free inspection filled up my fluids. only thing they did not do is the complete clean and sanitize inside the car as we planned. I didn't realize until I pulled away. The car was completed within a timely manner for not having an appointment and them being busy.in All in All I'm pleased and I will be going back to purchase my next vehicle.
Debbie Hiedeman
Jul 11, 2020
5
Wait is always too long. Never get away with just a oil change.
Betty Romero
Jul 11, 2020
5
Great experience buying my new Highlander 😀 Sheridan and Travis were so helpful Totally recommend Mountain States for your new Toyota purchase👍
Anne Swanson Chritz
Jul 11, 2020
5
We had a great experience at Mountain States Toyota. Paul Axt was awesome to work with and went above and beyond to make our car buying experience amazing. Highly recommend this place and the people who work there!
Brittney Richmond Green
Jul 10, 2020
5
Dan was very knowledgeable about the different Tacoma trim levels and helped me decide the perfect truck for me. Due to COVID the dealership was low on Tacomas but he didn’t push anything I didn’t want and called me as soon as the right truck was available. I’d highly recommend Dan to friends and family.
Tacoma Off Road TRD
Jul 10, 2020
5
Paul Axt was SO Nice! He was not pushy and was very patient. I would definitely recommend him to my friends and family!! I was so lucky to have found a beautiful new car which I needed and wanted.
Linda Wanberg
Jul 9, 2020
5
I am very impressed with your dealership both buying and service. One thing that really irritates me is how I have to re-configure my dash board display after my Prius is serviced in your shop. Why can’t they just leave it alone and leave the displays the way I have them. I didn’t get a color print out of the multi function inspection, this time. I hope you will do it next time. I was thinking of looking at your new trucks. But that didn’t happen this time.
Jim Rudisill
Jul 9, 2020
5
Patrick was very helpful and helped get a new car! I recommend him and mountain states Toyota!
Brooke Cordova Jackson
Jul 8, 2020
5
Good service. Comfortable waiting room.
Andy Findley
Jul 2, 2020
5
We worked with Chris Ellerbrock he was amazing he found us a vehicle that we absolutely love at a great price! He is awesome! I definitely recommend this place for your next car
Ashley Lanford
Jul 1, 2020
5
Ryan Darrenberg is a very nice man, he is very helpful and has incredible knowledge Of the Toyota product 10/10
Quinlan Borders
Jun 29, 2020
5
I had a great experience while shopping for my brand new C HR 2020! The salesman was outstanding at explaining everything to me and went as far as to help me set up my phone to the car radio. My experience while working with everyone at Mountain States Toyota was awesome from start to finish, I would recommend them highly to everyone!!!
Cyndi Lovell
Jun 29, 2020
5
I was happy with the time it took to complete my purchase, and the salesman expanded all the features on my 2020 Rav 4
Joseph Egger
Jun 28, 2020
5
Sales consultant spent plenty of time answering my questions and explaining features and operation. Used Costco auto buying plan and negotiating was pretty simple. Feel I received a very fair deal.
Warren Gress
Jun 27, 2020
5
The staff is lovely, helpful, courteous. We appreciated the precautions taken during this time of the pandemic. We have bought all of our Toyota's here because they are so great
Dee Marcotte
Jun 26, 2020
5
Easy and painless no complaints love the new rav4 and they were very helpful and explained all the features of the vehicle.
Jason Richardson
Jun 25, 2020
5
MST is thousands of dollars less cost ,and with far less pressure. I had a very pleasant end of lease experience as well.
Doug Gibson
Jun 25, 2020
5
Jimmy was very helpful. He answered all of my questions and explained in detail everything. I really liked that and the fact that he was not pushy. He made my family and I feel very welcomed and comfortable.
Oscar Saenz
Jun 24, 2020
5
On a busy day, Nick took the time to let me test drive a number of cars. He stayed with me through financing. He answered all my questions because he has so much experience. After the purchase he didn’t forget about me. He was responsive and helpful. I will be getting another car in a couple years and I hope Nick will be there to help me out. The dealership was clean and they were conscientious at this time of pandemic. Go visit Mountain States Toyota and ask for Nick.
Tricia
Jun 23, 2020
5
Enjoyed the quick responsiveness of Jim G at Mtn States. He knew exactly what I was looking for and called me to keep me updated when new options came in. Very honest and easy to work with!
Cwright
Jun 19, 2020
5
I had work done on my old '06 Prius and felt they did a thorough job and kept me informed along the way helping me make solid decisions based on the age and intended future sale of the car. I also bought my '20 Rav 4 Hybrid through them. That was slowed both by covid and some apparent miscommunication which was frustrating, but when the time came to pick it up they were again easy to work with and no-nonsense. The vehicle was in excellent condition and the staff were very open to questions and offered assistance every step of the way. I was in and out in just a couple hours.
Jessie Krebs
Jun 10, 2020
5
Found a great car at Mountain States Toyota. Pricing was good, Jim Gallegos, the sales guy was knowledgeable, friendly and understanding. Felt like he understood my needs and went the extra mile to get the deal done. Easy to work with. Financing was a breeze and Paula worked with me to find the add on's that made sense.
Susan Kunimune
May 13, 2020
5
I recently purchased a 2020 RAV4 XLE & had a pleasant experience! From the moment of requesting a quote online (working with Julian Anaya), getting finance questions answered (Emily Caldwell) to making the purchase with sales associate Michael Ramstetter...each step was seamless. The team didn't venture off & try to get me into a vehicle i wasn't looking at. They listened to the needs and made it happen. No high pressure sales, great knowledge of vehicles, kind and efficient. SO happy with our families new purchase! Will continue to purchase and use for maintenance and all other vehicle needs!
Brandi
May 6, 2020
5
Nick Fuentes and the team went above and beyond to answer all of my questions and to ensure that I had the right financing options for my vehicle. They were great and we’ll definitely be coming back!
Josh
Apr 28, 2020
5
Nick was super helpful and friendly from the moment I met him. He also was really patient with me as I figured out all my bank info. Mountain Toyota also helped me get the truck I was looking for
Mountain state toyota
Apr 9, 2020
5
Our experience with Mountain States has always been a great experience. We have purchased 4 new vehicles from this dealer over the years and this was our second purchase with Jim Gallegos...very helpful and very professional.
Keith Emerson
Apr 9, 2020
5
Very Professional. Quick appointments, easy communication that is to the point. All questions were answered and my requests were completed quickly.
Leti Calderon
Apr 2, 2020
5
Service was very good, prompt, not pushy. Representative was very knowledgeable about the vehicle and inventory on hand. Answered all questions. I am a repeat customer to this dealership.
Mountain States
Mar 31, 2020
5
Randy Hendricks was a great help in getting me into a new Sequoia, very experienced and knowledgeable. I look forward to working with him, Paul and the dealership in the future!
Max F
Mar 25, 2020
5
After my car broke down a couple of times, I went into Mountain States to only look at some options. After speaking to Peter and driving the Rave4 I purchase it! Peter made the process was super easy and Peter really listened to what I wanted in a car. Thanks Peter for helping me!
Super Ease Purchase Rave 4
Mar 13, 2020
5
Nick Fuentes was the salesman that helped me out. Nick had great container service and helped me get into a vehicle that I liked. Very easy car buying experience and would highly recommend to anyone.
TAbeyta
Mar 11, 2020
5
Dan Healy provided excellent service. Not once did I feel rushed or pressured. Dan walked us through the process patiently and was very good about answering all of my questions and explained everything thoroughly.
KC
Mar 5, 2020
5
I went into dealership and Edmunds helped us through the process with such care and expertise...highly recommend!
best
Feb 20, 2020
5
It was a pleasure working with Doan Vu at Mountain State Toyota. He is very helpful and knowledgeable. I would highly recommend him.
Minhtan
Feb 18, 2020
5
My initial contact was with Christina Tapia as I inquired online. She was understanding of what I was needing as a buyer, knowledgeable, and very quick to respond to my numerous emails. She made me feel very comfortable and well informed as I went through the purchasing process by sending me cost breakdowns and distinct differences between Highlander trims. I later stopped to test drive the car of interest, which is where Dan Healy took over. He meticulously went through the details of the car and once we decided that this was the car we wanted, he made the process very streamlined. We initially had our two kids with us so needed to return to the dealership the following day to finish since they were running amuck :). The rest of the staff was awesome in keeping our 1 and 3 year olds occupied with cornhole and even brought them balloons. Despite the following day being Dan’s day off, he came in to finish our deal; something we found admirable. Going through Finance, Ryan was super helpful and broke down all of our options so we could make sense before adding extended warranties, etc. Our entire experience was exceptional and we highly recommend going with Mountain States for your next vehicle.
Highly recommend
Feb 18, 2020
5
I had an efficient, hassle-free, and all-around high-quality experience purchasing a new vehicle from Mountain States Toyota. Coming from out of state, we handled the negotiation from afar, and the team communicated clearly and efficiently. Throughout the transaction the MST personnel were courteous, honest, and knowledgable.
dentalflosstycoon
Feb 12, 2020
5
We went back to Mountain States Toyota specifically to work with Randy Hendericks. I highly recommend to work with Randy in person and on the phone. He very knowledgeable, courteous and friendly. We are extremely happy with our new 4Runner. Randy and MST straight forward and honest. Our trade in and loan terms were better than expected. Give Randy Hendericks a call. Thank you MST.
Jose Francis
Feb 12, 2020
5
Jimmy was a down to earth dude that was knowledgeable about the Tacomas and helped me pick the right one. He wasn’t pushy at all and I enjoyed the car buying experience with him.
Zach T
Jan 29, 2020
5
Dan Healy at Mountain States Toyota is super knowledgeable and helped me decide on what truck I wanted. Once I decided, I placed a deposit and waited for it to arrive. Dan notified me weekly via email or text the status of my truck. Once it arrived, he let me know and when I go to the Mountain States Toyota lot it was all prepped and ready to go. Couldn't have been any easier. Great place, helpful staff, no games. Thanks Dan Healy and Mountain States Toyota for getting me into my dream truck.
Trevor
Jan 19, 2020
5
My salesman Dan Healy was amazing and very patient with my buying experience. I would recommend anyone wanting to buy a Toyota to work with him. Thanks again Dan.
Dan Healy
Jan 16, 2020
5
We recently purchased a vehicle and had a great experience. Jim Gallegos was a great help and made the process easy. Thank you Jim and Mountain States TOYOTA for all that you have done!
Ashley5
Jan 16, 2020
5
Our plan was just to car window shop. We knew what we wanted and just wanted to look. We went Mountain State Toyota this past Saturday to look for at the vehicle but turned out we ended up buying the vehicle... best decision made! We were greeted by Jimmy, who made us feel comfortable just to show us what we were looking for even tho we were just window shopping.. he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Jimmy was very informative and he answered our questions patiently. Thank you!
2020 RAV4 TRD
Jan 13, 2020
5
I bought my 2020 4Runner from Mountain States Toyota on Friday. From the minute you walk into the dealership, the place is family friendly. We had to bring our 3 year old with us. He played corn hole, ate popcorn, drank water, looked at cars and got balloons. Our sales consultant, Michael Ramstetter was outstanding. He answered questions, explained options and was patient and kind throughout the entire sales process. In fact, everyone we met in the dealership was friendly and respectful. Michael followed up with us directly days after the sale with appreciation. I have never had such a great experience at a car dealership. I recommend this business to anyone purchasing a vehicle in the future.
Pattimcl
Jan 7, 2020
5
I will always go back and buy a car from Mountain States Toyota. Doan Vu was absolutely incredible to work with. He gave us the highest level of customer service. A friend referred me and now I am passing along the favor. I highly highly recommend buying a car here!
Melissa
Jan 6, 2020
5
Randy Hendricks helped in the buying process of my new car and it was a great experience. Positive and full of knowledge. Highly recommend!
Great Experience
Jan 6, 2020
5
I spent some time after-hours walking through the Toyota lot and found the truck I've been searching for. A few days later, even though there was an active snowstorm, Randy Hendricks took me out to test drive the truck and was probably the most pleasant salesman I've ever met. He went above and beyond when it came to customer service, and I can't say I would have made the purchase if he hadn't been paired with me as a customer. When I came to pick up the truck, it was shiny, clean, ready to roll. I can see why Mountain States has become one of the better Toyota dealers in the U.S. Not just the endless supply of cars and ease of access, but the staff themselves make this place that I will always recommend to others.
Nick
Jan 3, 2020
5
Tou Lee made my car buying experience from Mountain States the easiest ever. I was driving my new truck in no time.
aotero
Dec 30, 2019
5
Randy Hendricks did a build order for a Toyota Supra for me a few months ago and the service was excellent. Randy was the only salesman who could get me a Supra for MSRP. Every single dealer in Colorado wanted 15 to 50 thousand over the sticker price. Give Randy a call, he will give you the white glove treatment.
Randy at Mountain States
Dec 14, 2019
5
Recently bought a 2019 toyota tacoma from Mountain States, no hassle, good price!
Quinlin McNatt
Dec 9, 2019
5
My purchase was an easy process. Love my new car!
Robin
Nov 30, 2019
5
Thinking about purchasing a Toyota? Let me recommend Pat E. At Mountain States Toyota. I had a very pleasant experience purchasing my RAV4 from him today. He could not have been more pleasant, courteous or thoughtful to work with. The STRESS was definitely taken out of the purchase. I highly recommend him, and the dealership for your next purchase of an Automobile.
Mitzi
Nov 29, 2019
5
Great dealership - found a used car online and quickly wanted to buy. Nick Fuentes, our sales associate, and Lana in financing were extremely friendly and very helpful - made the buying process a breeze. Ask for Nick! Highly recommend!
Awesome Dealership
Nov 21, 2019
5
I recently purchased a pre-owned, 4 Runner from Mountain States Toyota, and had a very good experience working with Seth and Randy. I owned a 2000 Land Cruiser, and it was time to get something newer. Seth/Randy showed me several vehicle options, and discussed the pros/cons of buying new, leasing, or going with a certified pre-owned. For me, the latter made the most sense and I'm very happy with the vehicle I purchased, and the no-pressure, informative, and professional service that I experienced. Thanks Randy/Seth!
Rick Feger
Nov 19, 2019
5
Mountain States Toyota and in particular our sales rep, Doan V. was a pleasure to deal with. We had set a budget looking for a year or two year old 4Runner- Doan found us a brand new TRD Premium 4Runner that was right in there! It had apparently had some very light hail damage but had been repaired and is both flawless and doesn't show on the carfax or title history. We were there at the right time and place and Doan facilitated the sale flawlessly. We also had a great time just chatting with him! That's not something you can say in general about sales staff of any business! I would and will by from Mountain States and Doan again if I am in the market. The entire staff was courteous professional and respectful. Well done Mountain States!
Rob n Sandy G
Nov 4, 2019
5
I returned to Mountain States Toyota having purchased a previous truck from them for ou