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Customers
Recent Reviews from Mountain States Toyota
5
Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!
Tammy McEntee
Mar 6, 2021
5
Bought a new 4 Runner at Mountain States. Anthony helped me out through the whole process and it was easy and transparent. Will recommend to anyone looking for an easy and friendly car buying experience.
jason hamrick
Mar 5, 2021
5
The service was great. Everyone was courteous and accommodating. Andre made sure that I understood everything about what my vehicle needed. I didn't have to wait too long for everything to be completed. It is always a great experience at Mountain States Toyota.
Mylife4jesus1969 yahoo com
Mar 5, 2021
5
Justin got me in and out of there in record time and make everything go smoothly.
Jim Winsor
Mar 5, 2021
5
I am always impressed with the level of service at Mountain States. Bobbi was my service advisor most recently and kept me well informed at every step of the process. All work was completed to my satisfaction and was done on time. Top Notch!
Damon Cook
Mar 5, 2021
5
Scott Garrett should be a manager if he already isnt. Hes the best service rep ive ever dealt with, period!!!! OK Bobbie close second and Jeff Jenkins is amazing and can't forget Robert Greco in finance and Joey in sales and who can leave out their fearless leader Tim the GM👍😎👍
jw long jr
Mar 4, 2021
5
Tou lee Is an amazing sales man! Helped me a lot with my new 2021 sr5 Tacoma! I must say that this was my best car shopping experience ever. Tou was very informative and he was answering very question of ours patiently. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Tou delivers an incredible service and gives a very pleasant experience.
adrian domingo
Mar 4, 2021
5
I had a PHENOMENAL experience at Mountain States Toyota! I was greeted by Trey Hughes who was very adaptable and considerate of my mood and vibes. He matched the vibe I wanted and was really helpful throughout my entire process. I have always trusted Toyota since my parents own one and I was ready for my own. Trey made the experience very positive and I am very happy with my new RAV4! He approached the situation with empathy, care, and grace. Now I look forward to going to Mountain States Toyota for service and maintenance and to catch up with my new pal Trey! I highly recommend this dealership and any of the sales staff, they all truly care and want you to have the best experience. Mountain States Toyota embodies true customer service.
Kayliana Prioleau
Mar 4, 2021
5
Great and friendly service. Very quick and responsive.
Lawrence Cunningham
Mar 4, 2021
5
Fast, clean, accurate, and affordable. Thank you! First time here. I will definitely continue coming back for future service.
Jared Kurtz
Mar 3, 2021
5
Jake was awesome. Made the leasing experience an easy one.
Ismael Lopez
Mar 3, 2021
5
Brought my rav4 in due to On Board Diagnostics problem preventing completion of emissions test. Another mechanics shop had switched the OBD connector. Both the original shop and Mountain States Toyota, after running diagnostics, were able to get a read out which confused the matter. To keep me from having to drive the 40 miles to pick up the car with the possibility of failing again, Fernando Acosta arranged to have one of his techs bring my car to the emissions station and, yes, it failed again. Afterward they were able to determine that some of the pins in the ODB connector were damaged, fixed the problem, and again took car to emissions station where it now passed. Fernando paid up front for the emissions test which I reimbursed when I picked up my car. While my car was being worked on, Fernando called me several times to keep me apprised of status. I've had great service from Mountain States Toyota over the years but I have to say, I don't think I've ever experienced the exceptional service Fernando provided from anywhere. I have to also acknowledge the person who checked me in (but I can't recall her name). She recommended some routine maintenance service based on age of car which I agreed to. She also knew the diagnostics test could take a while to complete so rather than have me wait around, she arranged a loaner vehicle for me. After my warranty expired, I'd started having my vehicles serviced elsewhere for convenience but this experience has convinced me that there is a difference. I'm coming back to Mountain States Toyota.
Clem White
Mar 3, 2021
5
Mountain States can always be trusted to provide great service.
Melissa Simpson
Mar 2, 2021
5
Purchased a 21 Tacoma via internet, everything went very smoothly. Chelsea and Quin handled the sale and delivery and did an awesome job. Thanks Mike
Lake Travis Motor Company
Mar 2, 2021
5
Mountain states Toyota absolutely knocked this one out of the park. Chris Ellerbrock is a salesman that they are lucky to have. He knew I was in a difficult situation and didn’t beat around the bush, was straight forward and got the job done. Seriously, he is an example of how the buying process should go, every time. Finance was just as good! Walking me through step by step and getting me out of the door quickly. Would definitely recommend the dealership 100% ! 75% of the reason for that would Chris Ellerbrock. You need a car? Talk to this man!
Trey Simmons
Mar 1, 2021
5
Had great experience, no pressure, easy, fast & Julian was great!
Molly Wirth
Mar 1, 2021
5
The team at Mountain States Toyota was super friendly and very fast. They also let me know about a recall on my car and ordered the parts and scheduled the appointment for the work. They also kept me informed via text messages as the service was being performed. Great Team!!!
Katina Becton
Mar 1, 2021
5
Mountain States Toyota did a great job doing my scheduled Maintenance on my Rav4. They got me in right when I got there, did the maintenance and got me out exactly when they said they would and even washed it for me. Once again I'm very happy with them,
Joni Fanselow
Mar 1, 2021
5
We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!
Brad Swaim
Mar 1, 2021
5
The service department is beyond compare when it comes to regularly scheduled services. The appointments are easy to make and always honored on time. The service people are very nice and explain everything. I haven't felt ripped off as I do at most dealerships. I recommend mountain states.
Daniel Paul
Feb 28, 2021
5
John Sandoval was great. He was extremely patient and took the time to listen to what I was needing. I have deep respect for all of his time and effort. I hope to work with him again soon.
Carlos Chavez
Feb 28, 2021
5
Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!
Jennifer Meader
Feb 28, 2021
5
Excellent service - will start using for all service needs
Jeremy H
Feb 28, 2021
5
My wife and I came to Mountain State Toyota 27 Feb 2021. Both of us were surprised to see how busy they were but we were greet by Carl and helped us all the way thru in our purchase. I was pre approved by my bank prior to coming and Toyota game me a much lower interest rate than my bank.
Hector Hidalgo
Feb 28, 2021
5
they have the best prices.. nearest to true blue book.. and thats the key.. and really nice people
Bryan Orsin
Feb 28, 2021
5
Great experience all around! Patrick did a great job, as did Andy. Very professional and pleasant.
Steven Scarborough
Feb 27, 2021
5
Professional. Courteous. Had my vehicle ready thirty minutes early.
Kyle Smith
Feb 27, 2021
5
Gonzalo was a great helping me purchase my new vehicle. He did a great job of giving pricing options and showing me the car features.
David Lopez
Feb 27, 2021
5
Gonzalo Orona! Is so helpful and kind. Thanks to him my 1 year old is in a new, convenient and safe vehicle. Thank you!
Clara Lopez Ramirez
Feb 27, 2021
5
This dealership is top notch! They are all efficient, polite and helpful. I had the best experience buying my 4Runner TRD Pro in 2015 and getting it serviced there over the last 6 years has been a dream.
Joshua Nottage
Feb 25, 2021
5
Joey at Mountain States Toyota was excellent. Friendly, helpful, and went above and beyond to help us purchase our vehicle. I went to multiple other dealerships, and this one was willing to work with us in our situation and get us a deal we could all agree with. Thanks for putting the customer first!
Jake Redding
Feb 25, 2021
5
Mountain States Toyota offers much of what one could want in a dealership: lots of options and available sales associates, decent selection of new and used vehicles, on-site financing and service department, and friendly folks who aren't too pushy or too laissez-faire. My sales consultant, Trey Hughes, was very helpful through the purchase process and after. There were a few found items in the car, which he facilitated the return of, and, when I needed more time to get the vehicle registered he directed me to the proper individuals. His manager, Felix Warwas, was very helpful in assisting us to comparison shop similar vehicles to what I was in the market for. Overall, my experience with Mountain States Toyota was very positive, and, while I hope that I don't need to bring my car in for much in the way of service in the near future, I anticipate that Toyota's attention to detail and providing good customer service experiences will be mirrored in the service department's attitude and work as well. Chalk me up as a satisfied customer. Thank you.
Dana Miller
Feb 25, 2021
5
Mountain States is great to work with and Carl our salesman will do what he can to help. He is wonderful to work with
keri matsunaga gottlieb
Feb 24, 2021
5
I purchased my new Camry from Mt States Toyota. I had excellent customer service from Mike Ramsetter who explained the features of the car and took the time with me to show me how everything worked. It was a very pleasant experience with no preasure.
Patricia Bisant
Feb 24, 2021
5
Mountain States Toyota>every other car dealership I've ever dealt with. If you want a quick, no nonsense, hassle free car buying experience this is the place to go. Every person I dealt with at Mountain States Toyota was polite, professional, transparent, and just had some of the best customer service skills. Even if I moved to the east coast or west coast I would still go out of my way to come to Mountain States Toyota the next time I buy a vehicle. Matter of fact I fully plan on buying all of my future vehicles from this dealership or at the very least at a dealership that is in Mountain States Tpyota's network. Long story short if you need to buy a new or used vehicle this is the dealership for you, I don't care if you live in Florida or in Hawaii if you come to Mountain States Toyota you will never be disappointed. I always want to give a specific shout out to the three people that personally helped me during my recent purchase; and that is Andrue Pinney, Paul Axt, and Paul Floistad. Those guys are great at what they do and will treat you with the respect you deserve, all three if these guys went out of their way to not only help me out but to make sure I had all of the information I needed to feel comfortable with my purchase. They are great guys and they represent exactly what Mountain States Toyota stands for.
Dominic D'Aquila
Feb 24, 2021
5
I have always experienced the best service and communication at MST. Beginning with leasing a vehicle through purchasing the same vehicle the service is unmatched at any other Toyota dealership. I live no where near the location, but it's worth the trip.
Claire Whiteside
Feb 24, 2021
5
Called Mountain States around 11am on a Saturday looking for covid guidance on their buying process. From the first call everyone was extremely helpful and they were able to schedule us an appointment at 12 noon. Before we arrived Dan reached out to our cell phone to confirm what it is that we were looking for and even had the first option up front for us when we arrived. After a few self guided test drives, Dan was able to answer all of our questions thoroughly and completely with no hesitation. We went in not expecting to purchase but as the experience progressed they ultimately had what it is we were looking for, unbeknownst to us. Once we had a brief conversation around finances our final decision hinged on the turn around time, we had plans later and after explaining to Dan and Andy with finance, they agreed that our window would not be a problem to meet. Less than two hours later we were driving out with all extras installed and a thorough tutorial f the new car and all the technology associated. Mountain States Toyota went above and beyond to help us find the right vehicle and made the purchase process painless from start to finish.
Nick Simmons
Feb 23, 2021
5
Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi
Joe Lantz
Feb 23, 2021
4
Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!
Jill R
Feb 23, 2021
5
The team here was very professional and took great care of my vehicle. Shoutout to Romny. Thanks guys!
David Baugher
Feb 22, 2021
5
Our dealer rep did a fantastic job helping us buy our new Toyota. I would definitely recommend them to others.
Susan Reimer
Feb 22, 2021
5
easy quick and nice customer service
SCIPHI Dog
Feb 21, 2021
5
Great buying experience! Very friendly sales associates and the whole process was smooth and enjoyable. Already in the process of purchasing another vehicle from Mountain States Toyota.
Dan Stout
Feb 21, 2021
5
Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!
Norman Roger
Feb 21, 2021
5
Chris Ellerbrock was a great salesman - communicative, knowledge, prompt, and thorough. I was pretty happy with my experience here after testing the waters at other Denver area Toyota dealerships. Highly recommend. And no dealer handling fees at this dealership (only one in Colorado, as they'll tell you)!
Will Foster
Feb 20, 2021
5
Carl helped me get into exactly what I wanted and needed and was not pushy or aggressive. He spent hours helping me pick out what I wanted and made the process as easy and seamless as possible. If you're going to buy a car, please see Carl, he is wonderful and so is the whole team at Mountain States Toyota!
Kirsten Miller
Feb 20, 2021
5
Easy, fast, quality service. Associate was very friendly and knowledgeable.
Denise Davis
Feb 20, 2021
5
Great car buying experience with Shan. He helped us every step of the way and went above and beyond in making sure our needs were met. When it came time to buy the pressure was off and it was nice having someone to advocate for what we felt was fair. Overall awesome buying experience and would highly recommend Mountain States Toyota and Shan the salesman for your car buying needs.
Samuel Lillibridge
Feb 19, 2021
5
Made appointment for oil change. Time was critical, as I had an appointment later to have my garage door fixed. Oil change was done quickly, and I was told about other maintenance services I needed. However, due to the fact had another appointment to go to, I elected to do those services at a later time when told I would need an hour each for both of those other services. I appreciated the honesty and integrity with which I was treated, and the timely service for my car. 2/18/21 Service Everything went smoothly, and it was definitely a no contact experience. The waiting room was well arranged, and I was comfortable while waiting for my car. I haven't experienced any problems with my car so far, and do not expect to.
Anne Dutka
Feb 19, 2021
5
I just got a 2020 RAV4 LE from Mountain State last night. Hands down, the most enjoyable car buying experience I have ever had. Quinn helped get us all set up and he was AWESOME!!! So knowledgeable, extremely friendly, and just a cool dude. Lana helped us with the financing at the end, and she was just as awesome. I genuinely can’t say enough good things about this experience!
Ali Nast
Feb 19, 2021
5
Go see Joey he is the best! He is so great and awesome at what he does! Great customer service! Highly recommend him and buying a car from Mountain States Toyota!! We love our Toyota Camry and our previous Corolla! He helped us get both! Can count on him to make the process easy! Thank you so much Joey And Matt!!
Nicole Marie
Feb 19, 2021
5
We found our 2015 Avalon on cars.com and sent out an inquiry. Shan at mountain states Toyota was great at getting in touch with us, establishing a great line of communication and facilitating our every request, which included checking the vehicle personally for smoke smells before we drove out to the dealership. Shan helped answer our questions and concerns and when it came time to buy he made us feel like he was on our side and wanted to help us get the best deal possible. Overall great experience and would highly recommend this dealership and Shan’s expert knowledge and attention to customer service.
Sam Lillibridge
Feb 19, 2021
5
Had no idea service could be so good. People were all nice, friendly, and covid cautious. Regular maintenance was quick and all covered by Toyota Care.
John Gonzalez
Feb 18, 2021
5
Great dealer ship. I've had nothing but great service and they have fair prices on there vehicles
Brian Keller
Feb 18, 2021
5
Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.
Shana Kelly
Feb 18, 2021
5
Great experience! Carl was prepared with options and we were able to make a purchase with no hassle.
Patrick Vitry
Feb 17, 2021
5
Amazing service and selection, run by true professionals.
Tom Ramar
Feb 17, 2021
5
Larry exceeded my expectations with his general and technical knowledge. Knew everything that was asked of him. It was a very care free/worry free experience buying my new truck. Doing these types of things can make you anxious and nervous. I went into the dealership hoping for the best. I was instantly relieved and impressed with everything that was required in purchasing a new vehicle. This was my first new vehicle purchase and now I am more than happy with the result. I sincerely thank you Larry, my financial advisor, and the dealership for your professionalism, and honest information.
Larry Hall
Feb 17, 2021
5
I had a great time buying a new RAV4, i did not get hidden fees, i was given a great price and that never changed. I will recommend this dealer because i did get a fantastic deal and customer service. I definitely will buy again from this dealer.
Esteban Fernandez
Feb 17, 2021
5
We had a great experience working with Peter on the purchase of our new Toyota 4Runner. Everyone in the process was extremely friendly and helpful. Couldn't believe how good of a price we were given! I'd strongly recommend Peter and the Mountain States Toyota team for your next car purchase.
Nicholas Hudeck
Feb 16, 2021
5
Had a great experience purchasing a Rav4 with Matt West at Mountain States Toyota. Matt made the process seamless, wasn't pushy and was super helpful to me as a first time car buyer. I really appreciate Matt's knowledge and patience. I'd recommend asking for him when looking for a car.
Adele Payant
Feb 16, 2021
5
A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.
Rebeca Sellers
Feb 16, 2021
5
Great prices, great salesman. No pressure and very accommodating. Would definitely go back.
Justin Neuenschwander
Feb 16, 2021
5
Recently leased my RAV4 from here and had nothing but positive experience. Everyone was super helpful and great throughout the whole process. Ben was amazing fielding all of my questions and very quick to respond to my texts, emails, and phone calls. Such patience. Doan is just the sweetest. His excitement was contagious - send the kind of person who loves going that extra mile for you. Everyone was polite and a pleasure to work with. Definitely recommend this dealership.
Nicole Benoit
Feb 15, 2021
5
Dean was a fantastic salesman. His knowledge of the different vehicles was very helpful and he made sure I was in the right Toyota for me and didn't try to convince me to buy higher than I needed to.
Michael Chase
Feb 15, 2021
5
Great place to take your Toyota to get services at.
Terry Long
Feb 15, 2021
5
The dealership was clean and very spacious. All the staff that I spoke to and worked with went above and beyond to make sure that I was comfortable and attended to. Nick Kramer, the salesperson I worked with was friendly, warm, helpful and knowledgeable. I want to give a shout out to Sean K. as well. He made me feel very welcome and appreciated during my time at the dealership. I have always had horrible experiences at dealerships my entire life. This was the first time I felt comfortable, not rushed and not once did I feel pressure from any of the staff to rush to a decision. I would highly recommend Mountain States Toyota to my family and friends!
Solar Trine
Feb 14, 2021
5
45k service on my truck. Great service and explain in details.
emmanuel flores
Feb 13, 2021
5
This is my second car purchase from Mountain States Toyota and it was a no hassle free experience. Our Salesman Larry Hall was the best. He had answers to all my questions snd was great to work with.
Maria Dodge
Feb 13, 2021
5
Our salesperson was very knowledgeable about the vehicle we were looking at and the deal was better than expected. A pleasant place to buy.
Ronald Heinis
Feb 12, 2021
5
They are very organized and professional!
Renee Schirmer
Feb 12, 2021
5
Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.
Therese Brown
Feb 12, 2021
5
So far I see no reason to buy a used truck anywhere else. They had a great price and had a better warranty than I could get with a private party. Friendly and not pushy. A little busy but that is not a surprise because people seem happy buying cars here. I am getting leather seats installed so I will follow up with another review when they complete that job.
Travis Crouch - SVE Faculty
Feb 11, 2021
5
Have the best price hands down. Leased a 2021 Tacoma Off-road and no other dealership even came close to what I’m paying per month! Thank you!
Matt Semcken
Feb 11, 2021
5
Drove in for service appointment, we discussed thoroughly all options , signed service form . service done 40 minutes before projected completion time. Paid at cashier , and was escorted out. Took 3 hours but all is fantastic with vehicle. Great job. Extremely friendly and explained all.
Daniel Bergin
Feb 11, 2021
5
Very friendly! They gave me a great deal!
Tyler Brewer
Feb 11, 2021
5
Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!
Matt Semcken
Feb 11, 2021
5
The dealership handles all my questions and service needs. I have both of our Toyotas serviced at Mountain States
Greg Hefter
Feb 11, 2021
5
Great people in sales and finance! I am very happy with the deal i received from mountain states toyota. The service department is really great!
Mitchell Shepherd
Feb 10, 2021
5
I worked with Dean McDonald and was very happy with the customer service I received. He took the time to get me in a very nice ride that worked for me. Thank you Dean!
Katie Buchanan
Feb 10, 2021
5
The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.
Happy Customer
Feb 10, 2021
5
Pleasant, efficient, accommodating and professional.
ALBERT L COURTNEY
Feb 10, 2021
5
Friendly, helpful service done quickly and efficiently.
Shannon Matlock
Feb 9, 2021
5
This was our first purchase and first dealership maintenance service for the vehicle. I couldn?t be more happy with how we have been treated since day one.
Anthony Nolasco
Feb 9, 2021
5
Working with Mountain States Toyota on my purchase of a 2021 Toyota Highlander was the easiest and most relaxed buying experience I have ever had when purchasing a new vehicle. Nick, the salesman who helped me was very pleasant, professional, and most importantly, he took the time with me to make sure I understood the vehicle's features and as well as the financial deal we were making. Nick worked with me to get a reasonable trade-in value for my existing vehicle. The new Highlander sold me, but Nick really deserves the credit for me buying with Mountain States. I have worked with other sales people before who rushed me through the process, apparently focused on the next customer in line. Such was not the case with Nick. Nick had past years' sales awards sitting on his desk and after this current buying experience, I now understand why those awards were given to him. I encourage anyone looking for a new Toyota to ask for Nick should they decide to check out vehicles at Mountain States Toyota I also enjoyed working with the finance guy Jesse. Jesse clearly explained the financial details of my purchase. His demeanor was friendly and he often interjected a bit of humor into our conversation. One other person whose name I do not recall (Joe maybe?), greeted me at the door on the morning of my scheduled test drive. Joe made sure that I was made comfortable while I waited the few minutes until the Highlander was brought up for me to drive. It's clear that Mountain States wants to make sure that their customers are well cared for during their visit. Thank you Mountain States Toyota. I look forward to continuing doing business with your company.
Sheryl Gross
Feb 8, 2021
5
I bought a new Tacoma from Mountain States Toyota last week and it was my best car buying experience ever. My salesman, Nick Kramer was very professional, knew his product and was super easy to work with. The paperwork was a breeze and I even got to meet the General Sales Manager, Sean. Great experience, strongly recommend these folks.
Doug Morlan
Feb 8, 2021
5
The repair and customer service was excellent. I won't take my car anywhere else.
Daniel Trujillo
Feb 8, 2021
5
Good customer service
Angel Deloa
Feb 8, 2021
5
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James Mayle
Feb 7, 2021
5
Had a great experience with Mountain States Toyota. Joe did a super job as the sales guy and took the anticipated anxiety out of the experience.
Greg Lunsford
Feb 7, 2021
5
Very good. Quick response and greeting, and great customer service. Very kind and respectful help from service manager.
Gina Reed
Feb 7, 2021
5
Fast and efficient buy. The dealership doesn?t have any hidden fees (unlike other dealerships) . I?ve completed information and applied for financing online. It took me less than 2.5 hours to come out from the dealership with a new car. This is my second car that I?ve purchased from this dealership.
Natalia
Feb 7, 2021
5
Great customer service. The Salesman Juan Casilllas was awesome! He helped from start to finish, I couldn't be happier. I will highly recommend Mountain states toyota to my friends and family
Hussein Alvarez
Feb 6, 2021
5
Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!
Nicole
Feb 6, 2021
5
Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!
Nicole
Feb 6, 2021
5
I had an overall amazing experience. I worked with Tou an exceptional sales rep. He was patient, helpful, and is passionate about his job! Thank you Tou for finding the perfect car for me!
luvia ledezma
Feb 5, 2021
5
Happy to return for my service every time.
Ted Leslie
Feb 5, 2021
5
Addison was the technician I had the pleasure to work with for my truck repairs. Very professional and addressed all my needs for my truck. Great communication during the entire process and I’m a small business owner in the service industry and I would expect the same professionalism out of my staff. Highly recommend the folks at Mountain State Toyota!
Scott Schulze
Feb 5, 2021
5
Purchased car here.... great experience. Been in several times for routine service and it’s fast and easy! Highly recommend
Kyle Bemis
Feb 5, 2021
5
This was a very easy experience. Everyone I worked with was very helpful. I would recommend them all.
Jeff Fassero
Feb 5, 2021
5
Thank you Mr. Tou Lee. I was lucky and had a wonderful time and bought a new car with you, you are a great car dealer that I have not seen, you gave us time for thinking, he answered all my questions, and gave me a great deal.
Anthony Tran
Feb 5, 2021
5
Jus traded in my old 4Runner for a new one. Patrick was great and helped ease the process of all the paperwork and financing. Love the new 4Runner! Once we got to financing only took 45 min to sign.
Sara Deniston
Feb 4, 2021
5
Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!
John Wann
Feb 4, 2021
5
Great service!! Initially, there was a problem but the team at Mountain States went above and beyond to make the situation right. They have earned my loyalty and I will only take my RAV4 to them for service. Additionally, all of the team members are friendly and courteous. I also really appreciate the steps they are taking to keep everyone safe and socially distanced.
TheStargazer61
Feb 3, 2021
5
Larry from mountain states Toyota could not have been more helpful, informative and pleasant to work with. Made a stressful process for a first time buyer feel much easier. Big thank you to Larry for everything!
Molly Boomershine
Feb 3, 2021
5
I had an overall amazing experience. I was lucky to work with an exceptional sales rep, Tou Lee was very friendly and patient, he helped me get the perfect car! Thank you Tou!
Luvia Ledezma
Feb 3, 2021
5
Thanks to Seth, we really happy with this highlander Thanks for making this happening
Jonathan Bautista
Feb 3, 2021
5
Work performed as stated and within timeframe.
Chris Cranor
Feb 3, 2021
5
Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.
Christy Natcher Williams
Feb 3, 2021
5
Great customer service this my 2nd purchase and I will be back again!
Sharon Saiz
Feb 2, 2021
5
I had to cancel a future appointment for maintenance due to unforeseen circumstances, and requested same day service on my car, and they accommodated me. I was so grateful, as I wouldn’t have been able to get it done for most likely several weeks otherwise.
George Connolly
Feb 2, 2021
5
Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.
MRM
Feb 2, 2021
5
Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.
Brian Burroughs
Feb 1, 2021
5
I?m pretty sure I?ve only ever written a review once or twice in my life. Rarely do I feel moved to take the time for this, but the second I left the service center I knew I?d need to write a review for the great experience. I?ve worked in customer service my entire life and understand how draining it can be to keep up smile after smile, all day every day. I was really impressed by how genuine Gabriel was and how natural it was to speak with him. Every time I have an interaction with a company where the staff can only speak ?corporate? tongue with the customers, I want to vomit. Gabriel reminded me that there are still friendly individuals out there who really care about having a pleasant and honest interaction with customers. He was human and had character. That man needs a raise. The dealership is also really nice to wait in and they were quick with the repairs. I had no idea they offered complementary coffees until Gabriel pointed it out. Everything is running nicely so far. I can?t complain. Seriously, give Gabriel a high-five, Toyota. He was the heart and soul of that whole interaction.
Rebekah Reid
Feb 1, 2021
5
Wonderful people. Wonderful service. Really helpful
Nina Behrendt
Feb 1, 2021
5
The salesman, Doan Vu, went out of his way to make our experience a pleasant one. He could not have been more accommodating and helpful to us. We ended up buying two cars and he made sure to address any questions we had at every opportunity. The purchasing process with Ryan was also pleasant and he was very efficient. It is a very friendly dealership and customer service is their priority.
Brian Burroughs
Feb 1, 2021
5
Christian was very helpful and patient when I wanted to text drive one more. Ended up with a brand new Highlander. I am very happy!
Susan Hendler
Jan 31, 2021
5
Very good experience. Michael, the sales person, was helpful, knowledgeable and fair, without being pushy. He delivered the new vehicle to my house after the sale, which was a big help too.
Chris
Jan 31, 2021
5
Shan was my salesman. He is very knowledgeable about the Toyota product line. Super cool guy. I highly recommend that you request Shan.
T K
Jan 30, 2021
5
Great service and pricing
Rachael Moreno
Jan 30, 2021
5
I had my vehicle serviced here and it was a easy, great and safe experience all the way around.
margaret bergman
Jan 29, 2021
5
Very professional staff. They had everything ready for us and even gave us a better deal than our own bank. I would definitely refer my friends and family.
joanna buss
Jan 29, 2021
5
Great experience from the moment we walked in the door. Our sales rep, Jake was professional and responsive. It is clear Mountain States Toyota has worked hard to ensure their processes result is satisfied customers. Thanks!
Michael Flannery
Jan 29, 2021
5
The service team at Mountain States is one of the best. I’ve been working with them for many years and they never steer me wrong. I have 2 4Runners that I take to Mountain States exclusively. They are the only service department in the area that I trust completely. Not to mention the multiple times they have gone above and beyond to help me out in ways that are outside of their responsibilities as a service team. The are always fast and reliable. I will continue to do business with them for as long as I own Toyotas. Which we all know are the best. Thanks a lot Mountain States. Andre M.
Andre Metoyer
Jan 29, 2021
5
Dan Healy, our sales rep, was friendly, knowledgeable, and helpful. I?ve been impressed with Mountain States for years having had our old Prius serviced there.
Bradford Ridenour
Jan 29, 2021
5
Honest, responsive but no-pressure, and no dealer handling fees?!? Seems too good to be possible. However, I’ve purchased two cars within one year from Mountain States and I’ve been 100 percent happy with both experiences- price, service, and ultimately speed of processing the purchase. I’ve purchased a lot of cars in my lifetime and each time I drive away with some regret. I feel like I got an honest deal and I feel like I have enough warranty coverage to feel very comfortable in my 4Runner for many many years. In the process, I wavered between vehicles, colors, options, etc. and my salesman, Jesse, was super cool and patient. He told me “it’s best to take really take your time to be sure you get the right vehicle”, and I’m grateful for the team from beginning to end. I actually took a blue tooth connected work meeting whole test driving. I let the finance depart know my work schedule and they for me processed and signed off with thoroughness and friendliness. Everyone there’s seems to like their job- which is both important and unfortunately, unusual in this environment. All to say, when my family or I am ready to seek another car new, certified, or an as-is whip, I’ll look at Mountain States first.
Nate Cadena
Jan 28, 2021
5
We began a process at the very end of last year to get a new car for us that makes sense in Colorado (we moved here from Indiana). Mike Ramstetter talked with us the first time we walked in the door. He was extremely patient, he answered every question, when we got something we didn't understand he would work to get clarity and it was great. We took four weeks and many "shopping expeditions" to consider the variety of choices before us - and Mike hung with us...he wasn't overbearing and he was extremely helpful. Mountain States Toyota found us just the car we were looking for, in a timely manner and all was handled very well.
Michael Mather
Jan 28, 2021
5
Great and quick service, customer services is awesome
Erika Hernandez
Jan 27, 2021
5
This is not the first time my car was serviced at mountain states Toyota. We have been taking our car there since we purchased it there several years ago. They continue to provide excellent care and above all- thoroughness! I especially appreciate the text messages from them letting us know what was being done, when it WOULD be completed and any other work which might need attention. Absolutely professional service.
Deborah Hammond
Jan 27, 2021
5
Enjoyable experience! Not typically a fan of the car buying process and was able to get a fair deal on a pretty specific Tacoma spec I have been searching for. Worked with Patrick Giusti in sales and absolutely would do business with him and this dealership again. Love the truck!
Dan B
Jan 26, 2021
5
Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.
April Zaura
Jan 26, 2021
5
Deciding to purchase a new vehicle for us like going to the dentist - A total pain. However, my/our experience at Mountain States Toyota was exceptional. My wife and I had made an appointment and after our arrival we were met by our salesman Seth Burn. We shared with him what we wanted to accomplish (test drive a Hylander and a 4Runner). Our first ride was in the Hylander and then of course the 4Runner. We loved both rides. Seth then asked a series of questions to assist us in refining what our wants were and asked which vehicle really met those wants. The decision was relatively easy. There was never any pressure by Seth or anyone else. We than made the deal on a 4Runner (at a great price as we used our Costco Auto Program). The concluding step in any car buyers experience is the DREADED Finance Dept. Unbelievably, this was not a pressure hour of the Manager attempting sell us extended warranties etc. We patiently listened to the spiel. Declined the offers and paid for the vehicle. We were in finance less than 45 minutes.. Again NO PRESSURE. The Mountain States Facility was immaculate, comfortable, and had amenities like free water, coffee etc. Our car buying experience at Mountain States Toyota was 10/10. We will tell all our friends about this day, providing an absolute good report. Thank you Seth and Mountain States Toyota. Jim P.
James Parks
Jan 26, 2021
5
Service rep was courteous and professional.
Veva Deheza
Jan 25, 2021
5
Highly recommend this dealership for friendly and efficient service. Doan Vu was extremely kind and went out of his way to make the car buying experience enjoyable for us. Also had a great experience with Nick in finance. There is a teamwork atmosphere here that elevates the customer experience in the best way. Reviewers commenting on the time taken to get paperwork signed must not understand what it means to work in a public facing sales environment during a pandemic...these folks are worth the wait !
Bridget Kenny
Jan 25, 2021
5
Good communication from the service advisor! My vehicle was ready earlier than expected!
Raymond
Jan 25, 2021
5
After a frustrating experience at another dealership, I contacted the majority of Toyota dealerships in Colorado and Mountain States ended up winning my business. Everyone I interacted with was extremely helpful and were able to help me locate and purchase the vehicle I was searching for quickly. And at what I believe to be the best price.
Mark Scott
Jan 24, 2021
5
Of all the car buying experiences from my past this was by far the most enjoyable. Easy to work with, buttoned up on the front and the back end. From locating the perfect truck, connecting with the specialist for a test drive, getting all the initial paperwork in order to the final back room approval...everyone was smart, professional, fair, straightforward, and overall cool people. I will never buy another vehicle from anywhere else. They have earned a lifer.
Karl Wolf
Jan 24, 2021
5
Dylan was accommodating, attentive, and very intentional with assisting me to find the car that I absolutely love and in my price range. One thing that really topped the cake was when he went to fill my new car up with gas he brought us back Starburst! I think that tells you a little bit about his service and care for his clients.
Justine Hauck
Jan 24, 2021
5
My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!
Danielle DeHaven
Jan 24, 2021
5
Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.
Cotton Gail HobbsAsh
Jan 24, 2021
5
We recently moved here and we reached out when looking for a car. Mike Ramstetter did an excellent job of answering every question, showing infinite patience, correcting information when it needed corrected, and being very kind and encouraging!
Kathy
Jan 24, 2021
5
I can not speak highly enough about my experience with Mountain States Toyota. Alex provided exceptional service and was very knowledgeable about the entire process. Alex made the entire car buying process easy, comfortable and I left feeling confident about the process and my purchase. The dealership clearly pays special attention to the small details that makes them the superior choice when buying a Toyota. Thank you!
Kate Hartline
Jan 23, 2021
5
I had best experience with them.i would recommend to all the buyer
Tashi Lama
Jan 23, 2021
5
This is our families 5 vehicle purchase from Mountain States Toyota. I always have confidence in the sales rep and trust that the Finance department has it in my best interest to find the best rates available when signing. Thank you MST.
Clarence Rostad
Jan 22, 2021
5
I had the pleasure of dealing with Paul Axt in sales and Paul Floistad in finance and it was the smoothest process I’ve ever had buying a new vehicle. These guys care about you and are not there to jerk you around . Very personable individuals and that’s what I liked the best, besides getting the best deal on a 2021 4Runner. Would recommend them to anyone along with Mountain States Toyota. 🙌💯
Matthew Siemering
Jan 22, 2021
5
Pleasure doing business with such a polite and knowledgeable salesman.
Glenn Espinoza
Jan 22, 2021
5
As always awesome!!
Paul Witmer
Jan 21, 2021
5
Very knowledgeable mechanics and very friendly staff. Always do a great job when servicing my vehicle.
Allen Hernandez
Jan 21, 2021
5
I've bought 2 new cars from Mountain States Toyota in the past and I just bought a new Corola today!! Mountain States Toyota is the only place I would consider buying a car, because of their honesty, professionalism, knowledge of their products and their going up and above the norm to get you the best deal out there. I highly recommend them!! My thanks to Trey & Paul. Thanks guys, your the best!!!
stanley morrison
Jan 20, 2021
5
I just bought a new 4runner and it was a great experience. Johnny Oneill is the man to reach out to if you are in the market for a new car. His positive attitude and knowledge on Toyota vehicles made the car buying process easy and fun. Johnny's customer service rating is a 10/10!
Max McAvoy
Jan 20, 2021
5
Fourth lease through MST... Great experience as always. Large selection of vehicles, friendly & honest sales, easy financing process. Will be back again when this lease ends.
Frank Fagan
Jan 20, 2021
5
Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.
Gary P
Jan 20, 2021
5
Excellent car buying experience. I ordered a Tacoma TRD Pro from Mountain States Toyota. Their pricing was as advertised, they had great communication during the process and they have excellent sales people / service. One of the best car buying experiences I've ever had.
Lee
Jan 19, 2021
5
Very polite and finished faster than expected. Excellent customer service!
Angelica Ramirez
Jan 18, 2021
5
Outstanding, I?ve purchased and leased over five cars/trucks and highly recommend. Salesmen Patrick Ericsson has been our go to guy for many years.,
Brian J Wheat
Jan 17, 2021
5
I love this dealership! They go above and beyond for their customers.
james jaheriss
Jan 16, 2021
5
First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!
Jason Wentworth
Jan 16, 2021
5
This was the 3rd time I have purchased vehicles from Mountain States and was still happy with the service by Peter S and his professionalism. I would recommend Mountain States to anyone who is in the market for a new or used vehicle.
David Gonzales
Jan 15, 2021
5
Purchased a used vehicle. We had no previous experience with any Sonic Automotive Dealerships, much less Mountain States Toyota. However, we found a car they had listed that was just what we were looking for--and the price was very good. The entire process, from making an appointment to completing the paperwork, was low pressure and efficient. Our salesperson, Trey, was professional and personable. We appreciated not only his knowledge of the vehicles, but also his honesty as he discussed the pros and cons of our particular situation. Lana, too, was a pleasure to work with. My husband is no fan of car shopping, but even he will tell you that he was pleased with the service we received and the vehicle that we purchased.
Becky Sutton
Jan 15, 2021
5
All employees were friendly and courteous. Service was completed on time.
Donald
Jan 15, 2021
5
Randy was outstanding very professional and helpful
Brian Kerby
Jan 15, 2021
5
The. Service department is great! Good communication and repairs were done fast. The dealership is fair and we had a good experience buying our truck.
mindy lee
Jan 14, 2021
5
Worked with Jim Gallegos on my Tacoma. The whole experience from start to finish was painless. There was no hidden issues or fees or jacked up prices. Everything was smooth and I ended up with the truck I’ve wanted fir years at the price I wanted. Very professional and personable. Will make all of my purchases here in the future.
Christopher Santo Domingo
Jan 14, 2021
5
I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!
Chris
Jan 14, 2021
5
I worked with Jim Gallegos who took really good care of me and the process. Super painless without any bullying or bs! I got the truck I’ve wanted for years at the price I wanted it at! Get your Tacoma here, you will not be let down with mountain states! Thanks guys!
Chris
Jan 14, 2021
5
It started with great customer service and ended in driving off with a new Rav4. Had problems however they worked with me. Thanks Mountain States. Great job. Really.
William Esparza
Jan 12, 2021
5
I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!
Raymond Simmonds
Jan 12, 2021
5
Everyone we dealt with was very helpful and professional. Buying our vehicle was a pleasant experience.
Melissa Hansen
Jan 12, 2021
5
Was referred to this dealer thru the Costco program after getting lots of BS from another dealer. Johnnie, our salesman was great. Professional, honest, upfront with all details. Found us the 4Runner we were looking for and was very knowledgeable about all of the features in the vehicle.. Great support thorough out the whole process with all members of the sales team. Highly recommend this dealership and team!
Kim Harty
Jan 12, 2021
5
I was deliberate about selecting Mountain States Toyota as my dealer when I leased my Highlander. The service professionals are super quick, thorough, and respectful. I never feel pressured to do anything. Today’s experience for n oil change and tire services were fantastic. Sam was super nice and kept me informed through the service and set me up for some repairs due to recalls. Fantastic service pro. Thanks, Sam.
Alexander Williams
Jan 12, 2021
5
I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!
Raymond Simmonds
Jan 12, 2021
5
We purchased a 2021 Rav4 Hybrid from Mountain States. Although the actual purchase took much longer than expected both our salesman(Jim Gallegos) and finance person (Andy Im) were excellent. It was our first time using Mountain States and we were impressed.
Gary Petrich
Jan 12, 2021
5
THEY ALWAYS TAKE CARE OF ME
Skip Murphy
Jan 11, 2021
5
Service done on my car very helpful and professional. Thank you for a great job
Debbie Raia
Jan 11, 2021
5
Went in on Saturday to look at a car. Everyone was very helpful. Dan was a big help and everything was quick and hassle free. I made my purchase happy and got a great deal.
Roberto Moya
Jan 10, 2021
5
Everything was great from check in to payment. The service specialist who assisted me was awesome.
Chris Barth
Jan 9, 2021
5
I enjoyed the personal touches of each person I worked with. I am very pleased with my purchasing experience. Thanks to all.
Bradley Kofoed
Jan 9, 2021
5
Chris did a good job for us
Michael Rowland
Jan 9, 2021
5
Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST
Cindy Johnson
Jan 9, 2021
5
timely and responsive service, and they kept the repair costs to a minimum while keeping me apprised of the costs along the way
Regina K
Jan 8, 2021
5
I just traded in a Rav4 Hybrid for the Prime and never could I have imagined I’d have such a pleasant experience at a dealership. They were all professional and the quality of work was noticeably better than LHM of Spokane. This dealership set the bar incredibly high in every way, I highly recommend this dealership!!
Kat Silbaugh
Jan 8, 2021
5
Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!
Kate Silbaugh
Jan 8, 2021
5
My Nissan XTerra's transmission basically fell out while driving to work. I went straight to Mt States Toyota and leased a new 4Runner. It was a great experience - I got a fair deal on pricing and trade-in value. My salesperson, Joe Solis was fantastic. 5/5 Highly recommend.
Mike Smith
Jan 7, 2021
5
When i came into Mountain States Toyota Steve Soeun greeted me & did a wonderful job of streamlining the buying experience for me. It was great! I came in, told him the car I wanted, we took a test drive, and then he got the paperwork ready quickly-which I appreciated and then I bought the car...So, this is the best car buying experience I ever had..
Angie Rogers
Jan 7, 2021
5
Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.
Glyn Bennett
Jan 7, 2021
5
Professional! Brought my 4Runner to Mountain States as a third opinion on some issues I was having with my steering and brakes. They walked me through everything that was going on and had better pricing than the smaller shops that I had quotes from. They had the work done quick and done right. I’ve taken my 4Runner here for my routine maintenance since. The front desk, Addison and Fernando have been very helpful with my service appointments. Will be back!
Shane Trojanowski
Jan 5, 2021
5
Excellent experience. No games or car buying silliness. We called, got a best out the door price, drove up to see Mr Doan Vu who had all paperwork ready. Signed forms and departed in record time. Refreshing.
Larry Norton
Jan 5, 2021
5
Everyone at Mountain States Toyota was great! From my initial contact with Eric Jackson (internet sales dept.), front desk folks who greeted meat the dealership, Andy in financial services, and my sales rep Dean McDonald. All straight forward and very professional. The dealership is also very covid friendly....Dean McDonald my sales person really took care of me (both covid and car). I am high risk, and so he set up a table outside for us to work from. I also got exactly what I wanted car wise without the games. I am extremely satisfied.
Charlotte Schneider
Jan 5, 2021
5
Great service that was quick
Brett Floistad
Jan 5, 2021
5
Fast and efficient. Friendly, helpful staff.
Debbie Johnson
Jan 5, 2021
5
Mountain States really made my car buying exceptional. Dan Healy and Chelsea White got me everything I needed/wanted and then some. I am so pleased with their work into getting me the vehicle I wanted. Thank you Chelsea, Dan and Mountain States! Would shop here again and work with these folks!
eli soto
Jan 4, 2021
5
First experience buying a new car. I was nervous for multiple reasons, but the people here did a great job at making me feel at ease. I had questions and wanted to see a handful of vehicles and they were very accommodating and answered all of my questions and were sure to list out my options. Juan was a pleasure to work with and so was Paul. Thank you so much for making this experience a fun and pleasant one!
Jesse Pavlovic
Jan 4, 2021
5
Mountain States toyoda made the process painless and easy. Mountain States employees were friendly and welcoming and I felt no pressure during process.
Dane_Family _Travels
Jan 4, 2021
5
I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.
Matt
Jan 4, 2021
5
I've purchased three vehicles from this dealership and always come back to have the maintenance for them completed. Everything they do they do to the best of their ability. I've never had a problem with this dealership either with purchasing my vehicles or servicing them. They make everything easy!
Judi Barr
Jan 4, 2021
5
I was very pleased with Dan Heeley. I purchased my vehicle through Costco's partnership with Mountain States Toyota. Chelsea White handled my internet incoming order and handed off the final details to Dan. I able to get year end incentives and learn about my vehicle on features I didn't realize it had. Dan walked me through the final process and it was painless. I highly recommend talking to Dan for assistance in buying your next vehicle as well as working with Chelsea if you go through the Costco program.
Eli
Jan 4, 2021
5
Mountain States Toyota service center is always professional, clean, and quick! As long as I drive a Toyota, this is where it will be serviced.
Josh Houde
Jan 3, 2021
5
Very impressed visiting this location and working with Doan Vu! As a first time buyer it’s scary and he made the experience very exciting and easy! Would recommend visiting this location and working with Doan!
Mariana
Jan 3, 2021
5
Overall a great car buying experience. Everyone I talked to was genuine and transparent. I worked with Seth, who was patient and communicative the whole way through, went above and beyond to answer my questions, and really worked with me to meet my budget.
Rachel Gurevich
Jan 2, 2021
5
We purchased a new vehicle here last weekend. I really hate car buying, and Mountain States made the whole experience downright pleasurable. I didnt have to haggle back and forth on a price, the initial offer we made via email was lower than I was even expecting. They have great inventory on the lot and had the specific vehicle I was looking for, in the trim level and color that I wanted. The sales people were incredibly friendly, helpful, and never seemed too pushy, or too eager to sell you a car. While shopping, we did also check out some dealers on 104th, and the comparison to Mountain States was like night and day. The other dealerships were empty, Sales people seemed pushy as they werent selling anything, and no other dealership was willing to move much on price, or they just wanted to play games with financing numbers. Overall, when its time for us to purchase another vehicle, Mountain States is our first stop for sure! They really made buying a car a pleasurable experience.
Jonathan Watson
Jan 2, 2021
5
Excellent service department, fast and efficient. Friendly, helpful staff.
Jim Hawkins
Jan 2, 2021
5
Randy was awesome and very knowledgeable. Super friendly. Thank you for your help.
Ryan Rivera
Jan 1, 2021
5
I am so happy with the Mountain States Toyota and the 2 gentleman that assisted the buying of my new car. John Saldivar is an awesome person and salesman. He spent a lot of time with my husband and I on a very busy Saturday. He is very honest and trustworthy. Thank you John. The next person is the financing that Paul helped us with. He was great. He explained everything in detail and answered our questions. We feel like we received a great deal and will go back to them in the future.
Mary Sullivan
Jan 1, 2021
5
Excellent customer service!
Liz Pratt
Jan 1, 2021
5
Drove 92 miles each way to look at a Rav4. Jake from Mtn States made my buying experience very pleasurable and satisfied all my requests, even with others standing in line to buy the car. Very happy with the purchase and customer service.
Firefighter Dave
Jan 1, 2021
5
Excellent service! Fernando is truly exceptional at his job and I trust him completely in providing prompt and accurate information as well as exceptional customer service.
Seth Babcock
Dec 31, 2020
5
My experience with Jason and Matt was extremely exceptional. Both did everything to make the deal happen smoothly and quickly. From the time the car was ready to test drive to when I left the building was 2 hours. They were both professional and helped me to get the best value for the car I was trading in. Great people to work with.
Jeff Pitre
Dec 31, 2020
5
Best truck buying experience of my life !!!
B. Bloom
Dec 31, 2020
5
Excellent customer service! Great price on a great truck!!!
William Bloom
Dec 31, 2020
5
Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.
Nicole Solano
Dec 31, 2020
5
I worked with Sheridan Southerland, and i cannot say it enough... HE’S awesome! He so incredibly knowledgeable, and patient. I want to come and buy five more cars from him!! 10/10 would recommend him to help you out!!!!
Elise Vivina
Dec 31, 2020
5
Great service and great people. Very low pressure which is great for new buyers.
Ryan
Dec 31, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Mountain States
Dec 31, 2020
5
First experience every buying a car where it was actually enjoyable!!!! Joe Solis is the best ever!!!!! He took care of our little family and made the experience so stress free and awesome!!! Thank you to you and Matt Mendez!!!! So thrilled about our new car!!!!! 5 stars can’t even compare to what you guys are worth!!!!
savannah cito
Dec 30, 2020
5
It was really good experience. Even though we didn't had appointment, we were served really well. We are extremely happy for buying our first car at Toyota.
Sajan Gurung
Dec 30, 2020
5
I had an amazing experience purchasing from Mountain States Toyota. Patrick, James, Jesse and Paul all did an amazing job taking care of me and my family. Patrick was so patient he listened to all our standards and made sure he showed us only the vehicles that met those standards. James and Patrick made our experience that much more personable when they came together to meet our desires when it came to financing. Patrick did so much leg work going back and forth to get us the best deal and show us all our options. Jesse came to meet us as well and gave us a more clear idea of what we should do when it comes to purchasing. Paul sealed the deal and made sure we were covered for the years to come. He was so genuine and made the experience so much more enjoyable. Thank you Mountain States team!
Eva Jean Taitano
Dec 30, 2020
5
My guy Dean McDonald is a f--king awesome guy! He bent over backwards to get me what I wanted and to make sure my experience getting the truck went smoothly. No complaints from me at all! I'd give him 50 stars out of 5 if I could!! And all of Mountain States Toyota gave incredible service. They're all really great, fun, professional, and relatable folks there! I recommend them all the way! #giveDeanaraise!!
Brokk Tollefson
Dec 30, 2020
5
I had a 2018 Rav4 (my 3rd Rav4!) lease ending in March of 2021, so I decided to I should look into taking advantage of Toyotathon instead of waiting for the lease term end. I returned to Mountain States for my 3rd purchase - Jake B., whom I worked with for the 2018 Rav4, coincidentally greeted me at the door (I intended to ask for him anyhow as I thoroughly enjoyed working with him). A wonderful, pleasant, and easy process later, Jake helped get me into a 2021 Tacoma - so glad I upgraded to a quad-cab truck for a change! Thanks for always taking such great care of me, Jake, and Mountain States team - I'm definitely a loyal customer! See you in 3ish years!
Scott Jarvis
Dec 29, 2020
5
Romney was great and took the time to answer all of my questions which I greatly appreciated. I love coming here because they also add in a car wash at no extra charge. Thanks Mountain State Toyota!
Audrey Ewen
Dec 29, 2020
5
Carrington was great to work with!
Zach Miller
Dec 29, 2020
5
Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!
Bob Conger
Dec 29, 2020
5
Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota
Andrew swarm
Dec 29, 2020
5
Patrick was great to work with made the process very fast and easy I would recommend Patrick and mountain States Toyota to anyonewill definitely go back when we are ready for another vehicle
Andrew Swarm
Dec 29, 2020
5
I just purchased a 2021 Tacoma and worked with Trey Hughes. nice and very polite. very easy to work with. thanks for the new bumper Trey. Bobby
bobby Howard
Dec 28, 2020
5
Matt West and Nick helped me buy my leased car. They were extremely professional and helpful. I would recommend Mountain States Toyota.
Manan Lihala
Dec 28, 2020
5
Had a very good car buying experience here. Thanks to Dean M for taking the time to explain to me the different vehicle options and MY options for trade-in and financing.
Joe Silvie
Dec 28, 2020
5
Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.
Nordo531
Dec 28, 2020
5
Our service advisor Bobbi was wonderful. Very attentive to our needs.
Ronald Boonstra
Dec 27, 2020
5
Great customer service. Made the process smooth & easy. Had exceptional pricing.
Matt Thompson
Dec 27, 2020
5
Mountain States was amazing. Chelsea White and Dan Healy were great to work with during our time finding a new Tacoma. We had started emailing with Chelsea, when we arrived at the dealership Dan gladly helped since Chelsea was unavailable and was very patient with myself and my wife while we asked questions about vehicles and financing. Everything went smooth and easy Dan explained everything clearly so we understood everything involved in buying a brand new car. The finance associate (I believe his name was Ryan) was great as well while we finalized the purchase. He explained all available options thoroughly and was patient with us while we decided what we were comfortable with during the purchase of a new Tacoma. I would most definitely deal with mountain states again.
Aaron Bosch
Dec 27, 2020
5
always get treated like I am someone important. They go above and beyond. Thank you!!
Elena Thompson
Dec 27, 2020
5
Wonderful experience, friendly people and easy process!
Clarissa
Dec 26, 2020
5
I recently purchased a used Tundra from the dealership. The process was made very pleasant by the salesman Jim Gallegos and the finance dept. made the credit piece seamless. I had a couple of small items that needed to be addressed after I took the truck home and when I went back the next day they took care of them no questions and at no cost even through they were not obligated to do so. Price was great and vehicle was in good shape. Very happy with this dealership, this is the second vehicle purchased from them and I will recommend them to others!
Adam Ingersoll
Dec 26, 2020
5
Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.
Nicole Rutland Bordwine
Dec 24, 2020
5
Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.
Tricia Taylor
Dec 23, 2020
5
Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.
Alicia Ellsworth
Dec 23, 2020
5
Very easy buying experience. Never felt undo pressure.
Paul Page
Dec 23, 2020
5
Dean McDonald was the most helpful car salesman I’ve ever met. He guided us through the process and made me feel very comfortable with the decision. He was never pushy and answered all of my questions quickly and thoroughly. He deserves so much credit. Thank you Dean for an awesome experience!!
Hannah Pendleton
Dec 22, 2020
5
They got my car finished in a half an hour! I’m so grateful!
Annie Ligrani
Dec 22, 2020
5
I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.
Dodie Ownes
Dec 22, 2020
5
Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill
Patrick Ericsson
Dec 22, 2020
5
I bought a Highlander at Mountain States Toyota from Peter Simoneau. He provided all the information I needed and I felt he was committed to helping me find the car that would best fit my needs. There was no pressure and no shenanigans. He made it easy! I would definitely buy a car from him again!
Great sales people
Dec 22, 2020
5
My Mountain States Toyota was stellar!! I had the most wonderful Salesman (Alex Gomez). Alex was so knowledgeable and got me exactly what I wanted. He even helped me program some of my settings on my dash. This is my first car with all of the computer gadgets which was rather intimidating I'll admit, but Alex came to my rescue! Paul in the finance department was also a dream to work with. Everyone at this place is so personable, and made my experience most awesome!
Tracy Vance
Dec 21, 2020
5
We had excellent service at Mountain States!!! Addison was outstanding and we will be returning for all of our service needs!
Sara Stern
Dec 21, 2020
5
The experience from front to back was easy and welcoming! Starting with Christina who set up my appointment to Seth who was my salesman, then finally Andy in finance all were knowledgeable and there to help! No pressure, no nonsense. Questions were answered and I felt at the end of the day I received the best product for my budget and needs! Highly recommended Mountain States Toyota!
Misty Flachman
Dec 21, 2020
5
Great service with honest answers is what they deliver. I have been going back since I bought my Tundra 3 years ago.
Elias Munoz
Dec 21, 2020
5
I had a quick and easy experience with Paul A. in sales and the team. From start to finish I was properly taken care of. I was able to text the team and find my perfect car within mins, scheduled a test drive with Paul, and signed for it. Their prices beat all the competitors I had looked up prior and I was relieved that I didn’t feel the need to negotiate. Paul was very kind and a great salesman. Thank you!
Adaeze Tula
Dec 21, 2020
5
quick and very nice sales man .love it
Richard pan
Dec 20, 2020
5
Phoebe and Nick were extremely prompt, knowledgeable and helpful when it came to purchasing my new RAV4! Great experience!
Krista Turkel
Dec 20, 2020
5
Having purchased four Toyota?s from Mountain States Toyota, they have always been friendly and courteous to work with. Their service department always takes care of my issues in a timely manner. The sales department is top-notch and professional.
N/a N/a
Dec 20, 2020
5
I have leased multiple vehicles from this dealership over the past 10 years with the same level of service each time. I have (2) Toyota dealers closer to me, one is owned by a company I used to work for in the past. Neither dealer has been able to deliver the overall satisfaction I have consistently received from Mountain States. As with all dealers, people come and go yet this has never diminished the experience. This visit a friend and I each leased a 2021 Tacoma with Jim Gallegos handling the transaction, and Sean Kramer (GSM) handling the numbers. I also worked some number with Jason (sales manager), all are great people to work with. There is no pressure, just there to answer questions and move you in the direction you feel comfortable going. Also they charge no dealer fee which saves you about $600 right off the bat. I wish they were closer to my home, but have always been worth the drive. Will be back in May to lease another vehicle.
Brian Schwartz
Dec 20, 2020
5
Great service. They began topping off the fluids as I went over the appointment/service info with Claudia. They offered refreshments (COVID safe) when I told them I'd be waiting for the work to be completed. My Service Leader was Andre Sabel and he did a wonderful job, a huge step above what I have experienced at other dealerships. My car was completed in less time than initially estimated and he came out and explained all of the actions taken and the status of other items. Overall, this was a car appointment That made the Holidays better, instead of being a burden.
Kim Watson
Dec 19, 2020
5
Easy to get to location. Staff is friendly.
Debbie Gomez
Dec 19, 2020
5
Very friendly staff! I worked with Steve Soeun and he made the whole transaction very easy and transparent. Highly recommend this dealership and would advise you to ask for Steve!
Brian Brinegar
Dec 19, 2020
5
It seems like they have the lowest prices around compared to other dealers.
Andrew Martinez
Dec 19, 2020
5
What a perfect experience. Flew in from out of town to move here. Did the agreement to pick it up at a designated time. I arrived at the dealership where Matt met me. Car was ready to go in the delivery spot. Professional all of the way. Finance department was awesome too. Thanks for a wonderful transaction and a new ride. Highly recommend them.
Eric Seedman
Dec 18, 2020
5
Very polite and this is where I always go.
Cathy Corrigan
Dec 18, 2020
5
Excellent place with great people!! Very safe with contactless service!!
James Messina
Dec 17, 2020
5
I had an excellent experience working with Larry. He made the whole process quite seamless and quick. Thank you so much! I highly recommend Larry and this dealership.
Emily
Dec 15, 2020
5
I walked into Toyota knowing what two cars I was interested in, I test drove them both very quickly, knew what I wanted, and I was able to work out a deal with the dealership on what fit my budget, and walked out with my dream truck!
Desiree Sharples
Dec 15, 2020
5
Shout out to Chris Ellerbrock! This was my first experience with Mtn States Toyota, Chris was a fantastic point of sale for my new 4Runner. Never any pressure, so easy to communicate with and honest! I'm now a loyal customer.
Jill Brooks
Dec 14, 2020
5
Working with Mountain States Toyota to buy my new 4Runner was a pleasurable experience. Larry Hill made the transaction very strait forward and simple and was a pleasure to work with. I have found my new "go to" dealership for Toyota purchases (which there have been many over the past 20 years).
JQ
Dec 14, 2020
5
Bobbi awesome job. Great place to buy a car or truck. Go check them out always friendly and help you. Bought 5 vehicles from them and will not go anywhere else.
Terry Long
Dec 14, 2020
5
Mountain States Toyota was great to work with in purchasing my new 4Runner. The internet pricing and inventory were great, and the experience at the dealership was simple and strait forward. Larry Hill was great to work with and delivered on everything without any issues. Overall pleasurable experience.
JQ
Dec 14, 2020
5
Always a good experience !,,,
Mark Gurman
Dec 10, 2020
5
Very efficient! My car was serviced in the time they told me, and they washed it.
Lisa Scott
Dec 10, 2020
5
We just bought a new Highlander Hybrid from Mountain States Toyota. We worked with Seth and he made the entire process very smooth. We did most of our transaction over the phone and through email and he was more than patient with requests and questions. He had everything set up for us to come in to sign paperwork and drive away in our new Highlander. Highly recommend working with Seth!
Lee Vitgenos
Dec 10, 2020
5
1st time buying from this dealer. Will do again when need arises!!! Fast, easy process. Great service!! Randy was great to work with. Had the car ready for us to test drive and made buying experience easy!!
Kevin Meyer
Dec 10, 2020
5
Good service. Would recommend. Very efficient from when I took my car in and left.
Ciara Stabnow
Dec 10, 2020
5
I went in to just look at cars but actually ended up buying one. The person, John Saldiva, who helped me through the WHOLE process was very patient and eat to work with. They kept everything really clean too!
Linda
Dec 9, 2020
5
I was done effectively and on time at the time the told me that I was going to be ready
Hector Luevanos-miranda
Dec 8, 2020
5
Jake was a great salesman and the transaction was so smooth. I went in with pre-approval and I got the car I wanted. I will use them again!!
Kym Isear Nadal
Dec 6, 2020
4
Doan Vu was nothing short of the nicest person to work with. When our test driving car ran out of fuel, Doan rushed over and helped us out immediately, and was always extremely kind. The subtraction of one star is because when we told the dealership our car didn't have gas, one of the employees simply told us we "must be mistaken" without checking -- and what do you know, we were stranded on an incline with no gas 6 blocks later. I do not know the name of this particular employee, but this was not Doan or his fault. The receptionist was very nice as well.
keith
Dec 6, 2020
5
great service, excellent people 👍
Dewi Robinson
Dec 5, 2020
5
Thank you Sam for taking good care of my car! Great service and I was in and out in no time!
Maryam Rawesh
Dec 5, 2020
5
From shopping online, to scheduling an appointment, and then onto the actual buying experience, Mountain States has really streamlined and made the process of buying a car enjoyable. The reason I docked a point was the titling seems to be a bit slow (over 30-days and still hasn't submitted to my state, I'll have to call them back for an extension to the temporary tags).
Justin Patten
Dec 4, 2020
5
Once again the folks at Mountain States Toyota service department knocked it out of the park! Thanks so much, job well done!!!
Chris Anema
Dec 4, 2020
5
I recently purchased a 2021 Toyota 4Runner, and I couldn't be happier with the entire process through Mountain States Toyota! I initially reached out online with questions and dealt with Chelsea. She scheduled me a test drive where I met Seth. By the next business day, I had reached out to Seth to let him know we were ready to move forward with the purchase. They installed the remote start and we were able to pick up the vehicle within a few days! We went through the finance side with Paul, and he was great. We were very happy with Chelsea, Seth and Paul. They were helpful and friendly. I have already suggested Mountain States to a few friends who are looking to purchase Toyotas. They have the best selection in the state and you can't beat the service!
Kim Apostol
Dec 3, 2020
5
work to be done on friday..........................................
Lawrance Rotvold
Dec 3, 2020
5
I've been a customer/fan of the service dept in the past. But just got my new Highlander from Mountain States and the sales team was fantastic. I highly recommend them to anyone looking for a new car.
Joan Sturgeon
Dec 2, 2020
5
Salesman Carl P was pleasant to deal with, not pushy, told him what I was looking for, he found it on the lot and in no time I left with a new truck
Mountain States Toyota
Dec 2, 2020
5
Always excellent customer service! I will always get repairs done at Mt States Toyota!
Greg Holland
Dec 2, 2020
5
Great service and staff. Appreciate their knowledge and sincerity with customers.
Kathy McLeish
Dec 1, 2020
5
Carrington Latham is an amazing salesperson!!!
Larry Antonio
Nov 30, 2020
5
very easy car buying experience, no pressure, very informative. Peter Simoneau was my sales specialist, and it was awesome!
Pat
Nov 30, 2020
5
The experience was painless and straightforward. Ones of my easiest car purchase experience ever. Thanks to everyone who made it.
Wahil Tibin Mohamad
Nov 29, 2020
5
Steve was very helpful in helping me pick out a car earlier this month. Highly recommended.
Darun Ouy
Nov 28, 2020
5
Great experience with Larry Hall. I have always dreaded going to a dealership but this was different. There was no pressure and none of the haggling I hate. Would recommend Larry to everyone.
Mountain Mama
Nov 27, 2020
5
My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.
Dsutton
Nov 26, 2020
5
My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.
D Sutton
Nov 26, 2020
5
service is great, people are awesome!
Jack Kesterman
Nov 25, 2020
5
Jimmy Gallegos at Mountain States Toyota was great. Fast, easy, no BS. Stayed late at work to coordinate getting my new truck home.
Adam Moore
Nov 25, 2020
5
They are very confident in their knowledge of the vehicles they service . Also easy drop off and pick up of your vehicle.
Lauryn Cummings
Nov 24, 2020
5
Great Service. Caring, Clean facility. Will be back
Carmen
Nov 24, 2020
5
We got great service! Friendly and quick. Drove off the lot in my dream car. Thanks Mountain States Toyota.
Jodie Cowell Kern
Nov 23, 2020
5
Best experience in my car buying history. Recommend this dealership
Rachael Castroverde
Nov 22, 2020
5
Had a great experience throughout the whole sales process. Pricing was better than anywhere else in town.
Darcey Ruegsegger
Nov 22, 2020
5
They had the exact vehicle I was after with every feature I wanted. I waited for 3 years to buy this car until I found the perfect one. The sales people weren’t harsh or aggressive. They were incredibly helpful and supportive in my purchase. They went above and beyond helping me with financing and making sure I could go with the credit union I wanted to. So impressed with this dealership. I have even reached out to them about the car after the fact and they were helpful in answering my questions. I recommend this dealership completely
Elizabeth Foley
Nov 21, 2020
5
Doan Vu was awesome! My best car buying experience and would highly recommend Mountain States Toyota. Great customer service and paid close attention to keeping everyone safe with sanitizing of tables, etc.
Carrie
Nov 21, 2020
5
It is great experience purchasing a vehicle from mountain states Toyota. No rush, attention to detail.
Vikram Reddy
Nov 19, 2020
5
Would recommend this Toyota location to anyone! Great customer service.
Jordan P
Nov 19, 2020
5
Quick and easy stop in today to get routine maintenance.
Riley Breiner
Nov 18, 2020
5
Great customer service. All repairs plus more and done earlier than scheduled. Thank You!
Jenna Sallee
Nov 17, 2020
5
Dan Healy and the entire team did a great job assisting me in the purchase of my new Tacoma. The entire process was pain free. Thank you!!
MT
Nov 16, 2020
5
Alex and the whole team were so great to work with! He was very patient with me and made sure to answer all my questions thoroughly. The process of leasing my car was so easy and I am in love with my 4Runner! If you need a car, definitely start your search here.
Rachel Gotberg
Nov 15, 2020
5
Trey was awesome. I bought a RAV4 last Wednesday. He was pleasant and easy to work with, and he has followed up with me to make sure that I am happy with my purchase. And...I am happy. I love this SUV!
Kelli Matthews-Wood
Nov 15, 2020
5
Customer service was great and the people helping me was great. It was quick.
Kimberly Vigil
Nov 15, 2020
5
Carl Porretti was very professional and extremely helpful during the buying process. He made sure to keep informed on what was happening and what the next steps were.
Rhody Davies
Nov 14, 2020
5
Great experience so far. This dealership takes pride in what they do each and everyday, you can tell this by how there employees interact with customers and each other from sales to service members and office staff. I will defiantly continue to take my Toyota Camry to them for service until I'm no longer the owner of it.
LeRoy Casali
Nov 14, 2020
5
Larry was Awesome! He asked questions and listened to what I was looking for with regards to a car and payment options. What is usually a stressful time and interaction he made stress free and really easy. Thank You!!
Kirstein Rodriguez
Nov 13, 2020
5
I swore I would never buy a car from a dealer again but I found a used car on cars.com at Mountain States Toyota. The entire process couldn't have been better. Jake was a fantastic representative, very attentive and not at all pushy. They were willing to negotiate within reason and made the buying experience pleasant. They guaranteed the truck would pass emissions and when it needed a new gas cap they had a new one ordered for me within hours. They also provided a $25 coupon for emissions and they do not charge any dealer fees. If I buy another car new/used again, I would go back to Mountain States Toyota for sure.
Laurie Johnson
Nov 13, 2020
5
I would refer this dealership to anyone looking for a toyota. Very efficient and honest. Great inventory and lots of space inaide the dealership.Everyone was very friendly.
Laura
Nov 13, 2020
5
disappointed no cars in showroom otherwise great people, clean, that's why I keep going back
Andrew Traugutt
Nov 13, 2020
5
Fernando always gives excellent service. He?s a big reason I keep coming back.
Quinn Porter
Nov 12, 2020
5
Great customer service, no issues! Very efficient process! Car was processed and returned to me when promised.
Marianne Cullin
Nov 12, 2020
5
The dealership did not press me to purchase a vehicle. The sales person (Seth Burns) meet me at the door of the showroom. He greeted me listen to what I wanted and show several trucks. He didn't know I had already picked out a truck. Seth helped me with all add on. Seth kept me informed on status of vehicle for pickup.
Carlnell Griffin
Nov 12, 2020
5
A truly different car buying experience. Mr. Doan Vu will help get you in the Toyota you want. Professional, responsive, no pressure dealership that works as a team to deliver an amazing experience. 5-Stars
Julie Powers Stencel
Nov 9, 2020
5
Thank you Sean Kramer and Christian for helping me with surprising my mom with a car. You are amazing, friendly and easy to work with. You rock!
Jamie Ball Powell
Nov 8, 2020
5
Doan Vu was awesome! What can I say great sales person and even better guy, easy to talk to and didnt push me into a vehicle that wasnt of interest of me! Overall great experience for me and I will be going back once im ready for a trade in. Thank you Doan Vu the vehicle is awesome P.S. Doan Vu is a bit of a jokster that keeps the room full of energy
Rick G
Nov 8, 2020
5
Joey Ramirez, Lana and the entire Mountain States Toyota staff made it an absolute joy to shop for a used car! They let their inventory do the talking and walk you through the steps of acquiring your interest calmly, efficiently and professionally! I highly recommend this dealer to anyone seeking a great deal on a great car!
David Valdez
Nov 7, 2020
5
On time service, everything up front to cost and time to do it. However had to ask them to disenfect car before I drove it home.
Dave Hammerschmidt
Nov 7, 2020
5
Happy to be a returning customer, purchased my certified used 2013 Rav4 here, and just recently (couple weeks ago) purchased a 2020 Toyota Tacoma. Never did it cross my mind that I would be leaving the dealership with a new truck after a scheduled test drive. The staff at Mountain States Toyota really goes above and beyond to help you with what you are looking for in a vehicle. Thanks Randy and Jessie with the help in purchasing my new Tacoma.
Rebecca Montoya
Nov 6, 2020
5
Juan Casillas and his wife brought my car up during our shutdown. very sweet folks to be sure. he took all precautions and it amazed me that the company/ juan would actually do that. Months later i discovered that three of the wheel caps were missing springs. One fell off and i had service done closer to me and brought the subject up. No resolution at all and I would send folks to Mt. States in a hearbeat. Called Juan and in under a week, three new caps were sent to me. Going forward i will drive farther to Mt States even though not as convenient. Did not rate repairs, i have not had any done and i never saw the facility, we did it all by phone so i assume i would have given that a good ratin I am in customer service and he treated me like i treat my customers, We have contests among my staff to try and see how far we can go to make folks happy. That might sound funny but i have thirty years of close friends that have walked into my doors over the years and i treasure that. Dave Watosky Estes Park
Dave Watosky
Nov 6, 2020
5
I have bought many cars from Mountain States Toyota and the experiences have always been five star. This week, I bought a car and the salesman, Juan, went above and beyond to make the process so positive. Manager James was very helpful, and Lana in Finance ensured that the contract phase went smoothly. I highly recommend Mountain States Toyota to anyone looking for a new or used car!
Sandra Spear
Nov 4, 2020
5
We went to Mountain States Toyota looking for a nice daily driving smaller vehicle like a Camry. Found one we liked and bought it, so pretty simple. The sales man was Chris Ellerbrock and was super knowledgeable and made the whole transaction go very smoothly. A+++ for this dealership the whole team down there is awesome!!😀
Cody Chapman
Nov 3, 2020
5
I went to Mountain States Toyota and I asked to speak with someone Bilingual. John Saldivar came to the rescue. He was easy to work with and very respectful of my time and he listened to what I was looking for. I bought a 2021 Toyota 4Runner for my wife as a birthday gift. She loved it!! Thanks, John. John me dio un trato excelente, les recomiendo que compren su proximo auto aqui.
Omar- AV AUTOMOTIVE
Nov 2, 2020
5
Bought a car from Joe Solis, Best car buying experience I've ever experienced! Thanks Joe for taking care of all my needs! I will for sure be recommending you to all my friends and family!
Ron
Oct 30, 2020
5
I bought my first dealership car here, and I have to say I would never go anywhere else. They go to the full extent to satisfy their customers. I believe our sales guy name was Nick Fuentes and he never once left me confused, or questioning if I’m making the right decision. Every question I had, he had an answer for. And if he didn’t have the answer. He went out of his way immediately to get it solved. I would recommend everyone that goes here ask for Nick. He was absolutely amazing. I’ve read reviews about people’s bad experience with customer service. They were talking to the wrong guy. Next time you guys need a car go in and ask for Nick Fuentes. You will not be disappointed. Thank you mountain states for the experience. We will return.
Austin Braswell
Oct 29, 2020
5
Nick Fuentes was super nice, helpful and extremely patient while I picked out my car. He was insightful and was willing to answer every question I had!
Jordan Peterson
Oct 29, 2020
5
Denver Colorado Mtn States Toyota sales consult Jim Gallegos. This is the 3rd vehicle I've purchased from Jim. I appreciate his style & product knowledge. In & out very reasonable. That's why I keep going back to him.
Great sales from Jim Gallegos
Oct 29, 2020
5
Nick F was great! I will definitely be coming back to buy my next car because of him! He was so nice, attentive and was very patient.
Jordan Peterson
Oct 29, 2020
5
I bought a car here from Nick Fuentes and he was wonderful to work with! He wasn't a pushy salesmen, he was professional and personable and helped me find just the right car for me!
Jessica
Oct 29, 2020
5
Thanks, I want to give recognition To Steave S. My experience with Steave as my salesperson help us out a lot to buy our first vehicle. The right vehicle to serve our purpose, very respectful sales man, He tremendously very helpful, no pressure, gave us many options, and take good care of us. Thanks mountain state for taking care of us.
Honest Heart
Oct 27, 2020
5
Staff is very patient with questions. The service department explained every detail of the work to be done so I would fully understand. Thanks for the patience and professionalism after getting off a 12hr work shift!!!
Mike Blair
Oct 24, 2020
5
I would like to give recognition to Chris, I spoke with him about buying a 4runner. At the time he did not have a vehicle I was looking for. After several weeks of searching I got a follow-up call from Chris letting me know that if I had not already found a vehicle he had one that had everything I wanted on his lot. Chris made this one of the easiest car buying experiences I’ve had. I would recommend seeing Chris to anybody that’s looking for a vehicle.
Lesley Vigil
Oct 19, 2020
5
I've purchased a couple of cars from Mountain States Toyota in the past and I keep coming back because of the amazing service. Doan is my go-to person when I'm there and he's helped me without fail. If you're thinking of getting a Toyota then I would highly recommend Doan and his services!
Alex
Oct 17, 2020
5
Whenver, I'm in need of a car then I always look for it at Mountain States Totyota. In the past, I've had extremely reliable cars from here and the service is amazing as well. Specifically, I usually work with Doan and he never lets me down. I would highly recommend purchasing a car from here and working with Doan if you get the chance!
Alex
Oct 17, 2020
5
Dan helped me with the purchase of a new Tundra. He was great to work with. I felt he was doing all he could to make the purchase as easy as possible!
Dan Healy
Oct 12, 2020
5
Great product. Nick Kramer was so professional and courteous and was quite patient. He answered all of our questions before we had to ask. Excellent customer service.
Lisa Croteau Rossi
Sep 30, 2020
5
I had an amazing experience with Christian Janzen, he was so patient and kind and took the time to listen to what we needed! I would definitely recommend Mountain States Toyota for all your car needs!!
Elle Ess
Sep 30, 2020
5
A big shout out to Nick Kramer at Mountain States Toyota. We had only two days to find the perfect car and thanks to Nick’s kindness and professionalism we drove away in our first ever new car. Nick got us a great rate for our trade-in, a fantastic monthly rate directly with Toyota, and even made special arrangements so my wife could pick up our new RAV4 Hybrid when returning from her vacation with our toddler a week later. The car was ordered and ready when she came directly from the airport! Now that’s service. Nick was incredibly busy selling multiple cars during the days he worked with us, but we never felt neglected and he even checked in with us after we left the dealership. Mountain States Toyota is a great dealership because of its support of great employees like Nick Kramer. Thanks Nick and Mountain States!
Colin Sullivan
Sep 30, 2020
5
I was extremely pleased with my overall experience at MST. I was assisted by a salesman named Shan that made the process very smooth. Would definitely recommend!
Michelle Tutor
Sep 30, 2020
5
Randy Hendricks at Mountain States was an excellent sales rep that helped me find just the truck I was looking for. Randy is a great guy and would recommend him to anyone! Enjoyed my purchase from Randy at Mountain States Toyota!
New Tacoma Purchase
Sep 29, 2020
5
I was very happy with the help from Jim Gallegos. He helped me through the entire process and was kind, patient, and informative through the whole process. Thanks Jim!
Matt K
Sep 29, 2020
5
Jim Gallegos helped me throughout the entire process. He was very informative, patient, and kind throughout my time there. Answered all of my questions. Thanks for your help Jim!
Matt K
Sep 29, 2020
5
I want to recognize Sheridan Southerland for his outstanding service at Mountain States Toyota. I recently purchased a Toyota 4Runner there and Sheridan was extremely professional, helpful, and courteous throughout the entire process. I had initially contacted the dealership remotely about a vehicle and the advisor had referred a different sales specialist. When I arrived, Sheridan sought out this individual but they were not available. After finding the right vehicle, Sheridan assisted throughout the process even finding a phone charger for my iPhone. When I later picked up the vehicle everything was in order including pulling off the tires and rebalancing with black letters out. This morning Sheridan showed up at the front door of my house with the 2nd key in hand after the dealership had misplaced it while prepping the vehicle. If you are in the market for a Toyota, I’d highly recommend Sheridan. Thanks Sheridan!
Jon Wright
Sep 27, 2020
5
Larry Hall did a great job for me. He was very knowledgeable on the car and was quick with the paperwork. All in all it was very painless.
Brian
Sep 27, 2020
5
I had a grest car buying experience with Steve. thank you.
Leah
Sep 24, 2020
4
Overall the purchasing process with Dan H. and Mountain States Toyota was smooth and easy!
Anna
Sep 24, 2020
5
Patrick G is the best! He made the process painless and made sure I was taken care of. Not only did he also give educational components to used care buying, but he’s got some sick rhymes too.
Lauren
Sep 15, 2020
5
Mr Gallegos was very professional and knowledgeable.
Mr Gallegos
Sep 12, 2020
5
Everyone needs to go see Doan at Mountain States Toyota. The most incredible experience and customer service, he went above and beyond to help me find my dream vehicle. I would give 50 stars if I could!!!
Dee
Sep 12, 2020
5
The customer service was excellent. Doan Vu was very helpful in providing information about the car, and he was also very kind and sociable. Overall, the environment was friendly. Great facility!
Vien
Sep 4, 2020
5
A great buying experience, dealt with Joey Ramirez on the purchase of our 2020 Highlander Limited. This company is true to their word when they say "We do everything to ensure you are completely satisfied with your purchase
John Baldin
Aug 26, 2020
5
Low pressure business model that I really appreciated. Larry Hall was great, he knew everything about the RAV and was a great help. I would recommend him to everyone.
AVS fan
Aug 26, 2020
5
Always the best employees and service and honestly quite reasonable for a dealership
Mark Perez
Aug 25, 2020
5
Great experience every time! Chris was awesome and went above and beyond to make sure my needs were met and that I left happily with my new car! :)
Brittanie Barrett
Aug 24, 2020
5
Easy to deal with, Carl listened to what we wanted, he made multiple suggestions helping us to make our final decision. we would highly suggest Mountain States for your Toyota needs.
Jeff Ward
Aug 23, 2020
5
I bought a 2013 Honda Accord Lx from Seth at Mountain States Toyota and I could not be happier. I looked at over 6 vehicles at 4 different dealerships and THIS was the most genuine, best value, best interest rate and overall best experience! I highly recommend doing business here; it’s well worth it!
Brett Edward
Aug 23, 2020
5
We just purchased (and financed at 0% interest for 60 months from Toyota Financial) a 2020 Toyota Camry XLE AWD with optional packages. Our overall experience with Mountain States Toyota was very good, however there is some room for improvement. We were called by Christina to say that our car had arrived. When we came to pick up the car, Dan was all ready to do the paperwork. Luckily, I compared the email that Christina had sent detailing the upgraded features with what was listed on the sell sheet on the window of the vehicle. When I pointed that out to Dan, he did research it and said that this car actually came in before the one we were waiting for and didn’t want us to lose out on the $500 loyalty figure that had to be used within a certain period of time. I was upset that Christina did not tell us that before we picked up the car and was also disappointed that Christina hadn’t told Dan and that they didn’t take care of all of those extra elements before we came to pick up the car. It required us to come back another time and spend half a day in order to have those things done. Christina and Dan were very friendly, but should take it up a notch related to the issues I mentioned above. It also would have been Nice for Christina to come see us at some point when Dan was meeting with us. Other than these things, both Christina and Dan were great - and Dan even sent us a nice snack thank you gift afterwards. Andy - who took care of the financing and warranties and extra coverage was very helpful. It would have been useful for Us to have more detailed information with us at that point related to what our insurance covered as we were talking about car insurance coverage, deductibles etc. We appreciated the loaner car that was given to us while we waited for the service, but it was not the same vehicle level that we had purchased. My phone ran out of battery, the 2019 Toyota Corolla (no frills) they provided through Enterprise did not have navigation, and we were a few miles away from magic Toyota and didn’t know how to go back. The service department was excellent related to everything. Mr. Butch who handles leased car returns (we had returned our leased RAV4) accepted a headrest that Toyota was charging us for, wrote a letter confirming this and even called Toyota on our behalf.
Sue Alan Kahn-Goodman
Aug 22, 2020
5
Experience overall was excellent. We purchased a modified Sienna from a company that makes vans wheelchair accessible, so not through a Toyota dealership. We were treated as though we had purchased from them. Everyone was polite and courteous. The maintenance was completed before the time given for completion.
Michaela Fox
Aug 22, 2020
5
I have bought 3 cars here. I will always come back
Christopher Mcpheron
Aug 21, 2020
5
Great car buying experience, never pushy. Would recommend for you vehicle needs.
Doris KING
Aug 20, 2020
5
Great service! Everyone makes the experience enjoyable.
Paul Kacynski
Aug 19, 2020
5
Excellent service. No hidden costs! All items discussed by phone were exactly as promised. Final out the door price was same as promised by phone.
Andrealonetree
Aug 18, 2020
5
Purchased a new Tacoma today. Pete was terrific in helping us. Fast and friendly service
Bob Worthman
Aug 17, 2020
5
Andre was very helpful, knowledgeable, and professional. I was pleased with the service I received and the timely manner in which it was performed.
KF
Aug 16, 2020
5
Zo was great and very knowledgeable, Lana was awesome. There's a reason they're so busy with an above average quality of staff!
Genny Dobyns
Aug 15, 2020
5
I am the owner of the coolest truck now! I love driving my 2020 Tacoma SR5. It’s feels great. Mt States Toyota is the best. They bent over backwards. Owe this all to Dylan Batch, Sales, and Ryne Schear, Finance Manager. I recommend them highly! 2020s will be replaced soon with 2021s soon. See website for deal.
Evelyn Alliston Navin
Aug 15, 2020
5
everyone there was very informed and willing to share. Very nice and comfortable.
Don Dobyns
Aug 15, 2020
5
this dealer is good. easy to work and they take care things on time
Nawaraj Maraseni
Aug 14, 2020
5
Doan Vu of Mountain State Toyota was very pleasant to work with on our purchase and very informative. He gave us quite a lot of advise that we're very helpful in our purchase decisions. Wish all other car sales guys are as easy to work with like him. Kudos to Mountain States Toyota for keeping great sales people like Doan Vu.
Joel Caballero
Aug 13, 2020
5
Definitely recommend Mountain States Toyota. We purchased our 2020 Toyota 4runner here and the process was quick and the price was right. Our car buying process took less than 2 hours. There have been times where we were at other dealerships for 5 hours. Being in and out was much more pleasant at Mountain States.
Elizabeth N
Aug 12, 2020
5
Randy is the best, was patient with me, I had terrible car experiences in the past, dealership as a whole single handedly changed my look on buying cars.
Monique
Aug 11, 2020
5
I was attended for Fernando Acosta, always he's a friendly person, and explained me all to detail.
Eduardo male Perez
Aug 11, 2020
5
best service in town, they are always on time, very profesional I totally recomend Miuntain State Toyota to my friends! Fernando the best Service advisor,
Maria Aguilar
Aug 10, 2020
5
Mountain States Toyota is where I purchased my Toyota Tundra and where it has received maintenance. Top notch service and personnel- from their courtesy driver to the service assistant. I really enjoy the service and courtesy they extend to their customers. Makes me feel like I am flying in First Class every time!
Jimmy Alfaro
Aug 10, 2020
5
They are quick... downside.... all their venders waiting for you as you sit in line.
Roland Buckland
Aug 9, 2020
5
Seth was amazing ! Very helpful quick process . He had the car ready when we got there .
Jennifer Stone
Aug 9, 2020
5
Quick friendly service! Bobbi is an awesome service advisor!
Bridget Cassidy
Aug 8, 2020
5
Fast, efficient service with all pandemic precautions in place.
DL Goodman
Aug 7, 2020
5
We are very happy with everything at Mountain State Toyota
Curtis Christner
Aug 7, 2020
5
Over the years that I have used Mountain States Toyota they have been professional and always have done excellent work and kept me informed on the progress and what needed to be done.
Stan Tweten
Aug 6, 2020
5
Great no-hassle buying. Fast and easy purchase - love my new 4 Runner!
Julie Kaufmann
Aug 6, 2020
5
Peter did me right. Great Salesperson!
Cory Peters
Aug 5, 2020
5
I was an out-of-state buyer looking for a Red Rav4 and found one through Autotrader at Harry Miller Toyota in Boulder, Colorado. The day after I purchased it on-line, they called and told me it was sold. Mountain States Toyota to the rescue! My nephew recommended I call John Saldivar and within a minute of speaking with him, I knew I could trust him to help me. I explained my previous attempt to purchase and he reassured me that I could hold a car with a deposit. He was expecting a Red Rav4 that week. I told him "I'll take it!" His price was more than fair (less than Harry Miller Toyota!) and it was very easy to firm up the details by text and phone. John called me when the vehicle arrived on the lot and had it all ready for me when I arrived to pick it up that Saturday. John is a soft spoken man, no pressure and made me feel so confident I had made the best choice. I highly recommend John Saldivar, especially for people trying to purchase a vehicle from out-of-state!
Vicki P.
Aug 4, 2020
5
We had a great experience buying a used car from Mountain States Toyota. We appreciated their professionalism and straightforward communication. We never felt pressured and felt that all of our questions were answered. Service was great!
Catie Mcdowell
Aug 4, 2020
5
Between Julian and Joey, I felt I was treated like a VIP! They listened to what I wanted and never pressured me at all. I am thrilled with my purchase and I would definitely recommend them to all of my friends and family. I always dreaded the whole car buying process BUT NOT NO MORE! Great job, this is one happy customer!
Shellee Smith Scherr
Aug 3, 2020
5
Their service department is trust worthy and dependable. I am never pressure to get work done. ♥️
Mary Walsh
Aug 3, 2020
5
I was super impressed with the service, it made me belive again that there is still such a thing like good dealerships with excellent service!
Jess Vitello
Aug 3, 2020
5
Patrick made my car buying experience one of the best I have ever had.
Henry Sena
Aug 3, 2020
5
The best car buying experience we’ve ever had! We recommend them highly!
Nok-Silak Sengdara
Aug 2, 2020
5
Extremely helpful finding the car I was looking for. Even long distance from Norman, OK!!
Gail Hanson
Aug 2, 2020
5
Alex was super helpful! I love my new rav 4!
Cheyanne Maier
Aug 2, 2020
5
Great experience.i would recomend this place to buy a car.Julio Casillas (salesman) is really good.and the finance guy too.
Sheyla Rivera Cotto
Aug 2, 2020
5
They have the best pricing on used vehicles. Our salesman Dan Healy was outstanding pleasant personable and most of all patient. when we had an issue with financing Dan said that they would hold the Tundra until we resolved the issue. By the end of the week we were back signing the papers on our 2018 Tundra Limited. We highly recommend MST to anyone in the market for a new or used vehicle. Even though they wouldn't throw in a free snowboard with our purchase.
Ed Salvadore
Aug 1, 2020
5
Vendedor Juan Casillas excelente en su atención .buen servicio.el oficial de financiamiento excelente tambien.lo recomiendo.
Carlos Ramos
Aug 1, 2020
5
Very quick and thorough service. Good deals on cars and no dealer prep fees.
Susan Schulman
Jul 31, 2020
5
They are fast and friendly! also, very professional!
Mary Richards Wylie
Jul 31, 2020
5
I took my car in for a 7:20am 25K mile service appointment. The process was so easy... efficiency, friendliness, and safety were all 10 out of 10! Thank you Ty Scott and MST!
Courtney Daigle Lander
Jul 31, 2020
5
Did exactly what I needed. Provided me with other options, but weren't pushy.
Brian Overholser
Jul 31, 2020
5
Friendly, efficient, professional in every aspect of this business. Servicing your vehicle with utmost satisfaction. My personal praise to Romny Ames for a job well done!
Jennifer Nazarino Dacoscos
Jul 30, 2020
5
We had a great experience with Johnny at Mountain States. 😊
Priscilla OConnor
Jul 28, 2020
5
Absolutely awesome car buying experience! Very professional and pleasant experience all around. We love our new Highlander!! Thank you Johnny O’Neill.
Kristie Ann Cote Dobyns
Jul 28, 2020
5
Had a great buying experience with Ryan and Ryan, both were knowledgeable and fun. Love my new 2020 4Runner TRD Pro, we've already had it off road and it's a blast.
Jennifer Fried Dedman
Jul 28, 2020
5
Really friendly and easy to work with! Shan and Jesse were terrific!
Ed Formoso
Jul 28, 2020
5
Great and easy experience with buying the new Tundra. Representative was helpful, and straightforward. Very pleasant experience.
N/a N/a
Jul 28, 2020
5
Carl was friendly and not your typical pushy salesman. we went in took a test drive and Carl was great to negotiate with. Great place to purchase a car. great friendly service
Lonnie N Dara Kittelmann
Jul 27, 2020
5
Joe provided a seasoned experience. He was informative, kind, efficient, and a straight-shooter. Was in and out with my new truck in under 3 hours. Excellent customer service and a kind, by-mail follow-up gift. I'm glad I went to them!
James Lee Baker
Jul 27, 2020
5
good service helpfull staff perfect macanic
Kunwar Shrish
Jul 26, 2020
5
Want to express my gratitude and appreciation to Randy Hendricks and mountain States Toyota My experience was great and I highly recommend Randy to anybody looking for a new Or used vehicle
Tom Poage
Jul 25, 2020
5
I just purchased my second Toyota RAV from Mountain States Toyota and from the same salesman, Larry Hall. The total sales experience was easy to understand, very professional, and efficient. The attention to detail and the ongoing support is fantastic. It was a nice car buying experience.
Sunrise
Jul 24, 2020
5
Great job, very quick for how busy they were I would definitely recommend for all your service needs!
Sam Delaney
Jul 22, 2020
5
Super sweet staff and amazing customer service! Steve helped so much through the process of our purchase!! Highly recommend!
Paola Gonzalez
Jul 22, 2020
5
I am very satisfied with the Staff and Service Department. They all have done a great job. The mechanics that have serviced my truck were very through. I am very particular with my Tundra Truck and I am always amazed how well the services was.
James V. Kimble
Jul 21, 2020
5
The entire process at Mountain States Toyota was very expedient and fair. They put forth a very good offer for the trade-in of my car and also the truck I was interested in. I went to several other dealerships in the area who would offer a good trade-in value or new car purchase, but not both. Would highly recommend Mountain States Toyota!
Jason
Jul 21, 2020
5
very satisfied with mountain state toyota my salesperson did very well in getting me the vehicle I wanted with no hassle if anything he was very patient because I'm a picky person. I definitely would recommend coming here
Amy
Jul 20, 2020
5
Very nice and polite people not pushy like some places.
Judy Albarado
Jul 16, 2020
5
We recently purchased a used vehicle from Mountain States Toyota and the whole experience was great. Easy to test drive, and the paperwork was quick and easy they did all the work for us!! Thorough cleaning of the vehicle plus they filled the tank for us without asking. Overall great car buying experience.
Ashley Bott
Jul 14, 2020
5
I got the car I always want it thanks to Nicolas that helped me a lot since I got there! Thank you so much Nicolas you were awesome!! He speaks Spanish too so is really helpful for latin people! Was my best day ever!
Romina Reali
Jul 12, 2020
5
it's a great place if you want to buy a car and not be pushed into it. it's your decision and our guy went to Colorado Springs to get the color m y husband wanted. The staff, service department are absolutely wonderful. we had a blown tire from a foreign object picked up on the road. They fixed it showed me what happened. Offered a complete free inspection filled up my fluids. only thing they did not do is the complete clean and sanitize inside the car as we planned. I didn't realize until I pulled away. The car was completed within a timely manner for not having an appointment and them being busy.in All in All I'm pleased and I will be going back to purchase my next vehicle.
Debbie Hiedeman
Jul 11, 2020
5
Wait is always too long. Never get away with just a oil change.
Betty Romero
Jul 11, 2020
5
Great experience buying my new Highlander 😀 Sheridan and Travis were so helpful Totally recommend Mountain States for your new Toyota purchase👍
Anne Swanson Chritz
Jul 11, 2020
5
New or pre-owned- I’ll continue to look here first. I was treated with as much time, respect, and attention when I was looking for the cheapest car on the lot, as I expected when I bought a new car from them in the past. The no-handling-fee and Sonic pricing were legit and took the gamesmanship out of financial negotiation process. Additionally, they offered up additional fair terms for a purchase before I had bring anything up- from the sales rep to the finance manager. When going to a dealer I know I’m there to spend some time- so I’m thankful for the level of service and detail; and most of all that I didn’t need to strap on my “fighting gloves”.
Nate
Jul 11, 2020
5
We had a great experience at Mountain States Toyota. Paul Axt was awesome to work with and went above and beyond to make our car buying experience amazing. Highly recommend this place and the people who work there!
Brittney Richmond Green
Jul 10, 2020
5
Very impressed with This Toyota dealership as they have the best customer service! They are always so friendly and helpful. I had to take my car in for a safety recall. Very smooth process to set up a time even during Covid. It was also very nice of them to check a few things for free on my car while there. Now I need to get some tires.
Kellicia
Jul 10, 2020
5
Paul Axt was SO Nice! He was not pushy and was very patient. I would definitely recommend him to my friends and family!! I was so lucky to have found a beautiful new car which I needed and wanted.
Linda Wanberg
Jul 9, 2020
5
I am very impressed with your dealership both buying and service. One thing that really irritates me is how I have to re-configure my dash board display after my Prius is serviced in your shop. Why can’t they just leave it alone and leave the displays the way I have them. I didn’t get a color print out of the multi function inspection, this time. I hope you will do it next time. I was thinking of looking at your new trucks. But that didn’t happen this time.
Jim Rudisill
Jul 9, 2020
5
Patrick was very helpful and helped get a new car! I recommend him and mountain states Toyota!
Brooke Cordova Jackson
Jul 8, 2020
5
Great service, nice facility, better prices. 5 star over all
Stan P
Jul 7, 2020
5
It is a great dealership, the employees are always very friendly and helpful. Never had any problems with this dealership. They always do a great job.
Katrinka Hildebrandt
Jul 7, 2020
5
I highly recommend this dealership. They always make you feel like you are the most important customer they?ve ever had.
James Harper
Jul 7, 2020
5
Everyone there was super nice!!! And they all were very efficient and fast. We came in from New Mexico to purchase our 4Runner that no one had in NM. They pulled it off the lot immediately and saved it for us. Great car buying experience.
Michael Rinaldi
Jul 6, 2020
5
They got my car in a timely matter after losing my appointment spot! They didn?t send me away or have an appointment weeks out! I took my car here to get warranty work and they had it done when they said they would! I was satisfied!! Expensive work but it?s to be expected from a dealership!!
Julie Martinez
Jul 4, 2020
5
Best Dealership to buy a car best prices all over Colorado with my budget I was able to get a semi used car no dealer handling fees ( Wow )Thanks to Joe Solis that was great help and very polite I'll definally recommend this place and shop here again.
Karla B Durom
Jul 3, 2020
5
Good service. Comfortable waiting room.
Andy Findley
Jul 2, 2020
5
Everyone, and I mean everyone, is extremely nice and very helpful. I've been going to Mountain States Toyota for 10 years now, have bought three vehicles from them, and have recommended them to friends and family (whom have also become repeat customers). I've been to a couple of other Toyota dealerships and Mountain States Toyota is BY FAR the best out there... and they are worth the drive if you live outside the Denver metro area.
Tina Wegmann
Jul 2, 2020
5
We worked with Chris Ellerbrock he was amazing he found us a vehicle that we absolutely love at a great price! He is awesome! I definitely recommend this place for your next car
Ashley Lanford
Jul 1, 2020
5
the service assistant did and excellent job explaining and accommodating me!
Sharlyn Huber
Jun 30, 2020
5
Service person was very helpful and thorough. I didn?t have an appointment and they worked on replacing my tire even though they were busy.
Madelyn Gehring
Jun 30, 2020
5
Timely repair in beautiful facility. All staff were friendly and helpful. Shuttle service a definite plus.
Jerome Korytkowski
Jun 30, 2020
5
Ryan Darrenberg is a very nice man, he is very helpful and has incredible knowledge Of the Toyota product 10/10
Quinlan Borders
Jun 29, 2020
5
I had a great experience while shopping for my brand new C HR 2020! The salesman was outstanding at explaining everything to me and went as far as to help me set up my phone to the car radio. My experience while working with everyone at Mountain States Toyota was awesome from start to finish, I would recommend them highly to everyone!!!
Cyndi Lovell
Jun 29, 2020
5
Such a pleasant car buying experience at Mountain State Toyota! Consider me a loyal customer. Shan Chewning assisted me with my new purchase and i would recommend him to anyone. Very patient, willing to answer any question i had or find out the answer if he wasn’t sure.
Tara
Jun 29, 2020
5
I was happy with the time it took to complete my purchase, and the salesman expanded all the features on my 2020 Rav 4
Joseph Egger
Jun 28, 2020
5
Sales consultant spent plenty of time answering my questions and explaining features and operation. Used Costco auto buying plan and negotiating was pretty simple. Feel I received a very fair deal.
Warren Gress
Jun 27, 2020
5
The staff is lovely, helpful, courteous. We appreciated the precautions taken during this time of the pandemic. We have bought all of our Toyota's here because they are so great
Dee Marcotte
Jun 26, 2020
5
Easy and painless no complaints love the new rav4 and they were very helpful and explained all the features of the vehicle.
Jason Richardson
Jun 25, 2020
5
MST is thousands of dollars less cost ,and with far less pressure. I had a very pleasant end of lease experience as well.
Doug Gibson
Jun 25, 2020
5
Great experience . Very friendly and efficient. All around great experience
Sean Henty
Jun 25, 2020
5
I always feel that they are looking out for my car and only recommending what really needs to be done--not anything extra
Martha Rhoades
Jun 24, 2020
5
Jimmy, the salesman we worked with, was very helpful and guided us through the whole process. He made my family and me feel welcomed and comfortable.
Oscar S.
Jun 24, 2020
5
This Was my 1st time buying a new car Peter was awesome to work with No pressure which I liked I would definitely recommend mountains States For buying a car
David meagher
Jun 24, 2020
5
I liked the service man Romny Ames he is very helpful. He explained things very well .
Joyce Wood Lebsock
Jun 23, 2020
5
I had A great experience. My salesman Nick was knowledgeable helpful and patient as I test drove several cars to find the perfect one. He stayed with me and answered all questions all the way through financing. I had questions a few days later and he was responsive. I lucked out!
TM Ohio
Jun 23, 2020
5
Great experience at the Denver mountain states TOYOTA
Gama
Jun 23, 2020
5
They’re very thorough, on time
Lisa Scott
Jun 22, 2020
5
Once I told them about my latex allergy they immediately wrote a note for my car not to be handled with latex gloves. I came in with a flat, they had the tire in stock and was able to fix it within 3 hours with no appointment.
Anjuli Hurt
Jun 22, 2020
5
Our advisor we're prompt and polite. A bit of wait time but otherwise everything is good.
True Her
Jun 22, 2020
5
Very friendly and personable service for my 35,000-mile service.
Lisa Jupille
Jun 22, 2020
5
the customer service that they provide. asking questions to understand what your vehicle needs. pleasant waiting area that offers coffee and water.
DeRie Hefter
Jun 21, 2020
5
We have bought two cars at Mountain States Toyota 2010 and 2020. Best service both times! Service department is top notch. Courteous, respectful and informative sales person. Highly recommend this dealership.
Terry Ely
Jun 20, 2020
5
Paul and Andy at Mountain States Toyota made the process of buying a new car easy. These two were very helpful and friendly and I would recommend anyone to go buy a car at Mountain States Toyota.
Emily Wiechman
Jun 20, 2020
5
I went to 3 Different dealers and I was very impressed with the customer service knowledge, kindness and professionalism of Alex Gómez. He had the patience to clarify all my doubts and helped me choose the correct car for me. Extremely prompt returning calls and messages. Plus I was so happy I got the a great discount for being a Costco membership . Highly recommend this dealership !
Monica Dellepiane
Jun 19, 2020
5
I went into Mountain states knowing what I wanted. And how much I should pay. Mike was great and I am completely satisfied with my new Rav 4
Kristina Newman
Jun 19, 2020
5
Got in quickly for new tires; great price compared to others.
Holly Murtaugh
Jun 19, 2020
5
I had my oil changed, tires rotated and 35 point inspection finished within 90 minutes.
Georgia Haile
Jun 19, 2020
5
Always a pleasure to bring my car to Mountain State Toyota for service. Everyone is so nice, and efficient.
Carol Hucker
Jun 19, 2020
5
Went in for a maintenance appointment, and Great service as always! Ty is extremely helpful and goes above and beyond every time I am scheduled to come in. Honest and hard working staff. Ive been coming here for over 3 years and have yet to experience a negative visit!
Alexandria Marie
Jun 18, 2020
5
Friendly services, easy and fast Can alwAys count on Mountain states Toyota
Margarita Newcomb
Jun 17, 2020
5
Always quick and painless. Service prices are not expensive. Service techs and specialist are top notch. Been a client with mountain states for around 7 years+
Kyle Randall
Jun 16, 2020
5
I had a great experience purchasing a vehicle from this dealership. The staff was very easy to work with and extremely organized. They made sure I got a great deal and was happy with all aspects of my vehicle before I left.
Taylor Townsend
Jun 15, 2020
5
I have taken my 98 4Runner to Mountain State for years and they have always done a great job at a price that's lower than any other. They do what you ask for and don't try to up-sell you like others. No pressure -- just great service. Thanks to Romny and the others is the Service Dept for keeping my off-road vehicle going strong at 200K+ miles...and 200K to go!
James Doanes
Jun 15, 2020
5
As always the service advisor was prompt and courteous. Service was completed on time and the truck was in great shape.
Kip Stastny
Jun 15, 2020
5
I had some free recall work done, but they also washed my car topped off all fluids, checked my tires, checked for upcoming repairs needed but did not pressure me into them today!!! It was amazing, and they got me out before of there even before they had estimated! I would definitely recommend Mountain States Toyota!
Mary Kerwin
Jun 14, 2020
5
They took care of more than I paid for. I went in for a service and I had a door problem, they quoted me a price for the service, and fixed the door at no additional cost.
Clint Morgan
Jun 14, 2020
5
Always helpful and super nice. Never had any issues here. Taking the precautions (at the time of this post) like everyone.
Greg Wohler
Jun 13, 2020
5
My service representative Scott did an outstanding job of making sure that all precautions were used because of the coronavirus. I appreciate the outstanding service and great customer service
Ken Herrera
Jun 12, 2020
5
Excellent customer service. Work done on time and at a reasonable cost.
Thomas Ries
Jun 12, 2020
5
AC was too high and had to go outside to warm up. Also missed having my popcorn, it was a long 3 hr wait!
Susan Carabajal
Jun 12, 2020
5
Smoothest car purchase ever! Our salesperson, Michael Ramstetter was very knowledgeable and attentive, but not pushy in any way. He was very personable and helped us find the perfect car for us in a reasonable amount of time. I will be heading back to this dealership in the future without hesitation!
Stephanie C
Jun 11, 2020
5
I had work done on my old '06 Prius and felt they did a thorough job and kept me informed along the way helping me make solid decisions based on the age and intended future sale of the car. I also bought my '20 Rav 4 Hybrid through them. That was slowed both by covid and some apparent miscommunication which was frustrating, but when the time came to pick it up they were again easy to work with and no-nonsense. The vehicle was in excellent condition and the staff were very open to questions and offered assistance every step of the way. I was in and out in just a couple hours.
Jessie Krebs
Jun 10, 2020
5
I had made an appointment and arrived at the specified time. Everything went very well and my service was performed and completed before the estimated time. Job well done.
Jimmie Vrazsity
Jun 10, 2020
5
Very pleasant experience and easy to work with
Robert Beadles
Jun 9, 2020
5
We worked with Nick, Joe and Paul. They made the experience in buying our new vehicle actually enjoyable. They were very personable and appreciated their no haggling approach. It was very nice to walk onto a dealer lot and not feel like you are being attacked by a flock of vultures. They just took care of what we needed without the pressure. We were very pleased with how they do business.
Joni Campbell-Fanselow
Jun 8, 2020
5
Great associates, will be returning for all my vehicle maintenance services
Cory Kendrix
Jun 8, 2020
5
Once again, a great experience having my car serviced at Mountain States! Promptly greeted by customer service upon check in, professional and friendly interactions, competent and reliable service, etc. Five stars!
Jennifer Shane Moracco DeCicco
Jun 5, 2020
5
Everyone was very nice, professional and took care of us
Richard Wallace
Jun 3, 2020
5
I saw what I wanted online, was politely contacted and when I got there, the sales man, Nick was extremely professional and did not try to upsell me to something I didn't want that wasn't in my budget. I never felt pressured to buy anything I did not need nor want when it came to warranties or extras. I was never pressured into using their lending program as they respected the fact I already had secured financing through my own bank. Even now when I need to fetch a newly made spare key but can't due to current events, they are patient and are working with me till things calm down. I would buy from here again, that is if it wasn't for the fact you can't kill a Toyota.
Sara
Jun 1, 2020
5
Great price, great people and a great new vehicle.
Richard Lorenz
May 31, 2020
5
I bought a new Tacoma. Very friendly and educated staff. No pressure. No hype. Had a great time. Made some new friends. Good coffee. I talked to Quin about driving my new truck to the trailhead to go backpacking in three weeks. A few days later I received a gift package of five assorted bags of trail mix! Cool.😊
Michael Gale
May 30, 2020
5
Highly recommend them I was Very impressed with the staff here, knowledgeable, friendly. Especially our salesman Gonzalo you went Above and beyond. He was patient he helped us get the best deals And showed us payment options he even helped us add insurance to our already existing plan. Got an amazing deal super happy definitely recommend them. Besides Toyota?s are super dependable
Jesse Geis
May 29, 2020
5
Bobbi was very helpful! I only had to wait maybe an hour for the work to be done and every employee I came across was very courteous and helpful!
Jessica Meadows
May 28, 2020
5
The team was responsive and completed the work on time.
Shelley Atkins
May 28, 2020
5
I have gotten service for my vehicles at this facility for over 10 years and Jeff Jekins and his service department have always been fair, courteous, simply outstanding.
Robert Parker
May 28, 2020
5
It was great buying experience would recommend to friends.
Nathaniel Higgins
May 28, 2020
5
Customer service is trash there was very few sales people who put the customers as priority. I will always stand behind Toyota vehicles but service became horrible. Disappointed with sales department.
Charlene Nyki Mestas
May 25, 2020
5
Just purchased a vehicle from Mtn. States. Would recommend this dealership. Sales person really wanted to help me find the right vehicle, understood my time and financial needs and helped make the entire process easy. Finance person did a great job. How often can one say that. Got a great car for a great price. Thanks Steve.
Sandra Adamson Easter
May 24, 2020
5
Bought a 2017 Rav4. Process was smooth, Jimmy was very knowledgeable.
Charles Brown
May 24, 2020
5
Excellent Car. Good customer service. Good professionalism from all staff.
Getsemani Rios Venegas
May 22, 2020
5
Just bought a used Toyota today. We were helped by Dan Healy. My husband has extreme anxiety issues, and really wanted to wait outside. Dan put us at extreme ease, and hubby sat through the whole process without any discomfort. Oh, and this car is awesome too! Rides smooth and an awesome price. Second Toyota bought from you guys. Pleased with that purchase 14 years later. Thanks Dan!
Veca Hilgeman
May 21, 2020
5
Bobbie is always helpful. She gets our vehicle serviced when needed. She always has a smile.
Joseph Suppes
May 16, 2020
5
They are amazing! Did SUCH a great job and it used all the required precautions needed now. They really took the time to think of every detail in order to make getting your car services safe and easy! THANK YOU!
Melissa Westerman
May 15, 2020
5
Always friendly and helpful
Katee Goldman Webb
May 14, 2020
5
Customer service was great, everything was checked that I requested. Service was to take 90 minutes, and 80K mike check, oil change, and brakes checked in time quoted.
Elissa Mogab
May 14, 2020
5
Great car, great help from Julian and Nic. Pleased with how I was treated in purchasing a new Highlander!!
Nancy Stephens
May 11, 2020
5
This is our third purchase with Mountain States Toyota.
Dorothy Najera
May 10, 2020
5
I was pleasantly surprised to get the level of service I was. It was a truly personal experience. For my first dealership experience, it was extremely professional. Would highly recommend.
Cameron Kleen
May 10, 2020
5
Andre in service was great! gray service everytime I come in.
LeaPeia Nedell
May 1, 2020
5
Great purchase experience, just had my service done. Thanks Todd!
Robert Zerbe
Apr 30, 2020
5
Nick Fuentes and the team went above and beyond to answer all of my questions and to ensure that I had the right financing options for my vehicle. They were great and we’ll definitely be coming back!
Josh
Apr 28, 2020
5
Both the purchase process and my first service experience were especially pleasant and helpful.
Annemarie Glenn
Apr 27, 2020
5
This was as always the best car buying experience. Mountains States is awesome and even during the pandemic they hooked me up with exactly what I needed!
Breyanna De Marco
Apr 26, 2020
5
Very pleased with pricing, trade-in value, ease of financing as well as the professionalism of our salesman, Jack, & Andy who completed the financing & warranties. We never felt pressured & Jack & Andy both were not only very personable & easygoing, but very thorough & good follow thru. I had done a lot of research online before we went to test drive, & had an appointment at another dealership, but due the year of the model, price that couldn't be beat, amazing trade-in value & the great staff - this was our 1 stop! I will highly recommend Mt. States Toyota to my family, friends & my customers as well. It was a good experience (& lets face it, buying a car is stressful) & we will return to Mt. States when we are ready to purchase another vehicle.
Gl Burt
Apr 25, 2020
5
Excellent customer service. Appreciate the care they took in scheduling especially in these....different times. And thank you Reid for the text updates.
Deborah Sardina Hammond
Apr 24, 2020
5
They did a great job of communicating to me the new COVID process while they are working on my car, while I am waiting, and when I get my car back. It was streamline and comforting too. I appreciate all their hard work during this challenging time for us all.
Barbara Bentley
Apr 24, 2020
5
The service department always take great care of my truck. I have worked with a few service advisors there and all have been good but Andre Sabel has always gone above and beyond to help with any issues I’ve had. Thank you Andre!
Curt Blois
Apr 23, 2020
5
We drove from Grand Junction to buy our Camry and it was worth it! Steve was very helpful and we found a great used car. This was a super experience for us.
Chris Pottorff Bosch
Apr 23, 2020
5
This was my first buying experience and Dan Healy was extremely helpful during the whole process. I also had Robert Grzeca who helped me to get a better interest rate and a warranty on my new truck with a competing financial institution. I would highly recommend!
Moriah Brown-Caylor
Apr 23, 2020
5
I was able to order a Tacoma from this dealership.
Joseph Crays
Apr 23, 2020
5
Everyone was courteous and respectful. Outlined what was going to take place in detail. Gave me all of my options
Gwenn Repola
Apr 23, 2020
5
Fernando Acosta went above and beyond service. he is personable and very competent.
Eric Andre
Apr 23, 2020
5
They are very friendly and they make it convenient for appointments
Lori Ballard Kline
Apr 21, 2020
5
Excellent Customer Service, Solid Value and repair warranty. I felt well taken care of and, enjoyed the experience of doing business with Robert Flageolle who was very informative and gave great detailed understandable explanations about whatever repairs or services my car required.
Hiep Nguyen
Apr 21, 2020
5
Great experience - everyone at the dealership was helpful. They did what they said they would do, on both price and service.
Greg Feasel
Apr 21, 2020
5
Came in to look at a truck we saw online. The sales guy Jim did an excellent job in helping us purchase the 2018 Tundra. I was very happy with the whole process at Mountain States. I would recommend anyone to stop in to Mountain States if you are searching for a vehicle.
Neil Evans
Apr 20, 2020
5
Great service very nice staff. Knowledgeable answered all our questions. Respectful of covid-19 distancing guidelines.
Mark Kreger
Apr 20, 2020
5
Experienced a long wait time but they acted accordingly
Kristin Youngworth
Apr 20, 2020
5
I had an excellent experience with Mountain States Toyota. They were very friendly, responsive, punctual, efficient, and knowledgeable.
Susan Fishman
Apr 19, 2020
5
Great service experience. Really fast service. Had my air bags replaced. Oil change. And some other stuff done
Charles Mclean
Apr 18, 2020
5
Excellent customer service. Best dealership in Denver area.
Sam Valenzuela
Apr 17, 2020
5
Commuication on repairs is good. Wait is comfortable in waiting area. This Hybrids entertainment center is worse than previous Rav4s. It?s very cumbersome. I liked Previous models entertainment centers better
Ronald Till
Apr 17, 2020
5
I?m confident and comfortable taking my car for service at this dealership. They do quality work in a timely manner.
Michael Gilles
Apr 17, 2020
5
My recall was done quickly and everyone is so friendly!
Leah Stoffel
Apr 17, 2020
5
My service manager, Gabriel O'Brien, was fantastic!! He got me right in and I was on my way home in 1/2 the time he said it might be!! The service was excellent and I was happy to see that the waiting room was spotless and set up for proper social distancing!! GREAT JOB!!
Leah C Suchey
Apr 17, 2020
5
Made an appointment about a week prior online. Drove up, they opened the gate, took my information, and then I watched TV in their nicely appointed waiting room for an hour. Simple.
Andrew
Apr 17, 2020
5
Great deal and a great experience 👍 My partner and I both purchased our vehicles through Juan. He accommodated our sales experience and did a wonderful job. We love our new cars.
Alexa Rosalia
Apr 16, 2020
5
I brought my new Tacoma in to have the running boards installed. Typically they were on time, got the work done at promised time, washed the truck. what's not to like. I am a repeat customer. I, had all of my service done here and will continue to do so. They a fine folks!
Rudolph Swartz
Apr 15, 2020
5
Thank you! Service was quick, pleasant, professional.
Roxanna Mcneil
Apr 15, 2020
5
Service at Mountain States Toyota is always above and beyond. I'm very grateful!
Susie Howe
Apr 14, 2020
5
Scheduled visit due to a safety recall notice. Both parts were changed and additional work was completed based on the inspection done on site.
William Todd
Apr 13, 2020
5
Fernando, Bobbi and the team did a great job. As usual everything was organized. Thank you.
Ronald Carrick Jr
Apr 13, 2020
5
The dealership personal are always friendly and very helpful! The service work is always done before the allotted time.
Michael Brenneise
Apr 13, 2020
5
Keep this xxxx up. Always friendly, clean and well priced. Well done on the COVID 19 distancing, thanks for the sanitizing the inside of the truck.
Brandon Halvorson
Apr 13, 2020
5
Mountain States is a well-oiled machine. I don’t trust anyone else with my Toyota!
Michael A. Thomas
Apr 12, 2020
5
I tell everyone I know that is looking to buy a car to go to Mountain States Toyota and ask for David or Jesse. It will be like no other car buying experience you have ever had. Then when you take it in for service the staff is great and really care about you and your car. I will buy all my cars at Mountain State.
Laura Oliver
Apr 12, 2020
5
They did a really great job, locating a vehicle at another dealership that was what I was looking for.
Doug Hasler
Apr 12, 2020
5
I have been taking my cars to Mountain States for 15 years. They are fast, competent, and professional. I wouldn?t take my car anywhere else.
Michael Thomas
Apr 12, 2020
5
They always take care of my toyota and me when I go in. They treat everyone with the best respect. Great prices and services.
Michael Martinez
Apr 11, 2020
5
Joey Ramirez was extremely personable and helped us find a great deal on a great vehicle. He was very knowledgeable and was very patient with us, answered all our questions making us feel at ease. Lana Belcher was just as helpful in finance. Great doing business with Mountain States Toyota
Landon West
Apr 10, 2020
5
Honest, competent, reliable.
Joy Leaneagh
Apr 10, 2020
5
friendly and quality service
Mike Letofsky
Apr 9, 2020
5
Everything went well on my 120,000 mile check up. it was done in a timely manner.
Sherwin Go
Apr 9, 2020
5
Bobbie was pleasant to work with and did an excellent job
Edwin League
Apr 9, 2020
5
Steve took good care of us! I love my new car & Steve made the car buying experience quick and easy! I’d definitely recommend MST to anyone and everyone!
Alyssah Wymer
Apr 8, 2020
5
The place is always spotless. Everyone is kind and courteous. The Service Department does excellent work. We couldn?t be happier.
Richard Richey
Apr 8, 2020
5
Always fast, thorough and friendly service. Explains all inspection and repair services with accurate up-front price estimates.
Rae
Apr 8, 2020
5
Excellent Service! Clean safe facilities. Reasonably priced.
Kendra Tempest
Apr 8, 2020
5
Such a great experience all around! Eric, Carl and Jesse were great and made this a smooth buy.. thanks guys!
Heather Bly
Apr 7, 2020
5
Thank you Romney Ames, see you in a couple months for oil change
Jose Rodriguez
Apr 7, 2020
5
Great customer service!!!
Ingrid Marin
Apr 6, 2020
5
Have bought several cars from Mountain States Toyota. Thank you to Matt W. for all his help. Very pleasant experience. Love my new 4Runner!!
Amber Chapin
Apr 6, 2020
5
Nick the salesman was knowledgeable,patient easy to talk to down to earth and seemed to care more about what we wanted instead of what he was going to get out of the deal . Great job to nick and nick alone
Valerie Torres
Apr 6, 2020
5
With all the danger in life right now, Mountain Toyota still treats you with respect...Thanks Scott
Mark Dhainin
Apr 6, 2020
5
took great care of my car, had a pre-trip inspection done and they were able to update a recall issue on my Toyota. Great service in this time of need, thank you.
Daniel Stack
Apr 6, 2020
5
A genuine no pressure deal with great people assisting us in making a decision, rather than being worried about making a sale. I will go there in the future!
Cassandra Buzard
Apr 6, 2020
5
Great customer service and they did a great job on my car - 10/10
Caroline Jones
Apr 6, 2020
5
Easy to schedule service and staff very nice, and helpful
Brandi Richards
Apr 6, 2020
5
I am a repeat customer as well as my family. Mountain States Toyota has always taken good care of us.
Amber Chapin
Apr 6, 2020
5
They are awesome helpful took very well of my car to repairs for what it needs.
Stevie Pandey
Apr 4, 2020
5
The whole Process with Mountain States Toyota was professional. I had no problems getting assistance, having my questions answered and requests completed. Every communication was quick and to the point. I would purchase from Mountain States Toyota again and I would recommend them.
Leti Calderon
Apr 4, 2020
5
Bobbi was super friendly and knowledgeable !! She was very attentive to all our needs! No pressure either!
Lenny Coffey
Apr 4, 2020
5
Love this place always the best customer sevice. At a great price
Kristina Coveny
Apr 4, 2020
5
Great customer service! Everyone was practicing social distancing. I am so impressed every time I'm at this dealership.
Judith Cook
Apr 3, 2020
5
excellent service friendly people and set up to prevent contamination.
Helmut Koeckert
Apr 3, 2020
5
Patrick did an excellent job of showing up on time, having all the necessary paperwork, letting us look the vehicle over, and following all protocols to keep everybody safe. Nice job.
Brian Knox
Apr 2, 2020
5
Found a car through Car gurus, called the dealer and set up a time to visit them and see the car. During the first call I was talked to Travis and he told the pros and cons about the car in question (no one else does that) I did a pre-qualification over the internet and showed up at the time set. My sales person was Ryan B, he provided the necessary information for me to make a solid decision. He treated me and my family with respect and had a lot of consideration despite the current pandemic. The finance representative was just as helpful. I will definitely come back and will tell my friends and Family.
Hector Rey Olmos
Apr 1, 2020
5
good customer service, kindness.
Frank Powell
Apr 1, 2020
5
Nice are to wait while service is being done. Water and popcorn.
Diana Egan
Apr 1, 2020
5
Patrick was very busy but made time for me to get into my beautiful new Tundra.
Christina Meininger
Apr 1, 2020
5
Nick did an excellent job in guiding me through the new car buying experience. Other staff were kind and accommodating. I would highly recommend Mountain States Toyota.
Ann Krajewski
Apr 1, 2020
5
Our entire purchase experience at Mountain States Toyota was a great! Travis Mitts provided outstanding online and telephone correspondence. He provided us with all the information we needed to close the deal. Nick Kramer is also an outstanding salesman. He was extremely thorough in explaining everything there was to know about our new vehicle, even setting up our phone apps to the vehicle. He was very patient with us ? old folks?. Finally, Paul Floistad, the Finance Manager, went the extra distance to finalize a payment and interest rate that was comfortable for us. What a great team! Thank you!
Roger and Donna Williams
Mar 31, 2020
5
Came in for appointment for oil change. Vehicle was returned very clean but slightly late. I trust Toyota dealerships.
Bruce Houtchens
Mar 31, 2020
5
Great service ! Very professional. Excellent mechanic .
Clifford Levy
Mar 30, 2020
5
My sales associate, Joey Ramirez, was friendly and educational. He took the time to answer all my questions. He helped me get a good deal and exactly what a wanted without anything I didn?t want. Thank you!
Suzanne Birdsong
Mar 30, 2020
5
Mountain States takes great care of our car. The mechanic was excellent. Very happy with our service experience !
Clifford Levy
Mar 30, 2020
5
I decided to purchase my 2019 Toyota 4Runer from Mountain States because their price was the best I could find in/around Denver. From there, the buying process was simple with Tou Lee explaining everything in detail including the ins and outs of the 4Runner. The vehicle just passed 5,000 miles and I wanted to change the oil so i used Mountain States and again, the process was simple - from scheduling my appointment through picking the vehicle up. I've recommended Mountain States to several people I work with and will continue to recommend them - its a no brain'er.
Jennifer K.
Mar 29, 2020
5
Very good service from Steve Soeun.
Chanty Soeurng
Mar 28, 2020
5
Mountain States Toyota made my RAV4 purchase so very easy. Would totally recommend them to all of you for all your needs. Thank you 😊 Joe S., Travis M., and Jesse, I am so very happy with my RAV4 !!!
Angelina Casillo Pascuzzo
Mar 28, 2020
5
Very organized, professional and capable dealership.
Russell Doran
Mar 28, 2020
5
The service was awesome. They looked at my car when I thought something was wrong with it. Luckily it turned out to be nothing.
Heather Carleton
Mar 28, 2020
5
Every time I go to Mountain States Toyota, they are kind and helful.
Melissa Swapp
Mar 27, 2020
5
I had a great experience there. Steve did a great job and taking care of us. Highly recommend the store.
Vi Sady
Mar 26, 2020
5
Ever since the first time I tried Mountain States Toyota...it has been a no-brainer that I will continue to go back. They have done an exceptional job every single time.
Jolene Odell Pike
Mar 26, 2020
5
They make car buying easy and straight forward. There’s no haggling over prices and they’re inline with blue book values for your trade in. It’s the only dealership our family chooses to do business with for our car needs.
Jennifer Goslau
Mar 26, 2020
5
I’ve bought 2 Tundras from Mountain States Toyota and have always taken it there for service. Very friendly people and very professional. Will only get service done from them.
Jack Wilt
Mar 26, 2020
5
They Greet you, Help you, and Thank you!
Chris Raso
Mar 26, 2020
5
Our sales person was excellent, very helpful even after the sale was complete !!!
Peter Strohecker
Mar 26, 2020
5
Had the twelve volt battery tested and it was found to be in good shape. The dealership is wonderfully clean and the employees are always helpful and courteous. My experience has always been hassle-free.
Melville Welt
Mar 26, 2020
5
quality service with friendly customer service assistance
Derrick Chacon
Mar 25, 2020
5
Randy Hendricks was a great help in getting me into a new Sequoia, very experienced and knowledgeable. I look forward to working with him, Paul and the dealership in the future!
Max F
Mar 25, 2020
5
Larry Hall was awesome! He helped me find the right car for my budget and lifestyle. Got a Corolla and I love it. No pressure experience.
Katy
Mar 23, 2020
5
very easy to access all staff member are very polite and helpful
Dharm Bhatt
Mar 20, 2020
5
Organized respectful of customer
Randy Andersen
Mar 19, 2020
5
I just bought a new Rav 4 Hybrid. Patrick was a great salesperson. I feel I was not pushed and that I received good information and assistance. I also think I got the best price possible.
Jane McAtee
Mar 17, 2020
5
Drove up to Toyota. Steve had just pulled up to work and helped us right away. He got us into a Toyota Tacoma. He was very helpful and such a great guy to work with. Thank you Steve!
AJ Thompson
Mar 14, 2020
5
Loved this place. Excellent service and very professional! Well organized and very busy. Love my Toyota Sienna can! John L .
John W Lytle
Mar 13, 2020
5
Fantastic service, very focused on the customer experience.
Dave James
Mar 13, 2020
5
I have bought cars here and after researching, their prices are fair. I continue to use their service department.
JoEllen Winther
Mar 13, 2020
5
Mountain States Toyota was a great car buying experience. Nick Fuentes was an excellent salesman and helped me out with everything I needed, and got me into a great car.
Anthony Abeyta
Mar 11, 2020
5
Tim and Joey were amazing. I had my sights set on a particular vehicle with certain options. Mountain States didn't have what I wanted in stock, but found the vehicle I wanted locally. Staff worked with the dealer that had it and delivered it to me that evening. Great customer service!
Diane Cummings
Mar 8, 2020
5
Absolutely love their amazing customer service! They make it very comfortable in their waiting area. My vehicle was due for maintenance and I was pleasantly surprised with how quickly my vehicle was ready.
Stephanie Long
Mar 6, 2020
5
They have great customer service I was very happy with what they did in the wrangler
Joe Romero
Mar 6, 2020
5
I had a great experience here! I worked with Matt west and he made me feel so comfortable. Usually car shopping is stressful but not with him. Thanks Matt!
Katie Tucker
Mar 4, 2020
5
I came in as a First Time Buyer. The deale is very friendly, helpful, passionate, and knowledgeable about getting my first affordable car! The dealer made share I can get what I need and leaving the dealership happy. The communication was timely mannered and nice. I feel like the dealer will reply to your phone call and text right away anytime. I'm thankful got this dealer's service.
Judy Tran
Mar 4, 2020
5
Very nice dealership. The employees were very friendly. Would recommend anyone looking for a Toyota to shop there. The sales person and the manager took a lot of time to work with us.
Adrian Vigil
Mar 3, 2020
5
I just leased my second 4Runner from Mountain States Toyota and I must say the second time around was just as seamless of a purchasing experience if not more than the first time. I had the fortunate experience to work with Quin Borders. Quin is a true Toyota family member. He is passionate and truly believes in the Toyota name. Quin is professional, charismatic, knowledgeable and down to earth. He will make the car shopping experience simple and fun. Thank you Quin!!! See you in 3 years! Cheers
Lisa Spellberg
Mar 1, 2020
5
I absolutely LOVE Mountain States Toyota!! I purchased my last 2 cars there and would highly recommend them to anyone. Their sales team (especially Matt!) is top notch! No pressure, super laid back and very accommodating. What started off as a "I'm just curious to look" turned into a deal that I simply couldn't pass up!
Dawn Orwick
Feb 26, 2020
5
So I brought my Frs here because of an issue with the valve spring recall and engines blowing up, Robert and Jeff both worked with me and dealing with Toyota corporate to come up with a solution to get it fixed, long story short they did everything that needed to be done allowed me to be involved in the whole process and my car has a new engine 100% covered. The new engine is running great I would have to say Toyota itself has some issues with these cars they need to fix but as far as the dealership I give them 10/10 for getting it done. Would recommend buying a car or getting your car worked on here.
Cory Von
Feb 26, 2020
5
Steve Soeun provided excellent customer service. It was a pleasure working with him.
Tola Jonathan Meak
Feb 25, 2020
5
Myriah and Bob made my Tacoma purchase go smooth and easy. The pricing beat everyone else in town and they don't charge any dealer fees either which is a bonus. They did a fantastic job all around without high pressure or unwanted add ons. In and out in 2 hours or less. 5 Stars.
Brock Burnell
Feb 24, 2020
5
Anthony Delgado was the salesman who helped me. He gave outstanding customer service. Got me the car I wanted for the payment I wanted. Second car I've bought there and I've never been disappointed. I'll recomend friends and family to Toyota anytime and tell them to ask for Anthony. The whole process I was very happy with from beginning to end.
David Mata
Feb 23, 2020
5
Our car buying experience was one of the best in all our years of purchasing a vehicle. Jake Baadte was very informative and professional throughout the sale. The highlight was having our Golden Retriever by our side and salesmen providing treats during the entire process! Jake also followed up and was helpful in setting up some additional service we needed on our new vehicle.
Wayne McHatton
Feb 20, 2020
5
Carl was very helpful and patient while I figured out what kind of car I wanted. He suggested the hybrid and I loved all the features. He found me the color I wanted and I couldn’t be happier with my new car.
Makenzie
Feb 20, 2020
5
First time purchasing a Toyota and because of Chris Ellerbrock and his professionalism, patience and knowledge I drove away with a new Tundra. I had went to another Toyota dealership and that salesperson didn’t even tell me his name, ask for mine or start off with a handshake. Thanks Chris for all of your time and effort and will definitely be back to get another vehicle from you in the future.
Ira Warlick
Feb 19, 2020
5
Joey Ramirez sold a new Tundra to myself and my husband yesterday (which was his day off) we didn’t want to wait another day, needless to say he went above and beyond all expectations of a salesman! I couldn’t be happier with his knowledge and professionalism! Thank you for having such amazing staff!!!!!
Heather Hernandez
Feb 19, 2020
5
Joey Ramirez. Treated us amazing
Joshua Hernandez
Feb 18, 2020
5
My initial contact was with Christina Tapia as I inquired online. She was understanding of what I was needing as a buyer, knowledgeable, and very quick to respond to my numerous emails. She made me feel very comfortable and well informed as I went through the purchasing process by sending me cost breakdowns and distinct differences between Highlander trims. I later stopped to test drive the car of interest, which is where Dan Healy took over. He meticulously went through the details of the car and once we decided that this was the car we wanted, he made the process very streamlined. We initially had our two kids with us so needed to return to the dealership the following day to finish since they were running amuck :). The rest of the staff was awesome in keeping our 1 and 3 year olds occupied with xxxxxxxx and even brought them balloons. Despite the following day being Dan’s day off, he came in to finish our deal; something we found admirable. Going through Finance, Ryan was super helpful and broke down all of our options so we could make sense before adding extended warranties, etc. Our entire experience was exceptional and we highly recommend going with Mountain States for your next vehicle.
BBatson
Feb 18, 2020
5
Friendly service staff who is efficient and knowledge about Toyota service.
Ken Kirtley
Feb 17, 2020
5
Great experience buying from Mountain States . Nick is awesome!
Bree Fuchs
Feb 17, 2020
5
Special thanks to Larry Hall, Sales and Jesse Reska, Finance Manager, for their excellent customer service. I highly recommend everyone work with them. Larry went above and beyond the call of duty to walk the lot (on a cold and snowy day) to locate the vehicle we wanted with specific features. Larry's a very thoughtful and considerate person - he truly cares about his customers. By far, my best car purchasing experience.
Rita L
Feb 17, 2020
5
The Toyota product speaks for itself but Mtn. States takes car buying to the next level. They have an outstanding sales team. They answered all my question answered quickly and professionally. No games.
Geoffrey Bruner
Feb 17, 2020
5
I had one of the best experiences buying a car! From the initial conversation with Tim , to Andrus and Lana. Super helpful , made car buying a pleasure! Thank you!!!
Renee Flaig-Rupple
Feb 13, 2020
5
I had an efficient, hassle-free, and all-around high-quality experience purchasing a new vehicle from Mountain States Toyota. Coming from out of state, we handled the negotiation from afar, and the team communicated clearly and efficiently. Throughout the transaction the MST personnel were courteous, honest, and knowledgable.
dentalflosstycoon
Feb 12, 2020
5
Thank you Paul Axt,Matt West,(sales) and Jason Barts (sales manager) Had tried to order a TRD off road Tacoma, but Toyota wasn’t building the packages that I wanted at the time So with their teamwork they found the second best to what I wanted ( a TRD off road premium package) and helped make it work 5 stars ⭐️ Thanks guys appreciate your hard work 👍😁
Joe Russo
Feb 6, 2020
5
I've always been satisfied with service at Mountain States. Staff and facilities are great.
Vicki Esposito
Feb 4, 2020
5
Peter listened to everything that was important in a car for me and came up with the perfect package.
Debra Kelly
Feb 2, 2020
5
Great experience purchasing a vehicle, well our last 3 actually. Everyone is very friendly, and informative.
Rhonda Skallan
Feb 1, 2020
5
I bought a new toyota Highlander 2020. Very pleasant experience. No presure. The staff is very helpful.
Mikhail
Jan 29, 2020
5
We have purchased our last couple of vehicles from here and have had great experiences both with the sales and service processes. Everyone is always very friendly and accommodating.
Sam Masiello
Jan 28, 2020
5
I’ve been going here to purchase my vehicles as well as for service since about 1994. I trust them and wouldn’t go anywhere else. Romny Ames is my go to person and I trust him implicitly.
Susan Townsend
Jan 27, 2020
5
My brother and I went in over the weekend to look at and purchase a new car. He was a first time car buyer and Chris Ellerbrock in sales was very knowledgeable about the vehicle we wanted and told us all the ins and outs of all the features and answered every question we had about the car. He made the process easy and enjoyable for my brother. I will definitely be coming in to work with Chris again if me or anyone I know is looking to buy a car.
Jason Miller
Jan 27, 2020
5
Romney is an exceptional employee and provided me with incredible service. Living 3 hrs away, I was in a jam to get my truck serviced and he made time to accommodate my needs. I will return to this dealership for all repairs and new purchases. Thank you!
Pamela Rathke
Jan 25, 2020
5
Andre did a great job for me and I appreciated the update of my GPS.
Pat Barz
Jan 23, 2020
5
Paul Axt has been assisting us in purchasing a new car. We’ve done extensive research to this point and he’s done nothing but add to our experience, guide us in a direction we’re most comfortable with, provide honest feedback, and make us feel secure in this investment. I plan to continue shopping here and would recommend anyone to stop by for their next purchase! Thank you, Paul!
Devon Roper
Jan 23, 2020
5
Just Leases a new 2020 car from MST. Dylan took great care of me. Thank you guys. I always have a great experience.
Christopher Conway
Jan 22, 2020
5
Joe Salis was great! He had a vehicle waiting for us when we got there. It was exactly what we wanted so we bought it. Joe made the whole experience worth the trip to Mountain States Toyota.
John Trammell
Jan 22, 2020
5
Great experience with amazing customer service. Walked I. Looking for some cars new or used found the perfect vehicle and they made it work with our budget.
Joshua Aupperlee
Jan 21, 2020
5
This was first new vehicle purchase in over a decade. Dan Healy was extremely knowledgeable and helped me figure out exactly what I wanted. Once we decided on a truck, I put down a deposit and waited for it to arrive. Dan updated me weekly with the status via email. When the truck arrived Dan let me know it was there, when I arrived to the dealership it was all ready to go. A truly pain free experience. No dealer handling fees was a plus, no typical dealership games. Thanks, Mountain States Toyota and Dan Healy.
Trevor Redding
Jan 19, 2020
5
Awesome dealer. Christian helped me find a new Camry, and he was the best. He found me the best deal possible, and really worked with me to make sure that I could get a new car while staying within my budget. Great job!
Jayden
Jan 19, 2020
5
Doan was hands down the best car salesman ever! He made my experience wonderful. He was not pushy, he was very knowledgeable and honest. I would recommend anyone getting a new Toyota to not only go to this location but to see Doan! Thank you for helping me! I’m so excited to ride around in my new car!! I love it!
Andrea Sullivan
Jan 19, 2020
5
Very happy with my 2020 Toyota Tacoma
Eric Bensman
Jan 17, 2020
5
Very happy with my experience buying my 2020 Toyota Tacoma
Eric Bensman
Jan 17, 2020
5
Went to buy a new car and saw Joe Solis and he made it nothing but easy for me to buy the car that I wanted at the price I wanted. Excellent help and made the process easy.
Jamir
Jan 16, 2020
5
We recently had one of our vehicles serviced here and when we returned to pick up we also walked away with a second vehicle. We have always been pleased with MST-sales and service. Thank you Jim Gallegos for your help in making the process smooth and easy.
Ashley5
Jan 16, 2020
5
Chill sales guy, full disclosure (car fax reports, their pre-sale service), and a Bevy! of cars to choose from in my price range. Would def buy again from Mtn States.
Julie Hart
Jan 15, 2020
5
We are so happy with our beautiful new Toyota Tacoma from Mountain States that Matt West help us with. He’s a great salesperson. We bought our sons used car from him also last August and that’s why I called him when we wanted to buy our Tacoma. It was definitely the best experience we’ve ever had with buying a car. I’m now considering getting a RAV4 from them in a few months. I will be requesting Matt West again.
Janice Plume Harper
Jan 15, 2020
5
Almost completely painless! From meeting Doan Vu and rest driving 2 vehicles, to calling him a week later with another used suv in sight, the experience was very nice!
KHailey
Jan 13, 2020
5
Had a great experience when I bought my truck in 2015. They have always done the service work on the vehicle. I have been very satisfied.
Dena Brown
Jan 10, 2020
5
Randy H. helped us get an Escalade on a Saturday. It was a very pleasant, efficient experience.
Robert Blanco
Jan 5, 2020
5
Nick Fuentes is the best sales Man, very honest and he knows what he is doing. made buying so easy and simple.
Lawrence Frimpong
Jan 2, 2020
5
Larry Hall at Mountain States Toyota is great to work with. We just bought our third Toyota with him and as usual, it was quick (as quick as any car deal can be) and easy. He answered all our questions and made sure we knew what we were buying, sure it would fit our lifestyle, and how it worked. Lana handled the financing and we had a good laugh. I highly recommend them both.
Debra Knight
Dec 30, 2019
5
Just made my second purchase from them, could not be happier!! Easiest purchase of a vehicle I've ever had, both times. Worked with Paul this time and he was great!
Judi Campos Barr
Dec 29, 2019
5
Great job with service. Fully informed of what was wrong and costs. Also complete evaluation.
Shawna Lea Karl
Dec 27, 2019
5
Had a amazing experience with Chris. Very informative and took time with me.
Michael Toasty
Dec 26, 2019
5
Found a Camry here online. I looked for awhile and they had the best price by far according to Carfax. Joey Ramirez was my sales person there and he was great. He explained what a certified used car was and that sealed the deal for me. He called me the next day and told me he had some ggod and bad news for me. The car wouldn't be ready the next day but the good news is that they had to wait to get the new tires to put on my car! Wow really happy thanks agin Joey
Scott Kakos
Dec 23, 2019
5
My service was so quick and easy. Plus, I got some tips for my trip to Steamboat the next morning :)
Sadi Smith
Dec 19, 2019
5
Excellent service on our vehicle
Sharon Eshima
Dec 18, 2019
5
Mountain States Toyota did a great job. I worked with Jason B, Jake M, and Paul (The Finance Guy) and got the truck I wanted at a great price. I had a bad experience with another dealer I did business with for many years, but these guys made me feel confident that I found a trustworthy company.
Jim Hayden
Dec 16, 2019
5
Fast, efficient, friendly...only do work that is REQUIRED!! Highly recommend!! added little value are free breakfast burritos on wednesdays!!
Steve Hick Hollis
Dec 15, 2019
5
Having worked at a auto dealership in the past and owned Toyota’s for 15+ years I can say I have had my fair share of experiences with Toyota dealers. I know what an average dealer vs an excellent dealer is, Mountain States Toyota in Denver Colorado falls in a category of its own. They do it right. From A to Z they hit on all cylinders. Robert Flageolle is one of the best service advisors I have ever had. Service your vehicle with him ! Thanks to Mountain State for being a stand up business.
Jason Dorfman
Dec 13, 2019
5
Steve and Jesse were very helpful. I’m very glad I shopped here. Would definitely recommend others to shop here!
David Gomez
Dec 13, 2019
5
Service was great was in and out in 2 1/2 hours. Have gone to Toyota for the past 13 years and have always had great service.
Carol Gdowski
Dec 13, 2019
5
scott Jarrett is great and jeff Jenkins is awesome I buy ALL MY TRUCKS here... thanks for everything Tim you da man!!!!!
John W Long Jr.
Dec 12, 2019
5
The experience at Mountain State Toyota was awesome. I worked with Jake Morin who was super helpful, not pushy, and worked to help us get exactly what we wanted at a price we could handle. Everyone at the Dealership was extremely nice and we couldn't have asked for a better car buying experience.
John Martin Hamrick
Dec 12, 2019
5
Paul, Jason and Jesse were amazing. They all did everything they could to make buying a new car a memorable and great experience. They are all very knowledgeable and helped me and my boyfriend find our dream car/truck!!
Tina Maas
Dec 11, 2019
5
I just picked up my 2020 Tacoma from Mountain States and it was easily the most enjoyable car buying experience I've had. I first stopped by the dealership in September and met with Dylan (highly recommend) and even though I didn't buy until December, I felt like this was the dealership to buy from. From start to finish, Dylan took great care of me and made sure I know all the ins and outs of the Tacoma and he made Mountain States clearly stand out from the other local dealerships. Paperwork with Paula was quick and even pleasant. I felt like a kid on Christmas and Dylan made sure the truck was perfect as he handed me the keys. I'm so pumped for this truck and am so glad I purchased from Mountain States. Thank you Dylan, Paula and the rest of the team that contributed to my experience. You just earned a loyal customer.
Elliott Taylor
Dec 8, 2019
5
Great friendly service all around. They treat you like family and not just a sale. Down to earth people you can trust! Ask for Joe!!! Best salesman I've ever had for a big purchase! Love my 4runner!
Sean N Steffen
Dec 5, 2019
5
Bob Ellis was a rockstar!! He made the process quick and fun and made sure we had the right car!
Sarah Craner
Dec 3, 2019
5
Had a great experience with Nick Kramer!!! My go to guy for car buying!!!
Steven Gonzales
Nov 30, 2019
5
I was happy to purchase a vehicle from Mountain State Toyota Jake Baadte was terrific especially since I showed up without my drivers license and that was just the beginning. Everything was quick and easy and Jesse Sherman finished up on the finance section thank you both so much great experience thanks
Raymond Perez
Nov 29, 2019
5
Quick and courteous! Didn't have enough time to enjoy the amenities!
Michael Derben
Nov 29, 2019
5
This is the fifth car I've purchased from Mountain States Toyota. The experience is always seamless and easy, no matter who I'm dealing with. I love every car I've purchased, have never had any issues with any of them, and the service experience at Mountain States Toyota is great! Thank you.
Cindy Douma
Nov 29, 2019
5
Great Customer Service, 10/10 overall experience, and a special thank you to Mr.Don Vu, whom assisted us benevolently and made me and my family feel like a part of his.
Ramon Luna
Nov 26, 2019
5
this is what a car dealership should be like. painless experience. great staff. Gabriel was great to work with. he advised me that my car would probably be done by 1130 am. he said that he would call ME when my car was done. HE called me at 1110 and said my car was done. at other dealerships I was told to call them and check on the progress. my other car is a jeep, larry h Miller should take lessons from mountain states toyota. I'm selling my jeep and buying another toyota from mtn states.
Mark Ybarbo Hernandez
Nov 26, 2019
5
You get totally exceptional service at Mountain States Toyota. I could not be happier.
James A. Kent
Nov 26, 2019
5
We have bought two cars from Mountain States that we are very happy with and we do all of our maintenance with them. Fernando and everyone else we have worked with there really go the extra mile to save us money on service and keep us safe!
Sally E. Green
Nov 25, 2019
5
We purchased a new Tacoma and the process was the best vehicle buying experience we've ever had. Travis took care of us in E-Sales, Michael with the actual sale, and Paula in Financing. All of them treated us like family. Travis went out of his way to meet our needs and Michael exceeded our expectations. A real all-around good guy. Have already shared this with friends and will continue to do so Minnie and Scott Washam.
Melinda Washam
Nov 25, 2019
5
they are really good with no haggle which sucks...... but they gave my friend jamie a great deal. only work with Patrick (patty cakes) and Paula in finance they are fun and were easy to work with
David Elliott
Nov 23, 2019
5
I was extremely surprised about how smooth and easy the return process was on my two year lease thanks to Ryan and Matt. They really went above and beyond to help me in my situation. I will gladly return to Mountain States Toyota and highly recommend them to anyone looking to purchase or lease.
Stacy970
Oct 31, 2017
5
I have been coming to Mountain States Toyota for many years to service my cars. Bobbi Myrick has been very professional in all our dealings. Always explains everything in detail, which I appreciate.
Sshea059
Sep 20, 2017
5
Bobbi,service management was attentive to my needs and did not try to sell me on things that did not need..very professional and kind .Job well done!!! excellent customer service...'ppreciate that
zeum7619
Sep 6, 2017
5
I purchased my 2010 Toyota Sienna at Mountain States Toyota brand new. I have been very satisfied with all of the service that I have received from the Sales Dept. as well as the Service Dept. I am greeted by a friendly face every time I pull into the service bay. The service techs are courteous and always answer any questions that I may have about what service is needed at the time. I am quoted a time of when my vehicle will be done and 90% of the time it is completed ahead of schedule. I also appreciate the complimentary car wash as well. I would highly recommend Mountain States Toyota to all of my friends and family for their car needs. Linda R.
ernhart3
Jul 25, 2013
5
I've been taking my 2003 Highlander in for regular maintenance for two years. Mountain States Toyota has won my loyalty. It is easy to schedule maintenance and their facilities are clean and comfortable. They provide a rental if they need to keep your car for an extended period, and they've been keeping my old car running perfectly. They do excellent work, are anxious to make the customer happy, have earned my trust, and are prompt. I couldn't ask for anything more.
shuckabee
Jun 11, 2013
5
I took my Prius in for service and was in a rush. I explained the necessity of speed to my service advisor and they completed the service 15 minutes earlier than promised! Just great service!
robm33
Jun 3, 2013
5
I've always dreaded having to wait onsite for my car to be serviced, but not any more. At Mountain States Toyota there are plenty of tables and chairs as well as comfy couches. Bags of hot popcorn, bottles of cold water, and a bowl of fresh apples will keep you going if you arrive hungry. Free WiFi kept me occupied on my laptop, so I was surprised when they told me the work was done (early!) And who gives a complimentary car wash these days? I felt very pampered. Great job, Mountain States.
kcasey
May 11, 2013
5
I recently had some warranty work done on my Sienna. Everyone- from their customer service department, to the mechanics, to the women at the check out were amazing! The facility was clean and inviting- I will definitely be back when I need work done on my car again!-- Jessica Koehler
jdk5
May 10, 2013
4
Service is good, nice atmosphere... but watch out for the high pressure sales, to get you back for very minor repairs, they will try to scare you into thinking they are much more serious.
jeflock
May 9, 2013
5
I love my service agent, Victor, at Mtn States. I purchased my latest vehicle there in 2010 and always take it to Victor for service. They go the extra yard to make the customer feel appreciated and are always informative about service needs. I TRUST them!
kimmcnn
Apr 22, 2013
5
The quality and manner of service at Mountain States Toyota outshines all competition. This service department goes above and beyond to take care of its customers and the vehicles they drive! Brittany B
brittanyboland
Apr 16, 2013
5
I've been taking my 2001 Tacoma to Mountain States Toyota for service for several years. Their attention to detail and genuine concern for keeping my "little ol' work truck" in top running condition is why I'm not the least bit concerned about the fact its pushing 245,000 miles! Eric B., Mike H., Romny A., and the rest of the service staff at MST are extremely knowledgeable, very friendly, and a pleasure to work with. They have and will continue to get my business.
jamesb67
Apr 4, 2013
5
In and out. Mountain Staters Toyota service is the best even when there's 30 cars waiting!
rob239
Apr 3, 2013
4
I have a 94 4x4 Toyota pickup with over 214K miles on it. I had recently purchased this truck on the cheap as a fix-er-uper from a private seller completely unrelated to Mountain States. I went to Mountain States to buy some parts that I could not find at any of the local chain parts stores. After quickly getting my required parts (at about equal to the internet price) pulled from the first person at the desk (who had been there for less than a week) I started asking more detailed questions on diagnostics of other issues I was encountering. He was in over his head so he did the correct thing and responded "I'm not sure, let me find out." He came back with his manager Dana who answered my question. Dana then spent a good hour and a half plus talking with me about fixing up my truck. During this discussion I learned that Dana was also an accomplished professional mechanic on Toyotas and other makes. He explained how to diagnose, rebuild and fix things specific to my truck on my own without factory parts or dealer service. Of things that needed parts he recommended breaker yards or third party companies at least half the time. There were only two times he recommended bringing the truck into the dealer. First was for a recall that was due on a tie rod. He also mentioned that I should do this after getting new tires as they would perform a alignment for free afterwards (The recall was issues after two overloaded commercial vehicles had a breakdown). Second was to bring it in for every 3rd or 4th oil change as they would do an inspection of the entire vehicle with it. Overall Dana has earned my respect and patronage as a customer. Coming from a diehard Saab enthusiast (pre-GM) that means a lot. The only reason the waiting area is 4 instead of 5 is because of Sewell in Dallas, TX. Sewell's waiting area (and rental/pickup service) was spectacular but service was only so-so.
wede4x4
Nov 4, 2009
