Thank you Steve for your help with our new car.

I can't overstate how great the sales rep Quinn is. He's been my point of contact for all my business there and got an issue I had with my vehicle fixed at no cost to me. I highly recommend that if your heading here, speak with him.

Good & helpful full-service experience.

Paul Axt was my Sales Consultant at Mountain States Toyota and he did a great job of getting me the car that I wanted. And the color I wanted! He went through the process of what I wanted on the car and what make I was looking for. He explained all the paperwork and the process of purchasing the car so well that I could understand it. When I got the car with all the modern conveniences, he went through everything and explained what they were and how to operate them. I am an older woman and I really appreciated how well he took care of my purchasing a new car!

It was nothing but Great, Great Customer Service from Entry to Exiting. Thanks. Also parts gave me a price check for future add on.

I enjoyed working with Juan, he is knowledgeable, respectful and helpful. We ordered our car from the manufacturer and he constantly gave us updates and made sure the car was ready for us one day after it was delivered. Thanks Juan.

I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment with me the next day to have the car looked at. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any additional issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! I will definitely be back when it’s time for a new car.

I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen with my less than perfect credit. They didn’t make me feel judged about my situation, which I really appreciated. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment for me the next day to have the car looked at. The fact that she took the time after hours to get back to me and address the problem really put me at ease. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any other issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! And to be clear, I don’t blame them for what happened. But I do greatly appreciate their efforts to rectify the situation and make sure that I was completely satisfied with my purchase. I personally work for a company prides itself in customer service, so I know what good customer service looks like. And it was really nice to do business with a likeminded company that truly values their customers. I will definitely be back when it’s time for a new car.

Go see Paula at MST, she's knowledgeable, caring and trustworthy. When walking into a car dealership you can get a variety of sales people approaching you. She was not the typical, she was calm, knowledgeable and trustworthy. She walked me through the process of finding my sleek 2013 Acura RDX, answered all of my questions and boy did I have a lot. Her communication was outstanding, there was no haggling, and the transaction went so smooth. Paul from financing was also wonderful, they definitely are the team you want to work with when purchasing a used car from MST. Thank you both for all of your help, i cant thank you enough! I will definitely be back for my next used car!

I had a great shopping experience at Mountain States Toyota, the sales representative who provided me service was Paula Lambert. She a very experienced empathetic customer-oriented person, she provided me all the detailed information about the vehicle I wanted to purchase, and went an extra mile to make me feel comfortable and happy with my purchase. If you want to purchase a vehicle at MST, definitely ask for Paula.

My husband and I came in looking for a dependable vehicle on a budget for our family. Carl and the entire staff were extremely helpful in guiding us and accommodating our needs. We were also greeted by my former colleague Travis which put the cherry on top of our experience! Overall, I give our experience a 10, and would consider purchasing another vehicle and recommend friend and family to this dealership.

Patrick went over the top with our car purchase, insuring everything was good even the next day. Can’t recommend working with him enough. Thank you!

Everything was done on time and professionally. The whole staff were exceptional.

Best dealership I’ve worked with. A bit overdue with the review but felt compelled to write as I had such a great experience working with Travis and Alex in sales as well as Andy in finance. I drove from the east coast to purchase a new tacoma few months back. Initially I had concerns about doing a trade-in (received a great price) and buying a vehicle out-of-state but this was the most pleasant interaction with a dealership that I’ve had. The communication was outstanding, there was no haggling, and the whole transaction went smoothly. Was in and out in about 3 hours. Probably can be done in 2 but took my time as Alex was very accommodating answering all my questions. Can’t thank the guys at Mountain States Toyota enough!

I trust these guys. Larry was professional and helpful.

Great experience from start to finish !!

I had a great experience purchasing my first car! Paula was amazing and everyone I met treated me like family. I would definitely recommend purchasing from Mountain States!

Thank-you for your excellent service. I am always confident in leaving Mountain State Toyota with my vehicle being fully serviced. I also never worry about customer service, it's always impeccable, my questions are always answered, and I am never ignored. Thank-you!

Mountain States Toyota never stops amazing me. We had an appointment to look at vehicles at 1 pm. We ended up being 20 minutes early. Once we walked in the door we were greeted by Trey Hughes. Mr Hughes said he would determine who our assigned individual was. He came back moments later and said everyone was currently busy but would be willing to assist us. From the point we walked in to the time we walked out, I have not one thing to complain about. He even hooked us up with a wonderful package full of snacks 🤓. We previously purchased a vehicle from MST and they were amazing, which is why we went back. This experience was smooth and I will always choose this location.

We are very happy with our new Highlander. Very sleek design and great on gas mileage. This vehicle is a better fit for our family and the kids absolutely love it! Joey our salesperson was awesome! He's very knowledgeable and ensured he went over every detail of the car. Very pleased with the outstanding customer service. Good job!

Everything about this establishment makes me smile. I love how personable all their associates are. we recently were in the market for a new vehicle. We previously purchased a vehicle from them in 2019 so it was a no-brainer to reach out again. We had an appointment for 1 pm and ended showing up early. we were immediately greeted by Trey Hughes. Mr Hughes was amazing from the time we walked in to the time we walked out. He was very informative and answered all our questions and concerns. Our overall experience was beyond!!!! I will never go anywhere else.

Phenomenal environment, workers were laughing having filun with a game if beanbag toss in the entrance, was greeted immediately by a Toyota representative, and handed of to an amazing salesman named Dylan! Loved his energy and his haste to find exactly what I was looking for l, picked the perfect vehicle for me, and made sure to even ask me if I wanted something from the gas station where he filled up my new car with gas, I've never felt more welcomed and excited to receive a reliable car that's completely protected by the dealership. Thank you Toyota and Dylan y'all are life changers!

Great team from the ability to get a pre-sold. Tacoma that had been withdrawn. Brand new Tacoma TRD Off Road in just about 10 days--amazing. Timing was clearly on my side. Chelsea on the phone then Larry Hall as the sales representative were just great people to deal with. Also great job by Ryan in Finance. Larry did a fantastic job and made the experience enjoyable. Well worth the drive from Colorado Springs to get this vehicle. Denver as a larger market area just had more to offer.

Romny was the most knowledgeable and helping tech I’ve had in the 6 years I’ve been coming to Mountain States Toyota. After multiple tire alignment issues at other shops, we finally got it figured out on my Tundra. Great job to Romny and the crew in the back.

All personnel assisting me were friendly and answered my questions thoroughly. The maintenance service was completed faster than estimated and checkout was simple.

I love this dealership. Everyone I deal with here is amazing. They are all friendly and helpful. The dealership is clean and efficient.

I had a really good experience when trading in my old vehicle and purchasing a new one. Staff was all friendly and helped me about as best as they could.

Completely professional! Easy to get in & out. Nice, clean waiting area. Will return again soon.

Great dealership. Though I couldn’t get the car I wanted because of the chip shortage, I had a very positive experience working with them. Big shoutout to Dylan for helping me through the process and being very prompt and parque y with me.

I went in last week to test drive a few trucks and dealt with salesman, Paul Axt. Paul was a class act. No pressure, gave me appropriate details on each truck (Ford, Nissan, and Toyota). If you need some help with a pre-owned vehicle, Paul's a great resource!

From beginning to our purchase day, Mountain States Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our Prime above the MSRP. That alone says it all; they are not into gouging and making a few extra dollars from their customers. The sales staff, especially, Michael Ramstetter, the person with whom we had the most communication, communicated every step of the way and could not have been more patient or informative from the beginning to the hours he spent with us the night we purchased and picked up our car. I've bought many cars and had many interactions with dealerships over my long lifetime, and none have compared in quality to this one now.

We’ve been doing business with Jim at Mountain States Toyota since 2013. We just bought new truck with him and he is pheromone all as always. Jim goes above any beyond for anyone that walks into the dealership.

Between Tim and Tou, I had the best experience than any other dealer ever. They were both attentive and responsive. I would go back to them every time.

It's a tough time to buy a truck but Nick and team were very helpful

Great service - promises kept and very professional.

Very nice experience, both in purchasing a vehicle and the service of that vehicle later

They had just the Tacoma we were looking for and Dean made it happen for us. Beautiful dealership and great service. Will recommend! Thanks Dean!

We purchased the Platinum Highlader this week from Seth, and it was the easiest and most enjoyable transaction we have ever had at any dealership! Seth was very accomodating and kind, answereed all our questions and had excellent communication throughout the transaction. We were given an extremely fair price for our trade-in, and we were very well taken care of. I would highly recommend Seth and Moutain States Toyota to everyone!

I have long dreaded the car buying experience but decided to look at Mountain States Toyota after my neighbors shared their quality experience there with me. I'm so glad I did. My salesman, Michael Ramstetter, could not have made the experience more pleasant. My questions were answered, and, thankfully there was inventory there so I could test drive my desired car. Mike made the experience pleasant and I'm getting a better car than I had originally sought at a price I am very pleased with. As a women, my friends and I share stories of feeling disrespected during the car buying process. That was definitely not the case with Michael. He went out of his way to show me new features in cars, explain differences in models, etc. I came away from this experience with a smile on my face and a new car coming in August! Thank you, Michael and Mountain States Toyota!!

My son financed his first vehicle here. The whole process was fast and easy! Thank you Dan H. for making my son's day!

I recently got my brakes fixed and several other maintenance needs completed for my car. The employees were friendly and straight forward, and they answered my questions when I had them. They spoke to me using direct, clear language. I used the shuttle to get back and forth to work, and it was pretty quick and efficient. My car was also nice and clean when I got it back. The only complaint I had was there was miscommunication between departments. I provided my address online when booking my service appointment for the use of the shuttle. I provided it again when discussing what services I needed for my vehicle, again when the shuttle driver took me to work, and again to the manager and driver each when I was picked up. It was confusing to be asked multiple times for the address when I provided it online when booking the appointment. Other than this, everything was great, and I plan to return for services in the future. :)

Great experience, placed an order for a Tacoma. Unfortunately, due to the current car inventory it may take some time, but Nick Kramer was great to work with and helped me through this new process.

I came into Mountain States Toyota looking to get out of my truck, knowing I had bad equity in it. Justin Tinajera was the first and only salesman to approach me. He immediately went to work asking why I was in and what I was looking for. I told him I wanted to see about leasing a Rav-4 to help with my bad equity. He never stopped working on my deal till I signed in the finance office. Justin worked hard trying to get me into actually an AWD Camry but the numbers just couldn't work out. But instead of just saying oh well move onto the next customer he kept searching for a vehicle to get me in and low and behold he found me the perfect one! I cant thank Justin enough and the Mountain States team. I will recommend them to any one and everyone that is shopping for a vehicle. I love my 2015 Rav-4 and if you need a vehicle go see Justin you will not be sorry guaranteed!!

First Service Manager was very good and friendly. Wait was a little longer than I was told but I do realize that the service area was very, very busy. 2nd Service Manager was polite and helpful despite the text function on my phone not working.

I stopped by and looked at RAV4 with my girlfriend, Chris Ellerbrock was exceptional. He did an amazing job helping me and my girlfriend. Thanks Chris!

Overall, a pleasant experience. Very transparent, would recommend.

Mountain States Toyota was so helpful and cheerful even at 7 in the morning. Will certainly be going back.

Bought a Tacoma there for our father for his birthday. Sheridan the sales guy is an awesome dude to work with. I actually just ordered another Tacoma from him and I would recommend Sheridan to all my friends and family!

2nd vehicle I've purchased from mountain states. It's truly the only place in Colorado to buy a Toyota. Dan Healy(sales) Ben Janzig(internet sale's) and Paul Floistad (financial) were my helpers. I received great service and the rest deal,again. Thank you Mountain States.

Great place ☺️

Toy dealership

Great experience, Alex very helpful and knowledgeable.

the service and people are fantastic there.

If you need a new Toyota, call Trey Huges at Mountain States. Best selection, best price

Excellent customer service every step of the way with the purchase of our new 4 Runner.

All around awesome experience here. Eric Jackson and Ryan Benipayo were top notch! They were professional, intelligent and all around easy to work with. Great place to buy a new car!

Great service

Well this experience was not well I had the technicians look at the electrical part of the drivers seat. Well when I went in you could teach down to adjust the seat. A part had come off when they were done you could put your hand on the electrical panel they had ripped further apart. Now part my fault fir not looking before I left I found this half way home. For the lumbar support Very disappointed in the technician

Jim Gallegos got me into my dream truck! Thanks for making everything so smooth. Second vehicle we have purchased from Mountain. Thanks Jaymie

Juan Casillas y Joey Ramírez me ayudaron en la compra de mi Toyota Tacoma Pro. Se los recomiendo se andan en busca de un auto.

educated on tires compare to one we were buying from.

Very respectful and kind staff , helped me understand the whole process and very clean.

Our experience with Mountain States was very good. They had a reasonable price and were efficient in processing our purchase. Unlike some of the dealerships we considered, they were not pushy but gave us the support we needed.

We went in just to test drive a Tacoma. Discovered it was not right for me. Was ready to leave and was chatting with the sales rep and next thing we new, we were not walking out with just one brand new car, but TWO!! He was absolutely amazing to work with and was very upfront about everything. He worked with us on our trade ins and it was a very smooth and easy experience! I highly recommend Mountain States Toyota to anyone looking for a new or used vehicle!

I worked with Christian in sales and had great experience. He’s super friendly and professional and he made everything super simple and easy to understand for a first time car buyer. The process was quick and easy. I highly recommend him to anyone wanting to get a car.

Paul was great from start to finish, not pushy at all.

I have been to Mountain States many times in the last 18 years and it is always a good experience. This time having to wait over 2 hours was a bit distressing.

The gentleman that received my trunk was very professional and answered all of my questions. Mountain States Toyota is one of the best service department.

Reminders and service of the recall notice was excellent but the call back notice to pick up car was horrible, no big deal we called and confirmed that the right vehicle we own was ready to pick up!

I just bought a Toyota 4 Runner this week at Mountain States Toyota and I cannot express what a great experience we had. John Saldivar is an Excellent Sales Associate. He is very knowledgeable and gave us his full attention throughout the process of buying our new vehicle. Andy in finance was also extremely frienfly, professional, and very knowledgeable. We will definitely refer friends and family to Mountain States Toyota!

Our family worked with Doan Vu to find the perfect car for us. We have been shopping around at various dealerships and at Mountain States Toyota we were able to find a new 2017 Toyota Highlander, but also a great buying experience. Doan communicated over the phone with us and was able to get the exact model we wanted. It was easy to reach him and discuss our purchase. By the time we went to pick up the vehicle we were greeted with friendly folks and signed all the paperwork easily. It was very helpful to get all our questions about the vehicle answered and we are very happy with our purchase! EDIT: Service department not as good so I'm editing my review. Edit 2: The service dept seems to be much better than previously

It is HUGE place. Both Steve and Andy took great care in explaining everything I needed to know about the financing. I could not be happier about the look and style of the Aqua XSE Hybrid Toyota Camry i just bought. Beautiful car! and very professional service. I like the fact that they take car of all warranty and service maintenance "in house" there as well. that was a pleasant surprise and a nice assurance.

had no problems, everyone was great!! thank you !!

What can I tell you? 1. Best dealer in town 2. Nice salesman 3. Outstanding service overall

This is the third vehicle I bought from the Mountain States Toyota Dealer. What can I tell you? 1. Super friendly 2. Very helpful 3. Fantastic salesman Just come and see for yourself.

Everybody involved with my issue was very professional even though we were unable to accomplish our goal. MikeR .Dan. and Matt were fantastic Thank You!!

I would have given Mountain States a full 5 stars, but after having my 12-volt battery replaced on my Prius C (which is located under the rear seat), I noticed the seat cushion had not been replaced correctly and was not lying flush with the plastic seat frame. One of the service representatives (thank you Ty!) helped me out and returned it to the service center to have it reinstalled correctly.

The only issue was that the technician left excess fluid in my engine compartment.

I had been searching for a while to purchase either a new or used Toyota Tacoma. A used one that fit my parameters came up at Mountain States Toyota. I had heard good things about MST and had used a different Toyota dealer for other purchases. That "other dealer" who I had purchased several vehicles from gave me a very low offer on my trade. MST gave me a very fair offer on the trade and a fair price on the used Taco. But beyond price, it was the buying experience. Chelsea, the internet sales rep, was quick to reply and get me going. Initially she set me up with Jake, but I arrived early and Jake was buy, but Jake kindly referred me to Carl. Carl Porretti did a wonderful job. I had a special request to drive the truck to my wife who could not come with me on this visit and he was more than accommodating and gave me the green light and time to make it happen. Carl was friendly, straight-forward, and fair in our discussions. There was an item that Carl took the initiative to ensure that the lead used car service manager would correct and connect with me the next business day -- my purchase was on Saturday. So far, MST has earned my business and Carl was key to that experience.

Mountain States Toyota has never let me down! I always get great and fast service when I take my car in and everyone is extremely friendly.

Fernando has always gone above and beyond to take care of me. I have now gotten my daughter to take her car to him.

We took our vehicle to Mountain States to have an oil change. We were completely happy with the service provided. There aren’t a lot of companies who provide great customer service but this one really stands out. I highly recommend them fir your car repairs/service

This is the 2nd Toyota I've bought from Mountain States. I love the way they give the best deals and work really hard to get you exactly what you want. Nothing but total satisfaction with my purchase. I have to drive an hour to get to them but it is well worth it. Don't bother wasting time anywhere else. You won't find a better place.

It met my expectations. They did the work agreed upon within the scheduled time. The advisor was very professional and thorough with the process. I was impressed.

Carl Porretti is excellent. He made the purchase of the vehicle so easy. Incredibly knowledgeable and professional.

Bought my Rav 4 Hybrid here 2 years ago and have had it back in for it's regular services since. Today's visit was the best,, got in a bit early and they got me checked in and shuffled off to the customer lounge, Actually got me done an hour earlier than they had estimated.

Michael at Mountain States Toyota was a LIFESAVER while I was shopping around for a new plug-in hybrid. He was extremely knowledgeable about all of the safety features, technology, warranties, and more regarding the Prius Prime -- a car that no one else seems to know much about! He was able to get us a no-BS price on the Prime, no extra unnecessary packages or add ons. He was extremely kind and I felt like he truly had my best interests in mind. Next time we're shopping for a new car, we are 100% coming back here!!

Patrick was amazing. He was unbelievably helpful and respectful. Paul in finance was fantastic as well. When we replace my wife’s 2008 highlander we will go all the way across town again to see Patrick and the staff of Mountain States Toyota!

Excellent experience.

My husband and I couldn't have had a better experience before, during and after purchase of our new car from Mountain States Toyota. Friendly and helpful from my first encounter, they continue to be as we ask questions about hybrid/ev operations and make service appointments for add on equipment. The waiting area for services is spacious and comfortable.

In the process of purchasing a New Prius Prime Limited I was very please with professional and honest approach. I was happy with the test drive and the trade in value of my car. The problem was the Prius had a white inter. Michael Ramstetter went out of his way and located the same car with black in Boulder and made a trade with them. The outstand part was that he drove to Boulder for the car and I picked it up the next day. Other car dealers that I have done business with in that past would never have done any thing like this!

Steve is a an a very knowledgable sales associate who truly wanted me to learn about the car and then decide if it was right for me, rather than trying to convincer me that it was right for me.

They were on time, diagnosed the problem, were very courteous and efficient - Love working with Fernando Acosta - he has been the best in getting the appointment, explaining the problem, getting me a ride home and picking me up

I don’t like car dealers. Usually we go to an auto broker. But, my auto broker flipped out on me. So my wife wanted a new CH-R. We found one at Mountain States Toyota. I met with Jake Baadte, a sales consultant. He had the car we wanted waiting for us. He was polite, respectful and spot on with what he did for us. There were no surprises. He got our paperwork done fast and he did everything he said he would do. Did I mention I don’t like car dealers. Jake is the first person I’ve worked with at a dealer who I can honestly say, so would purposefully go and work with him again. I will return and buy a car from him again and I recommend him to everyone. The world needs more salesmen like Jake!

I first called the Mountain State Toyota Service department and a very nice woman told me to bring the car early morning (i didn't need an appointment) and at some point they will service my new Tacoma that same day. So I did and Ryan welcomed me and my car. He was super nice and professional. He took care of me and my amazing new Tacoma! Oh and they hand washed it because I forgot to tKe the bike rack off!

We live out of state and needed a car quickly! We were waiting outside when Larry arrived and got the deal done quickly so we could get back on the road. Paul in Finance was great too!

Have used Mountain States Toyota ever since purchasing my 2016 Avalon, which I didn't purchase from them and it was two years old when I bought it. They have to date done a superb job on servicing my car. Mechanics and service people have been super efficient. Unless we move out of area or replace the Avalon, will continue have Mountain States Toyota service my car.

Good service but a 3 hour wait. Is that really necessary when all I needed was a new tire?

Excellent Customer Support by the Service Department !

We had an excellent experience from the moment we expressed interest online until the moment we walked out the door with our 4Runner Larry Hall was helpful, patient and really friendly We're really grateful for the attention and interest that the team expressed in helping us land this 4Runner

This is the second time we buy a car for our family and we always ask Peter to help us in our search he is the best sales person I ever meet

Andre and the Techs are Top! Professional and Highly Recommend ✊

I had an unexpected issue come up with our car. I was able to drop it fr and it was repaired within 24 hours.

Car buying can be a royal PITA. Finding the right car, test driving, and then the dreaded price negotiations. I wish I had gone to Mountain States Toyota’s website first. I would have saved myself a bunch of time. While providing super customer service, they price based on volume of sales, not by looking at each sale as an opportunity to take thousands from the auto buyer. Yes, their opening offer was thousands below the other dealers. Dylan is a great sale associate, too. Attentive, well-spoken, congenial. I couldn’t recommend this place more if you’re looking for a car. And, Toyota has a pretty great lineup of very reliable, very fun cars.

I worked with Randy Hendricks and he was amazing! Definitely made the stress of buying a vehicle easier under unfortunate circumstances. We have purchased vehicles from Mountain States for the past 3 years and the used vehicles are always immaculate. I don't think we will shop anywhere else.. The customer service here is unbeatable! Thanks again Randy and the team at Mountain States!

Quin in sales was very patient and helpful with helping me find the right vehicle. Ryne in financing was lovely and one of my best experiences in financing there at MST. Both of them have lovely customer service skills and you should give them both a raise.

The service department at this dealership is the best.

Best Dealership in America!!! Tim Van and Matt Mendez are the best as well as the whole team at MST!!! Highly recommend buying a car from them!

My overall experience was excellent. Patrick G. transparently communicated the details to watch out for when buying a vehicle. He was very efficient and also provided a lot of assistance during the process. Moreover, he went above and beyond his responsibilities and helped me to find an insurance company. I would qualify the work of Patrick G. as outstanding.

My experience with Mountain State Toyota service has been fantastic. Drop offs, work done, communications via email and text... very easy to work with. I feel that my experience has even gotten better over time. Great job to Rommy as well!

Worked with Paul. Entire process was very smooth. Couldn't have gone better to be honest.

I m happy with your services and friendly staffs every time when I am there. Keep your excellent work.

Great service as usual! Mrs paula was awesome. Couldn't have asked for a better salesperson.

Great experience- excellent service. Seth really took care of us

The people were very nice and prompt.

Very knowledgeable. Answered all my questions. Made the process as easy as possible.

I highly recommend Mountain States Toyota. Very professional sales snd finance team that are dedicated to helping the customer. They have up front pricing, no dealer fees and the buying process was easy and efficient. Best experience I have had buying a new car.

Great experience. In and out on time. All the work was done correctly.

Excellent customer service nice location with great amenities while they perform maintenance. Sales are awesome too. Thanks for a carefree visit guys and love the Tundra.

I am never disappointed with Mountain States Toyota. They are excellent at diagnostics and service. My car always drives better and I appreciate their professionalism and fair prices. I would never go anywhere else.

Purchased a quality used vehicle from Mountain States Toyota. No hidden fees and No dealer fees! Highly recommend. Worth the trip from Castle Rock. It was a pleasure working with their product specialist, Anthony, on the purchase. He is honest and helpful. He knew the vehicle history and was a great resource. It was a great buy experience.

Awesome customer service from when I bought my Tundra July2020 to to my 10k service today. Thank you all, I could not be happier with a dealership. V/R Tundra Owner

Awesome dealership. This is the second Tundra that I have purchased through Mountain States, and it definitely won't be my last. Everyone is great there including parts and service. Ask for Nick or Sean in sales. There're the best!

Our experience at Mountain States Toyota was great! In a time when there is a national shortage of cars for sale, we found our perfect 4Runner (a TRD off road). Our son had purchased his Tacoma from Joey, Ramirez, so we set up an appointment with Joey ourselves. Joey answered all our questions, we went for a test drive, and now we have the best SUV. I go rockhounding all over the US; need a comfortable driving vehicle, a 4WD for backcountry driving and of course will haul my rocks home. My husband does all the landscaping on our 6-acre country property, so he needed a vehicle that could pull his trailer. Did I mention that there is room in the back seat for all three grandkids?

I love MST!! Just bought my second 4 Runner!! Can’t wait to get it!

I just completed a second purchase for a Toyota Highlander hybrid from this dealership a few years apart and must say I am even more impressed the second time around. I live in the mountains of Breckenridge, so purchasing a car can be difficult when the best options are located 90 miles away. After diligent research and a few heartbreaks with vehicles being purchased at lightning fast speed, I knew I needed to up my car purchasing game, so I immediately made an appt to test drive my desired vehicle the second I saw it online. With the help of Phoebe, I was connected to my own sales man, Joey Ramirez, who had the car prepped, pulled and ready for me to test drive promptly at the time of my scheduled appt. Once I decided to purchase the car, I didn’t make it too easy on Joey, as my partner and co buyer wasn’t at the dealership or even in town. Not a problem however, as Joey happily let me complete my portion of the purchase to secure the vehicle and then made arrangements to have the car detailed and moderately repaired before final pickup. Long review I know, but the story doesn’t stop there as Joey even drove up the remaining paperwork to Breckenridge since it was becoming apparent it would be difficult for us to make it back down there- a customer service move unlike any I have experienced while buying a car. Mountain states comes highly recommended from both my most recent car buying experiences and I have already been sure to refer any friends in the market in their direction. Thanks Joey!

Peter was my dealer rep. He did a great job taking care of us I would highly recomend him to any one wanting a Toyota.

Randy Hendricks has customer service like no other representative I had seen in my car shopping experience! He was respectful of our time, space and needs. There is a reason why this dealership is low on inventory and people buy from them.

Andre is super professional and thorough! Customer service at Mountain States is always great Customer was Bridget Brauns Raza4 2019

Joey was amazing. Went in to look at a new SUV to accommodate my family. I knew what I wanted already. When I spoke to Joey he listened to my car buying needs and by the time I knew I was buying the exact SUV that I was looking for. Great service, staff was very kind, friendly and attentive. Thank you Mountain States Toyota! I am so happy with my new purchase. Sincerely, Rita Nunez

This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!

This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!

I have been coming to Mountain States Toyota for 15 years and have always had great service. On my last visit my waiting time. I got my car serviced and buy new tires. Which should have taken over 3 hours, but did not. My service representative, Bobbi Myrick has always been helpful. Thank you I got my car serviced today 5/14 and as always the service was fast and efficient. The waiting area was set up great , no one was to close. Thank you again for great service. I had my car serviced on 5/27/21. My service advisor was Romny Ames. As always he was friendly and courteous and i got my car taken care off. Thank you.

The service advisor I had was very professional and thorough with his evaluation of my vehicle. I would definitely recommend getting all your vehicle services taken care of that mountain states Toyota.

Purchased a new 4Runner two weeks ago at Mountain States Toyota. Great working with Anthony, our sales person, and Paul in finance. Had great first service experience in the first week. Great people, kind, competent, and customer oriented. Five stars everyone, thank you!!! Had my second visit and problems with alignment and tires with only 11K on new tires. But this is the second visit where I was promised a complementary car wash, and did not get them.

Recently purchased a vehicle here and had a great car buying experience. My salesman Justin Tinajera was upfront, personable, and made the process quick and easy. I also got a great deal! Would definitely recommend!

Chris Ellerbrock is the best he is very professional, knowledgeable, friendly, and hands on every way possible. He went above and beyond for me from the beginning to the end of my purchase. I really appreciated how he cared more about my needs and safety then just selling me a car. He has provided me with the best service I have had in a very long time. If anyone is in need of a vehicle Chris Ellerbrock is the best. Thank you so much I couldn’t be happier. This experience was life changing all because you ROCK!!!

Very satisfied with repairs. I was surprised that front brake pads last so long. Toyota has the highest quality parts. I will always stay with Toyota unlike other brands.

Sheridan at Mountain States was a no-pressure, amazing person to work with, on buying my vehicle. Great attention to detail, service, professionalism and friendly. In and out in 2 hours with the Sonic price a few thousand under MSRP. Thanks folks! Will be back.

It was great

good communication, car was finished before the time they estimated

I trust Mountain States Toyota to always service my truck properly and let me know if they found an issue. Truck runs great

This was the second car I bought from Larry Hall. The process is always easy and no pressure. I will use Larry again whenever the need arises.

Doan Vu and Matt were the most professional and fun to work with during the process. Mountain States Toyota has the cheapest prices in the metro area.

Fast, friendly, honest service. Way to go John Saldivar and Mountain States Toyota for helping me buy my first new car ever! I felt safe and confident with this staff!

I was very disappointed the windshield glass repair guy was nowhere to be found. That?s one reason I service my car there. But Fernando is awesome as always.

The RAV4 is far more creative and effective than we ever imagined!!!

Just brought home our new Highlander Hybrid from Mountain States Toyota and couldn't be more happy with all the service we received. Tou has helped us tremendously since we came in after our car was totaled in a hit and run. He helped us order a car so we could get exactly what we wanted and kept us updated every week until the car was finally delivered. Matt with financing walked us through everything we needed to know warranty wise and helped us make informed decisions on what would make sense for us to get. The whole team worked together well and made this a positive car buying experience. Highly recommend!

Went for a service appointment. Everything went smoothly and quickly. Thanks Ryan!

Excellent sales staff! Jesse Reska really came through for me with a great deal on a 2017 Tacoma when several other dealers were struggling to even find one in the current market! He is friendly, helpful and incredibly knowledgeable. Working with him was an absolute breeze! Plus the guy one desk over from him puts awesome Star Wars swag all over the dealership, so you really can’t go wrong!

I had a flat tire and my car was towed into Mountain States. Todd, the tire guy, and Dessa, my service advisor, were helpful in what options I had available. Dessa set timeline expectations since they didn’t have an appointment available until June and my car was considered a walk-in. It was done the following day and squared away with the solution we came to. I would have given them 5 stars but when I picked up the car I noticed it wasn’t washed. One of my favorite things with getting serviced at Mountain States is the free wash.

Brought car in for 40,000 mile service, including rotationof trires and alignment.

Ty was very helpful explaining what was going on with my truck, and was quick to communicate with me when the truck was done. Even though I don’t think were done with 1 of my issues, It was overall a very good experience.

Always so kind and efficient! Great service! Have been getting my Toyota cared for at Mountain States Toyota for the past 5 years. Easy to schedule appointments online too! Thank you!!

Absolutely fantastic! I worked with Patrick Ericsson for about 6 months to get a custom Camry. He allowed all the changes and helped me ensure I got everything I wanted. The man is a saint. He kept me in the loop the whole time. The day my vehicle came in he hung around late in order to ensure I was able to drive it off that night. I owe him a beer. The no hassle negotiation was a dream. This wasn't my first car buying experience, it was my 6th. I wouldn't consider myself a veteran, but he changed my perception of the whole process. He was never pushy or inattentive. I 100% will be buying my next car here with Patrick.

the staff be it from reception to service advisers are knowledgeable and professional

Great service, clean, friendly, affordable I have recommended them to my adult children and friends. One of my adult children purchased a new car from them because of my recommendation

I enjoyed purchasing the Toyota Tacoma truck at Mountain States Toyota because I actually paid cash for it and no financing process was involved. Christian certainly knows all about the product line and answered any questions that I had. The purchase was straight forward, organized, and it was ready to drive away without any delays. Thanks!

did a fabulous job in my Rav4 and faster than anticipated...thanks so much

I?ve always been able to get my car right in when it needs service. I appreciate how they let me know there recommendations but don?t pressure me into additional repairs.

Well, it stated back at the beginning of November. I walked in and bumped into Pat. I have shopped for 5 cars before this. I am not an expert, but I know when someone is being pushy and just dying for a sale. Pat was awesome. He let me pick and choose and change everything I wanted on my Camry. He told me it would be about 4-5 months. Things have been backed up for COVID. As the time ticked by I continued to wait and worry. about 60 days in Pat called me and let me know the process was bleak and Toyota had yet to pick up the order. Pat stayed in contact with me monthly to ensure I knew the minute it was picked up by Toyota. Come February the order still hadn't been picked up. Pat Allowed me to make a color change and add some last minute details I had come up with. It was finally accepted. He kept me in the loop the entire time and never once left me feeling like I was just in limbo. The car came in and he cleaned it up and stayed late to ensure I could pick it up that day. I love Pat for all he did. I think the guy went way above and beyond for me.

I had gone in, was quickly greeted by Carl Porretti, and then proceeded to have a great experience trying to find my new car. There was definitely no hair pulling during the entire experience and was glad to have purchased my new car from Mountain States Toyota

Great service. Claudia Bertie helped me and was fantastic. Very helpful and friendly, and very knowledgeable.

Got the vehicle we wanted at a great price. Matt West did an awesome job. No dealer chargers. No hard up-sales or add-on. Truly impressed and would recommend them to anyone buying a car.

The Sales Guy was Awesome (Jim Gallegos), he keep his cool even when I made things difficult, I would have liked a little more price flexibility since this was my 4th Vehicle purchased from this dealer. Filling out all the paperwork is not necessary, my SSN to run a credit check is all that is really required these days. This process needs to be streamlined.

Bobbi has always been fantastic!

Best car dealer I've ever been to in forty-five years of car buying. Will definitely recommend family friends and everyone to Mountain States Toyota. Great job by everyone there and I really love my new Tacoma

They always take care of me. Great service, super friendly people who help you! Just great experience!

The service was performed in timely manner and everything that was done was explained to me well.

Fantastic service Peter was awesome!

My husband and I purchased our vehicle from MST and Anthony was our sales guy and we worked with Matt in financing. We could not have had a better experience with these two. They made the process really simple and easy from start to finish! Thank you!

Quin and Andy were awesome. I will definitely return when I need another vehicle.

They were very helpful in helping me secure the car I had come for and explained my options very well with my financial options.

Service was performed and always professional and done earlier than expected

Easy check in process. They have a good waiting area to hangout in. Washed the truck and everything for me.

Doan Vu is the absolute best! This was my 3rd vehicle from Mountain States Toyota and they always take amazing care of me! Most dealerships are such a hassle but with Doan especially it’s never a bad time! Thanks so much Doan & Toyota for being so reliable!

I came in for an oil change and to have a tire repaired. I was sold these tires from mountain states 3 years ago. I was under the impression they had “lifetime of the tire” road hazard warranty, like I have always received from Discount tire. I was then told that I did not have such coverage and my tire could not be repaired and I would need 4 new tires. When reviewing new tires with the tire expert, Todd, I was told it was no longer the industry standard to have a “lifetime of the tire” road hazard warranty. I took it upon myself to shop around and call Discount tire and Les Schwab and it is indeed, still the industry standard to offer “lifetime for the tire” road hazard coverage. I am not sure if Todd was just trying to make the sale or if he was misinformed but I didn’t appreciate this. Other than that, Bobbi did an amazing job getting me fit in for an oil change while my tires were being out on.

This was my 3rd vehicle from Mountain States Toyota and my 2nd with Doan Vu, Doan is so considerate and so helpful! Love this dealership!! Service is always pleasant too!

Doan Vu is the ABSOLUTE BEST! Just got my 3rd vehicle from Mountain States Toyota yesterday and I always have a great experience with them!

It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.

It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.

Purchase was easy and felt appreciated as this was our third purchase from them .

*FINAL UPDATE: My husband was able to work a solution with the General Manager at the time, it’s been months since we’ve resolve this and I’d hate to just leave this review as a 1 star. GM was very surprised also when he found out about our situation and took care of it right away. He was also very understanding and respectful. yall really ruining the car buying experience for my family and I. I've been ignored, given false emails on a card, and not answering us truthfully. I'm very frustrated and felt very used. Word of Advice for any young buyers out there: do your research on the dealership and don’t be pushed to getting something you already refused. I'm only asking for one thing, that my husband and I refused in the first place, only to find out that they don't provide you the real truth and just wants to get money from you. I really thought I was going to come back and purchase another car later down the road from MST at the time of purchase but once I left the lot, I found out I've been played. Really not cool yall. Just stop avoiding our issue and treat people with respect. Update: We’re still being ignored. Smh

I bought a 2021 Corolla from Mountain States Toyota on 05/08/2021. This experience, by far, was the most pleasant, easy and fun time I've ever had buying a car. Trey Hughes was my sales rep and he is fantastic! Trey really knows his stuff and he's a great guy too. Jesse handled all of the paperwork in finance and knocked it out of the park with his speed and precision. Great job guys! Please keep doing what you're doing! I'm over the moon on this deal! Anyone looking to buy a vehicle, especially a Toyota, should definitely call or go to the interwebs to see what's in stock. You'll be glad you did!

Jesse and Ryan were awesome! Easy process, great experience. Thanks!

This is turning into the nicest car buying experience I've ever had.

I would highly recommend Mountain States Toyota over any other dealer in the front range. We shopped around for months for our new Rav4. Most of the dealers were pushy and tucked in many hidden fees to the sale. Our sales associate Alex was straight forward, honest and didn’t make us feel pressured. We ended up buying our car for far less then any other dealer had offered us.

Everything went smoothly and was completed sooner than expected.

My experience was wonderful! Christian and Phoebe from the internet sales team helped me decide on and buy my dream car! The process was very easy and straight forward. They were the only dealer in the metro area that was not adding $10k on MSRP for my PRO and no dealer handling fees!

Great, excellent service. Just perfect, even complementary wash.

Addison was great.

Everyone is professional and ready to help you

Fantastic customer support, made purchasing my first vehicle as simple as possible. Overall a great buying experience and I would recommend it to anyone.

The service was great, the service advisor was very helpful and my car was ready when they said it would be.

Had a great experience with the automotive department and my advisor Alex. My Highlander is as good as new after having to have it towed to Mountain States. Also, test drove a new Highlander and spoke with Joe about buying a new Highlander. I am going to come back to buy my next Highlander from Mountain States. Thanks for a great experience.

The service was completed when I requested it.

I was looking for a specific color and package of the 4runner so I expanded my search to include Denver. I was a little nervous about buying a car out of state but it all went pretty seamlessly. Price was good as was the treatment I received from them while I was there. I would do business with them again.

quick and easy

I came in today knowing that I NEEDED to drive out with a vehicle. I wasn’t quite sure what exactly I was looking for but Joe, he went above and beyond, pulled up all the cars in my interest, was straight forward, no bs, and didn’t try to sell me something I didn’t need. He definitely knows what he is doing, and is dang great at what he does. I do not ever write reviews but man, this man deserves twenty stars. Joe if you read this, stay woke!!! You the man. Lol.

I want to give Kudos to Joe Solis at Mountain States Toyota. He gave excellent customer service. I felt like family walking in the dealership. He made the purchase process simple and so easy for such a big purchase for myself. I have always bought my cars from Mountain States Toyota and always will. Great job on the people skills you coach teach and train your Sales consultants.

After dealing with another dealship for years we switched to Mountain States and are very impressed with the service.

Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.

Good customer service. They do a great job of keeping you informed on the status of the work.

carrington was great! he helped out a lot!

Dylan Batch was incredibly helpful, and insightful to get me the right vehicle to fit my needs and budget. Highly recommend him.

Great service, very nice experience!

Alex Mullis is very clear and efficient with service. Very positive and knowledgeable.

Prompt service Knowlege. Customer service.

I had a problem with a tire on my 2020 RAV4. I called Mountain States Toyota and I got great service ( a new tire!) and I didn’t have appointment. The Service Department was busy but they fit me in quickly! Thanks to Jesse! I highly recommend MST for service done professionally and kindly!

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

Larry made us feel comfortable with our decision and gave us all the information we needed. He was straight forward, friendly, and great to work with.

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

I worked with Joe Solis. Joe was so great! I have never had such a great buying experience. He put no pressure on me to buy like other salesmen at other dealerships. He listen to what I needed and wanted. When I buy another car I will be looking for Joe to help me. You can’t go wrong with Joe!

Easiest car buying experience I have been through thanks to Jimmy G... He was kind and pleasant to deal deal with.. Will return for any other vehicle needs..

I just bought a new 4Runner from dean and he was awesome! He will always have our business

Great customer service. Always friendly and stays on schedule

Great friendly place.. made buying a new car effortless.. Jimmy G was a great salesman and really helped us in finding my new car.. thank you to everyone there for their hospitality and kindness...

Best Dealership for Toyota’s in the State!!! My Mother Picked up her 2021 Offroad 4Runner this morning and had the BEST service by Chris Ellerbrock! We’ll definitely be back for any future needs for my Tacoma and her 4Runner !! I highly recommend Chris E. Hands down!!!

Randy was an excellent rep! Made my experience simple and efficient!

Bought a tundra on Sat and everyone was amazing. Nice, no pressure, no pushy salesmen just simple easy experience. Took longer than we expected but they were extremely busy so that can be forgiven. Not impressed with the Tundra we bought tho. We got the base model and it just seems cheap. Disappointing

Quentin’s new G-Ride! Thanks for all the help Joey Ramirez!

I just moved to this area. I have a Corolla and I wanted to bring it to a Toyota-specific place, so I chose Mountain States (mostly because of their hours and proximity). I worked with Romny Ames. He was a pleasure to work with. The space is comfortable, good space for waiting/working, and nice refreshments. Very happy to have gone and will definitely be returning.

I worked with Michael, Jesse and Matt to buy my first car and had a great experience. They made sure my questions were answered and had great teamwork and communication amongst themselves. Glad I bought my car here.

I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

I went to Mountain States when I needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

Awesome team! I will never go anywhere else!

Dan Healy was great to work with.. He was very informative and kept me showed me the options. He went out of his way to show me what was available and then ordered it for me.

My only suggestion is that you inform the customer before they are going to be approaching time for major services. Example - I see your at 99,000 miles, at 100,000 we are going to make these recommendations and this is about what it?s going to cost. When you schedule a basic service and they call you half hour later, ?Well looks like we need to do about $700-$1000 worth of work today. Is that going to be ok?? In the customers mind your full of BS because you didn?t tell me anything at my last service. Buying and maintaining a vehicle is very expensive and I expect my vehicle to stay in outstanding condition because I take it to Toyota and I do my part to take care of it. Maybe lifetime maintenance package should be sold with the vehicle.

My wife and I met Quin when looking for a car. He was completely friendly, engaging, informative, and helpful in every way. He genuinely wanted to find us the best car for us- even when that meant buying from someone else (my wife's back is messed up, and for some reason, the Toyotas killed her.). If you want the best car sales experience you can imagine, check Quin out. You'll be glad you did!

Buying a Tacoma from this dealership was quick and easy. I had expressed interest in the vehicle online. Dan pulled it up when I got there and let me be to check it out. Once I made a decision, the rest of the process was streamlined by the efficient staff at the dealership.

I had expressed interest in a Tacoma online. Dan Healy pulled the vehicle up when I got there and let me be alone to check it out. Once I made a decision, the process was streamlined by the efficient staff at Mountain States!

I really enjoyed working with John Saldivar!! Very nice and respectful man! Knows how to work with his customers very well! I think he should be promoted to manager or some higher position because he is so good at what he does and he is such a hard worker! I commend his hard work and being so patient with me and my girlfriend when we were sold a Jetta that was having overheating problems and they immediately helped me and my girlfriend get into another vehicle asap! I'm very happy with our selection of the 2013 Hyundai Elantra GLS! It is so much more faster than the car we had before and is very reliable as well! I think this is perfect for my first actual car! with such low milage as well! They really work with you as a dealership! I recommend asking for John Saldivar! He really works with you and is super kind!! Although I unfortunately don't recommend working with Jesse Shearman, yes he did work twice with us he just doesn't have the best come across when it comes to sales. I've only worked in sales for 2 years but I know that is not how you treat a customer / sell your car warranty. I get it your trying to make commission off selling the car warranty but you don't force it on your guests I'm sorry but that's how you scare the customer off / make them less interested. He also had a cocky attitude about anything tbh! i mentioned "Wow I'm glad I got a reliable Japanese vehicle! " and he said "Um actually, it's a Korean vehicle!" with the most cockiest way he said it back. It came off as a "know it all" attitude and I did not appreciate that and it was super immature. Also when he was making remarks about the Jetta saying, "Oh now are you listening to your friends who have a reliable Jetta" and "Don't be surprised if you bring your vehicle back in 6 months". You want to treat your guests how you would want to be treated and that's exactly how John treated us! :) Other than that it is a great car place and I love them and what they stand for! I also really appreciate how the car lady upstairs really was patient and worked with us as well! took 6-7 hours of waiting but it was all work it in the end! Thank you again! -Brian and Nadia

work with John Saldivar! best car sales associate in the dealership! He will work with you at ease and is a very nice man to work with!

My sales rep, Sheredan, was professional, friendly and knowledgeable. He made the buying experience an easy one.

My service advisor Claudia was exceptional. I mentioned that I had just gotten off a 12 hour shift at work she told me she would have my car ready asap. She even recommended to me the nice long brown comfy couch to wait in there state of the art dealership. I had a 7:00 am appointment for an oil change and tire rotation and I was out within 90 minutes.

Leaving this review solely for my wonderful experience with Addison! He was super helpful, honest, attentive to my texts, and very upbeat. Also, when I expressed concern over cost, he ensured to keep the rates more reasonable. Made my day! Overall, Mountain States Toyota charges out the a** for their services, but they do quality work. So, Addison’s help with the price tag was most appreciated!

Bought a 2019 Toyota 4 Runner Nightshade and absolutely love it!

Work with Carl...he is amazing!!

We purchased a 2021 4Runner and Randy Hendricks was amazing! The process from the beginning to driving off the lot went smoothly. Thank you! We love our new 4Runner!

What a great experience! Doan Vu has wonderful customer service skills! He showed me every vehicle that I was interested in. He even ran back and forth for different set of keys and stayed past his ending shift time, just to make sure I was satisfied with my purchase and got into the perfect vehicle for me. The thing I enjoyed most about Doan Vu is that he was fun to work with and has a great sense of humor! He was honest and explained everything to me. Thank you, Doan Vu for such a great experience!

Purchase a wonderful car, with no pressure. Great experience.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Travis was also helpful online. The experience was good. Everyone was patient and professional. Hopefully the used vehicle we purchased will be good in the long run.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Also had online communication with Travis. Everyone was professional and helpful. We are satisfied with the transaction and appreciate their patience with my eccentricities. Hopefully our used vehicle will work out well for us in the long run.

Friendly quick service awesome very good experience he was nice sale person he treat good

Friendly, efficient, helpful! Will definitely recommend to family and friends.

This is my 2nd car purchase from Mtn States Toyota and from Carl Peretti. Not only do I come back and continue to recommend to family for their vehicle needs. I go for the customer service I receive from Carl Peretti. He is always Friendly, Kind, Responsive, and works hard to make the purchase experience reassuring and trustworthy. Highly Recommend.

When I have more than just an oil change, Mountain States provides a driver to get me to work and back so I can leave the car all day. This time it still wasn't done at end of day so they provided a rental car for a day. They go above and beyond and I'm so pleased with their service

The customer service was awesome, from our internet chats & texts with Travis, our sales with Juan and our financing with Matt. They all were great in answering our questions and working with us long distance!

I just bought my first car today from Dan Healy things could not have gone smoother. I was worried about the process of buying my first car, but Dan and his team made me feel like I was in safe hands.

I had a fantastic experience buying my Toyota Rav4 Hybrid at Mountain State Toyota! I worked with Trey and he was extremely patient, personable, and not pushy whatsoever. They helped me to find a lower interest rate for financing than I had been able to find with other dealerships, and overall it was an extremely efficient process. Would absolutely recommend!

good. service agent was timely with repair status and process.

Everything explained in detail. Service was fast. Questions were encouraged. Friendly team. I was satisfied with all aspects of car maintenance performed today. Thank you.

Recently went there looking for a Toyota Rav 4 and had an awesome experience! Michael, Jesse and Matt were super helpful and were always looking out for our needs in our car. The car drives super well, is well taken care of, and we love it!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this markup. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

I have never bought a car before and i must admit, I was nervous. As a woman, anything surrounding cars, I have my eye out to be screwed over because I know I don’t know much. This was not the case here! Working with Doan Vu was a DREAM! he worked with us over a span of two months until the used car that fit our needs fell into the lot. Within minutes of notifying him we were interested he called us and helped us sort out the details. Within two days we owned said car. Doan is so kind and happy and just radiates good vibes. We felt in great hands with him and then with the financing guy, Jesse, as well. They are both so personable and genuine and fought to get us the best deal possible. I can’t recommend this place enough!!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this model. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

Good purchase experience last year, good service experience last year and today.

Very nice & informative. My vehicle was done quickly.

They were great to deal with all the way around! Fair pricing and amazing customer service.

Life’s too short to waste time on the empty promises, bait-and-switch tactics, and zero-sum negotiations engaged in by many mainstream car dealerships. Car-buying should be super-easy, right? I mean: I have money, you have vehicles - let’s just do this. Well, the dealers in my hometown haven’t figured out this simple concept, which prompted me to seek out Mountain States Toyota. On a map, Mountain States is 1000 miles away from my home, but where it counts - high integrity and mutual respect - we’re basically neighbors. Chelsea White and Michael Ramstetter went above and beyond to make purchasing my new 2021 4Runner smooth and hassle-free, and they remained customer-centered throughout. Through a small handful of emails and phone calls, they communicated promptly and clearly, committed to specifics of my selected vehicle, and kept me advised on that vehicle’s projected arrival timing. On purchase day after I arrived at the dealership, we finished everything up in about an hour and I was on the road. Good people. I’ll gladly seek them out next time I plan to buy a Toyota.

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

Very happy with Mountain States Toyota and my salesman Carl. Was planning on just test driving a new Corolla thinking I wouldn’t be approved till another few months but he was able to get me the payment I wanted and get me into a 2021 Toyota Corolla. I am still in shock...thank you!!

Very helpful and timely in taking care of my car repair.

I recently was in late on a Saturday when most all sales reps were tied up and unable to really help when I was approached by Doan Vu. Immediately Doan was very attentive, even well he was working with his current client. He was very knowledgeable and honest and reassured all my doubts. He went above and beyond by making sure I was approved and in the vehicle I wanted by Monday evening. I will always recommend and use Doan as sales rep going forward. Mountain States is lucky to have a gem like him.

Coming in late on a Saturday when most sales reps were tied up and unable to help I was lucky to get Doan Vu as my sales rep. He was very attentive, knowledgeable, honest. I'm beyond grateful for the work and help Doan put in. Mountain States is very lucky to have him on their team.

We bought a new Highlander Hybrid at Mountain States. Of singular importance in our decision was that the deal was straightforward, no hidden fees, no exaggerations. In addition our salesperson, Paul Axt, was courteous, efficient, and most helpful. He went out of his way to clarify the buying experience and to explain features of the vehicle. And he ensured that our vehicle was prepared and ready for us to pick up when promised. We greatly appreciate the service we received.

Ask for Larry at Mountain States. Larry knows the product, he makes a fair deal, he cares about customers, he keeps it low pressure and friendly.

Very helpful and easy experience!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have.I will surely return to do more business!! The whole team was great!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have. I will surely return to do more business!! The whole team was great!

Peter was very helpful, he explained everything in detail and offered us some good direction.

Very pleasant experience Chris Ellerbrock helped me find the perfect car and was very helpful answering every question I had and after buying the vehicle he helped me setup the Toyota app 10/10 would come back n buy another vehicle from Chris!

Had to return the next day after changing the fuel pump because the check engine light came on. They were able to locate the problem and fix it in a short amount of time.

I appreciate the time and patience Jim Gallegos put in for me when I came in to buy my first new car. I appreciate how helpful he was and he made everything very easy. Thank you so much!!!

The team at Mountain States Toyota all worked very hard to insure that I would be totally happy with my purchase. My salesman Larry paid close attention to my wants and needs and paired me up with a most exciting vehicle. I love all of the options on my new Tacoma. Robert in finance thoroughly explained everything in detail and made this a very enjoyable experience. I’ve been going to Mountain States Toyota for twelve years. I have never had a problem.

Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!

This was one of the easiest car buying processes I have been through. Our salesman was wonderful, not pushy, and answered all our questions.

Justin got me in and out in record time - made the process very smooth

Great and friendly service. Very quick and responsive.

The best period Scott Garrett and Jeff Jenkins and Robert in finance and Joey sales are the best. TIM has done an amazing job with this place he's the best too

We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!

Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!

Excellent service - will start using for all service needs

My wife and I came to Mountain State Toyota 27 Feb 2021. Both of us were surprised to see how busy they were but we were greet by Carl and helped us all the way thru in our purchase. I was pre approved by my bank prior to coming and Toyota game me a much lower interest rate than my bank.

they have the best prices.. nearest to true blue book.. and thats the key.. and really nice people

Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi

Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!

Our dealer rep did a fantastic job helping us buy our new Toyota. I would definitely recommend them to others.

Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!

Easy, fast, quality service. Associate was very friendly and knowledgeable.

Go see Joey he is the best! He is so great and awesome at what he does! Great customer service! Highly recommend him and buying a car from Mountain States Toyota!! We love our Toyota Camry and our previous Corolla! He helped us get both! Can count on him to make the process easy! Thank you so much Joey And Matt!!

We found our 2015 Avalon on cars.com and sent out an inquiry. Shan at mountain states Toyota was great at getting in touch with us, establishing a great line of communication and facilitating our every request, which included checking the vehicle personally for smoke smells before we drove out to the dealership. Shan helped answer our questions and concerns and when it came time to buy he made us feel like he was on our side and wanted to help us get the best deal possible. Overall great experience and would highly recommend this dealership and Shan’s expert knowledge and attention to customer service.

Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.

Amazing service and selection, run by true professionals.

Larry exceeded my expectations with his general and technical knowledge. Knew everything that was asked of him. It was a very care free/worry free experience buying my new truck. Doing these types of things can make you anxious and nervous. I went into the dealership hoping for the best. I was instantly relieved and impressed with everything that was required in purchasing a new vehicle. This was my first new vehicle purchase and now I am more than happy with the result. I sincerely thank you Larry, my financial advisor, and the dealership for your professionalism, and honest information.

I had a great time buying a new RAV4, i did not get hidden fees, i was given a great price and that never changed. I will recommend this dealer because i did get a fantastic deal and customer service. I definitely will buy again from this dealer.

A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.

Great prices, great salesman. No pressure and very accommodating. Would definitely go back.

Great place to take your Toyota to get services at.

Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.

Very friendly! They gave me a great deal!

Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!

The dealership handles all my questions and service needs. I have both of our Toyotas serviced at Mountain States

The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.

Pleasant, efficient, accommodating and professional.

Took my Tundra in for a turn signal recall and to have my horn fixed, and a high beams issue. Horn did not work anymore, and high beams stopped working for approximately 30 minutes when I was driving out east. Recall issue was fixed. The high beams issue they said there was nothin they could find wrong. The horn issue, they found out what the problem was and fixed that, a bit pricey to fix in my opinion. All in all customer service was excellent, enjoyed the waiting area, free coffee and waters. Miss the popcorn machine tho.

This was our first purchase and first dealership maintenance service for the vehicle. I couldn?t be more happy with how we have been treated since day one.

Fast and efficient buy. The dealership doesn?t have any hidden fees (unlike other dealerships) . I?ve completed information and applied for financing online. It took me less than 2.5 hours to come out from the dealership with a new car. This is my second car that I?ve purchased from this dealership.

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!

Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.

Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.

Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.

I?m pretty sure I?ve only ever written a review once or twice in my life. Rarely do I feel moved to take the time for this, but the second I left the service center I knew I?d need to write a review for the great experience. I?ve worked in customer service my entire life and understand how draining it can be to keep up smile after smile, all day every day. I was really impressed by how genuine Gabriel was and how natural it was to speak with him. Every time I have an interaction with a company where the staff can only speak ?corporate? tongue with the customers, I want to vomit. Gabriel reminded me that there are still friendly individuals out there who really care about having a pleasant and honest interaction with customers. He was human and had character. That man needs a raise. The dealership is also really nice to wait in and they were quick with the repairs. I had no idea they offered complementary coffees until Gabriel pointed it out. Everything is running nicely so far. I can?t complain. Seriously, give Gabriel a high-five, Toyota. He was the heart and soul of that whole interaction.

Wonderful people. Wonderful service. Really helpful

The salesman, Doan Vu, went out of his way to make our experience a pleasant one. He could not have been more accommodating and helpful to us. We ended up buying two cars and he made sure to address any questions we had at every opportunity. The purchasing process with Ryan was also pleasant and he was very efficient. It is a very friendly dealership and customer service is their priority.

Dan Healy, our sales rep, was friendly, knowledgeable, and helpful. I?ve been impressed with Mountain States for years having had our old Prius serviced there.

Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.

Deciding to purchase a new vehicle for us like going to the dentist - A total pain. However, my/our experience at Mountain States Toyota was exceptional. My wife and I had made an appointment and after our arrival we were met by our salesman Seth Burn. We shared with him what we wanted to accomplish (test drive a Hylander and a 4Runner). Our first ride was in the Hylander and then of course the 4Runner. We loved both rides. Seth then asked a series of questions to assist us in refining what our wants were and asked which vehicle really met those wants. The decision was relatively easy. There was never any pressure by Seth or anyone else. We than made the deal on a 4Runner (at a great price as we used our Costco Auto Program). The concluding step in any car buyers experience is the DREADED Finance Dept. Unbelievably, this was not a pressure hour of the Manager attempting sell us extended warranties etc. We patiently listened to the spiel. Declined the offers and paid for the vehicle. We were in finance less than 45 minutes.. Again NO PRESSURE. The Mountain States Facility was immaculate, comfortable, and had amenities like free water, coffee etc. Our car buying experience at Mountain States Toyota was 10/10. We will tell all our friends about this day, providing an absolute good report. Thank you Seth and Mountain States Toyota. Jim P.

Good communication from the service advisor! My vehicle was ready earlier than expected!

My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!

Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.

We recently moved here and we reached out when looking for a car. Mike Ramstetter did an excellent job of answering every question, showing infinite patience, correcting information when it needed corrected, and being very kind and encouraging!

I had best experience with them.i would recommend to all the buyer

I had the pleasure of dealing with Paul Axt in sales and Paul Floistad in finance and it was the smoothest process I’ve ever had buying a new vehicle. These guys care about you and are not there to jerk you around . Very personable individuals and that’s what I liked the best, besides getting the best deal on a 2021 4Runner. Would recommend them to anyone along with Mountain States Toyota. 🙌💯

Pleasure doing business with such a polite and knowledgeable salesman.

Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.

Excellent car buying experience. I ordered a Tacoma TRD Pro from Mountain States Toyota. Their pricing was as advertised, they had great communication during the process and they have excellent sales people / service. One of the best car buying experiences I've ever had.

Outstanding, I?ve purchased and leased over five cars/trucks and highly recommend. Salesmen Patrick Ericsson has been our go to guy for many years.,

First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!

All employees were friendly and courteous. Service was completed on time.

Randy was outstanding very professional and helpful

I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!

I worked with Jim Gallegos who took really good care of me and the process. Super painless without any bullying or bs! I got the truck I’ve wanted for years at the price I wanted it at! Get your Tacoma here, you will not be let down with mountain states! Thanks guys!

I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!

We purchased a 2021 Rav4 Hybrid from Mountain States. Although the actual purchase took much longer than expected both our salesman(Jim Gallegos) and finance person (Andy Im) were excellent. It was our first time using Mountain States and we were impressed.

THEY ALWAYS TAKE CARE OF ME

Service done on my car very helpful and professional. Thank you for a great job

Chris did a good job for us

Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST

Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!

Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.

Fast and efficient. Friendly, helpful staff.

I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.

I've purchased three vehicles from this dealership and always come back to have the maintenance for them completed. Everything they do they do to the best of their ability. I've never had a problem with this dealership either with purchasing my vehicles or servicing them. They make everything easy!

I was very pleased with Dan Heeley. I purchased my vehicle through Costco's partnership with Mountain States Toyota. Chelsea White handled my internet incoming order and handed off the final details to Dan. I able to get year end incentives and learn about my vehicle on features I didn't realize it had. Dan walked me through the final process and it was painless. I highly recommend talking to Dan for assistance in buying your next vehicle as well as working with Chelsea if you go through the Costco program.

Very impressed visiting this location and working with Doan Vu! As a first time buyer it’s scary and he made the experience very exciting and easy! Would recommend visiting this location and working with Doan!

Excellent service department, fast and efficient. Friendly, helpful staff.

Excellent customer service!

Drove 92 miles each way to look at a Rav4. Jake from Mtn States made my buying experience very pleasurable and satisfied all my requests, even with others standing in line to buy the car. Very happy with the purchase and customer service.

Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.

I worked with Sheridan Southerland, and i cannot say it enough... HE’S awesome! He so incredibly knowledgeable, and patient. I want to come and buy five more cars from him!! 10/10 would recommend him to help you out!!!!

Great service and great people. Very low pressure which is great for new buyers.

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Carrington was great to work with!

Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Patrick was great to work with made the process very fast and easy I would recommend Patrick and mountain States Toyota to anyonewill definitely go back when we are ready for another vehicle

Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.

My sale went smoothly with the only complaint being it took way to much time! It would be great if you could buy a car with the same effort it takes to buy a loaf of bread. But that can't happen with all the paperwork required! That needs to be worked on!!

always get treated like I am someone important. They go above and beyond. Thank you!!

Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.

Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.

Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.

Very easy buying experience. Never felt undo pressure.

I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.

Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill

I bought a Highlander at Mountain States Toyota from Peter Simoneau. He provided all the information I needed and I felt he was committed to helping me find the car that would best fit my needs. There was no pressure and no shenanigans. He made it easy! I would definitely buy a car from him again!

Having purchased four Toyota?s from Mountain States Toyota, they have always been friendly and courteous to work with. Their service department always takes care of my issues in a timely manner. The sales department is top-notch and professional.

I have leased multiple vehicles from this dealership over the past 10 years with the same level of service each time. I have (2) Toyota dealers closer to me, one is owned by a company I used to work for in the past. Neither dealer has been able to deliver the overall satisfaction I have consistently received from Mountain States. As with all dealers, people come and go yet this has never diminished the experience. This visit a friend and I each leased a 2021 Tacoma with Jim Gallegos handling the transaction, and Sean Kramer (GSM) handling the numbers. I also worked some number with Jason (sales manager), all are great people to work with. There is no pressure, just there to answer questions and move you in the direction you feel comfortable going. Also they charge no dealer fee which saves you about $600 right off the bat. I wish they were closer to my home, but have always been worth the drive. Will be back in May to lease another vehicle.

Easy to get to location. Staff is friendly.

It seems like they have the lowest prices around compared to other dealers.

What a perfect experience. Flew in from out of town to move here. Did the agreement to pick it up at a designated time. I arrived at the dealership where Matt met me. Car was ready to go in the delivery spot. Professional all of the way. Finance department was awesome too. Thanks for a wonderful transaction and a new ride. Highly recommend them.

Very polite and this is where I always go.

Excellent place with great people!! Very safe with contactless service!!

I had an excellent experience working with Larry. He made the whole process quite seamless and quick. Thank you so much! I highly recommend Larry and this dealership.

I walked into Toyota knowing what two cars I was interested in, I test drove them both very quickly, knew what I wanted, and I was able to work out a deal with the dealership on what fit my budget, and walked out with my dream truck!

Shout out to Chris Ellerbrock! This was my first experience with Mtn States Toyota, Chris was a fantastic point of sale for my new 4Runner. Never any pressure, so easy to communicate with and honest! I'm now a loyal customer.

Working with Mountain States Toyota to buy my new 4Runner was a pleasurable experience. Larry Hill made the transaction very strait forward and simple and was a pleasure to work with. I have found my new "go to" dealership for Toyota purchases (which there have been many over the past 20 years).

Bobbi awesome job. Great place to buy a car or truck. Go check them out always friendly and help you. Bought 5 vehicles from them and will not go anywhere else.

Mountain States Toyota was great to work with in purchasing my new 4Runner. The internet pricing and inventory were great, and the experience at the dealership was simple and strait forward. Larry Hill was great to work with and delivered on everything without any issues. Overall pleasurable experience.

Always a good experience !,,,

Very efficient! My car was serviced in the time they told me, and they washed it.

We just bought a new Highlander Hybrid from Mountain States Toyota. We worked with Seth and he made the entire process very smooth. We did most of our transaction over the phone and through email and he was more than patient with requests and questions. He had everything set up for us to come in to sign paperwork and drive away in our new Highlander. Highly recommend working with Seth!

1st time buying from this dealer. Will do again when need arises!!! Fast, easy process. Great service!! Randy was great to work with. Had the car ready for us to test drive and made buying experience easy!!

Good service. Would recommend. Very efficient from when I took my car in and left.

I went in to just look at cars but actually ended up buying one. The person, John Saldiva, who helped me through the WHOLE process was very patient and eat to work with. They kept everything really clean too!

I was done effectively and on time at the time the told me that I was going to be ready

Jake was a great salesman and the transaction was so smooth. I went in with pre-approval and I got the car I wanted. I will use them again!!

Doan Vu was nothing short of the nicest person to work with. When our test driving car ran out of fuel, Doan rushed over and helped us out immediately, and was always extremely kind. The subtraction of one star is because when we told the dealership our car didn't have gas, one of the employees simply told us we "must be mistaken" without checking -- and what do you know, we were stranded on an incline with no gas 6 blocks later. I do not know the name of this particular employee, but this was not Doan or his fault. The receptionist was very nice as well.

great service, excellent people 👍

Thank you Sam for taking good care of my car! Great service and I was in and out in no time!

From shopping online, to scheduling an appointment, and then onto the actual buying experience, Mountain States has really streamlined and made the process of buying a car enjoyable. The reason I docked a point was the titling seems to be a bit slow (over 30-days and still hasn't submitted to my state, I'll have to call them back for an extension to the temporary tags).

Once again the folks at Mountain States Toyota service department knocked it out of the park! Thanks so much, job well done!!!

I recently purchased a 2021 Toyota 4Runner, and I couldn't be happier with the entire process through Mountain States Toyota! I initially reached out online with questions and dealt with Chelsea. She scheduled me a test drive where I met Seth. By the next business day, I had reached out to Seth to let him know we were ready to move forward with the purchase. They installed the remote start and we were able to pick up the vehicle within a few days! We went through the finance side with Paul, and he was great. We were very happy with Chelsea, Seth and Paul. They were helpful and friendly. I have already suggested Mountain States to a few friends who are looking to purchase Toyotas. They have the best selection in the state and you can't beat the service!

work to be done on friday..........................................

I've been a customer/fan of the service dept in the past. But just got my new Highlander from Mountain States and the sales team was fantastic. I highly recommend them to anyone looking for a new car.

Salesman Carl P was pleasant to deal with, not pushy, told him what I was looking for, he found it on the lot and in no time I left with a new truck

Always excellent customer service! I will always get repairs done at Mt States Toyota!

Great service and staff. Appreciate their knowledge and sincerity with customers.

Carrington Latham is an amazing salesperson!!!

very easy car buying experience, no pressure, very informative. Peter Simoneau was my sales specialist, and it was awesome!

The experience was painless and straightforward. Ones of my easiest car purchase experience ever. Thanks to everyone who made it.

Steve was very helpful in helping me pick out a car earlier this month. Highly recommended.

Great experience with Larry Hall. I have always dreaded going to a dealership but this was different. There was no pressure and none of the haggling I hate. Would recommend Larry to everyone.

My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.

My previous car was stolen about a month ago. I went to many places looking for a reliable used car. I did not want a new car loan. Jim Gallegos walked the whole place with me and really helped me find a great car for a great value and the wonderful thing buying a Toyota, was also being able to get a warranty for peace of mind. I am very happy with my (new to me) car. Jim took very good care of me and made sure I had everything that I needed. I am very please with this experience.

service is great, people are awesome!

Jimmy Gallegos at Mountain States Toyota was great. Fast, easy, no BS. Stayed late at work to coordinate getting my new truck home.

They are very confident in their knowledge of the vehicles they service . Also easy drop off and pick up of your vehicle.

Great Service. Caring, Clean facility. Will be back

We got great service! Friendly and quick. Drove off the lot in my dream car. Thanks Mountain States Toyota.

Best experience in my car buying history. Recommend this dealership

Had a great experience throughout the whole sales process. Pricing was better than anywhere else in town.

They had the exact vehicle I was after with every feature I wanted. I waited for 3 years to buy this car until I found the perfect one. The sales people weren’t harsh or aggressive. They were incredibly helpful and supportive in my purchase. They went above and beyond helping me with financing and making sure I could go with the credit union I wanted to. So impressed with this dealership. I have even reached out to them about the car after the fact and they were helpful in answering my questions. I recommend this dealership completely

Doan Vu was awesome! My best car buying experience and would highly recommend Mountain States Toyota. Great customer service and paid close attention to keeping everyone safe with sanitizing of tables, etc.

It is great experience purchasing a vehicle from mountain states Toyota. No rush, attention to detail.

Would recommend this Toyota location to anyone! Great customer service.

Quick and easy stop in today to get routine maintenance.

Great customer service. All repairs plus more and done earlier than scheduled. Thank You!

Dan Healy and the entire team did a great job assisting me in the purchase of my new Tacoma. The entire process was pain free. Thank you!!

Alex and the whole team were so great to work with! He was very patient with me and made sure to answer all my questions thoroughly. The process of leasing my car was so easy and I am in love with my 4Runner! If you need a car, definitely start your search here.

Trey was awesome. I bought a RAV4 last Wednesday. He was pleasant and easy to work with, and he has followed up with me to make sure that I am happy with my purchase. And...I am happy. I love this SUV!

Customer service was great and the people helping me was great. It was quick.

Carl Porretti was very professional and extremely helpful during the buying process. He made sure to keep informed on what was happening and what the next steps were.

Great experience so far. This dealership takes pride in what they do each and everyday, you can tell this by how there employees interact with customers and each other from sales to service members and office staff. I will defiantly continue to take my Toyota Camry to them for service until I'm no longer the owner of it.

Larry was Awesome! He asked questions and listened to what I was looking for with regards to a car and payment options. What is usually a stressful time and interaction he made stress free and really easy. Thank You!!

I swore I would never buy a car from a dealer again but I found a used car on cars.com at Mountain States Toyota. The entire process couldn't have been better. Jake was a fantastic representative, very attentive and not at all pushy. They were willing to negotiate within reason and made the buying experience pleasant. They guaranteed the truck would pass emissions and when it needed a new gas cap they had a new one ordered for me within hours. They also provided a $25 coupon for emissions and they do not charge any dealer fees. If I buy another car new/used again, I would go back to Mountain States Toyota for sure.

I would refer this dealership to anyone looking for a toyota. Very efficient and honest. Great inventory and lots of space inaide the dealership.Everyone was very friendly.

disappointed no cars in showroom otherwise great people, clean, that's why I keep going back

Fernando always gives excellent service. He?s a big reason I keep coming back.

Great customer service, no issues! Very efficient process! Car was processed and returned to me when promised.

The dealership did not press me to purchase a vehicle. The sales person (Seth Burns) meet me at the door of the showroom. He greeted me listen to what I wanted and show several trucks. He didn't know I had already picked out a truck. Seth helped me with all add on. Seth kept me informed on status of vehicle for pickup.

A truly different car buying experience. Mr. Doan Vu will help get you in the Toyota you want. Professional, responsive, no pressure dealership that works as a team to deliver an amazing experience. 5-Stars

Thank you Sean Kramer and Christian for helping me with surprising my mom with a car. You are amazing, friendly and easy to work with. You rock!

Doan Vu was awesome! What can I say great sales person and even better guy, easy to talk to and didnt push me into a vehicle that wasnt of interest of me! Overall great experience for me and I will be going back once im ready for a trade in. Thank you Doan Vu the vehicle is awesome P.S. Doan Vu is a bit of a jokster that keeps the room full of energy

Joey Ramirez, Lana and the entire Mountain States Toyota staff made it an absolute joy to shop for a used car! They let their inventory do the talking and walk you through the steps of acquiring your interest calmly, efficiently and professionally! I highly recommend this dealer to anyone seeking a great deal on a great car!

On time service, everything up front to cost and time to do it. However had to ask them to disenfect car before I drove it home.

Happy to be a returning customer, purchased my certified used 2013 Rav4 here, and just recently (couple weeks ago) purchased a 2020 Toyota Tacoma. Never did it cross my mind that I would be leaving the dealership with a new truck after a scheduled test drive. The staff at Mountain States Toyota really goes above and beyond to help you with what you are looking for in a vehicle. Thanks Randy and Jessie with the help in purchasing my new Tacoma.

Juan Casillas and his wife brought my car up during our shutdown. very sweet folks to be sure. he took all precautions and it amazed me that the company/ juan would actually do that. Months later i discovered that three of the wheel caps were missing springs. One fell off and i had service done closer to me and brought the subject up. No resolution at all and I would send folks to Mt. States in a hearbeat. Called Juan and in under a week, three new caps were sent to me. Going forward i will drive farther to Mt States even though not as convenient. Did not rate repairs, i have not had any done and i never saw the facility, we did it all by phone so i assume i would have given that a good ratin I am in customer service and he treated me like i treat my customers, We have contests among my staff to try and see how far we can go to make folks happy. That might sound funny but i have thirty years of close friends that have walked into my doors over the years and i treasure that. Dave Watosky Estes Park

I have bought many cars from Mountain States Toyota and the experiences have always been five star. This week, I bought a car and the salesman, Juan, went above and beyond to make the process so positive. Manager James was very helpful, and Lana in Finance ensured that the contract phase went smoothly. I highly recommend Mountain States Toyota to anyone looking for a new or used car!

We went to Mountain States Toyota looking for a nice daily driving smaller vehicle like a Camry. Found one we liked and bought it, so pretty simple. The sales man was Chris Ellerbrock and was super knowledgeable and made the whole transaction go very smoothly. A+++ for this dealership the whole team down there is awesome!!😀

I went to Mountain States Toyota and I asked to speak with someone Bilingual. John Saldivar came to the rescue. He was easy to work with and very respectful of my time and he listened to what I was looking for. I bought a 2021 Toyota 4Runner for my wife as a birthday gift. She loved it!! Thanks, John. John me dio un trato excelente, les recomiendo que compren su proximo auto aqui.

Bought a car from Joe Solis, Best car buying experience I've ever experienced! Thanks Joe for taking care of all my needs! I will for sure be recommending you to all my friends and family!

I bought my first dealership car here, and I have to say I would never go anywhere else. They go to the full extent to satisfy their customers. I believe our sales guy name was Nick Fuentes and he never once left me confused, or questioning if I’m making the right decision. Every question I had, he had an answer for. And if he didn’t have the answer. He went out of his way immediately to get it solved. I would recommend everyone that goes here ask for Nick. He was absolutely amazing. I’ve read reviews about people’s bad experience with customer service. They were talking to the wrong guy. Next time you guys need a car go in and ask for Nick Fuentes. You will not be disappointed. Thank you mountain states for the experience. We will return.

Nick Fuentes was super nice, helpful and extremely patient while I picked out my car. He was insightful and was willing to answer every question I had!

Denver Colorado Mtn States Toyota sales consult Jim Gallegos. This is the 3rd vehicle I've purchased from Jim. I appreciate his style & product knowledge. In & out very reasonable. That's why I keep going back to him.

Nick F was great! I will definitely be coming back to buy my next car because of him! He was so nice, attentive and was very patient.

I bought a car here from Nick Fuentes and he was wonderful to work with! He wasn't a pushy salesmen, he was professional and personable and helped me find just the right car for me!

Staff is very patient with questions. The service department explained every detail of the work to be done so I would fully understand. Thanks for the patience and professionalism after getting off a 12hr work shift!!!

I would like to give recognition to Chris, I spoke with him about buying a 4runner. At the time he did not have a vehicle I was looking for. After several weeks of searching I got a follow-up call from Chris letting me know that if I had not already found a vehicle he had one that had everything I wanted on his lot. Chris made this one of the easiest car buying experiences I’ve had. I would recommend seeing Chris to anybody that’s looking for a vehicle.

I've purchased a couple of cars from Mountain States Toyota in the past and I keep coming back because of the amazing service. Doan is my go-to person when I'm there and he's helped me without fail. If you're thinking of getting a Toyota then I would highly recommend Doan and his services!

Whenver, I'm in need of a car then I always look for it at Mountain States Totyota. In the past, I've had extremely reliable cars from here and the service is amazing as well. Specifically, I usually work with Doan and he never lets me down. I would highly recommend purchasing a car from here and working with Doan if you get the chance!

Dan helped me with the purchase of a new Tundra. He was great to work with. I felt he was doing all he could to make the purchase as easy as possible!

Great product. Nick Kramer was so professional and courteous and was quite patient. He answered all of our questions before we had to ask. Excellent customer service.

I had an amazing experience with Christian Janzen, he was so patient and kind and took the time to listen to what we needed! I would definitely recommend Mountain States Toyota for all your car needs!!