I had a fantastic experience with Mountain States. They have a really easy buying process. No pressure sales and delivery from Juan Casillas. Emily Caldwell did an exceptional job of providing me with options for various units incoming. Andy Im was great in finance. I can't say enough good things about this group.

This was my 2nd vehicle from Mt. States Toyota and, like my first purchase, I experienced no high pressure sales techniques. The only process that I thought could use improvement was the amount of time - (approx. 3 1/2 hrs) - it took to finalize the process on the day I picked up my vehicle, especially since I didn't need to go through the financing process. I will most likely buy my next Toyota from Mt. States.

Ordered a 4Runner Pro through Mountain States and was pleasantly surprised this was the one dealer in the state not charging outlandish markups for the vehicle. Andrue was extremely helpful throughout the ordering and build process and Carrington was equally as helpful during the buying process. No nonsense during any stage from ordering through delivery. Couldn't be happier with the Dealer and more importanly the vehicle I purchased.

Johnny was great, although I didn’t get what I was wanting for my trade in they still worked with me and got me in a beautiful 2019 WRX highly recommended this dealership! Professional and friendly!

Very good,excelent,the Paul is the best profecional.

Second vehicle I have bought from mountain states! Couldn’t recommend them more!

Purchased used car from this dealership that was listed on an online site. The vehicle was as advertised and was appropriately priced for its condition and mileage, The facility was clean, well ordered and showed a sense of pride in the dealership. The salesman assisting was very personable, professional, and helpful. The value provided for my trade-in vehicle was exactly as expected. Finance offered, but did not try to pressure any up-sale warranty contracts. Only reason not for higher marks is that it took a bit too long to complete the cash deal. Nevertheless, I would highly recommend this dealership for new and used car purchases.

First made contact with online sales staff. Was told the RAV4 Hybrid I wanted - in short supply nationally - would be delivered to the dealership in the first half of January. I put down a deposit and the vehicle arrived Jan. 12 as promised. I came in later that day to finalize the purchase and drove away in the afternoon with my new RAV4.

This place was remarkable. The young man that I had the pleasure of doing business with was very knowledgeable, knew how to treat customers as customers. I would highly recommend Mountain States Toyota to anyone looking for an auto. Thanks Mountain States Toyota for a great experience!

We understand that it is a tough time to find a new car these days. Patrick of the Mountain States Toyota promised to do his best for a search for the 2022 Highlander when we met in late October. He was telling us that the car might be available in March 2022. However, he continued to expedite and serch for the car and finally, he found the car and I received in January 15, 2021. I always use the Mountain States and this is my third vehicle that I purchased from this dealer. I should be remembered that the after-service has been very satisfactory and trustful. I will continue to use this dealership.

Michael R and the team at Mountain States Toyota were excellent! They were patient and knowledgeable and worked to get me better financing than i walked in the door with. Michael put me on the list for a Rav4 Prime early and kept me updated while i waited for the car. He then adjusted his schedule to allow me to pick up the car at the most convenient time for me and showed me all the ins and outs of the vehicle. He even gave me a lovely little gift basket after i picked the car up. 10/10 would recommend.

Kudos to the people who work here especially Tou and Paul. They were very accommodating and really took our interest in the car seriously, laid multiple options so that we can choose what's best for us unlike any other dealerships we encountered. We decided to get the 2022 Toyota Rav4 XLE that's supposed to come by the end of January 2022 and it came earlier than expected. Tou has been in constant communication with this, giving us update every week which was very nice and puts our minds at ease. Paul gave us a wonderful deal that we easily took, a no brainer if I may add. All in all, I 100% recommend Mountain States Toyota.

Great dealership, friendly, honest and a real pleasure to work with, particularly my sales rep, Paul.

We bought a new RAV4 Prime and the Mountain States experience was exceptional. Our salesman spent several hours showing us all the car?s features and answering all our questions. The best experience we?ve had buying a new car.

Michael Ramstetter made buying a car so easy, even in the middle of a pandemic/global supply chain crisis. Great communication and customer service the whole way through!

We have bought 4 cars from Mountain State Toyota over the past 6 years. Every time we have gone to them the service has been great. The salesmen are always very helpful and knowable about the auto that we are buying. We love going to them and we will continue to and we highly recommend them if you are looking for a used or new vehicle.

This was my first purchase of a brand new vehicle and the experience was a great one! Bryce Lines gave me a great deal and was very helpful in finding me my dream vehicle even with the shortage going on. He saved me money that another dealership was trying to charge me and got me one year newer than what I was being offered. Quinn showed me features on the car and gave me ample information about the newer models compared to the older ones. He was very knowledgeable and helpful! Matt in finance was great to work with! He was patient with me and got me the best deal possible. Both stayed after hours to help me get everything done and on my way! I would highly recommend this dealership for any car buying experience!

The sales person was very helpful and respectful. He was transparent with us form the start. Great service and attentive.

We found the RAV4 hybrid we wanted and Jim Gallegos was great at going through the incoming inventory, helping us pick the one we wanted, reserving it for us and keeping us posted on the delivery date. Jim was very knowledgeable on hybrid technology and stressed the importance of torque when comparing hybrids. I will recommend Jim to my friends who are interested in a Toyota.

Friendly!! Excellent!! Amazing!! Outstanding!! Great!!

Jim Gallegos was excellent in working with us in finding the Rav4 Hybrid we wanted, getting it reserved and keeping us informed about delivery date. He went out of his way in giving us the latest status and spent a good deal of time with us when the car came in and making sure we understood all the car features.

The experience was excellent. Mountain States Toyota gave us an excellent customer service from beginning to end and beyond after we sign the contract .

John was an excellent salesman! I knew what I wanted when coming in so John just made sure we went through the process as efficiently as possible. He made the process very smooth, highly recommend!

Jimmy Gallegos did an awesome job helping me find a vehicle to help me out with my gas milage. The dealership gave a fair price for my truck and traded a Camry that I hope to keep for a long time. He was friendly, knowledgeable and took the time to show me all the features on the car after I bought it. I also had excellent help customizing my purchase to what I like.

I met with Jim Gallegos, who I found to be warm and welcoming and extremely knowledgeably regarding the 2022 Rav4 and Highlander. Jim was able to show me several Rav4s and provide information on Highlanders and Rav4s being built and scheduled to be delivered in one to two months. I asked Jim if there was anyone at MS that would like to look at our 2019 Subaru Outback. This happened and I was present with a proposed price sheet for a 2022 Rav4 I was interested in possibility buying. I concluded out meeting by telling Jim that I would return with my wife later the same day. Upon my return with my wife, we were warmly greeted by Jim. My wife had several questions relating to the vehicle; Jim was able to answer each of the questions, and he offered to show us a vehicle of a different color but otherwise identical to the vehicle we were considering and another vehicle several categories lower. Back at Jim's office, reviewing the price sheet, Jim indicated there was no bargaining at this dealership and the figures listed were final. We decided to pay a $500 fee to reserve the Rav4 vehicle to be delivered in March. Our experience with Jim at Mountain States was outstanding. Among the many attributes Jim exhibited was his superior knowledge of the vehicles we were considering. If you are considering the purchase of a vehicle at Mountain States you will be in great hands if Jim is taking care of you. By the way this is the fifth vehicle we have purchased at Mountain States.

Best experience I've had buying a car ever! Paul Axt was the best! He helped so much and made everything easy to understand. Recommend 150+% and ask for Paul Axt cuz he is the best!

Our Sales Consultant Carl Porretti treat as family he is the best

It was a great experience. Christina and Quin were excellent. The entire process was easy. We are glad we made our first new car purchase from Mountain States Toyota.

COLE was outstanding. No high pressure sales. He looked for what I wanted gave me options to consider. He followed through with everything he said he would do. He went above and beyond and loaded the items from my other car into my new car. Matt in financing was super friendly and not pushy. This is why Ford lost my business. Matt has a great personality too. Great listener and gave us exactly what we wanted.

Joe S. was excellent. Got us in and out quickly with our new car and let us bring our dog. We also happened to be picking up the new car on the day the Marshall Fire was burning near our home—Joe called us to make sure we were okay after we had already left with the car. Thanks so much, Joe!

Thanks for helping me purchase my 2022 4Runner TRD PRO

It took awhile for the Highlander that we ordered to arrive, but that had nothing to do with the dealership, but the chip shortage. Once the car did arrive, we had a great experience with Paul Axt. He walked us through the process very succinctly, patiently showed us all the bells and whistles on our beautiful new Hybrid and got us out the door! We drove 33 minutes from our home to Mountain States Toyota because it works with Costco and we wanted the discount and pricing that comes with Costco certified dealerships. Overall, it was a good experience for us!

Trey and Ryan were both super helpful during this entire process. And I ended up with a great car at a great price! Super happy, and will be sending everyone I know looking this way

Trey did an amazing job, and Ryan helped out great on the finance side, great team up there. Will be sending everyone over there

Went in to just look around and Justin Tinajera helped us. He showed us all the vehicles we asked about and was super knowledgeable! My wife and I finally ended up choosing our dream vehicle! ( a new 4 runner) and he gave us an AMAZING deal! It was the easiest car buying experience I've ever had! Will definitely be back in the future if I need another vehicle. If you want a super quick and friendly sales person, than ask for Justin!

Very good experience! We just bought a RAV4 from Dean and couldn't be any happier with the transaction. He was very professional, personable, and extremely helpful. Thanks, Dean!!

Steve was very courteous and professional. He made the vehicle buying process smooth and enjoyable.

Fue un increíble trato en especial el señor Juan que realiza su trabajo de una forma excelente

Have purchased / helped purhcase a few vehicles over the past couple years. Nobody has come close to matching the service I received at Mountain States Toyota. My sales associate Johnny was extremely helpful with all my questions, friendly and professional. Paul in finance got me out the door faster than any other dealership I have ever been to. Mountain States has earned a lifelong customer.

As a first time car buyer, I didn't quite know what to expect. I was pleasantly surprised! Mr. Joe Solis at Mountain States Toyota was very professional, informed, and kept in communication throughout the process! If your buying your first car this is the place to go.

Joe S was extremely helpful and detailed. He was not pushy and was responsive to all of my questions.I never felt inappropriately pressured and was able to control the flow of the process.

We moved to Denver in 2017 and by 2018 we were in the Mountain States Toyota looking for a car. We had such a good experience we came back this year in March and met Paul Axt who has been our absolute favorite salesman. We leased a 2021 Rav with him and had such a good experience that when our jeep died last month we came right back and we’re able to get a used Ford that we love. We are thankful for the good people (our finance guy was also amazing and so so sweet) at that store and we absolutely love Paul! Cheers and we are thankful for your company! Steph and Britt Manso

Mountain states Toyota was the best dealership to work with in the Denver area. I wouldn’t have gone with anybody else. Chris ellbrock was amazing to work with and walked me through the entire process. The price was fair and the customer focus was the best I’ve experienced at a car dealership.

Enjoyed working with Carl Poretti at Mountain States Toyota! Great trust, efficient and personable.

I recently purchased a Toyota Tundra from Mtn States Toyota and had a exceptional experience. The salesperson (Jim Gallego) I worked with was on the ball from the moment I walked into the dealership. My vehicle wasn’t going to be available for a few months before that first visit, but Jim continuously kept updating me about new features and inventories. I recommend working with Jim and the rest of the sales team to fill any need you may have.

I was treated like family walking in. I had zero complaints about my service here.

Carl Poretti is awesome !! Very trustworthy, knowledgeable and patient. Working with Carl was like buying a car from my favorite big brother, he took such great care of me. I highly recommend that you go to Mountain States Toyota and ask for Carl.

Juan Casillas and Mountain States Toyota were awesome from start to finish. Juan was great at communicating when the truck would arrive and the dealership did exactly the price we agreed on from the start. Great experience and will definitely recommend both Juan and Mountain States to my family and friends.

Purchased our second vehicle in two years from Johnny O'Neill at Mountain States Toyota. Johnny was great to work with, and never pressured us into making a decision. We would definitely work with him again. Everyone at the dealership was great.

Carl is excellent! Very trustworthy, caring and patient. I bought a new RAV4 Hybrid, at his recommendation. He walked me through all the cool features on the car and made sure I was happy with my purchase. I highly recommend you go to Mountain States Toyota and ask for Carl.

Doan Vu was a incredible salesperson. He truly made put car purchase a pleasent one. He made me feel like family. Thanks again buddy!

The guy that helped us was very pleasant and friendly :-)

From the very beginning, Paula Lambert was phenomenal to work with. Her knowledge, high-level of communication and attention to detail made the car buying process a breeze. The entire Team at Mountain States really seems to about the customer. After this transaction I can honestly say that they have a customer for life.

Larry was very nice and was able to make my Christmas dreams come true with my delivery of my Lunar rock 2022 off road premium 4Runner! It was even topped off with a cute box of local snacks! Thank you so much mountain states for great service!

Had a great experience with the purchase of our new 4Runner thanks to Larry Hall. Larry was very professional and got us in and out in the 2 hours he promised us.

Had a great experience thanks to Paula! She was really helpful and patient with me answering all the question I had. Since it was my first time buying, they made the process easy for me, helping me to suit my budget and all that loan rate stuff. Thank you so much for such pleasant buying experience.

Working with Ryan was a tremendous experience! We went in interested in a Venza but still had lots of questions. Ryan was patient and walked us through the different options and helped us make a decision we are completely happy with. I would recommend both him and the entire experience at Mountain States Toyota.

Very efficient and friendly

Como siempre esta agencia dando un buen servicio y con los mejores precios, Gonzalo Orona y Juan Casillas haciendo un grandioso trabajo para la compra de nuestra nueva 4runner trd pro! Cabe mencionar que hace 3 años tamabien recibimos el mismo buen trato y atencion que por eso regresamos. Son el unico dealer que no te quieren vender un carro afuerza, no andan tras de ti, no te incomodan, ademas de que No tienen Dealer fee, que eso ya te ahorra unos cuantos dolares, ademas trabajan con creditos que te ayudan a comprar con numero itin, claro para tus intereses no se vayan tan altos, deberias tener aunque sea un poco de credito, eso es solo un consejo mio. En fin son muy buena Agencia, Gracias Mountain States Toyota!

Very knowledgeable and helpful

I had previously purchased a wonderful little Corolla from this dealership, after a year of ownership I decided to upgrade to a bigger vehicle for snow. Today we walked in just curious, and met with Dean McDonald. He educated us on all of the different models, trims, etc. then helped us get a great deal on a beautiful RAV 4. So happy!! Thank you Dean. :)

Larry Hall made my first car purchase experience absolutely wonderful! He was available any time I had a question or needed advice on what would be best for me. He kept an eye out for something that best met my needs, and reached out as soon as he had the perfect fit! The process made me feel comfortable and in control. I would absolutely recommend that anyone who is in the market make an appointment to see Larry.

It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.

It was a very positive experience buying my new 4Runner from Mountain States Toyota. The fact that they didn't add on "additional dealer profit" BS to the bottom line weighed heavily in my decision to buy from them versus my local Toyota dealership.

We was greeted with a friendly enthusiasm from the receptionist to the salesman, and everyone that was involved with the purchase. Tuo Lee, showed me the Venza, and explained about the new technology of the vehicle. He showed us how to set it up, and how to use. It was an enjoyable experience, and we are happy, we got to meet this team.

I had an excellent experience purchasing our new 4Runner through Carl Porretti. He was knowledgeable, has excellent follow through and made sure I knew how everything worked before I took delivery. He's truly a professional, and very likeable too.

Buying Toyotas from Mountain States has been something our family has done for years. Love my new Tacoma and I got a great purchase back on my Camry. Matt has always taken very good care of us and now Joey did as well. We hit a couple bumps in our process, but Joey was super accommodating and helpful. We’re already planning ahead for our next purchase when we have a new driver in the house. Definitely going to Mountain States Toyota first. Thanks guys!

We were walk in's on a Saturday. Even though we didn't have an appointment, we were seen within 15 minutes of arriving. Our sales rep Sheridan was very patient, nice and extremely helpful.

The kindness and helpfulness of Tou Lee and the staff at Mountain States Toyota was wonderful. Tou was very knowledgeable, answered all our questions, helped us through the order process, and kept us posted while we waited for our order, which arrived on my birthday... Thanks Mountain States Toyota!

Mountain States Toyota helped me get my dream car! Christian was very transparent and honest. He listened to my needs and wants and gave me his honest opinion and overall led me in the right direction! I would definitely go back there!

Mountain States Toyota has wonderful staff and a superb vibe. Really great experience! There was no pressure and Juan Casillas was amazing easy to talk to and took his time with me to explain options/walk through the whole process. Very knowledgeable and friendly! Jack in financing was outstanding. He was very good at keeping the boring out of the paperwork while also explaining in depth what it all meant. I definitely recommend this dealership for your next purchasing experience!

We went car shopping and Doan Vu helped us out. He was so nice and didn’t pressure us into anything and just answered all our questions. He was very accommodating and gave great advice. Would definitely recommend him to anyone car shopping. Thanks for helping us choose the right car for us!

We had a great experience at Mountain States Toyota. We found the vehicle we wanted which was no easy task in the current market. Our salesman Randy Hendricks was amazing. If all salesmen were like him people would view car buying entirely different. People like him should be the standard not the exception. We can honestly say we enjoyed our experience. The dealership was very nice and clean. We would absolutely buy from them again. Even though there are closer Toyota dealerships we will probably drive the extra distance to service our new vehicle there.

Excellent attention to the patron and their needs and wants as well as great price

Mountain States was great to work with. I dropped in late on a Saturday night around 7 pm and Patrick helped me find the used car I was interested in and they had just gotten. He was persistent in locating the vehicle and was helpful, friendly, and there were no tactics. He helped me save the car from being sold until I came back Monday to do the paperwork/financing/etc. He even came in on his day off then to assist, and Art in financing was also really great to work with. Mountain States does not add dealer fees and they don't seem to play the games a lot of other dealers do. Their used car prices also seem more reasonable. It was worth driving the distance from me (edge of Aurora) to deal with them and I highly recommend them due to the positive experience.

Long lead times for cars these days, but that's just the way it is. They did a good job keeping me in the loop on the order and were able to quickly turn the car around once it arrived.

Chris was very helpful through the whole process and made me feel very comfortable and taken care of while purchasing my vehicle!

Carl did a perfect job in making sure I knew everything about my new car. It couldn't be better.

Great experience!! I was looking to trade in my Cadillac for a 4Runner. We made an appointment and met with Patrick he was knowledgeable and showed me all my options! When my 4Runner arrived he even cleaned it and got it ready himself. 100% pleased! Thank you so much! My husband will be in the market for a new vehicle soon, we will be back!

Our used truck buying process was very efficient! Patrick helped us. He described the process all used cars go through in order to be selected for sale on the lot. Those that do not meet certain standards are sent to auction. We were fortunate to find a clean one owner Tacoma. They do not charge dealer handling fees and the price seemed reasonable based on what we have seen. The buying process did have lots of back and forth with managers but that is probably to be expected. We would recommend this dealership.

Very impressed. EVERYONE there was really cool, down to earth. But it began with John Saldivar. He stepped right in showed me what I wanted to see and addressed everything I pointed out. Everything was taken care of including the check engine light on the test drive. Over the Thanksgiving Holiday it was taken care of, or was it? Well it turned back on when I took delivery on the drive home. Called John and he told me to bring it in the morning. I dropped it off at 0715 and around noon I received a call from Jon Butsch to let me know the truck was ready. He explained to me what they did and it has not appeared again. Truly exceptional service from every aspect including the financing with Matt! I've purchased many vehicles in my lifetime and this is by far the best experience so far. I highly recommend them.

Mountain States Toyota, and my sales rep, did a great job of setting up my order and getting it delivered as soon as possible, given the delays caused by Covid. They gave me a great deal, and offered perks to soften the blow of the long wait, even though it was beyond their control. And I love my new RAV4 Hybrid XLE!

Great experience at Mountain States Toyota.

Mountain States provides a Fantastic fully transparent car buying experience from the beginning.

Just purchased a 2022 4Runner for our son. Paula L. was so helpful, making this process simple and enjoyable. She was able to locate the vehicle we wanted in this time of limited inventory - we couldn't be more pleased!

I bought a used car at Mountain States Toyota. Dan, the salesman, was very good. No high pressure. He made the car buying experience enjoyable and very much stress free. thank you

Great experience, great customer service, and very helpful in the buying process.

Mountain States Toyota is simply the best to deal with on all counts! From the start to the finish, my experience was nothing but great. Ben was my first contact, as I live in Colorado Springs and placed a call up there. He was kind, honest, helpful and always available when I had so many questions! Once I ordered my vehicle and it arrived, I was given a car specialist to continue on with, which is when my dealings started with Christian. My conversations with Christian were right where they left off with Ben. Christian was so very helpful with explaining all that was needed before I could pick up my 4 Runner and again, taking care of all the questions that would come up. When I met Christian in person and talked with him, he too, was kind, helpful and honest. For me, the most important thing is honesty. Mountain States Toyota is nothing but that. There is no hidden agenda with them. They have made me a customer for life and I recommend that anyone that is looking for a new or used Toyota to give them a call or go see them. They truly are "the best".

This past weekend, after my previous car broke down, I needed to purchase a vehicle quickly. Cole from sales was excellent, professional, and knowledgeable. He and Paul made my car buying experience smooth, fast, and less stressful then anticipated. I love my 2017 RAV4. Thank you! Gabriel and Andre from service are also both excellent, and great to work with.

This dealership is easy to work with and always willing to work with us because of our sales representative Doan. We have purchased many cars from Mountain States Toyota and will always recommend Doan our only sales representative we work with. Our finance guy was also a great help and offered everything that could help us in the future if we ever came across any problems.

Always a pleasure to work with Doan. Best salesman and is un-replaceable. Doan has been our family salesman for over 8 years and we love him. He always makes it easy for us to work with him. We keep coming back to Mountain States Toyota because of Doan. We would recommend him to anyone. THANK YOU DOAN!

Excellent service from start to finish, Ryan B and Ryan in finance made it a seamless process!

Mountain States Toyota is what they say they are. They do not charge market adjustments and they do not charge dealer fees. With that out of the way, I can talk about how our salesman Chris was an absolute delight to work with. To start, he greeted us at the door and asked if we had an appointment for anything (in a non aggressive way that didn’t feel pushy unlike other dealerships) We were just hoping to test drive a newer model Sienna used or otherwise while in the area with no appointment, just there on a whim. Chris took the time to Humor us and checked on incoming vehicles to possibly plan something since they haven’t had an available vehicle to test drive in months. He saw they had an unclaimed Sienna show up a little bit before we arrived, but told us we may have to come again because they have to unwrap them and inspect them before he can drive them around/show them. This is where he easily could have blown us off for being people with the audacity to show up unannounced looking for vehicles in the current market. He didn’t. He showed us their whole process for checking in, showed it had been on the lot less than 24 hours, showed all the other vehicles as sold before they got there, and then said he’d still go lay eyes on the car for us to see if it happened to luckily be checked in already. It was checked in and he got us into a test drive ASAP. My wife loved the Sienna and two hours later we were proud new owners. You can’t make this stuff up. Overall though, this entire great experience was championed by Chris and his down to earth, talk to you like you’re human and caring attitude. He absolutely obliterated all my expectations for scummy dealerships and built rapport with me like a master (that joke document was hilarious Chris lol) without all the tricks. He didn’t lie when he didn’t know something and would immediately find the answer. Customer for life. Thank you Chris!

I had a wonderful experience with Christian who works in sales at Mountain States, he was so helpful throughout the process and extremely responsive with answering all our questions. I love my new RAV4!

Bought a beautiful 4runner from some great people. They do everything in their power to make it happen.

Joe and the team at Mountain States were wonderful to work with!

My husband and I just purchased our second Toyota from Mountain States. We specially requested Dan because he took care of us in 2019 when we purchased our Tacoma, today we just got our 2022 4runner. Dan personally installed my all weather mats and gave me a tutorial on all of the features. Dan Healey was great, I'm not anticipating that we will be purchasing again anytime soon, but if we do, it will be with Dan.

Love the vehicle. Quick and easy transaction. No mark up and friendly staff made me feel very welcomed. Thank again Larry and phoebe for your assistance.

I was helped by Patrick and he was fantastic to work with and helped answer whatever questions I had and he also made it less stressful to look at cars.

I got my new Rav4 today, very nice experience, thanks Juan Casillas, very helpful, patient,great service, this is the 4th vehicle I buy here, I really recomend this dealer

Dean M, made the buying experience very enjoyable. With the difficulties everyone faces with inventory shortages and limited availability, he showed me exactly what options, time frames, and exactly what to expect to make the best choice for my family. Thanks again Dean!

We are very happy with our experience at Mtn. States. We appreciated the friendly staff, in particular Justin Tinajera. I expected to take several weeks to pick a car, but Justin made us feel so comfortable that we purchased on the spot. Mtn. States, (or wherever Justin is working), will be our first stop for our next vehicle purchase. Thanks again Justin and the rest of the staff that made our whole family feel welcome and comfortable...

Very Professional and Patient. The time frame in which automobile was promised was honored.

Randy was the perfect person to help me. No pressure, no gimmicks, and no dealer fees! I felt comfortable and like I had a clear understanding of everything. I was treated no differently than people going in to buy some 20/30/40k vehicles.

Dealt with Carl he was so knowledgeable and great to work with mountain states Toyota is best dealership to buy a car dealt with other dealerships that were horrible mountain states makes the whole process easy and quick

Wonderful sales people, fair pricing (not jacking our car price over MSRP because Of low inventory, like some other Toyota dealerships in the Denver area), quick transaction. Highly recommend!

I was unexpectedly in the market for a new car and had been checking out multiple dealerships. I was recommended Mountain States Toyota so I made an appointment to go in. I spoke with Sean during my first visit and he was patient in answering all of my questions and took the time to talk me though pricing. There was no pressure to buy that day. He also kept me updated on the delivery of the vehicle I was interested in. On my second visit, I worked with Paul Axt. Paul provided exceptional customer service and made me feel comfortable throughout the buying process. Andy in financing was also a pleasure to work with! What a stellar team they have! I could tell that the employees were happy there. Overall, I am grateful to have had such a positive car buying experience with Mountain States Toyota and will continue to tell all of my friends and family about them!

Straight and simple. No hidden, no hassle purchase experience with Mountain States dealer.

TREY WAS GREAT, DIDN'T PRESURE ME INTO BUYING THE TRUCK BUT LET ME DECIDE WHAT TO PUT DOWN AND WHAT WORKS BEST FOR ME. HE GAVE ME A WEEK THAT THE TRUCK SHOULD BE THERE AND CALLED ME WHEN IT ARRIVED. GOT ME IN THAT NIGHT AND GOT ME THROUGH EVERYTHING IN ABOUT 2 1/2 HOURS. ANSWERED THE PHONE ANYTIME I HAD A QUESTION OR NEEDED SOMETHING. WOULD HIGHLEY RECOMMEND TREY FROM MOUNTAIN STATES TOYOTA!

Great experience for a first time buyer!! Will recommend Tou Lee any day.

We worked with Joe Solis and he was excellent. They were transparent the whole time. We paid below MSRP. They are also not doing mark ups like all other dealers at this time! If we need another car we will definitely get it from here.

Ordered a Rav4 and expected to wait 3 months for it but was called after two weeks saying a car was available. Everyone was helpful and provided good communication

We had the pleasure of working with Johnny O'Neil on the purchase of our new Tacoma. He was incredibly professional and friendly, and made the entire purchase process easy. I would highly recommend this dealer and salesman to anyone looking to purchase a new Toyota.

Our guide Steve S. was really helpful, he guided us through the entire process and let us know all the details. When the car arrived he answered all my questions about functions and the designs of the interior. Overall the experience was very smooth, also thanks in part to the person doing the accounting.

I purchased a Tacoma from Mountain States. This was my second vehicle purchase from them (one used and one new). Very easy and enjoyable transactions. Carl, who helped me with the purchase, was perfect. Great guy and super helpful. Purchasing a car during COVID is not easy and it took some time to get the order in the queue (supply and demand), but it got delivered faster than expected and Carl made it easy and kept us informed throughout. The new Tacoma (it’s been just five days) is running perfectly — no surprise, it’s a Toyota.

Doan Vu was amazing! Helped us all along the way, worked hard to get us a good deal both on our new vehicle and our trade in. Super friendly staff and all around enjoyable car buying experience which is saying something! Thanks again Doan Vu and Mountain States Toyota for putting us in a new Rav4!

Absolutely in love with my new Toyota! Thank you Joey for being so patient & knowledgeable, getting me exactly what I wanted & making the entire process seamless! You are appreciated!!

If your looking at buying a car anywhere in the Denver area and it's not mountain state your in the wrong place. Right from go the staff was knowledgeable, friendly, and HONEST!!!! This is what every car buying experience should be.

I recently went to Mountain States Toyota to look at a used Corolla that was available. I worked with Dean McDonald and he was excellent. I never felt pressured, he made sure I had every bit of information about the car and purchasing process, and he's a very genuine person who wanted me to have a positive experience. Also, Lana Belcher in Finance was so sweet and hilarious. She carefully explained all the paperwork and answered any questions I had. I'm so happy with my car!

Recently leased a new 2021 4Runner from Mountain States Toyota and could not be happier. Our sales person Paul Axt really went above and beyond for us and made sure we had an excellent experience.

My daughter just recently moved to Denver and had a couple of horrible experiences with small local car dealers. We had a completely different experience at Mountain States Toyota. Our salesman was awesome, showing us many different options within our price range. We walked out of there with the perfect car for my daughter's needs! I went back because the tire pressure light was on, and they quickly brought the car in, replaced the sensor free of charge, and I was on my way within one hour! Our experience there was excellent! Super refreshing experience, especially following terrible dealings with less reputable dealerships in the area. Highly reccomend!

Had a wonderful experience with Paul Axt as my salesman on my new tacoma. Epitome of what a car dealership experience should be.

Had a great experience with Paul Axt! Helped find the right truck in this time of weird inventory. The finance manager Paul (different guy) was also great, both guys made the process very easy and everything was very fair. Great experience overall, and highly recommend the whole team at Mountain States Toyota.

Excelente servicio personas muy profesionales y amables

Johnny did an excellent job of explaining in detail the things I needed to know about the operation of my 4Runner. Also, Johnny was able to answer all of my questions. I will definitely request Johnny as the salesperson when I purchase another 4Runner. I’m presently telling all of my friends and the people that have admired my 4Runner about the excellent job and presentation Johnny did. Also, I have recommended that they make every attempt to contact Johnny as their salesperson should they be looking to buy a Toyota vehicle. Thanks Johnny for an excellent job and for making me a very happy ocustomer.

Larry is the man. Great car. Great selection and process. Very straight shooter, my son is happy and glad he's now driving. Thanks for everything!!

it was very quick and fun shopping at this dealership!

Larry was an awesome sales rep. Very honest and helpful threw the whole process l. Definitely ask for Larry if going to buy a car from this dealership

My first trip to Mountain States Toyota and it was a good one. We found just what we were looking for and at a very fair price. Our sales rep Doan was personable and helpful, and made the process very pleasant. We were able to go home with a nice Rav4 on a day when we thought we would be just starting the process of looking for one.

Great experience buying our four runner. Staff was very attentive to our needs and wants. Everyone was very kind and willing to help. Justin Tinajera was awesome. He even stopped to listen to our 4 year old whenever he needed to say something to be included. Very accommodating and so so helpful!

Joe Solis was a amazing sales consultant!!! We really enjoyed our experience buying our son his first Toyota Tacoma Truck!! Joe was so patience and knowledgeable. He took his time explaining all the features inside and outside of the truck. We were really impressed. Thank you Joe!!!- Fritz Family

Although we didn't purchase a vehicle from Mountain States we would like to thank Dean for working with us, answering all of our questions, and providing important information, not only about the car we drove, but about buying a car in general. Thank you Dean. You went above and beyond, but I'm sure you'll say it was all part of the job.

The best car buying experience I ever had! Johnny in sales was phenomenal! You couldn't have a better person helping you, he is amazing! Paul in finance, also amazing! Thank you guys so much for helping me find my new car. I will never shop anywhere else!

Carl, the best sales person. Can't beat his professionalism & honesty! I helped my friends & families to buy Toyota from this dealership all time more than 15 plus new Toyota vehicles. I would recommend all folks to see this dealership if you are in Toyota buying or leasing path. Best Toyota dealership in the mountain states.

very professional and easy, took a little long to get paperwork but all in all a good experience.

I recently bought a Toyota Venza from Mountain States, it was such an easy process. I worked with Phoebe, who was helpful getting all the information I needed about the car promptly and staying in touch during the transit time. Once it was in the states, I worked with Joey who was so awesome to work with, he was super prompt and responsive, answered all my questions, he was thorough and went over everything with me and was just overall very fun and pleasant to go through this process with! I had an overall fantastic experience working with Mountain States! From the Internet sales person I first reached out to to the financing person, everybody was so nice and helpful! I would highly recommend going through them and will absolutely be back myself!

I chose Mountain States specifically because of the reviews. I couldn’t be happier! Patrick was great (and Finance) and everything went smoothly. I bought a new Tacoma and I love it!

My wife & I wanted a new RAV4 hybrid so we reached out to a bunch of dealerships in the Denver Metro via their websites Mountain States was the only dealership that even mentioned the possibility of ordering one to us. Given the chip shortage, we were quoted around 16-20 weeks, but once we gave them our build, the car was built & at the dealership in 6 weeks. Pretty happy with it all from start to finish!

Well done Mountain States! No markup over MSRP. They have cars in stock. Good trade in deal. All around excellent experience.

I bought a used 2018 RAV4 after my old RAV4 was totaled in an accident. Joe Solis was so helpful in steering me toward a great used car with low mileage and lots of fun perks. It was a pleasant car buying experience and I was able to drive off the lot with my new car. Highly recommend them!

Everything was great, everyone was super nice. I worked with Juan and he was very good to work with. He helped me purchase my vehicle and made sure I was comfortable with my decision. On a future car purchase i will come back and ask for Juan.

Very efficient and hassle free. We never felt pressured to purchase anything we didn't want and always felt like our needs were being heard. We really enjoyed working with Larry!

I've been buying vehicles for over 40 years and the experience I just had with Dan Healey and his team at Mountain States Toyota to purchase a 2022 4Runner was top notch. These folks are true professionals and deliver the best customer service and price in Metro Denver. I was able to get what I wanted in record time during these difficult times. Bravo!

As long as they are selling vehicles, this will be where I go. Highly recommend. Everyone very friendly and helpful. Doan Vu is hands down the best salesman I have had the pleasure of working with. Cant say enough good things!!! Thank you!!!!

I had a great experience at Mountain States Toyota. I worked with Nick Kramer and he provided an absolutely first class customer service experience. He helped not only with a purchase but also with a trade-in and made the entire process seamless. Everyone I encountered was very friendly and focused on making sure every detail was taken care of.

When looking to lease a vehicle I came across Mountain States Toyota and work with Michael Ramstetter. Not only were they courteous and prompt but everything went smoothly and efficiently thank you very much.

Excellent service

Outstanding. Couldn’t be Dan Healey and Chelsea White together made this experience great. They found the car I wanted and made the deal happen. Thanks Mountain States.

Dan Healy and Chelsea White worked together to make this deal happen. Thanks so much for your hard work. I couldn't be happier. Mountain States was great and so were Dan and Chelsea. Worked with me to find the exact car I was wanting.Thanks. Hope to be in the car for a long long time.

Outstanding. Dan Healey and Chelsea White were awesome in finding me the car I wanted and making the deal happen. Delivery was seamless and Dan even helped me find the Bronco game to listen to on my way home. Went over and above. Thanks Mountain States

This was the 4th time I have purchased vehicles from Mountain States and was still happy with the service by Steve S and his professionalism. I would recommend Mountain States to anyone who is in the market for a new or used vehicle.

Randy is THE MAN! As soon as my best friend Elsa and I walked in, Randy greeted us and it felt like home. We all shared a bunch of laughs and I felt so comfortable and trusted the entire process. I’m so excited about the new car that I just bought and cannot recommend to utilize this place enough. They also detailed my car for me as I was signing the paperwork which I seriously appreciated so much

Your team was great and willing to do what they could to help the customer be happy and get what they wanted.

I had a great experience here with Quin and Matt. They both (the whole staff, really) made us feel comfortable and made the whole process very easy and stress-free. No BS here. I absolutely recommend.

Thank you Tou for your help today. We are very pleased with the purchase of our Toyota rav4

Had a great experience at Mountain States! Justin T. helped us find a car for our son that met all of our needs. Great selection of vehicles and a smooth experience. We will definitely be back!

My husband recently purchased a new truck from Mountain States Toyota. His experience was, as he said, "the best dealer experience he's ever had' I know he was concerned that in this convoluted supply-chain climate he may not be able to get the vehicle he wanted - but in the end he was able to do just that. His sales person, Nick Kramer, was communicative throughout the summer regarding the order of his truck, and was accurate in his updates as to the order progress - culminating in NEW TRUCK Day! When I dropped my husband off at the dealership I was expecting some sort of delay or snafu, but Josh (my husband) called and said everything was going very smooth and that he was working directly with Nick throughout the process. Auto dealerships can be 'interesting' places, but it seems like my husband had a great experience with Mountain States - and we will absolutely go there again, and for sure work with Nick if we can.

Had a great experience buying from Nick Kramer. Professional, trustworthy, and convenient. I’ve been a lifelong Chevy owner and Nick was one of the main reasons I went with Toyota this time. Can’t recommend this dealership enough.

I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed Jim the damage and he helped me in getting my windows replaced. That is what you call EXCELLENT CUSTOMER SERVICE!!

I purchased a 2016 4Runner from Mtn. States. Jim Gallegos was our sales manager. Jim is very patient and knowledgeable. If your looking for a good car salesman Jim is your "man". After purchasing the vehicle I found there was some small rock damages to the windows, that you can't see unless it was parked toward sunlight. I went back to Mtn. States showed them the damage and they agreed on replacing those damaged windows. That is what you call EXCELLENT CUSTOMER SERVICE!!

I recently purchased a Tacoma TRD OffRoad from this dealership and I worked with Dean. He was super helpful, pleasant, easy to work with and it was an awesome experience! I highly recommend working with Dean.

John was amazing. He was very honest and helpful. This was my first time buying a car and it was the greatest first time car buying experience!

Great customer service !

Unreal service from everyone we encountered. Crazy times with a crazy market but couldn’t have been happier with my experience buying a 4Runner through this team.

The best no hassle car buying experience ever!

On time delivery with good price, no pressure, customer oriented.

Patrick made a YouTube video of my new car,and showed me all of the features and imperfections on the car. I would recommend this dealership again in the future.

Muy buena atención el señor Juan Casilla , ya este es el 5 carro que compró con el y es un excelente vendedor muy tratable y te busca muchas opciones, gracias

They have stepped it up.

Had an awesome experience working with Tou Lee and Matt West for a new 4 Runner and will definitely be back again when I purchase a new vehicle. they made the process fast and easy. Anyone looking to get a new vehicle I highly recommend going to Mountain States Toyota and working with Tou Lee and Matt West. You won't regret it!

I had a very pleasant experience with Chelsea, Juan and Lana. I reached out from out of state and they made the purchase process smooth and painless. I would recommend you ask for them by name. This is a quality dealership with attention to detail. I must say I was impressed. Thank you again for all your help!

I love this place, my wife bought a 2018 Toyota Rav-4 and I recently purchased my 2022 Toyota Tacoma TRD Offroad. Great customer service! I worked with Ryan Benipayo, he was patient, helpful and very understanding. Ryan helped me step by step to build my truck. Highly recommend Ryan Benipayo at Mountain States Toyota for your next Toyota purchase!

Our sales guy Chris was awesome!

We recently visited Mountain States Toyota and could not be happier with our visit. Doan Vu was very pleasant and knowledgeable. He helped us find the perfect truck and we could not be happier with our purchase! We highly recommend visiting Mountain states Toyota for a new or used vehicle and if lucky enough, work with Doan because he was amazing!

We recently visited Mountain States Toyota and could not be happier with our experience. Doan Vu was amazing and helped us find the perfect truck we had been looking for! We highly recommend you stop in for a new or used vehicle and if your are lucky ask to work with Doan Vu. You will not be disappointed!

Paula helped me SO much yesterday. I came in looking to test drive something with more clearance and capability, mainly a Rav4. I was open to suggestion, and we found a Mazda CX-5 as well. I test drove both and Paula had so much patience working with me while I made a decision. Andy (I believe) helped me and answered all my financing questions. Everything was seamless, easy, and friendly. I am SO happy with my experience and new Mazda. Thanks so much to Paula and the whole team that helped me!

Overall, a very satisfying buying experience. Ask for Carl, good guy and he dealt with me in a very straight forward manner. The entire process was much better than most dealerships.

Great Team! Joe Solis was great! Thank you!

My experience at Toyota has been none the less, but amazing! Usually going to a dealership (being female) is the last place you want to go, it's scary and dealers just want to push you into any car to make a sale.. Randy made choosing the vehicle, test driving, answering all of my questions easier than ever before! Ryan helped me find the correct warranties an coverages that made sense for my purchase. I'm so happy I found Mountian States Toyota, an I'm so thankful for Randy and Ryan for all of their hard work helping me find my beautiful Rav4! If you are looking to trade in your car or get a new car I HIGHLY recommend going to Toyota! Personable, kind, great listeners, an wonderful employees!

Great customer service and I feel like I got a pretty good deal! I would recommend to a friend. Wish I got a full tank of gas with the car though.

Great experience. Steve did a great job.

I can’t thank Chris Ellerbrock enough! After not finding what I wanted at other dealerships or dealers selling vehicles over mrsp. Chris got me into a beautiful 2022 4Runner at an amazing price and low payments! The best part he was great to work with! Will recommend him to family and friends looking to buy and definitely will be back to buy from him.

Best Toyota dealer in Colorado by far! Courteous team who does straight forward busines. I spoke with just about every dealer in Colorado and this was the only team not trying to rip people off due to shortage of inventory. I will only buy from Mountain States going forward. You have a customer for life.

If you get a car make sure you check out Joe Solis and Lana they were the best and very hospitable , friendly, funny and made the experience very pleasant..I will refer someone and got back ❤️

Steve Soeun was very knowledgeable and patient. He made sure we chose the Tacoma we wanted with a few accessories. He kept us up-to-date constantly regarding the arrival of our Tacoma. Thank you Steve. Ryan (finance) explained thoroughly the financial options and warranties available. He answered all our questions making it easier for us to make the decision that we were comfortable with. Thank you Ryan. Overall it was a very pleasant experience in a very comfortable atmosphere . Bryan DeHerrera

Our 3rd purchase with Mountain States Toyota. They are the best!

Steve was great!!!

I have to say my experience with Mountain States Toyota and specifically Lawrence Hall my salesman was amazing! It’s rare to find someone so straightforward and honest and helpful and I found all three with this purchase. Thank you again Larry for the wonderful experience.

Jake was extremely helpful and answered all of our questions in great detail. Wonderful service.

Good coustmer service

Carl helped me find my dream car and was so helpful during the entire process. I wouldn’t want to go through anyone else. He will help you with any questions that you may have and will make the whole process easier and even fun. I had a great experience here and would highly recommend it to anyone looking to buy a car.

Randy H was a kind thoughtful salesman. Between all of my family we’ve purchased many car’s from Mountain States. Very smooth process.

Bought a used Toyota Prius here and I am satisfied by the service provided here by Paul Axt. They don't charge dealer fee, provide free Carfax report and did an inspection on the vehicles they sell. My sales person, Paul Axt, is very patient to test drive with me and answers all my questions from price, car options, driving, financing, maintenance, insurance, car history, etc, some of which not even his duty. He cares about the need of customer, not just trying to sell you something. He is also experienced and very efficient. I was able to finish everything in half a day. Overall, it was a fun experience to work with Paul and Mountain states toyota. They deserve more customers.

Johnny, our salesman, was incredibly professional, friendly, helpful and went above and beyond to make our experience there 1st class. We couldn't have asked for more. We felt welcomed, at home and were very well taken care of by everyone we met there including Tim Gorzelnik and Paul in the Finance Dept. We drove from Colorado Springs to purchase my truck there and will happily refer others to your dealership. Thank you!!

Great place to get brand new a car. The environment and staff was amazing! Special shout to Tou Lee. He was amazing and help us in many ways! Thank you so much!

Excellent service.

I worked with Eric Jackson, Emily Caldwell, Michael Ramstetter, and Andy Im at Mountain States and had a seamless and fantastic experience from top to bottom. They were able to get me the exact vehicle that I wanted in a short time and at the best price in town. The communication and overall customer service experience also far exceeded my expectations. Other dealerships talk the talk but these people walk the walk!

Thank you to Tou Lee for making the process of buying my new RAV4 as easy as possible! From looking around, to test driving and answering all of my questions, Tou Lee was knowledgeable professional and genuinely a good person! Thank you again!

We are so happy with our purchase from Mountain States. Paula found us the exact 4Runner we were looking for and made the whole process easy and enjoyable! She answered every question we had and made sure we were treated like family, we couldn’t have asked for better service, she was amazing!! We have sent friends to Paula and recommend anyone looking for a new car to use Mountain States. We have had some accessories put on and service done to our 4Runner as well and the service department is just as great as the sales department. Thank you Paula and Mountain States for helping us with our new SUV, we absolutely love it!!

Just purchased my 21 Tacoma from Chris Ellerbrock. As a previous salesman, I absolutely appreciated his candor. There was zero forceful tactics, zero hassle, just outright friendly treatment. I felt heard, respected, and valued like I was a long time friend. Chris is truly top notch and makes the sales process completely stress free. Will absolutely be sending more business his way. Thanks again to the whole team!

Steve was a great help and went above and beyond to get me into the car I wanted. The process was straightforward and I felt very comfortable the entire time. I was nervous because I normally avoid dealerships, but this experience changed my views. I would absolutely come back and I will recommend this dealership to anyone I know looking for a new or used car.

Juan was very pleasant and easy to work with. With the help of the finance manager we were able to use my credit union with ease..

Great experience, and Dean McDonald who helped us was professional, not pushy, and would even leave the desk while my partner and I discussed finances which I really appreciated. Had a much better experience working with him than people at other dealerships.

Purchased a Tundra from Doan Vu. Exceptional service. I came in at first to look at numbers and wanted a few days to think it over. Down was never pushy and empathetic to my needs. I returned back and he was very helpful throughout the whole process. Great service from top to bottom.

We worked with Dan Healy at Mountain States Toyota. After an initial call about a Highlander we saw online, we scheduled a test drive. He was very knowledgeable about the car, provided various payment options and we never felt rushed or pressured into buying... Our last purchase experience at another dealer took forever, even though pre-approved. This was very pleasant and in a short amount of time we we driving off the lot. Great experience here and with Dan in particular!

Highly recommend! Great service and answered all my questions with no hesitation. Very thankful for Joey Ramirez and Christina Tapia they spoiled me and I’m forever grateful!

I am extremely happy with my new 2021 Rav4 TRD Off Road! This was my first time buying a new vehicle at a big dealership and I don't regret choosing Mountain States Toyota one bit. I had the opportunity of working with Alex. He was knowledgeable, friendly, patient and was easy to communicate via text throughout the whole process. He honestly made the stress of buying a new car easy despite how long the whole process was. From test driving a Rav4, to setting a deposit on my dream car to waiting a month for the arrival of my Rav4, to driving off the lot in my new Rav4, Alex truly made the process seem quick and easy. Thanks again Alex! I know I won't shop anywhere else in the future. I would highly recommend him and Mountain States Toyota to my friends and family and to anyone who is looking to buy a new vehicle. I also want to give a thanks to Ben from e-sales, as he is the one who gave me the push to buy my new rav4 at Mountain States Toyota. I originally inquired online. I felt weary about actually purchasing a new vehicle on my own at a big dealership. But I do appreciate that from the moment I submitted my inquiry online, he called me every day until I decided to pick up the phone and make the move to schedule a test drive. Sorry for all the troubles Ben, and thank you again! I truly appreciate your persistence, as I don't know if I'd be celebrating the purchase of my new Rav4 today! You're the best!

Justin made the buying experience almost painless. He answered all of our questions and was attentive while never making us feel pressured to make the decision "now" . His patience and commitment has guaranteed we will be back when it's time for our next car.

Very helpful staff. Ask for Quinn Borders if you are looking for a vehicle there.

8/4/21 I drove home my first new car in 17 years. A few things have changed in cars in that time! Michael Ramsteter was my sales consultant. Great experience. He walked me through the differences in the RAV4 models and helped me pick the one that will meet my needs the best, a RAV4 Limited Hybrid. Once picked, my car was coming from Japan, Michael kept me up to date on the car's progress to the US and then on to Colorado. I got a good value for my 17 years old Toyota Highlander. When I sat down in my new car with Michael, it was sparkling! Michael walked me through the numerous new features and helped me set things up, sync my phone, etc. All of this was greatly appreciated. This is my new Toyota dealership and where my car will receive service in the future! So delighted! I will recommend this dealership and Michael Ramsteter to friends and family!!

We couldn’t be more pleased with the purchase of our 2021 Toyota 4Runner. Every person we dealt with from internet sales,finance,business, and especially John in sales was amazing. We flew in from out of state and wouldn’t hesitate to purchase a vehicle from here again.

Have you ever been had a 6ish hour repair with a 3yo at Mountain States Toyota Denver? I haven’t! Took my car in with my daughter I ended up needing more than just the 80k mile maintenance. I asked how long it would be the nice guy (I’m sorry I don’t remember his name. He had great hair though) quoted me about six hours. That wasn’t going to work for my daughter and I. So he and Scott said no problem we will get you a ride home and back. I explained I will also need help with my car seat. Scott said no problem, I’ll take care of that for you. He put my car seat in their van!!!! He has a kid too so he gets it! Logan took us home and I have to say my baby girl did not want to get into his van ( stranger danger) she screamed and Logan handled it like a boss. Stayed cool as a cucumber. Scott taught Logan how to reinstall my car seat. My daughter still didn’t want to get in the van 😂. Sorry Logan! Nothing against you! I can’t thank them and Mountain States enough for all the help they gave me during my visit! Thank you so much. The customer service is above and beyond. I love this place. I’d give a ten star if I could.

Mountain States Toyota Aug 3, 2021 Larry Hall and the Mountain States Toyota team including Ryan and Tim were FABULOUS!! THIS was THE BEST car buying experience we have ever had! It was TRULY a PLEASURABLE experience!! ZERO STRESS and 100% transparency from our first phone call. ZERO markups and ZERO hidden fees!! Larry's communication was quick and he was on top of EVERY detail! He got back to us ASAP on every question we had and it was a TRUE PLEASURE to work with Larry and the team at Mountain States Toyota. We HIGHLY recommend Mountain States Toyota!

Juan Casillas me ayudo en la venta de mi Tacoma. Los recomiendo que compren su Toyota con el. La Tacoma que compre es un sueño mio que se logro.

😁➕

In 2016 I purchased my first Toyota from Mountain States with the guidance and honest customer service from Carl Porretti. Now in 2021, I have purchased 3 vehicles from Mountain States and all with the great sales support of Carl Porretti. Carl listens to what I want in a vehicle and works to make the experience enjoyable. He never pressures me for a decision. Just lays out what best options were available for what I was able to do. His patience and kindness is what keeps me coming back and sending him my referrals. He’s my salesperson of choice and Mtn States is my dealership of choice. Highly recommend!!

Thank you Steve for your help with our new car.

I can't overstate how great the sales rep Quinn is. He's been my point of contact for all my business there and got an issue I had with my vehicle fixed at no cost to me. I highly recommend that if your heading here, speak with him.

Good & helpful full-service experience.

Paul Axt was my Sales Consultant at Mountain States Toyota and he did a great job of getting me the car that I wanted. And the color I wanted! He went through the process of what I wanted on the car and what make I was looking for. He explained all the paperwork and the process of purchasing the car so well that I could understand it. When I got the car with all the modern conveniences, he went through everything and explained what they were and how to operate them. I am an older woman and I really appreciated how well he took care of my purchasing a new car!

It was nothing but Great, Great Customer Service from Entry to Exiting. Thanks. Also parts gave me a price check for future add on.

I enjoyed working with Juan, he is knowledgeable, respectful and helpful. We ordered our car from the manufacturer and he constantly gave us updates and made sure the car was ready for us one day after it was delivered. Thanks Juan.

I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment with me the next day to have the car looked at. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any additional issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! I will definitely be back when it’s time for a new car.

I wanted to wait a couple of months after purchase to leave a review. So here it is. I desperately needed to get out of my previous car because it was turning into an endless money pit, so I turned to Mountain States Toyota to purchase a Honda Fit. The salesperson, Jessica was extremely nice and helpful. I told her that I was concerned about buying a lemon car because my previous car (that was purchased privately) was a lemon. She went through the vehicle’s service history with me and explained everything that had been done to the Honda Fit. Although, the Honda Fit was probably the cheapest car on the lot, I still had to finance, and they were extremely helpful in making that happen with my less than perfect credit. They didn’t make me feel judged about my situation, which I really appreciated. Once the deal was done, I had barely made it home with the car when it started rough idling and the check engine light came on. I texted Jessica, who was off the clock at the time, and she immediately got back to me and set up an appointment for me the next day to have the car looked at. The fact that she took the time after hours to get back to me and address the problem really put me at ease. The next day, I brought the car back in and the guy (I don’t remember his name) was very apologetic and assured me that they would address the problem. He called me several times that day to keep me updated. The problem had something to do with a spark plug (I don’t speak car lol), and they fixed it free of charge and apologized again. It has been a couple of months now and I haven’t had any other issues with the car. I’m very happy with it. They clearly do care about their customers. They were professional and kind throughout the entire process. So even though I did encounter an issue with the car, they immediately made it right! And to be clear, I don’t blame them for what happened. But I do greatly appreciate their efforts to rectify the situation and make sure that I was completely satisfied with my purchase. I personally work for a company prides itself in customer service, so I know what good customer service looks like. And it was really nice to do business with a likeminded company that truly values their customers. I will definitely be back when it’s time for a new car.

Go see Paula at MST, she's knowledgeable, caring and trustworthy. When walking into a car dealership you can get a variety of sales people approaching you. She was not the typical, she was calm, knowledgeable and trustworthy. She walked me through the process of finding my sleek 2013 Acura RDX, answered all of my questions and boy did I have a lot. Her communication was outstanding, there was no haggling, and the transaction went so smooth. Paul from financing was also wonderful, they definitely are the team you want to work with when purchasing a used car from MST. Thank you both for all of your help, i cant thank you enough! I will definitely be back for my next used car!

I had a great shopping experience at Mountain States Toyota, the sales representative who provided me service was Paula Lambert. She a very experienced empathetic customer-oriented person, she provided me all the detailed information about the vehicle I wanted to purchase, and went an extra mile to make me feel comfortable and happy with my purchase. If you want to purchase a vehicle at MST, definitely ask for Paula.

My husband and I came in looking for a dependable vehicle on a budget for our family. Carl and the entire staff were extremely helpful in guiding us and accommodating our needs. We were also greeted by my former colleague Travis which put the cherry on top of our experience! Overall, I give our experience a 10, and would consider purchasing another vehicle and recommend friend and family to this dealership.

Patrick went over the top with our car purchase, insuring everything was good even the next day. Can’t recommend working with him enough. Thank you!

Everything was done on time and professionally. The whole staff were exceptional.

Best dealership I’ve worked with. A bit overdue with the review but felt compelled to write as I had such a great experience working with Travis and Alex in sales as well as Andy in finance. I drove from the east coast to purchase a new tacoma few months back. Initially I had concerns about doing a trade-in (received a great price) and buying a vehicle out-of-state but this was the most pleasant interaction with a dealership that I’ve had. The communication was outstanding, there was no haggling, and the whole transaction went smoothly. Was in and out in about 3 hours. Probably can be done in 2 but took my time as Alex was very accommodating answering all my questions. Can’t thank the guys at Mountain States Toyota enough!

I trust these guys. Larry was professional and helpful.

Great experience from start to finish !!

I had a great experience purchasing my first car! Paula was amazing and everyone I met treated me like family. I would definitely recommend purchasing from Mountain States!

Everything about this establishment makes me smile. I love how personable all their associates are. we recently were in the market for a new vehicle. We previously purchased a vehicle from them in 2019 so it was a no-brainer to reach out again. We had an appointment for 1 pm and ended showing up early. we were immediately greeted by Trey Hughes. Mr Hughes was amazing from the time we walked in to the time we walked out. He was very informative and answered all our questions and concerns. Our overall experience was beyond!!!! I will never go anywhere else.

I love this dealership. Everyone I deal with here is amazing. They are all friendly and helpful. The dealership is clean and efficient.

Completely professional! Easy to get in & out. Nice, clean waiting area. Will return again soon.

From beginning to our purchase day, Mountain States Toyota has been exceptional. First, and importantly, they are the only dealer within miles of Denver who did not mark up the purchase price of our Prime above the MSRP. That alone says it all; they are not into gouging and making a few extra dollars from their customers. The sales staff, especially, Michael Ramstetter, the person with whom we had the most communication, communicated every step of the way and could not have been more patient or informative from the beginning to the hours he spent with us the night we purchased and picked up our car. I've bought many cars and had many interactions with dealerships over my long lifetime, and none have compared in quality to this one now.

We’ve been doing business with Jim at Mountain States Toyota since 2013. We just bought new truck with him and he is pheromone all as always. Jim goes above any beyond for anyone that walks into the dealership.

Great experience, placed an order for a Tacoma. Unfortunately, due to the current car inventory it may take some time, but Nick Kramer was great to work with and helped me through this new process.

I stopped by and looked at RAV4 with my girlfriend, Chris Ellerbrock was exceptional. He did an amazing job helping me and my girlfriend. Thanks Chris!

Bought a Tacoma there for our father for his birthday. Sheridan the sales guy is an awesome dude to work with. I actually just ordered another Tacoma from him and I would recommend Sheridan to all my friends and family!

2nd vehicle I've purchased from mountain states. It's truly the only place in Colorado to buy a Toyota. Dan Healy(sales) Ben Janzig(internet sale's) and Paul Floistad (financial) were my helpers. I received great service and the rest deal,again. Thank you Mountain States.

the service and people are fantastic there.

Well this experience was not well I had the technicians look at the electrical part of the drivers seat. Well when I went in you could teach down to adjust the seat. A part had come off when they were done you could put your hand on the electrical panel they had ripped further apart. Now part my fault fir not looking before I left I found this half way home. For the lumbar support Very disappointed in the technician

Juan Casillas y Joey Ramírez me ayudaron en la compra de mi Toyota Tacoma Pro. Se los recomiendo se andan en busca de un auto.

Paul was great from start to finish, not pushy at all.

I have been to Mountain States many times in the last 18 years and it is always a good experience. This time having to wait over 2 hours was a bit distressing.

I just bought a Toyota 4 Runner this week at Mountain States Toyota and I cannot express what a great experience we had. John Saldivar is an Excellent Sales Associate. He is very knowledgeable and gave us his full attention throughout the process of buying our new vehicle. Andy in finance was also extremely frienfly, professional, and very knowledgeable. We will definitely refer friends and family to Mountain States Toyota!

What can I tell you? 1. Best dealer in town 2. Nice salesman 3. Outstanding service overall

This is the third vehicle I bought from the Mountain States Toyota Dealer. What can I tell you? 1. Super friendly 2. Very helpful 3. Fantastic salesman Just come and see for yourself.

The only issue was that the technician left excess fluid in my engine compartment.

I had been searching for a while to purchase either a new or used Toyota Tacoma. A used one that fit my parameters came up at Mountain States Toyota. I had heard good things about MST and had used a different Toyota dealer for other purchases. That "other dealer" who I had purchased several vehicles from gave me a very low offer on my trade. MST gave me a very fair offer on the trade and a fair price on the used Taco. But beyond price, it was the buying experience. Chelsea, the internet sales rep, was quick to reply and get me going. Initially she set me up with Jake, but I arrived early and Jake was buy, but Jake kindly referred me to Carl. Carl Porretti did a wonderful job. I had a special request to drive the truck to my wife who could not come with me on this visit and he was more than accommodating and gave me the green light and time to make it happen. Carl was friendly, straight-forward, and fair in our discussions. There was an item that Carl took the initiative to ensure that the lead used car service manager would correct and connect with me the next business day -- my purchase was on Saturday. So far, MST has earned my business and Carl was key to that experience.

Fernando has always gone above and beyond to take care of me. I have now gotten my daughter to take her car to him.

In the process of purchasing a New Prius Prime Limited I was very please with professional and honest approach. I was happy with the test drive and the trade in value of my car. The problem was the Prius had a white inter. Michael Ramstetter went out of his way and located the same car with black in Boulder and made a trade with them. The outstand part was that he drove to Boulder for the car and I picked it up the next day. Other car dealers that I have done business with in that past would never have done any thing like this!

We live out of state and needed a car quickly! We were waiting outside when Larry arrived and got the deal done quickly so we could get back on the road. Paul in Finance was great too!

I had an unexpected issue come up with our car. I was able to drop it fr and it was repaired within 24 hours.

Very knowledgeable. Answered all my questions. Made the process as easy as possible.

I highly recommend Mountain States Toyota. Very professional sales snd finance team that are dedicated to helping the customer. They have up front pricing, no dealer fees and the buying process was easy and efficient. Best experience I have had buying a new car.

Great experience. In and out on time. All the work was done correctly.

Excellent customer service nice location with great amenities while they perform maintenance. Sales are awesome too. Thanks for a carefree visit guys and love the Tundra.

Awesome customer service from when I bought my Tundra July2020 to to my 10k service today. Thank you all, I could not be happier with a dealership. V/R Tundra Owner

I just completed a second purchase for a Toyota Highlander hybrid from this dealership a few years apart and must say I am even more impressed the second time around. I live in the mountains of Breckenridge, so purchasing a car can be difficult when the best options are located 90 miles away. After diligent research and a few heartbreaks with vehicles being purchased at lightning fast speed, I knew I needed to up my car purchasing game, so I immediately made an appt to test drive my desired vehicle the second I saw it online. With the help of Phoebe, I was connected to my own sales man, Joey Ramirez, who had the car prepped, pulled and ready for me to test drive promptly at the time of my scheduled appt. Once I decided to purchase the car, I didn’t make it too easy on Joey, as my partner and co buyer wasn’t at the dealership or even in town. Not a problem however, as Joey happily let me complete my portion of the purchase to secure the vehicle and then made arrangements to have the car detailed and moderately repaired before final pickup. Long review I know, but the story doesn’t stop there as Joey even drove up the remaining paperwork to Breckenridge since it was becoming apparent it would be difficult for us to make it back down there- a customer service move unlike any I have experienced while buying a car. Mountain states comes highly recommended from both my most recent car buying experiences and I have already been sure to refer any friends in the market in their direction. Thanks Joey!

Peter was my dealer rep. He did a great job taking care of us I would highly recomend him to any one wanting a Toyota.

Randy Hendricks has customer service like no other representative I had seen in my car shopping experience! He was respectful of our time, space and needs. There is a reason why this dealership is low on inventory and people buy from them.

This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!

This is the second time I have purchased a used vehicle from Mountain States Toyata and it was a great experience. Honestly, I hate car shopping. The tension of trying to find a solid used vehicle with the right amount of miles, within the budget I have...etc. It's just stressful. But Mountain States had a great selection and their prices were solid for the vehicle I was looking at. We had just visited a few other dealers and they did not compare. Dan Healy helped us out and was not pushy. He kept going back to grab keys to vehicles we wanted to drive. He showed us multiple cars. And did not make us feel less important because we were purchasing a used vehicle with more miles. We were not even planning on visiting Mountain States that day. But we ended up there, and that's where we found the right vehicle for our needs. Fantastic place. I will think of them first next time I'm buying a vehicle. Thank you Mountain States Toyota!

Chris Ellerbrock is the best he is very professional, knowledgeable, friendly, and hands on every way possible. He went above and beyond for me from the beginning to the end of my purchase. I really appreciated how he cared more about my needs and safety then just selling me a car. He has provided me with the best service I have had in a very long time. If anyone is in need of a vehicle Chris Ellerbrock is the best. Thank you so much I couldn’t be happier. This experience was life changing all because you ROCK!!!

Very satisfied with repairs. I was surprised that front brake pads last so long. Toyota has the highest quality parts. I will always stay with Toyota unlike other brands.

This was the second car I bought from Larry Hall. The process is always easy and no pressure. I will use Larry again whenever the need arises.

Fast, friendly, honest service. Way to go John Saldivar and Mountain States Toyota for helping me buy my first new car ever! I felt safe and confident with this staff!

I was very disappointed the windshield glass repair guy was nowhere to be found. That?s one reason I service my car there. But Fernando is awesome as always.

Brought car in for 40,000 mile service, including rotationof trires and alignment.

the staff be it from reception to service advisers are knowledgeable and professional

Great service, clean, friendly, affordable I have recommended them to my adult children and friends. One of my adult children purchased a new car from them because of my recommendation

did a fabulous job in my Rav4 and faster than anticipated...thanks so much

I?ve always been able to get my car right in when it needs service. I appreciate how they let me know there recommendations but don?t pressure me into additional repairs.

Well, it stated back at the beginning of November. I walked in and bumped into Pat. I have shopped for 5 cars before this. I am not an expert, but I know when someone is being pushy and just dying for a sale. Pat was awesome. He let me pick and choose and change everything I wanted on my Camry. He told me it would be about 4-5 months. Things have been backed up for COVID. As the time ticked by I continued to wait and worry. about 60 days in Pat called me and let me know the process was bleak and Toyota had yet to pick up the order. Pat stayed in contact with me monthly to ensure I knew the minute it was picked up by Toyota. Come February the order still hadn't been picked up. Pat Allowed me to make a color change and add some last minute details I had come up with. It was finally accepted. He kept me in the loop the entire time and never once left me feeling like I was just in limbo. The car came in and he cleaned it up and stayed late to ensure I could pick it up that day. I love Pat for all he did. I think the guy went way above and beyond for me.

The Sales Guy was Awesome (Jim Gallegos), he keep his cool even when I made things difficult, I would have liked a little more price flexibility since this was my 4th Vehicle purchased from this dealer. Filling out all the paperwork is not necessary, my SSN to run a credit check is all that is really required these days. This process needs to be streamlined.

Bobbi has always been fantastic!

The service was performed in timely manner and everything that was done was explained to me well.

They were very helpful in helping me secure the car I had come for and explained my options very well with my financial options.

Service was performed and always professional and done earlier than expected

Easy check in process. They have a good waiting area to hangout in. Washed the truck and everything for me.

This was my 3rd vehicle from Mountain States Toyota and my 2nd with Doan Vu, Doan is so considerate and so helpful! Love this dealership!! Service is always pleasant too!

Doan Vu is the ABSOLUTE BEST! Just got my 3rd vehicle from Mountain States Toyota yesterday and I always have a great experience with them!

It was easy to schedule an appointment to see a car that just became available today. We arrived early and were helped quickly. The car was as described and had been thoroughly cleaned and received minor repairs. The price was fair and didn't need to be negotiated. Our sales person didn't try to sell us any unwanted extras, and the whole process was straightforward and simple.

Purchase was easy and felt appreciated as this was our third purchase from them .

I came in today knowing that I NEEDED to drive out with a vehicle. I wasn’t quite sure what exactly I was looking for but Joe, he went above and beyond, pulled up all the cars in my interest, was straight forward, no bs, and didn’t try to sell me something I didn’t need. He definitely knows what he is doing, and is dang great at what he does. I do not ever write reviews but man, this man deserves twenty stars. Joe if you read this, stay woke!!! You the man. Lol.

I want to give Kudos to Joe Solis at Mountain States Toyota. He gave excellent customer service. I felt like family walking in the dealership. He made the purchase process simple and so easy for such a big purchase for myself. I have always bought my cars from Mountain States Toyota and always will. Great job on the people skills you coach teach and train your Sales consultants.

After dealing with another dealship for years we switched to Mountain States and are very impressed with the service.

Peter was awesome. I really appreciate his help and effort to get me the car. He explained the features of the car and took explained again and again until we were satisfied.

Good customer service. They do a great job of keeping you informed on the status of the work.

carrington was great! he helped out a lot!

Dylan Batch was incredibly helpful, and insightful to get me the right vehicle to fit my needs and budget. Highly recommend him.

Great service, very nice experience!

Alex Mullis is very clear and efficient with service. Very positive and knowledgeable.

Prompt service Knowlege. Customer service.

I had a problem with a tire on my 2020 RAV4. I called Mountain States Toyota and I got great service ( a new tire!) and I didn’t have appointment. The Service Department was busy but they fit me in quickly! Thanks to Jesse! I highly recommend MST for service done professionally and kindly!

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

Larry made us feel comfortable with our decision and gave us all the information we needed. He was straight forward, friendly, and great to work with.

Jim was a great rep, gave me all the information I needed before purchasing a new Tacoma. Turns out, my first visit was during a busy spell and they were really low on Tacoma stock but it turns out my dream Tacoma was on the boat from the manufacturer and I put down a payment to hold it. It is an excellent car, and the car buying experience through Mountain States (and Jim my rep) was smooth, without any extra pressure to buy the same day.

I worked with Joe Solis. Joe was so great! I have never had such a great buying experience. He put no pressure on me to buy like other salesmen at other dealerships. He listen to what I needed and wanted. When I buy another car I will be looking for Joe to help me. You can’t go wrong with Joe!

Easiest car buying experience I have been through thanks to Jimmy G... He was kind and pleasant to deal deal with.. Will return for any other vehicle needs..

I just bought a new 4Runner from dean and he was awesome! He will always have our business

Great customer service. Always friendly and stays on schedule

Great friendly place.. made buying a new car effortless.. Jimmy G was a great salesman and really helped us in finding my new car.. thank you to everyone there for their hospitality and kindness...

Best Dealership for Toyota’s in the State!!! My Mother Picked up her 2021 Offroad 4Runner this morning and had the BEST service by Chris Ellerbrock! We’ll definitely be back for any future needs for my Tacoma and her 4Runner !! I highly recommend Chris E. Hands down!!!

Randy was an excellent rep! Made my experience simple and efficient!

Bought a tundra on Sat and everyone was amazing. Nice, no pressure, no pushy salesmen just simple easy experience. Took longer than we expected but they were extremely busy so that can be forgiven. Not impressed with the Tundra we bought tho. We got the base model and it just seems cheap. Disappointing

Quentin’s new G-Ride! Thanks for all the help Joey Ramirez!

I just moved to this area. I have a Corolla and I wanted to bring it to a Toyota-specific place, so I chose Mountain States (mostly because of their hours and proximity). I worked with Romny Ames. He was a pleasure to work with. The space is comfortable, good space for waiting/working, and nice refreshments. Very happy to have gone and will definitely be returning.

I worked with Michael, Jesse and Matt to buy my first car and had a great experience. They made sure my questions were answered and had great teamwork and communication amongst themselves. Glad I bought my car here.

I went to Mountain States when i needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

I went to Mountain States when I needed a new Tacoma because they had a very good selection. Dan Healy there helped me out and was amazing. They worked with me to fit my budget and get exactly what I wanted. Check these guys out!

Awesome team! I will never go anywhere else!

Dan Healy was great to work with.. He was very informative and kept me showed me the options. He went out of his way to show me what was available and then ordered it for me.

My only suggestion is that you inform the customer before they are going to be approaching time for major services. Example - I see your at 99,000 miles, at 100,000 we are going to make these recommendations and this is about what it?s going to cost. When you schedule a basic service and they call you half hour later, ?Well looks like we need to do about $700-$1000 worth of work today. Is that going to be ok?? In the customers mind your full of BS because you didn?t tell me anything at my last service. Buying and maintaining a vehicle is very expensive and I expect my vehicle to stay in outstanding condition because I take it to Toyota and I do my part to take care of it. Maybe lifetime maintenance package should be sold with the vehicle.

My wife and I met Quin when looking for a car. He was completely friendly, engaging, informative, and helpful in every way. He genuinely wanted to find us the best car for us- even when that meant buying from someone else (my wife's back is messed up, and for some reason, the Toyotas killed her.). If you want the best car sales experience you can imagine, check Quin out. You'll be glad you did!

Buying a Tacoma from this dealership was quick and easy. I had expressed interest in the vehicle online. Dan pulled it up when I got there and let me be to check it out. Once I made a decision, the rest of the process was streamlined by the efficient staff at the dealership.

I had expressed interest in a Tacoma online. Dan Healy pulled the vehicle up when I got there and let me be alone to check it out. Once I made a decision, the process was streamlined by the efficient staff at Mountain States!

I really enjoyed working with John Saldivar!! Very nice and respectful man! Knows how to work with his customers very well! I think he should be promoted to manager or some higher position because he is so good at what he does and he is such a hard worker! I commend his hard work and being so patient with me and my girlfriend when we were sold a Jetta that was having overheating problems and they immediately helped me and my girlfriend get into another vehicle asap! I'm very happy with our selection of the 2013 Hyundai Elantra GLS! It is so much more faster than the car we had before and is very reliable as well! I think this is perfect for my first actual car! with such low milage as well! They really work with you as a dealership! I recommend asking for John Saldivar! He really works with you and is super kind!! Although I unfortunately don't recommend working with Jesse Shearman, yes he did work twice with us he just doesn't have the best come across when it comes to sales. I've only worked in sales for 2 years but I know that is not how you treat a customer / sell your car warranty. I get it your trying to make commission off selling the car warranty but you don't force it on your guests I'm sorry but that's how you scare the customer off / make them less interested. He also had a cocky attitude about anything tbh! i mentioned "Wow I'm glad I got a reliable Japanese vehicle! " and he said "Um actually, it's a Korean vehicle!" with the most cockiest way he said it back. It came off as a "know it all" attitude and I did not appreciate that and it was super immature. Also when he was making remarks about the Jetta saying, "Oh now are you listening to your friends who have a reliable Jetta" and "Don't be surprised if you bring your vehicle back in 6 months". You want to treat your guests how you would want to be treated and that's exactly how John treated us! :) Other than that it is a great car place and I love them and what they stand for! I also really appreciate how the car lady upstairs really was patient and worked with us as well! took 6-7 hours of waiting but it was all work it in the end! Thank you again! -Brian and Nadia

work with John Saldivar! best car sales associate in the dealership! He will work with you at ease and is a very nice man to work with!

My sales rep, Sheredan, was professional, friendly and knowledgeable. He made the buying experience an easy one.

My service advisor Claudia was exceptional. I mentioned that I had just gotten off a 12 hour shift at work she told me she would have my car ready asap. She even recommended to me the nice long brown comfy couch to wait in there state of the art dealership. I had a 7:00 am appointment for an oil change and tire rotation and I was out within 90 minutes.

Leaving this review solely for my wonderful experience with Addison! He was super helpful, honest, attentive to my texts, and very upbeat. Also, when I expressed concern over cost, he ensured to keep the rates more reasonable. Made my day! Overall, Mountain States Toyota charges out the a** for their services, but they do quality work. So, Addison’s help with the price tag was most appreciated!

Bought a 2019 Toyota 4 Runner Nightshade and absolutely love it!

Work with Carl...he is amazing!!

We purchased a 2021 4Runner and Randy Hendricks was amazing! The process from the beginning to driving off the lot went smoothly. Thank you! We love our new 4Runner!

What a great experience! Doan Vu has wonderful customer service skills! He showed me every vehicle that I was interested in. He even ran back and forth for different set of keys and stayed past his ending shift time, just to make sure I was satisfied with my purchase and got into the perfect vehicle for me. The thing I enjoyed most about Doan Vu is that he was fun to work with and has a great sense of humor! He was honest and explained everything to me. Thank you, Doan Vu for such a great experience!

Purchase a wonderful car, with no pressure. Great experience.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Travis was also helpful online. The experience was good. Everyone was patient and professional. Hopefully the used vehicle we purchased will be good in the long run.

This is probably the second review I've ever written, and I'm only choosing to do it now because of the absolutely amazing experience Quin made this into. Like most, I went in nervous about buying a new car, and I went in on a Saturday during the rush. We were greeted warmly, Quin was so thoughtful in every part of the interaction, and provided over the top attention and service! I got a great price on my vehicle (no dealer fees or haggling), and the one issue with the car is being fixed as part of the contract. I felt no pressure either way, and went through the day with a big smile on my face! I'm so thankful for the experience.

We worked with Dan Healy in sales. Also had online communication with Travis. Everyone was professional and helpful. We are satisfied with the transaction and appreciate their patience with my eccentricities. Hopefully our used vehicle will work out well for us in the long run.

Friendly quick service awesome very good experience he was nice sale person he treat good

Friendly, efficient, helpful! Will definitely recommend to family and friends.

This is my 2nd car purchase from Mtn States Toyota and from Carl Peretti. Not only do I come back and continue to recommend to family for their vehicle needs. I go for the customer service I receive from Carl Peretti. He is always Friendly, Kind, Responsive, and works hard to make the purchase experience reassuring and trustworthy. Highly Recommend.

When I have more than just an oil change, Mountain States provides a driver to get me to work and back so I can leave the car all day. This time it still wasn't done at end of day so they provided a rental car for a day. They go above and beyond and I'm so pleased with their service

The customer service was awesome, from our internet chats & texts with Travis, our sales with Juan and our financing with Matt. They all were great in answering our questions and working with us long distance!

I just bought my first car today from Dan Healy things could not have gone smoother. I was worried about the process of buying my first car, but Dan and his team made me feel like I was in safe hands.

I had a fantastic experience buying my Toyota Rav4 Hybrid at Mountain State Toyota! I worked with Trey and he was extremely patient, personable, and not pushy whatsoever. They helped me to find a lower interest rate for financing than I had been able to find with other dealerships, and overall it was an extremely efficient process. Would absolutely recommend!

good. service agent was timely with repair status and process.

Everything explained in detail. Service was fast. Questions were encouraged. Friendly team. I was satisfied with all aspects of car maintenance performed today. Thank you.

Recently went there looking for a Toyota Rav 4 and had an awesome experience! Michael, Jesse and Matt were super helpful and were always looking out for our needs in our car. The car drives super well, is well taken care of, and we love it!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this markup. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

I have never bought a car before and i must admit, I was nervous. As a woman, anything surrounding cars, I have my eye out to be screwed over because I know I don’t know much. This was not the case here! Working with Doan Vu was a DREAM! he worked with us over a span of two months until the used car that fit our needs fell into the lot. Within minutes of notifying him we were interested he called us and helped us sort out the details. Within two days we owned said car. Doan is so kind and happy and just radiates good vibes. We felt in great hands with him and then with the financing guy, Jesse, as well. They are both so personable and genuine and fought to get us the best deal possible. I can’t recommend this place enough!!

I recently purchased a new 4runner through Mountain States Toyota. This particular 4runner was a TRDPro. I appreciate that Mountain States Toyota doesn't add a huge markup to this model. I worked with Jim Gallegos and he was professional, knowledgeable, and really took care of the entire process. I can't recommend Jim Gallegos enough if you're purchasing with Mountain States Toyota.

Good purchase experience last year, good service experience last year and today.

Very nice & informative. My vehicle was done quickly.

They were great to deal with all the way around! Fair pricing and amazing customer service.

Life’s too short to waste time on the empty promises, bait-and-switch tactics, and zero-sum negotiations engaged in by many mainstream car dealerships. Car-buying should be super-easy, right? I mean: I have money, you have vehicles - let’s just do this. Well, the dealers in my hometown haven’t figured out this simple concept, which prompted me to seek out Mountain States Toyota. On a map, Mountain States is 1000 miles away from my home, but where it counts - high integrity and mutual respect - we’re basically neighbors. Chelsea White and Michael Ramstetter went above and beyond to make purchasing my new 2021 4Runner smooth and hassle-free, and they remained customer-centered throughout. Through a small handful of emails and phone calls, they communicated promptly and clearly, committed to specifics of my selected vehicle, and kept me advised on that vehicle’s projected arrival timing. On purchase day after I arrived at the dealership, we finished everything up in about an hour and I was on the road. Good people. I’ll gladly seek them out next time I plan to buy a Toyota.

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

We just completed our second experience at Mountain States, and we will be back in the future! We really enjoy the friendly nature of our Sales Rep - John Saldivar. We was super patient, helped keep us within our budget, and really helped walk me through the trade-in process. I really enjoy that he isn't super-pushy, and has an all around kind nature. It was also our second experience working with our Finance Rep- Jesse Shearman. He's really informative while moving the process along at a quicker pace. He worked hard to help get us the coverage we needed at a rate we could manage. Additionally, the Finance Manager, Emily Caldwell, did an awesome job of coming up with creative ways to make our purchase happen. Altogether, we are just really satisfied with the experiences we have had at Mountain States each time we've visited!

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

No nonsense sales team. Sold me exactly what I wanted Without trying to upsell me on things I did not want or need even after I changed my mind several times.

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

Very happy with my truck buying experience at Mountain States Toyota, and particularly happy to have benefited from the expertise of my sales consultant Dan Healy. He was a great source of information, practical recommendations, and attention to detail, without making me feel pressured. Even after I spent a great deal of time researching trucks to find exactly what I wanted, Dan was still able to show me features of my model that no one else had mentioned, and put my confidence in the purchase right over the top. Also, the place is clean, professional, and just a nice place to shop for a Toyota.

Very happy with Mountain States Toyota and my salesman Carl. Was planning on just test driving a new Corolla thinking I wouldn’t be approved till another few months but he was able to get me the payment I wanted and get me into a 2021 Toyota Corolla. I am still in shock...thank you!!

Very helpful and timely in taking care of my car repair.

I recently was in late on a Saturday when most all sales reps were tied up and unable to really help when I was approached by Doan Vu. Immediately Doan was very attentive, even well he was working with his current client. He was very knowledgeable and honest and reassured all my doubts. He went above and beyond by making sure I was approved and in the vehicle I wanted by Monday evening. I will always recommend and use Doan as sales rep going forward. Mountain States is lucky to have a gem like him.

Coming in late on a Saturday when most sales reps were tied up and unable to help I was lucky to get Doan Vu as my sales rep. He was very attentive, knowledgeable, honest. I'm beyond grateful for the work and help Doan put in. Mountain States is very lucky to have him on their team.

We bought a new Highlander Hybrid at Mountain States. Of singular importance in our decision was that the deal was straightforward, no hidden fees, no exaggerations. In addition our salesperson, Paul Axt, was courteous, efficient, and most helpful. He went out of his way to clarify the buying experience and to explain features of the vehicle. And he ensured that our vehicle was prepared and ready for us to pick up when promised. We greatly appreciate the service we received.

Ask for Larry at Mountain States. Larry knows the product, he makes a fair deal, he cares about customers, he keeps it low pressure and friendly.

Very helpful and easy experience!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have.I will surely return to do more business!! The whole team was great!

The service exceeded my expectations. The whole experience was seamless, efficient and friendly. I highly recommend Mountain States and recommend contacting Patrick Ericsson for any needs you may have. I will surely return to do more business!! The whole team was great!

Peter was very helpful, he explained everything in detail and offered us some good direction.

Very pleasant experience Chris Ellerbrock helped me find the perfect car and was very helpful answering every question I had and after buying the vehicle he helped me setup the Toyota app 10/10 would come back n buy another vehicle from Chris!

Had to return the next day after changing the fuel pump because the check engine light came on. They were able to locate the problem and fix it in a short amount of time.

I appreciate the time and patience Jim Gallegos put in for me when I came in to buy my first new car. I appreciate how helpful he was and he made everything very easy. Thank you so much!!!

The team at Mountain States Toyota all worked very hard to insure that I would be totally happy with my purchase. My salesman Larry paid close attention to my wants and needs and paired me up with a most exciting vehicle. I love all of the options on my new Tacoma. Robert in finance thoroughly explained everything in detail and made this a very enjoyable experience. I’ve been going to Mountain States Toyota for twelve years. I have never had a problem.

Ryan Benipayo was very professional, informative, and helpful throughout our entire buying process. Thank you!

This was one of the easiest car buying processes I have been through. Our salesman was wonderful, not pushy, and answered all our questions.

Justin got me in and out in record time - made the process very smooth

Great and friendly service. Very quick and responsive.

The best period Scott Garrett and Jeff Jenkins and Robert in finance and Joey sales are the best. TIM has done an amazing job with this place he's the best too

We purchased a new Tundra last week and it has been our first car purchase since moving to Colorado 3yrs ago. I found the vehicle online and Johnny helped us out through our purchase process. He was amazing throughout our entire process. I'd personally ask for Johnny if you are buying from Mountain States. I also was pleasantly surprised that options such as Window tint and others were not already installed on the vehicle forcing us to pay for them. We were given the choice if we would like to add them onto our purchase. Thanks Guys/Gals!! You ROCK!!

Everyone was so nice, helpful, and straight forward! Absolutely no hidden fees. Tou was so incredible, he answered all our questions was so friendly. We really enjoyed our experience with Mountain States Toyota!

Excellent service - will start using for all service needs

My wife and I came to Mountain State Toyota 27 Feb 2021. Both of us were surprised to see how busy they were but we were greet by Carl and helped us all the way thru in our purchase. I was pre approved by my bank prior to coming and Toyota game me a much lower interest rate than my bank.

they have the best prices.. nearest to true blue book.. and thats the key.. and really nice people

Bobbi in the service department was awesome she explained everything to me what they are doing and followed up with me when it was done, I highly recommended Bobbi for service and she is the only one that I will contact when I need service again, thank you again Bobbi

Excellent customer service, have bought 5 cars from them over the past ten years! I highly recommend them and Jim G makes car buying very painless!

Our dealer rep did a fantastic job helping us buy our new Toyota. I would definitely recommend them to others.

Had a very good time. We were never pressured at any point. Every one was courteous and friendly. Chris was our sales person. I would get an other vehicle form him. Great place to get a Toyota!

Easy, fast, quality service. Associate was very friendly and knowledgeable.

Go see Joey he is the best! He is so great and awesome at what he does! Great customer service! Highly recommend him and buying a car from Mountain States Toyota!! We love our Toyota Camry and our previous Corolla! He helped us get both! Can count on him to make the process easy! Thank you so much Joey And Matt!!

We found our 2015 Avalon on cars.com and sent out an inquiry. Shan at mountain states Toyota was great at getting in touch with us, establishing a great line of communication and facilitating our every request, which included checking the vehicle personally for smoke smells before we drove out to the dealership. Shan helped answer our questions and concerns and when it came time to buy he made us feel like he was on our side and wanted to help us get the best deal possible. Overall great experience and would highly recommend this dealership and Shan’s expert knowledge and attention to customer service.

Steve Soeun took care of me as a walk-in and helped me get into the perfect car and was flexible around my work schedule.

Amazing service and selection, run by true professionals.

Larry exceeded my expectations with his general and technical knowledge. Knew everything that was asked of him. It was a very care free/worry free experience buying my new truck. Doing these types of things can make you anxious and nervous. I went into the dealership hoping for the best. I was instantly relieved and impressed with everything that was required in purchasing a new vehicle. This was my first new vehicle purchase and now I am more than happy with the result. I sincerely thank you Larry, my financial advisor, and the dealership for your professionalism, and honest information.

I had a great time buying a new RAV4, i did not get hidden fees, i was given a great price and that never changed. I will recommend this dealer because i did get a fantastic deal and customer service. I definitely will buy again from this dealer.

A big thank you to Scott Jarrett and the team at Toyota for all their help repairing my oil leak and defroster! Also for being flexible about returning my rental. My mom just had surgery so I wasn’t sure what day or time she would be discharged but I thankfully you were willing to work with me.

Great prices, great salesman. No pressure and very accommodating. Would definitely go back.

Great place to take your Toyota to get services at.

Very professional and efficient. Top notch customer service for the purchase and maintenance of our vehicle.

Very friendly! They gave me a great deal!

Best prices! Saved me 300$/month over other dealships for the exact same car. No dealer fees!

The dealership handles all my questions and service needs. I have both of our Toyotas serviced at Mountain States

The sales representatives here are so nice; while waiting for more information from John on the car I was interested in purchasing, multiple other representatives asked if I was being helped and were very attentive. John was spectacular and very helpful. He made the process of buying my first car relatively painless and unintimidating.

Pleasant, efficient, accommodating and professional.

Took my Tundra in for a turn signal recall and to have my horn fixed, and a high beams issue. Horn did not work anymore, and high beams stopped working for approximately 30 minutes when I was driving out east. Recall issue was fixed. The high beams issue they said there was nothin they could find wrong. The horn issue, they found out what the problem was and fixed that, a bit pricey to fix in my opinion. All in all customer service was excellent, enjoyed the waiting area, free coffee and waters. Miss the popcorn machine tho.

This was our first purchase and first dealership maintenance service for the vehicle. I couldn?t be more happy with how we have been treated since day one.

Fast and efficient buy. The dealership doesn?t have any hidden fees (unlike other dealerships) . I?ve completed information and applied for financing online. It took me less than 2.5 hours to come out from the dealership with a new car. This is my second car that I?ve purchased from this dealership.

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Doan Vu was incredible. He sold my sister her car and we were so impressed with his customer service, which is why we returned when it was time to buy my vehicle. Doan did not make you feel any sort of pressure to buy a car and you could tell he has your best interest at heart. He was very cooperative and helpful in every aspect, not to mention he made the car buying process fun and easy!! He is the best!!

Jus traded in my old 4Runner for a new one. Patrick was great and helped ease the process of all the paperwork and financing. Love the new 4Runner! Once we got to financing only took 45 min to sign.

Great service desk, and they don't try to trick you into buying more services than you need. And the free car wash doesn't hurt either!

Great customer service and transparent pricing - we are very thankful to have found this dealership to take care of our Toyota.

Jim Gallegos was my sales consultant and he did a great job. Went in looking for a used Limited and they were in short supply. A few days later one came in and Jim was quick to call me and let me know. Very helpful from start to finish.

Our salesman, Doan Vu, was very knowledgeable and helpful. He was accommodating and went out of his way to make sure we were satisfied. The purchasing experience with Ryan was also a pleasant one. We ended up buying two vehicles. This was the best car-buying experience we've ever had. Mountain States Toyota is well-run, professional, and a pleasure to deal with.

I?m pretty sure I?ve only ever written a review once or twice in my life. Rarely do I feel moved to take the time for this, but the second I left the service center I knew I?d need to write a review for the great experience. I?ve worked in customer service my entire life and understand how draining it can be to keep up smile after smile, all day every day. I was really impressed by how genuine Gabriel was and how natural it was to speak with him. Every time I have an interaction with a company where the staff can only speak ?corporate? tongue with the customers, I want to vomit. Gabriel reminded me that there are still friendly individuals out there who really care about having a pleasant and honest interaction with customers. He was human and had character. That man needs a raise. The dealership is also really nice to wait in and they were quick with the repairs. I had no idea they offered complementary coffees until Gabriel pointed it out. Everything is running nicely so far. I can?t complain. Seriously, give Gabriel a high-five, Toyota. He was the heart and soul of that whole interaction.

Wonderful people. Wonderful service. Really helpful

The salesman, Doan Vu, went out of his way to make our experience a pleasant one. He could not have been more accommodating and helpful to us. We ended up buying two cars and he made sure to address any questions we had at every opportunity. The purchasing process with Ryan was also pleasant and he was very efficient. It is a very friendly dealership and customer service is their priority.

Dan Healy, our sales rep, was friendly, knowledgeable, and helpful. I?ve been impressed with Mountain States for years having had our old Prius serviced there.

Easy online scheduling, the employees were all following the COVID-19 protocols and my service was great. Definitely will be back.

Deciding to purchase a new vehicle for us like going to the dentist - A total pain. However, my/our experience at Mountain States Toyota was exceptional. My wife and I had made an appointment and after our arrival we were met by our salesman Seth Burn. We shared with him what we wanted to accomplish (test drive a Hylander and a 4Runner). Our first ride was in the Hylander and then of course the 4Runner. We loved both rides. Seth then asked a series of questions to assist us in refining what our wants were and asked which vehicle really met those wants. The decision was relatively easy. There was never any pressure by Seth or anyone else. We than made the deal on a 4Runner (at a great price as we used our Costco Auto Program). The concluding step in any car buyers experience is the DREADED Finance Dept. Unbelievably, this was not a pressure hour of the Manager attempting sell us extended warranties etc. We patiently listened to the spiel. Declined the offers and paid for the vehicle. We were in finance less than 45 minutes.. Again NO PRESSURE. The Mountain States Facility was immaculate, comfortable, and had amenities like free water, coffee etc. Our car buying experience at Mountain States Toyota was 10/10. We will tell all our friends about this day, providing an absolute good report. Thank you Seth and Mountain States Toyota. Jim P.

Good communication from the service advisor! My vehicle was ready earlier than expected!

My husband and I traveled from Grand Junction, and planned on spending all weekend looking at vehicles. This was our second stop, with no need to look any further. We had a great experience, from the sales man Dan, all the way to finance. They worked with me on the service plan and gap insurance to make it affordable for me. I got a fantastic deal on a vehicle that I love!

Our experience with Mountain States Toyota was excellent. We purchased a 2021 Toyota 4 Runner Limited. The service has also been superior.

We recently moved here and we reached out when looking for a car. Mike Ramstetter did an excellent job of answering every question, showing infinite patience, correcting information when it needed corrected, and being very kind and encouraging!

I had best experience with them.i would recommend to all the buyer

I had the pleasure of dealing with Paul Axt in sales and Paul Floistad in finance and it was the smoothest process I’ve ever had buying a new vehicle. These guys care about you and are not there to jerk you around . Very personable individuals and that’s what I liked the best, besides getting the best deal on a 2021 4Runner. Would recommend them to anyone along with Mountain States Toyota. 🙌💯

Pleasure doing business with such a polite and knowledgeable salesman.

Our auto shopping experience was easy, pressure free and painless. Jim Gallegos our salesman and Andy Im our finance manager were top notch and easy to work with.

Excellent car buying experience. I ordered a Tacoma TRD Pro from Mountain States Toyota. Their pricing was as advertised, they had great communication during the process and they have excellent sales people / service. One of the best car buying experiences I've ever had.

Outstanding, I?ve purchased and leased over five cars/trucks and highly recommend. Salesmen Patrick Ericsson has been our go to guy for many years.,

First time buyer here and I wasn’t disappointed. Our salesman Dean did a great job taking care of us throughout the buying process. I would definitely recommend!

All employees were friendly and courteous. Service was completed on time.

Randy was outstanding very professional and helpful

I worked with Jim Gallegos and the whole process was painless from start to finish. I got the truck I’ve been waiting for at the price I wanted. Great service, fast service, no hidden fees or issues. Great place to buy a Tacoma. The deal isn’t too good to be true, it’s just a good deal here! Will do all of my purchases in the future here. Thanks Mountain States Toyota!

I worked with Jim Gallegos who took really good care of me and the process. Super painless without any bullying or bs! I got the truck I’ve wanted for years at the price I wanted it at! Get your Tacoma here, you will not be let down with mountain states! Thanks guys!

I spent all day with Jim Gallegos. I started out looking at used Toyota 4Runners, but knew that it might be better to just buy new because during the Toyotathon, it didn't cost much more to just buy new. Jim was very patient and not pushy, I felt at ease all day. I took my time looking at a couple used cars and test drove those. After that I checked out the new models and drove one. It was clear I should just go for a new model! Jim let me ponder my options while he took care of another appointment he had that day. Once I decide on the color and the exact car, the rest was easy. Sales was simple. They offered me some additional warranty options, as they usually do. They didn't pressure me and I chose some basic extensions that covered me up to 6 years for peace of mind. They also gave me a great finance rate! I was very satisfied with my car buying experience and I recommend them highly. **During Covid everyone had masks on in their big building and they had plenty of hand sanitizer everywhere. Very safe and professional!

We purchased a 2021 Rav4 Hybrid from Mountain States. Although the actual purchase took much longer than expected both our salesman(Jim Gallegos) and finance person (Andy Im) were excellent. It was our first time using Mountain States and we were impressed.

THEY ALWAYS TAKE CARE OF ME

Service done on my car very helpful and professional. Thank you for a great job

Chris did a good job for us

Mountain States Toyota always come through, they are kind and respectful, there customer service is great! They help me out by telling me what I do need and or what I can wait on if need be. They are there to help. Very impressive. Thank you MST

Came all the way from Spokane Washington to get my lottery ticket winnings (their 3rd allocated Rav4 Prime). Everything went so smoothly and professionally. Michael R. handled everything so carefully I wished I lived here so I could keep my beloved car in their care. Compared to LHM Toyota in Spokane this dealership set the bar almost impossibly high! I NEVER keep dealership license plates/stickers (even if this one is on a little crooked), now I proudly display them (helps that they are gorgeous!). Thank you so much for the incredible experience at attaining my new forever car. I’m so fortunate to have been next in line at your dealership and that my drive to/from Spokane was most memorable. BTW, the Prime is a phenomenal car, cannot be more happy with this purchase!

Bobbi Myrick, my service advisor is very efficient, thorough, responsive, friendly and a nice person I feel very comfortable dealing with.

Fast and efficient. Friendly, helpful staff.

I appreciated Patrick’s communication and effort in getting the exact vehicle I was looking for. I would recommend this salesman highly.

I've purchased three vehicles from this dealership and always come back to have the maintenance for them completed. Everything they do they do to the best of their ability. I've never had a problem with this dealership either with purchasing my vehicles or servicing them. They make everything easy!

I was very pleased with Dan Heeley. I purchased my vehicle through Costco's partnership with Mountain States Toyota. Chelsea White handled my internet incoming order and handed off the final details to Dan. I able to get year end incentives and learn about my vehicle on features I didn't realize it had. Dan walked me through the final process and it was painless. I highly recommend talking to Dan for assistance in buying your next vehicle as well as working with Chelsea if you go through the Costco program.

Very impressed visiting this location and working with Doan Vu! As a first time buyer it’s scary and he made the experience very exciting and easy! Would recommend visiting this location and working with Doan!

Excellent service department, fast and efficient. Friendly, helpful staff.

Excellent customer service!

Drove 92 miles each way to look at a Rav4. Jake from Mtn States made my buying experience very pleasurable and satisfied all my requests, even with others standing in line to buy the car. Very happy with the purchase and customer service.

Great customer service. Both Ty and Alex kept me in the loop of what was going on with my vehicle. The work was done in a timely manner and shuttle service was available. Will definitely be back for all my service needs.

Great service and great people. Very low pressure which is great for new buyers.

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Carrington was great to work with!

Good service but took much longer than I thought! Spent 4-5 hrs. filling out papers and talking with people to finish buying my car and I did not do financing!

Patrick at mountain States was great to work with made the experience very nice and very quick I would definitely recommend Patrick and mountain States Toyota

Patrick was great to work with made the process very fast and easy I would recommend Patrick and mountain States Toyota to anyonewill definitely go back when we are ready for another vehicle

Not much to say except sale was the way it’s supposed to be done. We found inventory number, called for an accurate OTD price. Showed at dealer and Mr Doan Vu had paperwork and RAV4 ready. He did then show us upgraded model, which fit our needs better, but even then no stupid “car salesman games.” Paperwork updated and we were out the door in record time. There’s a Toyota dealer 2 miles from our house where we bought new last time. We drove 2+ hours each way to Mountain States and were still home sooner. No games. Mr. Vu’s professionalism paid off.

My sale went smoothly with the only complaint being it took way to much time! It would be great if you could buy a car with the same effort it takes to buy a loaf of bread. But that can't happen with all the paperwork required! That needs to be worked on!!

always get treated like I am someone important. They go above and beyond. Thank you!!

Had a great experience at Mountain States. Peter was great to work and very helpful. We love our Highlander.

Bought my vehicle her and I've been bringing my vehicle here for 7 years for maintenance. Only once did I have a less than stellar experience. Highly recommend.

Love the employees at Mountain States Toyota. Everyone is very knowledgeable and friendly.

Very easy buying experience. Never felt undo pressure.

I got in and out of the 40,000 mile service in a timely fashion, and the waiting area is comfortable. I do not feel pressured to get service that can wait until the next check-up, and it is nice to be able to plan on spending extra, when necessary.

Patrick Ericsson was the sales rep that met us for our noon appt today. Patrick was so knowledgeable, friendly and made our whole experience seamless. Thanks, Patrick and Happy Holiday! Jill